Tag Archives: Tom Gerken

Modus operandi on steroids

That is what I see and not everyone does that. There is the setting of oversimplification and I get it, we all want things to work. So when the BBC alerted us all to the outage that AWS experienced there is more to all of this. 

I am not on the side of Amazon here, or on their opposition for that matter. So when I saw the news that thousands of corporations went down I was eager to see the news. And as it was given to me “Platform outage monitor Downdetector says it has seen more than 6.5 million reports globally, affecting more than 1,000 companies” but why? And we get that with “There aren’t many alternatives to AWS – operating on that vast scale is an enormous logistical challenge” and I tend to agree with Zoe Kleinman on this. So as the BBC gives us “Amazon Web Services says it has fixed the underlying problem that has disrupted many of the world’s biggest websites and apps, but a full recovery will take some more time” and I go ‘underlying problem?’ And there Tom Gerken has an answer, he gives us “At 08:00 BST this morning, reports started flooding in of problems accessing a few apps. By 09:00, it was apparent this had turned into quite a big deal.

We know now that the culprit was something called “DNS resolution” not working properly at Amazon Web Services. In simple terms, it all comes down to the bit of tech which lets a computer understand what we mean when we see a url like bbc.co.uk. But the reason it had such a big impact is simply that a massive amount of companies rely on Amazon working properly.

Downdetector told the BBC it had received reports stating more than 1,000 companies were facing problems. The question now is – will some of these companies look to alternatives?

You see, the problem is that ‘everyone’ expects a setting to work outright all the time and the old premise is “You can fool all of the people some of the time and some of the people all of the time, but you cannot fool all of the people all of the time” this can now be ‘tweaked’ into “You can service all of the people some of the time and some of the people all of the time, but you cannot service all of the people all of the time” you might think that this is folly, but it is not. You can introduce larger pools of resolution, but the system was designed to work all of the time, there was apparently no switch over and that might have resolved things. I am also contemplating that an outside source had introduced something to make it fall over. Was that the case? Amazon and its AWS pool of technicians are top notch, as such this hiccup might have been foreseen. 

My thoughts on the third party comes from the news “The latest update comes after AWS said, at around 12:00 BST, it had fixed the underlying issue, but noted there would still be problems as they brought everything up to speed” and this happens around noon? I don’t believe in these coincidences. Like noon British Summer Time? Something seems amiss. We get the usual baby formula stories, because the baby needs feeding. Yet the idea of having something in stock was rejected? And I get it, we all need our sustenance. That’s why I keep 3 days of spare food, so when this happens I am not helpless. 

So that gives us to the ‘latest’ issue. We are given “After today’s Amazon Web Services outage impacted many of the world’s biggest businesses, some customers might be asking whether they can take legal action for any disruption they might have suffered. Henna Elahi, a senior associate at Grosvenor Law in London, explains that whether money can be recovered will depend on “several factors”, including the contracts between the various parties and the severity of the outage. For instance, banking apps are among those that saw thousands of reports of issues.” And I get that, some people will cling to legal settings and that is fine, but that gives me the following questions.

Does these contracts raise glitch issues? Was there an insurance setting to prevent this? Was that insurance paid or did everyone just assume that this is a free service that works 100% of the time?

I reckon that AWS will investigate how this could have been prevented or diminished. You see when this happens on these AI systems and you can disrupt these services, a glitch like that will allow you to short sell what AI data is handled and that implies organized crime intervention on nearly every level (or state players).

We were given:

This implies that the entire setting took less then 5 hours to fix, I say ‘Yay Amazon’ but the underlying setting that what this had such a massive impact, all whilst North Virginia was affected is the cutting question and whilst we can think that it was in North Virginia hence the CIA is to blame is just ludicrous (yet, not out of the realm of possibilities) my issue is that a setting of decentralized cloud computing might be required. Hence as one system goes down one of the other takes over and as we are given that “The AWS Cloud in North America has 31 Availability Zones within 9 Geographic Regions, with 31 Edge Network Locations and 3 Edge Cache Locations.” My question becomes (optionally utterly ridiculous) “Why did it take 4 hours” with the added “When cloud computing is nearly ‘global’” perhaps there are good reasons for this, perhaps this is the first time this went down to this degree and that is fine. Things go broken into the night and the next morning we have a stronger system. This is the track of evolution and it never goes without a glitch. 

But the idea that one centre had this much of a global impact? Consider that when the Stargate contraption goes online and power gets disrupted. See what you optionally lose at that point. Because that is the underlying setting. It isn’t what we have now, it will be what we will have tomorrow that counts as disastrous.

Have a great day and in case it happens again, don’t rely solely on your credit card, make sure you can afford to pay for that coffee (that ancient system using coins). 

Leave a comment

Filed under Finance, IT, Science

The old debate

The BBC is hitting us with another version of a debate that has been going on for a while. The article (at https://www.bbc.co.uk/news/technology-61594815) gives us ‘Report blasts “manipulative” video game loot boxes’, first off, they are not lying to you, this is not misrepresentation. In this, I do not completely agree with the point of view of some. The article gives us “The contents of the virtual boxes are only revealed through either game play or by making a payment. While some contain useful tools or desirable extras which improve the experience, others are worthless.” These facts are true. There are two sides here. In the first, why allow for payment? It is the right of a person to buy something, we set ourselves up for that one. Yet in all this, the people who paid 12,000 euro for boxes. No one is debating the utter stupidity of these people. No one is debating that as an adult YOU are responsible for your actions. But the press was all about those poor poor junkies, weren’t they? The other issue is “others are worthless”, what makes the card worthless? It is a direct question. What makes a card worthless? In the NHL game, there are functional cards (stadiums and players), there are cosmetic cards (outfits) and there are support cards, so what makes a card worthless? Then we get “The report authors, the Norwegian Consumer Council (NCC), say gamers are being “manipulated” into spending large sums of money on the chests.” I have an issue with that. Which games were they? How was there manipulation? The NHL game gave card packs on milestones, and there were a lot of milestones. In addition, you got three free packs a day, and if you connected to the game (logged in) often enough, you got enough markers (there is one in EVERY pack) to exchange those markers for an expanded pack, giving you 12 or even 20 cards. The packs also had a betting coin card. One per pack and these funds allowed you to bid for other cards. Within 3 months I had all the stadiums, all the NHL jerseys and hockey masks, as well as over 100 players. I NEVER spend a cent, this was all free. So please tell me “How was I manipulated into spending large sums of money?” There are always the stupid people who want it all on day one, is that the fault of the game maker? Is it THEIR responsibility for the stupidity of others? The next part of my disagreement is seen in “Critics say the boxes are a form of gambling because players cannot see what they have actually bought until after they have paid to open the contents”. In this it is important to see WHY I disagree. You see in CCG games like Magic, Star Trek, Star Wars, The lord of the rings and more we see that a pack has one rare (optionally one super rare), 2-3 uncommon cards and the rest are common. This is a set formula. So if a game set has 50 rare cards, you would be buying at the very least 50 packs. The optional rest is gotten through swapping with other players at events and at tournaments. It is NOT gambling because one element is missing. The element of gambling is that you lose everything, so until there is a pack where you get all blank cards stating “Thank You!”, it is NOT gambling. You always get a set equation, you always get something. It makes it not gambling. 

In this I oppose the setting of “Finn Myrstad, director of digital policy at the NCC, said: “The sale and presentation of loot boxes often involve exploiting consumers through predatory mechanisms, fostering addiction, targeting vulnerable consumer groups and more.”” Yet there is a sparkly of truth here too and I do not deny it. Players like Electronic Arts played the exploitative element too much in FIFA, it backfired. There is exploitation, especially when the complete pack contains 10,000 players. However I disagree with the ‘predatory mechanism’ part. There is a whole range of predators on YouTube with there ‘card reveal’ channel, there “Do this to get something for free” and that is never a good thing, but these groups did not separate the exploiters from the makers, did they? Lets be clear the makers are not freshly white innocent. Only the people from Mass Effect 3 who introduced these loot-boxes in their multi player element, they were phenomenal and massively innocent. Others used that stage to make big money. 

The article ends with “But the same year Fortnite-maker, Epic Games, decided to let players in its hit video game see what was inside its llama loot boxes before deciding whether to buy them.” And their case agains Apple gained traction. I believe that the Epic Games people are the lest innocent, and their setting will have long term repercussions, it is only a matter of time. The one element not seen was given to us by Android: Netrunner. They gave us a different setting making it fair all around, the expansions were all the same price and always had the same cards, so there was only one pack to buy (once a month). It allowed for a smoother and fair game stage. In addition, the CCG world has something called factory sets. They were slightly different (like a silver border) but that was the only difference. A factory set contained ALL the cards of a game. The game was instantly fully playable, but they do tend to come later. So EA had the option to release a factory set half way through the season, but they did not, did they? Is it on EA? That would be a fair question, and I do not know the answer, merely my feeling in this. Is there a larger exploitation? Yes, but not all of it is on the makers. YouTubers were all over their FIFA cards and the more bang the better their bucks and the numbers of their followers, but we do not see that here either.

The BBC (as well as Tom Gerken) never lie to you, yet I have issues with the article as I have issues with the setting of it. The players HAVE a responsibility and some are pushing it on EA (and others) and the media aided them, which is not fair either. All this is merely my point of view, so feel free to disagree.

Leave a comment

Filed under Finance, Gaming, Media