Tag Archives: Dubai international Airport

December 9, 2025 · 17:10

The increased revenue setting

That is what we look for and I found another setting in something called Airport technology. You see, we see ‘King Salman International Airport, Saudi Arabia’  (at https://www.airport-technology.com/projects/king-salman-international-airport-saudi-arabia/) and the facts are clear. An airport that covers about 57km², positioning it among the largest airports by footprint and is said to “KSIA is expected to handle up to 120 million travelers by 2030, and up to 185 million passengers and 3.5 million tonnes of cargo by 2050” But I saw more. You see, on the 26th of September I wrote ‘That one idea’ (at https://lawlordtobe.com/2025/09/26/that-one-idea/) where I saw the presentation of an Near Intelligent Parsing (NIP) thought that could revolutionise lost and found settings in airports, on railway stations and a few other places, the instant winners of this idea would be Dubai International, Abu Dhabi international, London Heathrow and several other places and now also King Salman International Airport (KSIA), I would make some alterations to it all. In stead of entering it all, use PDA’s to records the data as it happens and when it is all entered use what they use in Australian hospitals for wristbands, print that data and attack it to whatever is found. If this is properly done, it will be done in mere minutes and within an hour people can look for the items, they could pick it up on the way back, in some cases it could be delivered to their hotel. This would be customer service of a much higher degree. And as I see it, the five airports (namely King Khalid International Airport, King Abdulaziz International Airport, King Salman International Airport,  Dubai International Airport and Zayed International Airport) could become the frontrunner to make an Near Intelligent Parsing (NIP) solution (not calling a solution based on DML/LLM AI) that could be the next solution for airports al over the world and there is some personal gratification to see America talk about how great their AI solutions are, whilst the little guy in Australia found a solution and hands it over to either Saudi Arabia or the UAE. A solution that was out there in the open and players like Microsoft (Google and Amazon too) merely left it laying on the floor and the elements were clearly there, so I hand it over to these two hungry places with the need to see what it can offer for them and in this it isn’t mine. It was presented by Roger Garcia (from Interworks) and the printing setting is already out there. Merely the joining of two solutions and they are done. So as I see it, another folly for Microsoft (honestly Google and Amazon too). This setting could have been seen by a larger number of players and they all seemingly fell asleep on the job. But if I know what Saudi’s and Emirati’s do when they see something that will work for them. They get really active. And so they should.

And consider that these airports will cater to close to half a billion travelers annually, and as such they will need a much better solution than whatever they at present have and there is the setting for Interworks. And when these solutions set the station towards delivering what was lost, the quality scores will go skywards and that is the second setting where the west is bottoming out. One presentation set the option from grind to red carpet walking. A setting overlooked by those captains of industry.

Good work guys!

So whilst I start preparing for the next IP thought I am having there is still some space to counter the US and its flaming EU critique. Let us remind America that the EU was the collection of ideas from America retail who were tired of dealing with all those currencies and in the late 80’s AMERICANS decided to sell the Euro to Europeans, all because they couldn’t sort out their currency software (or currency logistics) and now that it starts working against them they cry like little girls. Go cry me a river. In the meantime I will put ideas worth multiple millions online and let it fly for the revenue hungry salespeople (and consultants). In this case it wasn’t my idea, I merely adjusted an idea from Interworks and slapped some IP (owned by others) to make a more robust solution. I merely hope to positively charge my karma for when it matters.

Have a great day, except Vancouver, they are still somewhere yesterday.

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January 10, 2024 · 01:24

The other way contemplation

We do that sometimes. However, we do not do it enough and I am no exception. You see I have been looking into tourism and other hospitality data for the Kingdom of Saudi Arabia and the United Arab Emirates. It pushed me to suddenly set the whole kit and caboodle in a topsy turvy setting. Not because I wanted to, but because it started to make sense that way. The more I saw internationally the more it made sense to turn it around.

In this there are a few players NICE was in pole position, but HAMAS pretty much made that a no-go. So that left the larger players like Alvaria and Avaya and none of them are ready and they need to get ready now.

Why now?
Dubai international airport will become the largest player on the planet this year. This means that to a larger degree hotels, convention centres and attractions also need to get ready. You only get one chance to make a first impression and so far these two players have done well. 

Yet I believe (unsupported by facts) that these two players took a page from American books and that makes them sales organisations. The changing setting over the next 10 years require them to be service minded and take a much larger page from the DISC system requiring a much higher page from the settings of integrity and stability. Support, contact centres and call centres depend on these two settings. I reckon that within 5 years too many American firms will have larger issues and staff issues is not the first on my mind. As such players like Alvaria and Avaya need to invest in setting their support systems in the UAE (Abu Dhabi makes the most sense when it comes to cost) but when it is working they will also need a station in Riyadh. 

Why?
We see the line, NEOM and Mukaab in Saudi Arabia. We see the growth of Dubai and both are about to boil over on tourists and that requires a massive call centre. Now, if it was merely one there wouldn’t be a big issue. Yet the station of all this is changing and I reckon that software development will change too. As such, how many native Arabic systems do you know? I reckon none, they would be niche and very rare. Yet the larger station for tourism becomes Egypt, Saudi Arabia and United Arab Emirates and now that setting starts making sense. A Arabic first setting with English (and others like German, French and Italian) as a second language. That is not easily done and as such you need development in one of these places (starting in the UAE makes more sense). Beyond that it would still be some version of C with Java but set to Arabic settings. You will all cry foul and American developers will rely on BS shouts but the setting through BRICS in the middle east is changing and having a call centre in India will not cut it. Lets put it in another way. When you are risking millions (a lot of them) do you really want to rely on an Indian call centre with optional hardware and communication issues? 

There needs to be a presence there and so far none of them are catching on (I checked their career pages).  And when we get to 2027 and people are starting to figure out that more needed to be done there they are too late, the early work gets the business.

What’s in play?
The Line will host to 9,000,000 people (when it is complete), Sindalah is expected to have 2400 visitors a day by 2028 and Trojena for which $500,000,000,000 is reserved. That list of projects goes on for some time. Then there is the Mukaab that will house 7,000,000 people doubling the population of Riyadh. When you combine these there will be a massive shift towards service oriented solutions. And as far as I can tell at present only NICE was close to ready for that. That was before UAE with the largest airport on the planet came into play and their tourism is making strides requiring all kinds of service oriented solutions and they all better be talking to each other. When you consider all that a native Arabic solution starts making sense and even as EU and American players are in denial, their time is up and I reckon that the Chinese developers are already on that page (for other reasons) and it suddenly dawned on me that a native Arabic solution takes most of the hackers out of the equation. It might be C (or C#) and Java, but on an Arabic setting most of them won’t know what they are looking at and that is an additional security for the Arabic solution.

And when it is all added to a subtotal my view will start making sense. It is not out of the blue, I have been involved with customer care and customer support since 1988, I have seen so many systems and most of them were merely to serve sales and that time has gone. There is a reason it is called Software as a Service and not Software as a Sales-point. SaaS will be the future and predominantly as a cloud solution but there too we see differences and that is where the changes come systems will have to combine and transfer data as needed. So that a person from arriving airport to final destination home is never left out in the cold The more complete service solutions need to alter their behaviour. This goes beyond what we merely see now and KSA, UAE and Egypt would be first, but as this solution gets traction and speed the other players would want to get such a solution as well. The Marriott is merely a first stop. As the high end vacation goers will visit new places they will demand the service that the saw in the middle east and that is when the other systems collapse. They pushed these systems with additional servers additional seats but they forgot that these systems need interaction and their data settings were nowhere near ready for that. So you get people to do it (making AI claims) and watch it all come apart from almost the beginning. The Middle East is in a strong position to force creation of an Arabic solution and I reckon that there are enough millions connected to this to make the larger players jump. My vote would be for NICE, but HAMAS made that no longer an option. It is now up to the others to get ready or be passed by the player who did make that jump.

It is my view and feel free to disagree but the changes in tourism we already see happening are proving me right and when Mukaab and the Line are ready in 6-8 years they either have a solution that can take messages from 16 million people or watch the complaints section explode with messages on a near daily basis. 

Enjoy the day, it’s midweek here now.

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January 9, 2024 · 06:59

Just a metric?

That is at times a question and it is also at times a recognition. You see, metrics are at times just that, metics. We can sing high and low, but metrics are most of the times in a vacuum, that is until someone uses it to weave a story. You, I, we all do that. Some are clearly shown to be related, others are less so. As such the story that we see in the Khaleej Times (at https://www.khaleejtimes.com/business/aviation/dubai-airport-could-join-100-million-passenger-club-this-year) could be either (initially). You see, the ‘Dubai airport could join ‘100 million passenger club’ this year’ and for the most will sing that it is just as meaningless as them joining the mile high club. But some comedians will point out that they were alone getting there. So as such it seemed like a nice thing to achieve. I saw the airport on YouTube and it does look impressive. 

So, when you consider it the numbers in a larger context it now implies that Dubai International Airport is about to become the busiest airport in the world. Leaving Heathrow far behind it and beating by a fair margin New York, Los Angeles and several other airports behind them which they should have been competing against. They are about to overtake them all. In 2022 they were fifth, they are about to get pole position in airport traffic. This implies that this airport deals with 11,415 passengers EVERY HOUR, that is some achievement, especially as Toronto Pearson International Airport (in 29th position) can’t seem to get anything right at the moment. These two metrics matter because this implies that Dubai is getting things done right and there is a connected metric. You see, I wrote about tourism (Saudi Arabia and UAE alike) and now we see a new metric. When you consider that many can only spend their holiday funds once, that a slice who are going to Dubai will not be able to go anywhere else. As such these other places will lose some visitors and that results in lower revenue in those places. I made mention of that a few days ago, but now you see a connected metric. For whatever reason these people have decided on Dubai (and the UAE) that is the underlying metric that should not be ignored. 

And the speeches are also setting the new stage that they are ready to receive 20% more. Yes, all nations will make presentations and the UAE is no different than other nations in that regard. Yet the larger station is that Dubai has a growing population for tourism. It has more options for tourism than many other nations and when you add Abu Dhabi and the sports they both hold, the appeal start making sense. People just want a nice time. They want a place where they can relax and Dubai is one of the places that delivers. Those who want to play hard go to a ditch (massively drunk) in Las Vegas, those who want to have a great time, are now deciding to give Dubai a try and the more it delivers the faster that tourism part grows. Now compare that to waiting lines. Escape from the Gringotts (Harry Potter Orlando) 45-120 minutes and some times at Disney (Orlando and Paris) are close to that horrendous. So when you can select a place with a lot less waiting times I could not see any clear numbers on Warner Brothers Abu Dhabi, but several sources claim you can see the entire WB park in a day. 

Now consider all the other places these two locations have and also consider Deep Dive Dubai (not really for the young tourists) and you end up going to a place with the most amazing and most unique diving experience that you cannot get anywhere else in the world. So others want to think this is a fab, a fashion moment? The world stood still and now others are taking charge to offer what people might like. I use the word ‘might’ because the consumer is a fickle person with no real destination in mind. Yet, as I see it. Dubai with its malls, its theme parks, even a skating rink and two Hockey teams (the real hockey on solid water) and now a growing football offering. It seems that they are doing everything right and the fact that they are about to break the 100,000,000 served passengers a year line is a pretty good indicator that they are doing it all very  right.

Enjoy the day and if you go to Deep Dive Dubai be nice to yourself and do not watch Jaws before the dive.

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