Tag Archives: LinkedIn

A National Brand

Today’s story comes from LinkedIn of all places perhaps that is not quite correct, the story got a foothold there; it is His Highness Sheikh Mohammed Bin Rashid Al Maktoum that gave the story the light it deserved. His call to form a team, 7 from each emirate, 49 in total and that gives us light to a part most of us did not ever consider, the UAE, the United Arab Emirates is indeed truly a union, a unions between 7 Emirates, each with its own flag.

Abu Dhabi, Ajman, Dubai, Fujairah, Ras al-Khaimah, Sharjah, and Umm al-Quwain, each with its flag, its capital and all united under the UAE with its capital Abu Dhabi. Four of its voices are less than 5%, Umm al-Quwain (0.8%), Fujairah (1.6%), Ajman (3.9%) and Ras al-Khamain (4.3%), these 4 represent less than 20% of the UAE population (10.6%) yet they will be fully represented and the UAE went as far as local, global and social media to spread this word for a gathering towards a national brand.

It is interesting to see such a wide announcement to make proclamation towards an idea that will take months to fulfil. We are so used to social media being a vat for dishing out information that such a call is a nice change of pace.

I hope that this gets all the attention by national subjects on Facebook, Instagram, Snapchat and so on, because it seems like a worthy cause to give out such recognition in the end to 49 artists, an assignment to ‘to design the UAE’s new nation brand logo, before the end of this year‘, something that is usually in the hands of a chosen few, a chosen group of people high in the ranks of some government or corporate side.

And it was equally nice to see the usage for social networking being used in this way, it is not often, it is actually way to little that we see a request like that from any government to its citizens far and wide, perhaps that was the part that hit me first, a global stage created for a national product from its citizens. I for one hope that this will be the start of something beautiful, not for me, even though I would prosper in finding out how knowledge in this way would push boundaries.

I would love to see the connections and the creation that the UAE called for, to see what the nationalistic intentions are towards created artwork, towards arts propelled in such a way, I reckon that the creations that this call made, even though it would be on a national floor could get a global exposure, optionally propelling the artists aiming to the national floor on a global floor. In my purview for no other reason than to see the mindset of someone connected to the arts and a national frame of mind.

I personally am as curious as can be to see the results of such a call. There is a pride, a nationalist pride in anyone who is working abroad, it does not matter whether you took up another nation to fly your wings, a career in another place or merely a student that is out of once nation, the bulk of them will remain proud towards their station of origin. It is different with refugees at times, but they too will have a personalised setting towards the place they come from. You can ask any Armenian outside of Armenia (well you can ask nearly anyone), a lot of them will always keep the flag of their original country high in mind and soul.

 

 

 

 

 

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When we are merely given a paragraph

It happens, we get offered a paragraph and for some reason we wake up, we think: ‘That’s nice! Tell me more!‘ It can be for the strangest and least connected reasons out there. No matter that the push or the reason, we only get that one paragraph and are left hanging. That feeling came right off the bat when ABC gave me ‘ASIO warns of ‘hostile intelligence services’ using social media in annual report‘ (at https://www.abc.net.au/news/2019-10-17/asio-warns-of-hostile-intelligence-services-on-social-media/11609726) a day ago. Now, let’s be fair, ASIO is not really the one to play games of open communication, as its employees and governing staff were educated by the people of Sneaky, Peeping and Backstabbing incorporated, they have other markers to work with. As such as I was fed ““hostile intelligence services” using social media to target people across business and government“, which basically is a continuation (to some degree) of the quote we saw at ABC in July 2017 when we were given “help Australian security agencies get access to encrypted messages from suspected terrorists and other criminals“, in itself not an issue one would think, and there is exactly the problem, one did not think. I made references to private chat groups in Social media and extremism before 2016, just nice to know that someone gets around and wakes up every now and then. Or as I would phrase it as ‘What else is new?‘, Yet as Jade MacMillan takes us by the hand in this ABC article, we see: “A report in the New York Times earlier this year claimed China was using LinkedIn to try to recruit foreign spies“, again we go with the ‘What else is new?‘. There is nothing new under the sun as MI-6, CIA, DGSE and optionally ASIS have been using that very same tool to get information. The honey traps, the enticement parties and the stage where you are a winner, the tricks are as old as the very first sign stating: ‘Authorised Personally Only‘. In this the larger issue is avoided, you see financial entrepreneurs have been using these paths to gain information on how to find people with debts and some of them have (allegedly) been reporting those people to international whisper divisions, so that a deal could be struck. So whilst some look for foreign agents, they all ignore the debt collectors mining every bit of social media to gain a momentary advantage to collect on one debt and gain another bonus, and those people will always look for investors, especially investors that have a fluidic opinion of ethics and how to be working towards rewards.

It all comes across as silly and as mindless as “Attorney-General George Brandis said encryption was potentially the “greatest degradation of intelligence and law enforcement capability” in a lifetime“, he could not put gamers in a proper dimensional view, so why would he get this right? It is an easy enough question and there is a link. There was a reason why Facebook suspended and ended all group chat options (there were a few actually), they were off course way late, now that Lone wolves and others have found new means to get this started, they need to be more careful, but the state remains. Mining is the only way to do this and you need resources for that, as well as proper staff who comprehend data and not let some silly deep learning algorithm fix it. For example, consider that a facilitator created an auto fill chat system; it has 250,000 lines an hour, whilst the system has one anchor word, a word you can select. So as we see the chat go through, we make no sense on it, yet the users have set the word ‘الدراجين’ (meaning ‘riders’) even as the initial part makes no sense

WE now get:

يتيح للجميع وقتا طيبا والحزب

الهذيان الكبير في واحة في منتصف الليل

جميع الدراجين سباق اليوم

معلومات السباق في اللعبة

تسجيل جميع الدراجين بعد صلاة الفجر

يجب أن المؤمنين اقتبس مرور البقر

جميع الدراجين يعرفون أن السيارة مائة مؤهلة

 

Even in this setting the programming cannot make sense, and unless you knew that ‘riders’ was the operative word good luck in finding what comes next. a system like this has been in place for years, now there are dedicated programs, yet in the past there were 4-6 in a group of 100, so those 4 guest gamers would not be noticed and by the time someone woke up, it was already too late, the meeting was over and more secure conversations had taken place, this system worked global and now that Facebook chat groups are a thing of the past other means are used for all kinds of groups to find a way to pass a message along.

We get it, the employees of Sneaky, Peeping and Backstabbing incorporated are not supposed to put it in the open, yet the annual report seemingly ignores one part. Instead of having a dozen systems creating a small solution, we need to find the agencies actually working together to avert “ASIO has limited scope to redirect internal resources to address the increasing gap between demand for our counterespionage and foreign interference advice and our ability to furnish this assistance” and partially find a solution that will take care of the extremists, the organised crackpots and the corporate facilitators, if you do not consider the third group to be important, then you have remained asleep for far too long at the wheel.

So when I mentioned Brandis (never the sharpest tool in my personal opinion) we might consider the 2017 event and the quote: “If the laws are passed and technology companies comply, they could help with investigations into paedophile networks, major organised crime or terrorism”, the man is transparent as glass as he hid in the past behind ‘violent gamers’ and now he uses ‘paedophile networks’. Yet the larger issue not seen here are financial services, there is no oversight and there is no telling what an approached debt collector could find out without setting of ANY red flags. And that is with the players who are on the up and up and playing a proper game taking all the proper guidelines and consumer protection laws as noticed and complied with, this wild west group has a truckload of groups all willing to do what it takes to get the score and a foreign player is a stakeholder in finding needs. That group has been able to remain off the books for at least 2 years. They all seemingly forgot that places like Experian, Equifax, Dun & Bradstreet, have their own customer base and who checked out those credentials?

Yes, we can agree that the entire matter is too large for ASIO to deal with, but there is also the flaw that the scope of what they face is not dimensionalised in the proper fashion, it is openly misrepresented and that is optionally acceptable, as long as they know what they face in-house.

And it is not a rocket science deal; the FBI, MI5, BRGE, AIVD, MAD (yes that is the acronym for the German Intelligence Services) and the FSB all deal with these issues. OK, these players will not be calling the FSB but you get the idea. There are players that are about data and proper intelligence mining (Palantir Technologies), yet the field needs to widen but in another direction. If this is Business Intelligence then Palantir is SAS, whilst we need a more IBM statistics and IBM Modeller based solution rolled out, we do not need a solution that fits all, we need to feed clusters of investigators with power tools that allow them to surf data and mine activities to a much larger degree. We need to set server milestones with collected raw data that different clusters can attack. The intelligence branches have wanted to do it the wrong way around for too long (often pressured by wannabe politicians), what we need is a treasure trove of data that all players can have a go at and actually report findings. We create almost 3 Exabyte of data every day, and we need to find 1% of 1% in that, whilst all this happens before 5G, it is about to become 20 times worse and they cannot even handle what is out there now.

All whilst we know that the 1% of 1% remains a group of 98% which is merely misdemeanours playing around, as such we need to change the premise towards collected data, that is what we face at present so the entire matter of “greater awareness among our stakeholders of that threat — has increased demand for our advice and support”, which is misrepresentation in its own right. The stakeholders have their own needs and their own game to play. Consider the IP needs of Telstra (Australia), the Inside protection and mandates of Novartis (Pharmaceuticals), Insider trading on HSBC (Banking) and their needs are their financial protection needs and in this fearless leader Duncan Lewis (ASIO) has to optionally look out for the needs of Telstra (as some claim that hat Telstra needs, Australia needs) whilst hunting those wanting to harm Australians, in this the Stakeholders are more about the revenue and debatable a source of good (they allegedly merely want their bonus safe), as such we should optionally wonder about the needs of the stakeholders and the difference about their claim and their needs.

So whilst we see another batch of mobile swipe and pay solutions being rolled out whilst there are a few concerns on how that data is processed all over the world, we forget that those out to harm national needs are also out looking into all those apps and finding out that for the largest extent the IMEI number of any smartphone is a much easier anchor to work with and mapping the usage also gives a larger content on data and where the target might be, yet most forgot about how the old is still beneath the new, did they not? So even as we consider the title ‘ASIO warns of ‘hostile intelligence services’ using social media in annual report‘, we need to consider that ‘hostile intelligence services‘ is merely part of a much larger problem and that those services use all kinds of methods that the local knights of the round facilitating table (FBI, MI5, BRGE, AIVD, and MAD) are still not looking at (as far as I can tell).

In all this we were merely given a paragraph and whilst people wonder how to find resources, the matter on how to properly apply those resources so that they can have an impact was left off the table, and that was actually the delicious cream that should have graced the Strawberries, or are those Blackberries? I’ll let you work on that little last line conundrum yourself this weekend.

So have a nice day and let’s not forget that the weekend ends in 48 hours! #JustSaying

 

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The first changes

We have arrived at the point of the first changes; the next 12 months will give a much larger view of the consumers and the changes that they are willing to accept. The Huawei P30 Pro is the beginning of this; at $1249 this choice is a lot cheaper than its competitor Samsung $1849 (a difference of 32.5%, whilst the Apple at $1999 will set you back an additional 37.5%, this adds up to a lot! Yet the price is not the issue, the fact that the Huawei now comes without YouTube, Google Maps and Gmail among other software, it also does not feature Google’s Play Store. It is an Android game changer; Huawei has pre-loaded new alternative apps of its own. It was the step we expected, the trade wars with China and the persecution of Huawei and the discrimination against Huawei was actually THAT stupid. Now that we are confronted with the changes we will see a new optional change. When an equal mobile is well over $500 cheaper we see the changes that matter. As the people get accustomed to other apps, apps that replace social media solutions we see a shift of consumers, I personally believe it will be a lager change. I do recommend that there will be an upgraded LinkedIn and a new Facebook available, yet there is a situation where the Asian population in Australia will embrace the Chinese solutions, there is in addition a larger need for affordable phones, so there will be a larger shift. Yes, most will hate being without Facebook, yet the credibility Facebook has lost in the past, the people might just keep these solutions on their laptop/Desktop. Yet there is already word that Facebook, Instagram and WhatsApp would all be available via Huawei’s own store, called the Huawei App Gallery, so all is not lost, but the fact that Google will lose millions of people who will now go via the Huawei App Gallery is almost a given. The BBC (at https://www.bbc.com/news/technology-49754376) also gave us: “He added that the firm had set aside $1bn (£801m) to encourage developers to make their apps compatible, and said more than 45,000 apps had already integrated the firm’s technology. But he did not name any of them“, so $1,000,000,000 to corner a market and get a handle into the Chinese app user market. It will be found and it will create momentum. I changed my mobile less than a year ago, so I have no need to change for now, yet there is every indication that the upgrade to a new Android version will see me change as well and why would I not do that? Perhaps I am part of the population that thinks “Maybe they’re just trying to ride it out in the hope that they eventually get access to those Google services later“, I am most likely on that fence, however when I check the amount of options that I desperately want on my Mobile, I am limited to WordPress and LinkedIn, and they are not essential, merely a nice to have on my mobile. I can do either on a desktop. I am not alone, as thousands will shift from one side to the other month by month, Google will feel the pinch. Consider that there will be a close to immediate shift on YouTube metrics, implying that the Google Ads department will start requiring new metrics to keep their push going, we see a larger impact on Google, it will not be immediate, but it will be there and growing from the beginning, even as Google and the US will debate on how wrong the metrics are, they too realise that the American corporations will see the impact on their business, it will be visible and direct, merely because a war on greed by flaccid politicians and surpassed technologists was stated to be in denial.

The US did not to its homework, it neglected the choirs they have and are now pushing their losses on other markets. Even as we contemplate what the impact of “side-loading” Google’s apps onto the handsets and that phone store staff would advise customers how to do that. They are wondering how it would limit its impact as long as the usage impact remains close to 100%, when that falters a few times the consumers will be offered alternatives that are 100% and that is where we see the shift towards Chinese commerce.

Now that Huawei has been informed on my 5 parts of IP (hopefully bringing me decent funds too), there might be a larger shift as the issues in 5G cybersecurity and propagating 5G commerce is still lacking at least 3 elements, I feel that I will win in the long run. All the players that are behind ‘T-Mobile gets closer to launching nationwide 5G on low-band spectrum‘, I have seen that Sprint, T-Mobile, Vodafone, Telstra, as well as BT have not implemented certain parts and even what they designed lacks certain small business needs, as such I feel a lot more confident on my IP. They had 3 years to look at it and they have the same short minded and shallow approach to business ignoring the Small businesses (a little over 400 million of them) to the larger degree. All elements that were clearly visible moved from the 4G premise of ‘Wherever I am‘, to 5G ‘Whenever I want it‘, that failure alone gives Huawei an additional push. As the numbers rack up towards Huawei and Chinese innovation, we will see a larger change towards the business needs and so far none of the non-Chinese solutions have addressed these changes.

As the Chinese app user market explodes in activities between now and December 2020 we will see a larger shift. With Huawei market share at 19% and Oppo at 9.5%, we see a larger growth towards 5G, as Apple is now declining to 37%, we see that Apple in 5G will lose close to 15% all these parts matter, because it does more than increase the market share for Huawei, it actually gives China a larger option to grow in a few directions that it had no real option to grow in previously, the anti-Huawei steps were THAT stupid and now we start seeing the impact. The only way to stop this is for American brands to start offering their phones at the same price as Huawei is. And that is how we see it, Google took that step and offered the Pixel 3XL at a mere 16% extra and that might be a reason to switch to Google, but in the end the others are now pushing themselves out of the race quicker and quicker.

There is a larger need to consider, as the US is getting its thanksgiving and as we are all facing Christmas (and the Dutch will get Saint Nicholas as well) the consumers will have a limited option, yet an essential need to tickle themselves, when you consider that place, would you accept the $1249 that gives you what you need, or would you spend 37.5% for what others market you towards your needs? When you realise that the essentials can be done on the smaller budget, in a time when budgets are still tight and the dangers of recession remains, can you really afford to spend those hundreds of dollars more?

The bulk of the people I know cannot afford them, they often will accept a more expensive contract, yet in the stage when 5G is about to come, would you really want to tie yourself down? And when all the small business owners realise that the current stage will hurt their business for 2-3 years, would they really want to take that chance when the commerce slice is the one everyone wants, at that point can they tie themselves down?

The first changes are here, but they also signal larger changes towards a stage where commerce will be the deciding factor and the bulk of them merely looked at their needs to sell, they to a much larger degree forget to consider what their consumers needed in the 5G environment, that failure will rear its ugly head soon enough, as I see it, Huawei is finding themselves ready for that shift. In the end that is the third stage of innovation that lazy Americans ignored, I wonder how much that will cost them this time around. As I personally see it, 400 million small business owners was too large a group to leave in the cauldron of non-decisions, yet that is exactly what they did in Europe and the US.

Forbes

So as Forbes gives us ‘Shock New Google Warning For Anyone Buying Huawei Mate 30‘, we see how the writer Zak Doffman gives us (at https://www.forbes.com/sites/zakdoffman/2019/09/20/shock-new-google-warning-for-anyone-buying-huawei-mate-30) “Despite impressive hardware innovation, the media write-ups went straight to the lack of full-fat Android, the lack of YouTube and Gmail and Google Maps, the lack of the Play Store” which opposes the BBC, who did give clear mention and as implied so did Huawei. So there we are, already we see issues with the media bringers. After that we see the barricade “24-hours post launch, the reality of the Mate 30 is firming up. It seems highly unlikely there is any Google workaround” yet the reality is that these users get a first glimpse that it is possible to be without Google on their mobile, we do not have to get bothered every minute on news we did not need. In addition with a functional browser we still get what we need, we just will not get it via an app (for now), and believe me when the numbers start slashing into the Google needs, they will want a workaround as desperately as possible. The writer even ends with: “And so for any of you enamoured with the Mate 30 hardware who can live without Google for an unknown amount of time, maybe this is a risk worth taking” which is at the heart of the matter, not the heart we choose and not the one Google choice, because when the numbers start proving that there is real life after google, those numbers will give growth to an exponential growth of people accepting Chinese apps and accepting non-Google solutions. I feel certain that it will happen, merely because the browser is still going to be there and it will show that there is a larger need in people, even if it is to show that the want to prove that dependency on Facebook and Google is a solution, even if it is a mere point of ego, they want to prove that they are not the slave of their mobile. That alone will be a driving factor as well.

No matter how we slice it, within the next 12 months we will see an almost polarised population, those who want the best and fastest and those who need some Google solution, both will have their own validity and merits, yet in the end as small business owners see that Huawei 5G solutions can cater to both, they get to win and that is the real victory, soon thereafter the US will change the blacklist, the moment that there is a clear invoice to the losses and Google will hold the US government accountable to these tax deductible losses, at that point will we see a strong push to find some middle ground, the US will have to give is with every additional billion dollar loss and market shift towards China. They basically have no options left, their inability to deal with Iran is one view, their inability to deal with Syria is a second stage of evidence, and within the next 12 months we will get several other pieces of evidence get released to the larger audience. And that is not the end of it, as the cases regarding Pacific Gas and Electric Company, Purdue Pharma, OrbCare, Insys Therapeutics Inc and their bankruptcy issues are rising, they matter to the regard that the US government is seeing the pinch from 3 directions at present, and that is only whilst California is able to keep its head above the waterline. All these impact are also the impact on 5G propagation, installation and implementation. When you doubt that, consider the Government tech source hat gave us “5G won’t roll out to much of Southern California for a few more years, but companies such as Verizon and AT&T are beginning to install the necessary infrastructure, including those small cells pole by pole, across the region” last April, the fires and other calamities only made things harder, so whilst we see the FCC stepping in, we only see more hindrance for these people, not less and that is the impacting issue from Pasadena to Huntington Beach, and that is only the most visible one. The infrastructure is getting a second hit as we are shown that “the Federal Communications Commission is now restricting how much cities can charge the companies to install equipment: $500 for up to five cells, $100 a cell after that and a $270 annual access fee for each cell“, it is a loaded issue no matter how you slice it and whilst they are trying to figure out how to resolve it, the truth of the matter is that Huawei had this issue solved already and that is how California (and other states) end up getting limited 5G for 2-3 years, all whilst the Huawei case is growing more and more outside of the USA. It is a situation where the technology is not up to scrap and the diminished amount of funds available allows for no alternatives either; now add to this the consumers shifting to some degree away from Google who relies on Google Ads more and more and a near perfect storm is created, a storm that slams the US and gives growth upon growth to China and Chinese interests.

As the EU is accepting Huawei and as Huawei is now embracing a shift towards cloud systems, and as it grows the needs, and sets the growing stage towards 21Vianet, we see a much larger shift and in all this, the first changes brought a push in directions we never considered before. It was only a day ago when Microsoft President Brad Smith requested that the United States should end its blacklisting of Chinese giant Huawei Technologies, we might not realise it, yet the changes allowed for Huawei to look into a partnership with 21Vianet, which will directly impede Microsoft Azure business that is not in Chinese hands (outside of China), in this stage 21Vianet will have a direct option to offer services to European players, as it will not be their solution, but a Huawei solutions and the group of small businesses that are in Europe (a nice slice of 400 million companies) they too will select ‘the other’ Chinese solution. All instigated by a Huawei war that was not based on facts or on reality, it was to address the need of greed and now that it bites back, the US will find itself at the dinner table where only humble pie is to be served. When they buckle (and they will) the shift becomes larger and faster, because at that point the consumers will have the additional questions that will be met with denial on every level conceivable.

Huawei would need to do one additional thing to make that wave a lot larger, I wonder if they will do just that before the end of this year.

 

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Exploitation by the numbers

Yes, the BBC had the right idea when they gave us: ‘Bianca Devins: The teenager whose murder was exploited for clicks‘ three hours ago (at https://www.bbc.com/news/world-us-canada-49002486). The story is about a girl named Bianca Devins. So when we get: “she wrote on a gaming platform about how excited she was to be travelling the 250 miles from upstate New York to a concert in Queens. But before she could return home on Sunday morning, Bianca was dead” we see a story dipped in sadness. We see the quote: “But in the hours after his arrest, it emerged he had shared graphic photographs of the murder online. In the days since, her story has spread across the world – as have the violent images of her death. Her murder, which played out so publicly, is the latest case to place scrutiny on how social media companies police extreme content” we have seen this before, we wonder how and we wonder if it matters. We sometimes here the term ‘lives matter’ but is that really the case? Even as we accept that this was the lone act of a lone man when we get: “the suspect shared an even more graphic photograph of Bianca’s body on Discord – a popular messaging platform for gamers. This image showed the extent of injuries to Bianca’s throat and made clear her wounds had been fatal“, exploitation for clicks is not new, we have seen it for almost 200 days whilst we got exposed to this level of exploitation through the cadaver of Jamal Khashoggi, even the UN got in on it. All whilst there is no actual evidence, speculation, postulation and exploitation. I will give exemption to the Washington Post and his family, they are the two exemptions. To see just that impact we need to look at the numbers.

Yet the numbers are no longer clear, it seems that Google is actively hiding certain events actions and numbers. When I did a thorough search on December 18th, I got a result that added up to a lot “we merely get 57,000,000 search results, most of them misinformation, repeated unsubstantiated rumours and debatable facts that are anything but confirmed facts” (at https://lawlordtobe.com/2018/12/18/how-americans-lose-wars/), now that number is a mere 13,600,000. And that is seeking all. The exploiters have removed the pages, so not to impair their click manifesto, not to remain visible with all the click options out there, but they are there and as Google is extremely dependent on these clicks, they will facilitate to the largest degree possible, it merely means that we are not given the actual goods, not even close and the exploitation goes on. It’s nice that Kelly-Leigh Cooper chose a subject no one knows, yet this method of visibility has been used for a much longer time than you think.

The party-lines are all about ‘filtering’, or ‘this is what our customers want’, or my favourite ‘have you checked ALL your settings?’ The issue gets diluted; it gets smeared over issues and optional things that are being worked on. Exploitation for clicks became a reality the moment people were offered to earn money through their webpages, and everyone wanted more and everyone wanted the maximum of what was possible, yet now that need for greed is transformed into need to be illuminated, maximum visibility through minimum effort, and for too long social media pushed for this to maximise their return on investment. Now that the fence is gone, we see that the facilitators no longer have a hold on anything and even as everyone points at 4Chan, social media players like Twitter, Facebook and LinkedIn are all using it to maximise exposure of self. LinkedIn gets a partial pardon as it is limiting itself to business parts for the most and whatever exploitation we see is small and tends to be focussed from merely a few and those are often stopped by LinkedIn to the larger extent, the 2 billion on Facebook are mostly not. There it is often about extreme materials filtered and censored, or largely filtered to whatever censor has its hat primed (a personal observation).

Yet it is not the censoring, it is the focus and exploitation that is a case for worry. For Kelly-Leigh Cooper the focus is what happened to Bianca Devins and it seems an extreme case, yet it is not a new issue. Collective Hub gave rise in 2015 (at https://collectivehub.com/2015/08/21st-century-shaming/) to ‘21ST Century Shaming‘, and there we see: “Cyber-bullying and online shaming seem more commonplace than ever before and Monica highlighted some recent occurrences, like the leaked nude photos of Jennifer Lawrence; the Sony hacking scandal; and the death of Tyler Clemente, who committed suicide after his college roommate secretly filmed him with another man“, it seems that the linked “where the online humiliation of individuals results in more clicks, which means more money for the media outlet” is casually overlooked by everyone. We see how politicians are trying to bash Facebook, yet the headline from the Daily Telegraph: ‘Brit Ayia Napa rape victim tells how she ‘fainted’ after 12 Israelis ‘attacked her one-by-one for an hour’‘ gets 41,900 results in Google, they all need clicks, they all want maximised exposure and the people involved do not care how they get it, it all impacts advertisement and circulation.

When you start to look deeper, exploitation by the numbers seem to have less acceptable methods than we see used by drug dealers on a school yard, we merely have become too complacent to care. It is not until we are hit to a much larger degree that we see actions.

In 2010 Cnet gave us the 5 dangers of Facebook:

  1. Your information is being shared with third parties
  2. Privacy settings revert to a less safe default mode after each redesign
  3. Facebook ads may contain malware
  4. Your real friends unknowingly make you vulnerable
  5. Scammers are creating fake profiles

In all this we have seen the impacts, yet we have ignored a lot of it and it gets to be worse when we see a Telegraph article (at https://www.telegraph.co.uk/news/2018/02/05/ex-google-facebook-staff-warn-social-media-dangers/) where we see the following quotes:

“The thoughts of two billion people every day are steered by 50 people in Mountain View,” said Tristan Harris, referring to the Californian headquarters of Google.

“But these companies are also caught in a zero-sum race for our finite attention, which they need to make money.

“Constantly forced to outperform their competitors, they must use increasingly persuasive techniques to keep us glued.

The Truth about Tech campaign was about tackling the “manipulation and exploitation” of some social media companies.

These quotes are often intertwined, attention brings funds, so does manipulation and exploitation, they are linked and shown as issues that are unstoppable, yet the effort to do something about it is lacking, there is circumstantial evidence that goes back to 2010 and so far almost nothing was done, again we see evidence now in the form of the death of a journalist no one cares about (Jamal Khashoggi) and the media themselves all want to ignore it because he was a journalist, yet the speculation (not evidence) that they propagated shows that he was not their concern, propagation and clicks were. The moment you realise that part of the equation is the moment you realise that the system is flawed and broken, and whilst the media is all about showing the flaws, the defects are not tended to, making matters worse for a long time to come.

By the numbers, we are not in a good frame of mind, as I stated before, there were 57,000,000 search results (in less than 60 days) proving me right.

 

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The wider field

There is a wider field, the field is ignored by many because it overlaps in several ways and most people (read: media) tend to stare at one element. We can argue whether it is bad or good, but it does mean that the bulk of the information is not there. To get this view we need to look at several sources. First we get the International Business Times, they give us two headlines. The first is ‘Samsung Expecting Profits Slump For Q2‘ as well as ‘Huawei Ban Helps Company Earn More‘, in one way we get an increase of revenue due to the Huawei events in the US, yet there is still a Q2 slump. There are several plays that apply, but it is not about the play as such. The firs realisation is that 5G is currently being ‘advertised as here‘ by several players and at present there is an increased question on which phone is 4G and/or 5G and most people are holding off on phones this year until that field has a better view on what is available. Most people cannot afford to buy a new phone when some new models are $1800, most people cannot afford a step like that and being tied to any provider at present is an increasingly bad step to make. Even as Huawei is 20% cheaper, it remains a lot of money, and the Google (Android) issues are still there, so people are hesitant. I might have committed myself to Huawei, but that is in part because I renewed my phone in the beginning of the year, so it has to last me 2-3 more years (I have principles towards blatantly buying new phones) and I am happy with my phone.

then there is the new stage hat is now evolving when we see CNN Business give us (at https://edition.cnn.com/2019/07/04/tech/huawei-us-ban/index.html) ‘US government asks judge to dismiss Huawei lawsuit‘, they are rightfully scared because the claim: “Huawei had filed the lawsuit in March, arguing that a law preventing US federal agencies from buying its products violates the US constitution by singling out an individual or group for punishment without trial” is almost a given, the US government made sure that every media outlet on the planet took great painstaking effort in illuminating that and now it becomes the anchor attached to their legs as they have to swim across the Pacific river (or Atlantic river). If the case goes through and discrimination is proven, the impact will be monumental, especially as no evidence was ever brought forward and if we are a nation of laws, the impact will be large, moreover, at present Huawei is still growing its pool of 5G contracts and should the Case fall on the side of Huawei, the impact on Europe will be much larger, it could signal a much larger run on trying to get a quick deal with Huawei, not because they are nice people (they optionally are), but because Huawei 5G equipment is more advanced and all the telecom players know this. Ericsson and Nokia fear that side, they had a good run due to the escalations, but Huawei is still on par to have well over 50% of 5G by themselves and that is what the US fears, that large a disadvantage because its pool of CEO’s and CTO’s were increasingly stupid, flaccid and complacent in an age where pushing innovation was essential.

The issue is not out of the room yet because there is the larger issue that everyone has not been looking at. There is still the Google issue around Android. Consider that Huawei’s Oak OS is now 60 days away from release, it is the start where people who were initially ‘forced’ to dump Android, they now will be part of the Oak OS group, a data core that involves millions from adding data to the Oak servers and no more to the Google servers. The impact seems small, but it impacts the US to a much larger degree, this stance has given China a much larger boost than ever possible. For the users it will only be a temporary setback, as apps will be supported through Oak/OS, these players will continue, yet the overhaul as people push away from android is much larger than the interaction of IOS versus Android. Consider what you need. The bulk of all android apps we use will almost immediately be available, leaving us with optionally some issues regarding LinkedIn, Facebook, WhatsApp and Instagram. Now there is a new stage where Chinese options could be considered and for the most when we can address who we need, we might not care on where we are. The idea that advertisements might initially fall away will be a massive reason to do that. I am certain that there will be a Facebook Oak and LinkedIn Oak, the rest remains open, the usage is huge but that too might be a reason to try something new, people love new things, especially if it comes with cool additions and new we see a different stage, it is not the US that matters, it is whether China has options that appeal to India and Europe, these three represent 3 billion people and there is the data crunch, they will not all go the Chinese solution, but even 10% would be massive, it would be a an intense gut punch to Google, more important over time as word of mouth make more people switch, the damage will increase for Google. Make no mistake, it will merely impact the total, it will not sink Google, it is too large, but in light of their predictions when they have 20% less data points to make predictions with, granularity becomes an issue for the professional side and there too there will be an impact, Chinese app owners will have their own digital advertisement agenda and business dictates that you cannot ignore that population, so budgets will be shortened to cover an audience as large as possible.

All that because of the Huawei ban, which was shown to be short-sighted from the very beginning. Consider that we were given in June: “Huawei can no longer pre-install Facebook apps on its smartphones after Facebook fell into line with a US ban on exporting software“, now consider that suddenly millions are offered a pre-installed WeChat and they are willing to try it, the impact on Facebook will be seen in less than 60 days, the fact that Facebook had been playing games with its mobile users for a much longer time will also entice users to give it a try. Not all will stay, but some will and the dimension of ‘some’ will imply a drop of Facebook of several million user. In addition we see “Chinese users spend an average of over 70 minutes a day within the app. All this makes it one of the most popular choices for businesses looking to get started with social media marketing in China“, yes it was overwhelmingly Chinese, yet in the shift it will now have optional access to a large Indian and European following. In addition the shift we optionally see when we realise: “WeChat allows for one-to-one personalized interaction between brands and users. This allows brands to communicate directly with their followers through the messaging functions on their account. This also allows brands to provide customer service directly through their WeChat account. It’s due to this reason that many companies in China don’t even operate traditional websites instead of focusing their efforts on constantly improving their WeChat official accounts” direct granularity towards the user, not mass marketing, but adjusted marketing for the individual, and then consider players like Tableau, Salesforce (now one and the same), SAP, Sony and Microsoft all wanting to address the person, not the masses, do you think that they will ignore this group of users? These people invest hundreds, if not thousands of dollars a day towards addressing their growing need of users, all revenue that is soon lost to Apple and Google. It goes beyond merely Facebook; Twitter and Snapchat, all have a Chinese version that now has the option to surpass (read: close the gap) towards their competitors. Surpass is perhaps the wrong word, the fact that people will consider the alternative in the immediate is a risk for these players, it sets the dangers of schools of users to switch to another pond, so those fishing for ads, visibility and awareness, they will all have to adjust the way they operate. There now are now only two parts where I have no idea how it will play out. Youku Tudou is the Chinese version of YouTube, but YouTube is so strongly placed that I have no idea how that will go, the same for LinkedIn. these are the two we cannot predict, no one can, but if they remain absent from Oak/OS something will have to budge, the question becomes how much do you need LinkedIn to be on your smartphone when you can just catch up daily at home, or in the office. I personally do not believe that its equivalent Maimai will be embraced as strongly as Maimai would hope, but that is my speculation on the matter.

Only YouTube as it is and remains the behemoth of Google, is too strong an app to ignore, it is too strongly desired, especially on smartphones, some might give Youku Tudou a try, but the library of YouTube increases with 300 hours of material every minute, there is no real competing with that, no matter how you slice that. There is no denial that their Chinese competitor will grow, but there the impact is less than a mosquito bite for YouTube, it is perhaps the one part of Google that no one seemingly can be without.

Is there another side?

Well there is always the option that everything in Google will be accessible on Huawei phones and that is for Google the best solution, but at present that part is just not a given, and when many Huawei smartphones are between 20%-40% cheaper, they will have an advantage and only because of US stupidity that impact is now optionally becoming much larger. And now the shift is changing faster, the Observer gave us on Saturday ‘UK mobile operators ignore security fears over Huawei 5G‘, when we consider the quote “The Observer understands that Huawei is already involved in building 5G networks in six of the seven cities in the UK where Vodafone has gone live. It is also helping build hundreds of 5G sites for EE, and has won 5G contracts to build networks for Three and O2 when they go live“, we see how things are escalating away from the US. the massive part in all this is “a firm line against the company amid claims, strongly denied, that it is controlled by the Chinese government and that its equipment could be used to spy on other countries and companies” all from the point of view that clear evidence was never provided and the commercial corporations need to remain on top or drown and that was the larger flaw the US never seemingly understood (or blatantly ignored). Yet the other side also matter, as the numbers are given: “The consultancy Assembly suggests a partial to full restriction on Huawei could result in an 18-to-24-month delay to the widespread availability of 5G in the UK. The UK would then fail to become a world leader in 5G – a key government target – costing the economy between £4.5bn and £6.8bn” (source: the Guardian). People tend to get nervous at a loss of millions, so the loss of £4,000,000,000 plus is something that can start cardiac arrests all over the telecom boardrooms. More important as Huawei is still ’embraced’ in Germany, the German players will get the upper hand over other European players giving a larger technological shift. The final straw was the consideration of “They have taken note of what happened last December when the O2 4G network went down for 24 hours due to problems with technology provided by the Swedish telecoms firm Ericsson“, a danger as this was 4G technology that should have been clear and non-problematic, now consider that this happened to established technology, so what optional risks are Ericsson users exposed to when in involves 5G, a technology that Nokia and Ericsson is still trying to figure out?

In all this, Huawei has not stopped adding pressure. Now that we see that less than 24 hours ago we were notified that Huawei has completed the contracts with Msheireb Properties. It seems small and insignificant, but it is not. With a smart experience centre in Qatar, it is my expectations that they are ready to approach and upgrade Al Jazeera to 5G, it is speculative but it will be the first time that Al Jazeera surpasses CNN technology (as well a Fox News), It might not matter to most of us, but to people like Nasser Al-Khelaifi (beIN Media Group) it matters a lot, so when we are informed that Al Jazeera getting ready to offer 5G streaming during the Tokyo 2020 Summer Olympics and Huawei as a Chinese company is mentioned everywhere in Tokyo, you better believe that these two are on top of making this work as fast and as quickly as possible, so when I created my base station IP, I never considered this, but it fits and that is another notch that some miss out on. Half the planet goes nuts for sports on a regular day, how nuts do you think the planet goes when ‘their nation‘ is fighting its fight (against up to 205 other nations) to be the best at the Olympics? When you get to watch that live, streaming it all at 5G, do you really think that people will care who brings it as long as it is true 5G? In several nations the brand jump was huge when 4G became real and some were not up to scrap, I believe that this time around the jump will be close to 300% larger than before, and the Tokyo Olympics will be a clear driver on that part. When 206 nations fight for the laurels (gold medals) every nationally driven sports fan tends to get a little (read: abundantly) nuts, and at present that group of people is well over 3 billion people, all factors some players did not consider when they were playing the short game, Huawei never played the short game, it gives them an advantage in several ways.

That is merely my view on the situation at present.

 

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From Location to Innovation (loss)

It is a real estate dream, to talk about the location and therefor get a better price; we are all about getting a nice home, yet we look at places where we know it will sell for the 100%-200% of the price we paid for it, preferably within 5 years. Most of us looking for something oversized have at some point seen 924 Bel Air Road, Los Angeles, California. It is so over the top, so expensive that most billionaires might not even consider it. No matter how much of a technological, arts and lifestyle monument it is, complete with helipad. A house like that makes you a target of some sorts. There will always be envy, there will always be the next challenge and there will always be the next addition. To live in a house that has it all is for most you desire is unsettling. Weirdly enough it is within us, when we see this and we think ‘this is as good as it will ever get’, when we have that thought before we are 40 it becomes the limitation on us, it boggles our need of creativity. Now, for the most we need not worry, 99.99% of the population will never get near to 50% of that marker, but it is there, our minds creates this. So when a few articles passed my way, they started to add up and weirdly enough it is an opinion piece by John Naughton on June 16th that started it all. With ‘How Silicon Valley’s whiz-kids finally ran out of friends‘ (at https://www.theguardian.com/commentisfree/2019/jun/16/how-silicon-valley-whiz-kids-finally-ran-out-of-friends) it begins.

With: “Once upon a time, Silicon Valley was the jewel in the American crown, a magnet for high IQ – and predominately male – talent from all over the world. Palo Alto was the centre of what its more delusional inhabitants regarded as the Florence of Renaissance 2.0“, I was never there, but I was linked to some degree and I say early on how greed took over, how opportunity seekers would resort to Machiavelli and other means to get what they desire and they never cared how they got there, it was their ‘political game’. Then we see a truth as the quote “the commentator Alexis Madrigal identifies no fewer than 15 different groups preparing ambushes. They include angry conservatives and progressive politicians, disillusioned tech luminaries, competition lawyers, privacy advocates, European regulators, mainstream media, scholarly critics, other corporations (telecoms firms, for example, plus Oracle and other business-software companies, for example), consumer-protection organisations and, last but not least, Chinese internet companies. With enemies like these, the US tech companies are suddenly discovering that they really need some friends.” the reason is actually simple. these US tech companies were heading in a direction of maximisation through iteration, as the need for true innovation was lost (not that innovation that places like Apple claim to have), others caught on and the drive that Silicon valley once had was no longer there, it was stepwise progression whilst the marathon runners like Taiwan, Korea, Japan and China caught up. Microsoft wasted its console world through mere stupidity and a spreadsheet (and being dumb and short sighted). That is why none of them are allowed near my IP (with the optional exception of Google). As innovation becomes iteration the margins went down and it brought regulators, tax haven needs and other players like competition and IP attorneys into all of it (as fore mentioned) and suddenly the grape season was out, the harvest had diminished and what in whiskey terms is called ‘the angel’s share’ grew leaving little to the others. I believe that the writer nails it with: “And we are beginning to realise that the immense power that the valley’s uber-geeks have acquired is what Stanley Baldwin memorably nailed as “power without responsibility – the prerogative of the harlot throughout the ages”” but there a mistake is made, there are two kinds in that valley, the dreamers and the combined needs of the operators and facilitators, that second group is more important to watch mainly because it stopped the first group. the second group thought that by putting their stallion in a paddock, fenced in and limited to a smaller part it would be more effective, and having 5 fields will lead to 500% of the goal, but that was stupidity speaking. Wild horses, real stallions need to race, the strongest takes the lead and together as they burn the ground under their hooves they become more agile, stronger players and their race goes towards the dream that they had no envisioned yet. that is how the iPad came, that is how Smartphone came that is how Nano technology comes and through iteration the next tier is not merely slower, the dreamers forgot to dream, they needed to produce in larger amounts with less resources, less space and that is how they got overtaken by said Korea, Japan and China. The results are in front of us and now that India is catching up in more than one way the dream of more fortune becomes the nightmare of losing it all. So when the final wisdom comes: “And once they went public they did what corporations do: maximise shareholder value, come what may, avoid regulation and pay as little tax as possible. Just like tobacco companies and arms manufacturers“, there we have it, the larger system was ignore thought compartmentalisation and no one realised just how stupid they were. that is one of two more reasons why I do not trust my IP with 98% of the tech firms, they will not learn because the inner parts are all about profit and maximisation, and through that weakness billions in revenue are lost, because of the fake dream that iteration brings the same in twice the time but at only a part of the resources, the biggest flaw is setting a profit stage to a spreadsheet, innovation can never be gained through predictive analytics, because predictive analytics gives the continuation of a product, not the consequence of a new technology beheld by a dreamer, there will never be data to do that and that is how it was all lost.

Round two

And that is how we got to round two last Saturday as Ruha Benjamin (associate professor at Princeton University) and even as she starts with ‘We definitely can’t wait for Silicon Valley to become more diverse‘ (at https://www.theguardian.com/technology/2019/jun/29/ruha-benjamin-we-cant-wait-silicon-valley-become-more-diverse-prejudice-algorithms-data-new-jim-code), she gives a truth that I partially oppose (not the diversity), as it was always about the dreamers. Larry Ellison, Bill Gates, Steve Jobs, Steve Wozniak, Larry Page, Sergey Brin, and Mark Zuckerberg they were all dreamers to some degree. That world needs dreamers and facilitators that push dreams into the reality of innovation. The more diverse that world is, the more diverse the dream becomes and the greater the achievement could be. It is true innovation in its purest forms and whilst the CEO’s took the words of CFO’s and marketeers that reality was forgotten. Marketeers hope and drive hypes, they cannot dream on something that they cannot fathom, it is the most destructive vicious circle imaginable. So when I see: “She founded the Just Data Lab, which aims to bring together activists, technologists and artists to reassess how data can be used for justice. Her latest book, Race After Technology, looks at how the design of technology can be discriminatory” I see both hope and failure. the hope is that as diversity of ‘activists, technologists and artists‘ unites, we see new paths, the artist sees a path and draws it, the technologist can devise it the activist can oppose the path and scream for a meadow to walk on, that is how innovation came, quote literally, the Dutch a nation the size of New Jersey gave us: ‘Dutch Solar Bike Path SolaRoad Successful & Expanding‘ (which gave me another idea with a more metropolitan and rural opportunity approach), innovated roads by catching sunshine to power the evening lights, it is true innovation in action and an optional path to reduce the carbon footprint, whilst getting the surroundings powered. When we see first results: “with 3000 kWh generated, the solar panels were outperforming the 70 kWh annual per square meter expected threshold set in the lab. In its first year, the SolaRoad produced 9,800 kWh, roughly equivalent to the annual average consumption of three Dutch households“, we see a path towards innovation. There is no doubt that data can be used for justice, but in which direction? Yet I too adhere to idea’s, I am a different dreamer and even with a law and a technology degree (including a master) I have not dreamt in that direction, perhaps this is for another dreamer, the need to recognise it is essential, to find the right dreamer.

And this is not an attack on Ruha in any way, she gives a clear premise with “Many of these automated systems are trying to identify and predict risk. So we have to look at how risk was assessed historically – whether a bank would extend a loan to someone, or if a judge would give someone a certain sentence. The decisions of the past are the input for how we teach software to make those decisions in the future. If we live in a society where police profile black and Latino people that affects the police data on who is likely to be a criminal. So you’ll have these communities overrepresented in the data sets, which are then used to train algorithms to look for future crimes, or predict who’s seen to be higher risk and lower risk“, you see this is observation towards risk, a path we have seen clearly in the last two decades, yet the opposite is also there, but how to set its dimensionality? It becomes big data in observation towards opportunity, a path never walked because opportunity is one identified once it is walked, a system cannot predict the dream if it cannot comprehend the dream, or the dreamer. It is designing a computer that will design computers. It is the ability to design Skynet (I just had to go there), with the optional danger of our own end (see the collected works of Linda Hamilton and Arnold Schwarzenegger). It is always most likely to fail because Ruha forgot to include a philosopher to her team. The computer fails because we forgot about philosophia, the love of wisdom, and as we forgot about that we merely ended with really clever calculators and calculators are never about predicting the future, it is about limiting cost and maximising profit in any endeavour (more money, more reserves, more energy, more resources) and these margins never lead to wisdom or innovation because the dreamer was missing and dreamers do not constitute a positive influx in that engine, sales and marketing did away with that, they always will.

To illustrate this let me give you a personal side. In 1997 I send a mail to a sales executive. I had recently by accident found the Warner Brothers Angelfire partnership site. They had united and every person could freely sign up to get a Buffy Address, a Babylon 5 address, a Charmed address and so on. It was static, you got access to fan art, you got 20Mb web space and an email address. In those days (pre Gmail) it was actually really cool, but there was no way to reach out, So I suggested that we have something similar and allow the people to reach each other and we would be in the middle being able to market to all of them. The sales executive laughed in my face, stating that it would never have any business premise, it was a useless use of resources, it was not in ‘the mission statement‘. I dropped it knowing it was a lost opportunity. Now we have Facebook. My idea was nowhere near it, it was not advanced it was merely messaging and marketing, the direct impact of no vision, 4 years before Facebook shown in two colours, Black and White, I still have the email somewhere, 4 years before the launch of Social media, I tried to introduce a path towards it. I have no doubt that Facebook would have overtaken me, I did not dream that advanced, but at least I had the dream and it is also for that reason that my IP will never go into hands like the limited ones I had to work with.

A limiting amount of opposition (from to her) is seen in “Part of that has been spurred on by Facebook and Cambridge Analytica and the US election. More and more people are realising that this idea of big tech coming to save us, it’s really been dismantled. Part of it is shifting from a kind of paranoia around technology to what my activist colleagues like to say: from paranoia to power“, I believe that data is data, it is not wisdom and I also believe that data can aid in finding solutions, yet to do that you must drive a solution, you must devise a way where data is the inspirer towards innovation and software cannot directly lead towards it, you can dashboard it to see where the needs are, you can report on it where the shortages are and you can make a slice and dice app to let people get a scope of information to feed the dream, but you cannot directly feed the dreamer as you cannot predict in what direction his dream goes. You can merely hope to bring the spark that makes the dreamer dream in his or her direction and hope it leads to innovation and at that part the CEO, COO, CFO and CTO will have come crying half a dozen times to stop the squandering of resources. She does address my view correctly when she gives us: “More diversity in Silicon Valley is important, but won’t automatically address algorithmic bias. Unless all those diverse people are empowered to challenge discriminatory design processes, diversity is a ruse” and she is correct and perhaps she also answers her own question.

In all this we forgot one group, we forgot about the children, we need to be able to look at data like a child and learn to randomly look at answers to questions that we aren’t even asking, it is the initial option of a spark (not a given) that leads to the insight we get with: ‘What If?‘, the need to embrace the obvious, not ignoring it, all this in data is required to get insights leading to wisdom, the question becomes how can this be addressed and form my personal point of view is to teach people about data as early as possible, not in a light of statistics, but in a light to something I got in the early 70’s, looking at the question ‘What is the chance something happens?‘, a simple ‘kans tol‘ (Chance spinner) which would give the younger watcher an indication on chance and statistics. When we add that to the equation what happens when creativity takes over and they start looking at what they can find, or even better, what they cannot find. The younger mind is more eager to find, and equally find missing. It is that part that we are missing out of and it matters, because it is the first step in learning the question that we are not phrasing, optionally overlooking the obvious.

Part Three (Final)

Finally we get to part three with ‘Why San Francisco techies hate the city they transformed‘ (at https://www.theguardian.com/cities/2019/jul/01/san-francisco-big-tech-workers-industry). And we see part of the drive with “Even Marc Benioff, CEO of Salesforce and a San Francisco native who has long urged comity between the techies and the city, has taken to calling his hometown a “train wreck”“, we can only conclude that now that he bought Tableau it will get worse for him. Even as it is not about him, but the failing infrastructure with “one-bedroom apartment reached an all-time high of $3,700 a month“, which is more than twice the price for a real decent two bedroom apartment in Chicago, we see the impact, but not what is around all of them, yet it is not new, London has similar issues. As the people who can afford to live somewhere, we see that greed takes over turning the city into a carcass because it lacks a sustainable infrastructure. As people cannot afford to live near where they work, infrastructure becomes an increasing problem and as cities cater to large investors, they forgot that affordable living is essential; they merely pushed that issue forward and forward again and again. We see he escalation even further when we consider the quote: “San Francisco has become more of a satellite campus, with South Bay stalwarts including Apple, Facebook, Google and LinkedIn competing for office space in the city proper. They’ve joined the San Francisco-native companies Twitter, Uber, and Airbnb in the cramped confines of a city of just 49 square miles, surrounded by water on three sides” instead of diversifying and clustering over a much larger area, they all moved together, and as such thousands of employees need to live where they work and now prices are through the roof, it also impacts the bottom line, so as others decided to keep their stomping grounds in Columbus Ohio and as we see those in Madison Wisconsin, we see that the bottom line changes, yet they too push for space in San Francisco, so what was once the United States of America is not the Marketing needs of California. the sad part is that these people are all separated and isolated form one another through intellectual property, and as I am happy to make fun of Zendesk and their need to “file oppositions at the United States Patent and Trademark Office to 49 trademarks including the word “zen”“, all whilst we know that “Zen is a school of Mahayana Buddhism” that is reported and registered as something that is 1200 years old, so to see that there are at present well over 724 active trademarks which include the word “Zen” we see the replacement from inner peace to turf wars and it links to all of it, these people all think and associate alike, and as we have seen, it leads to iteration not innovation. And there we see the hoax in the serious setting. As we are introduced to: ““I feel like San Francisco is between Seattle and New York, but rather than the best of both, it’s the worst of both,” said Beth, a 24-year-old product manager who asked not to be identified by her real name. Beth moved to the city directly after graduating from Stanford to work at a major tech company, but recently transferred to Seattle. “Everyone I met was only interested in their jobs, and their jobs weren’t very interesting,” she said of her time in San Francisco. “I get it, you’re a developer for Uber, I’ve met a million of you.”” When you cluster together you create new bias and new limitations that merely stop you from dreaming. When you are in San Francisco, North of SF International Airport, you are now mostly all the same, think the same, work the same and you are all separated on three sides by water, and a failed infrastructure, you have no way to go. There we see the benefit that the two other locations have, space created opportunity and the chance to dream, a path to innovation, and I fear that things will turn from bad to worse for San Francisco. As greed pushed out the infrastructure, it removed diversity, it is not merely the diversity that pushes us to lows, the fact that some ideas came from watching someone do something else, the ability to see their interaction with the environment that allowed for new thoughts and that cubicles took that away, even if it is not called open space, it merely made the entire open space a cubicle. So whilst these people ‘enjoy’ their 55Km bus ride to Mountain view, we see that the same distance gets us to Santa Cruz and Monterey Bay, all with opportunity and other considerations and it is the ‘other considerations’ that are the treasure trove in this, because it changes the mindset of people, considerations lead to opportunity, opportunity is the foundation of innovation, it always has been, whether the innovation is accepted or rejected does not matter, it is the one that does go through that becomes the innovation that fills a corporate coffer, iteration merely lets it go on a little longer. Diversity shows that as others embrace an idea it can truly be improved on and create a new innovation, not a new iteration, but that only happens when the accepting diversity is large enough, and that is when we get the one quote that shows the disaster. With: ““It was really hard to stomach the indifference that I witnessed from folks who’d been living in San Francisco for a while, simply stepping over the slumped bodies of people who lived outside or just cold ignoring people asking for money,” said Jessica Jin, who moved to San Francisco from Austin, Texas, to work for a tech startup, of her first impressions of the city. “I wondered how long it would take me to also become numb to it all.”” we need to see that this is the largest danger. It is not that Jessica Jin moved to SF, it is ‘how long it would take me to also become numb to it all‘, that will be the moment that her dreaming to innovation ends, when we become numb, we merely create a shell to ignore what is around us and that is the first thing to thump innovation into silence, as I see it that has always been the first hurdle to lose innovation and soon thereafter they lose the ability towards iteration as well.

It is the larger issue to a much larger problem that we never properly defined, how did we lose the ability to properly dream a path to innovation, it is what drowns the creative mind and soon thereafter we get exactly what the CEO’s and CFO’s wanted, result driven worker bees, but that is what killed their company, the dream is lost and so is creation of innovation attached to it.

It is about location, location, location, but not in the way you thought it was. It was about the space to truly dream, too bad these hundreds of board members all forgot that one simple lesson, all whilst it was in front of them all along, most of them got into the board of directors using that path in the first place, how quaint!

 

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The danger of not learning

When do we stop enabling a dangerous setting? That is at the foundation of all this. And the cause of it is not Facebook; it is LinkedIn that makes the error. First of all, when we consider the entire mess, LinkedIn did not break any law, they did nothing incorrect on an academic level, yet they were wrong to allowing this to happen.

The subject here is Zendesk. First of all, there is nothing wrong with Zendesk; they seem to be on the roll to get a service software solution sold. They have a proper website (www.zendesk.com), they have all the checks and marks in place. From my personal view, I do not believe that they have a proper designed website, but that might just be me. I personally do not believe in a web page that scrolls for almost a mile and has a dozen images replacing each other. It is what I would call a bad mobile site, and as the bulk of the decision makers are on mobile, this was not a good step. It has good parts too; their Career page has an original approach (post stamp view) which is very artsy. Their way to bring it is great, yet the execution is not great, so what gives?

It started when I started to get the promoted ads from Zendesk, now there is nothing wrong with that, I have been in customer service for well over a decade on an international level, so that I get this ad makes total sense. The issue starts that EVERY promoted part, demo, white papers and whatever else they are trying to bring, you cannot get them without filling in a form, and there is the first issue, the ‘Zendesk Capture’; Full Name, Work Email and Phone Number. Now, to be fair, their visibility is clear and as I said, they didn’t break any laws. Yet in this age, after all the hassle of Cambridge Analytica, after all the screw ups that Facebook has been tainted with, LinkedIn should not have allowed for this. I think that Zendesk made a massive mistake taking this marketing path in a day and age where details are captured all over the place. We might wonder if someone hacks that Zendesk computer, how many details would be captured.

Yet, when you look at their offering, they have a suite of arrangements, where the cheapest option is an annual plan from ‘Free – $9, per agent, per month‘, so they have the pricing right, they have the options and the seemingly have set it all in perfect motion, so why capture the data? True service minded corporations should be walking down the door.

And as I said, this is not about Zendesk, this is about LinkedIn. I consider the allowance of this path a massive mistake. It was only last week when we were alerted to another Facebook mishap with: “Approximately 15 million of the victims had their name and contact details disclosed. While the hackers were able to see personal information, including education and employment background and location check-ins, of a further 14 million.“, this was only last week and we see additional news a mere 8 hours ago, so when it comes to personal data, LinkedIn should not allow for ANY kind of data collection if someone wants to show how good they are and not allow any promoted material to be linked to data capture.

Is there an exemption?

Yes, I think it is not wrong that someone would merely hand out their email (not necessarily their work email) to receive the link to a white paper, although we can equally argue that the link could have been in the story they promoted. Optionally that paper could have been uploaded to LinkedIn and distribution went via LinkedIn, as this is a promoted ad, so we can assume that it had to be paid for and LinkedIn had a service minded need to complete the (optional) distribution. None of that was done.

All optional solutions to keep their user base data safe and LinkedIn did none of these.

And when we do get to LinkedIn, we get more (at https://www.linkedin.com/legal/ads-policy). Here we see:

Phishing. Do not use an ad to promote a website that tricks a user into providing personal or other information that can be used to exploit or cause harm to the users.

Well, clearly Zendesk is not into Phishing, and they never tricked anyone, yet the words “providing personal or other information that can be used to exploit or cause harm to the users“, you see, in the end Zendesk cannot guarantee the part of ‘exploit or cause harm to the users‘. If they get hacked that part becomes an issue and again, Zendesk had never done anything incorrect.

In the end, the policies of LinkedIn are flawed as I see them. LinkedIn should never have allowed for these steps to happen, if trust and data is their trademark, then they lost a container load of value just there. The capture of personal data is becoming more and more an issue and as such using advertisement to capture data (I admit that it must be freely given), we see a larger issue. People have shown to be not too bright at times, carelessly handing over their personal and work details.

So the actions of LinkedIn in this matter are regarded as highly questionable by me.

As for Zendesk? They might have made the wrong call to pursue a certain path, yet it seems that they are driven to visibility and growth, with a directors board that is 50% female (I think that this is a first for me to see one that is actually 50/50) and a global drive that could make them a serious player down the track. They have the suite, they seemingly have all the software elements (optionally missing a dashboard element) and they offer nearly all with free trials, so they have a serious A-game in place. I partially wonder why they even bothered trying to capture details in the first place. Ah, and they also have something called Zendesk Sunshine (at https://www.zendesk.com/blog/relate-announce-sunshine-sell-explore/), so as it seems, they have the makings of a dashboard solution too.

They could have gone with: “We have the best customer service software solutions. Prove us wrong!

So this is about the danger of not learning and LinkedIn is in the stage where they aren’t learning and optionally endangering the data (and profiles) of their customers. You see, in the end they might have a policy in place, yet data can end up going somewhere else and as such, in that shown danger a dozen times over, LinkedIn should never allowed for this step to happen in the first place, it does not matter who wanted to capture the data, or what for, it should not have been allowed for.

In this age where data details go somewhere else by the size of millions of users per transgression, not allowing this to happen would have been a first need and that was not done.

Bad LinkedIn, bad doggie!

 

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