Tag Archives: Sephora

December 24, 2023 · 17:47

Through views reenforced

That is the setting and before we go into the news that the CBC is giving us, we need to take a look at a few past settings. I mentioned it going back to way before June 25th 2021 when I wrote ‘Non Comprehension’ (at https://lawlordtobe.com/2021/06/25/non-comprehension/) then there was ‘Inspiration and realisation’ on August 7th 2022 (at https://lawlordtobe.com/2022/08/07/inspiration-and-realisation/) and several more mentions. I even made mention that the UK firms who got the portfolio for Neom city were making mistakes. You see, social media is a bottomless hole, it is like shouting against a wall that is white wondering why the wall doesn’t answer whether it is a vestal virgin, or merely a decently clean wall. It is as I personally see it a decently meaningless metric. Marketing firms like OmniChannel and TRO had figured out years ago that the true metric was engagement. Engagement is pretty much everything. You can rely on the millions of messages you send out through social media, but does it help? Does it basically do anything more than gobble up your budget? Those 2 million placements are close to useless. It is the 5,000 – 25,000 – 125,000 engaging responses that really matters. It mattered to them to respond and it is not “there are 10 non responses to every response”, that too is too hollow for consideration. It is the responses towards engagements that matter, it is the bread and butter of any influencer.

So now we see (at https://www.cbc.ca/news/canada/toronto/malls-death-experiences-luxury-retail-1.7065690) ‘Some Toronto malls are booming, but not necessarily because of the shopping’, as such we see that the CBC (and the mall) are figuring out why their malls are now busty with ‘life’ with the added “Instagram-worthy experiences and unexpected places are part of malls’ future success, experts say”. So who are these experts? I have been making clear statements for well over two years. Where were they then? I even created IP to nudge engagement forward, where were they? So when we are given ““In the mall business, you always have to be fresh. You always have to think about what your customers are after and remain relevant for the customer,” said Robert Horst, vice-president of retail at Oxford Properties, which operates Yorkdale.” Where was Robert Horst when I stated this well over two yeas ago? Did he adjust to augmented reality? No, he did not. In the meantime Amazon could come in and make a killing. Consider that America has 116,000 malls, Canada has allegedly 2818 malls, where is their adjustment towards engagement? Oh and that is before you consider that the EU, UAE, Asia adds a lot more to the total number of malls. So where is the nudge towards engagement there? Google and Amazon had 3-5 years to wake up with new technologies at their fingertips. They did nothing and the malls did nothing either. So when we are given “Malls such as Yorkdale and The Well, which recently opened in downtown Toronto, are offering fresh takes on retail and expanding the mall experience beyond simply shopping. Yorkdale estimates it has 18 million visitors a year” did anyone consider just how much they are missing?

Inspectors General from the 1st Theater Sustainment Command-Operational Command Post inspect a fuel “bladder” at a fuel farm in central Iraq, recently. U.S. Army Central uses forward logistical elements to maintain fuel farms under contract with U.S. Army logistical specialists called contract representatives to ensure the operation is being conducted to the Army standard. (U.S. Army photo by Sgt. Brandon Hubbard, USARCENT Public Affairs)

It is like pushing an Army fuel bag up a hill, you know it goes nowhere without serious added manpower, and now consider what is required to get new tech and the new IP to get adjusted to a totally new kind of audience. This requires a new kind of nudging. And it is important to use the word nudge and not push. Engagement is not achieved by ‘Do this’, but by ‘Did you try or consider this?’ That is how new waves of engagements are created. I had a similar setting of creating more and more awareness for Neom city (as well as the Line and Mukaab) it is achieved through engagement. As such I wonder who else is asleep at the wheel.

So it is nice that we see the CBC article and I have nothing against the article, but as my blog shows I was ahead of these people by years and my blogs point that out. Not merely my blog, players like TRO Marketing services and Omnichannel marketing were ahead by close to a decade, but the other voices. Feel free to listen to them whilst they shout at walls. The response is negligible and that is what needs to be seen. We can believe that malls are dying, or we can set a new stage where their lease on life is renewed. It might not help getting an immediate influx on revenue, but these influencers will start something that gives a new second tier revenue and that matters, because in a stage where economies are dwindling, the second tier is all you need to survive a little longer. Will it save every mall? Nope, it will not, but it will save the early adopters and those willing to invest and that is also the path that Amazon (and optionally Google too) needed to realise. Who many companies are in more then 20 malls? We see Zara, Sephora, Gap, Apple and several others (OK, Victoria Secrets too) in these places. So what did their ‘marketing representatives’ do to boost their visibility and boost engagement? I am willing to hazard a guess that it is very little and I left enough clues lying around for well over 2 years that it needed to be done. There is only one Harrods, there is only one Dubai Mall. The rest? They better work harder to carry the favour of engagement. It was the only way and now we see that I am proven correct yet again. What a lovely way to get to the end of the year.

So enjoy your day before Christmas and enjoy the last week of this year.

Is it me? It could be.

Today I saw (at https://www.bbc.co.uk/news/business-64171008) the article ‘Amazon to axe 18,000 jobs as it cuts costs’. OK, they published it 2 days ago and I do not watch every site every moment of the day (I have an actual life). So consider that I wrote ‘Girdle your loins’ (at https://lawlordtobe.com/2022/11/30/girdle-your-loins/) which was roughly 3 months after it was offered to three parties. It represents $6 billion in the first phase and up to $20-$40 billion in the second phase. Can anyone tell me why two days ago we get to see “Amazon plans to cut more than 18,000 jobs, the largest number in the firm’s history, as it battles to save costs”, here I was thinking that my idea could have saved these jobs and now that Tencent is 9-15 months away the options for Amazon are diminishing. Then there was ‘Overlooking the obvious’ (at https://lawlordtobe.com/2022/06/22/overlooking-the-obvious/) which actually also refers to an earlier article. There I set a stage with optional close to a billion in revenue with optional new corridors for AWS to grow, and with a new stage where we see a new need fro hardware and advertisement in new directions, Google isn’t even there yet. That billion was based on almost 200,000 malls globally, 116,000 of them in the US and that is before you realise how many stores players like Zara, Gap, Sephora, Apple, Victoria Secrets, Country life and that list goes on and on. So is it me or are these players too lazy, too cowardly and not in the right stage of play? And that is not even considering the hardware people might want, the options that are related to it and even several IP options that are not on anyones dance card at present. What are they doing? They are axing 18,000 jobs and they leave billions on the floor? What kind of technology firm is that?

Now, you might think that I am delusional and I would think that too, but I refer to things I wrote in the past, something that could grow into a $20 to $40 billion A YEAR market. So tell me, how delusional am I? So I could be crazy, but I see clearly where this is going and even as there is some small risk (there always is), the fact that Amazon left it on the street gives me pause to think that they have a lot more problems and optionally different ones. Optionally it is in a direction I never considered. That is not their fault, it is not my fault, but they left billions on the street (as I personally see it) and there is even more IP (a little more risk), but as Meta becomes a reality it represents an optional $2.3 billion (my initial max assessment of the IP) as well. So as I take notice of “Boss Andy Jassy cited the “uncertain economy” for the cuts, saying it had “hired rapidly over several years.”” And there was me thinking he was on the ball. So even as I am not debating that decision, the idea of leaving that much on the floor, enough to give most of them an alternative and an alternative setting towards the future on a global scale implies that someone is not drinking the proper gatorade and they are going for the dodgy stuff, but that is my view on the matter and I could be wrong. I admit that part. When certain Big Tech (not Microsoft), the Kingdom of Saudi Arabia and Kingdom Holdings give no response it is time to consider that I am the one who is wrong, but I feel that I am not, my mind is still mauling the designs over and over and seeing more and more improvements, even with Real estate sides, with 5G wearables that are not on any list at present. I believe that either I am a bigger dreamer than Jules Verne, or I am onto something. OK, lets be clear Jules Verne came up with the idea of a rocket to the moon long before WW2, as well as a submarine when it was still not possible to have one for such trips. The USS Nautilus, the first nuclear submarine was launched in 1954, half a century AFTER Jules Verne passed away. So I might be a bit arrogant, but I see solutions that could impact the Line (KSA), malls and new forms of advertisement and none of those are part of the up to $40 billion (my maximum expectation), but that too is under debate. Yet that number is based on part of a 1.8 billion Muslim population and Tencent is a mere 15 months away at the most to do what I foresaw was going to happen one way or another.

So, is it me? It could be. Yet I personally feel that this is not the case. As I see it some people have no idea what is possible and they are merely faking it for now. So what will they do when Tencent comes in and takes it all? Give you a lame excuse that they do not understand the technology? I will let you decide, but consider what we clearly see and what I published over the last two years. Yet, feel free to consider that it is alas, but these 18,000 people will have to go. There is no shortage for workers, is there?

Was that all? No, there is more!

It started with watching another Eaton Centre Mall video (Toronto). This one was 6 days old (a Saturday event) and as I was watching I came up with one more piece of IP and the other piece matured. More importantly, it opens a much larger setting for shops. If Amazon pushes in, it will be the first time that Google has a realistic chance of losing market share, if Google steps in it could do a bit more than set its market share in stone, it could fan out beyond Malls and shopping centres. There is a much larger option to push the envelope in several ways. This is fuelled by what might be a realistic new option for Neom and the Line in Saudi Arabia. I have been keeping these two in the back of my mind, but that is as far as I got, I reckon that there are more marketing ways of supporting that place and a few (non-connected) ideas came to mind. With non-connected I usually mean that a lot more pondering is needed to see how far an idea goes and how easy it could be surpassed by others. That always remains an option. My ideas are good, but I am surrounded by equally gifted people (especially at Google), and as such the

IP needs to be trimmed, expanded on or redrawn. To make it faster, to make it better and to make it innovative. It was when the filmer passed Kernels that my mind made a UNIX joke and at that point I also realised a few other things. Not on what was there, but on what wasn’t there. It went beyond the 5G IP I have, it was the setting that the Eaton mall (according to the map) did not have a concierge desk (information desk). There is nothing wrong with that, but consider that what my 5G IP does could also be implemented in other ways (with less capability), but it is capability that we have now, so why is it not there? The map is actually rather good and very interactive, But what happens when we see (below)

And the location, app or solution allows the visitor to download the brochure of any of the shops there. More important, why was this not a basic solution for years? They’ve had 8 years and they are not alone in this failing, there is whole range of malls who do not have that, Google could have stepped in years ago (in case of Eaton Mall 8 years ago). So why were they asleep at the wheel in this? They have Lightbox ads, but never saw this? Lightbox ads are interesting as I found a new use for those. But the setting is there and as I was considering a new piece of IP and a new setting to use it, I also saw an old stage that could be implemented now and the mall seemingly never saw it, thought it was too hard or whatever reason they have. And it is not merely them, Apple, Gap, Sephora, Victoria’s Secret, Rexxall and that list goes on for a while. All options missed out on or rejected for unknown reasons. And malls do not get to have that luxury, not anymore. The stage of rent, the stage of people who seek engagement and interactions, they are missing out and as such will consider other places and a place like Eaton Centre is not in the luxury place that it can allow for that. As I see it, Harrods is the only place that has that luxury, the other 116,500 malls are under the hammer. They trimmed what they could over the last two years and they have nothing left to trim, so they need engagement with their audience, not tomorrow, today!

It sounds a little dramatic and perhaps that is the case, but if you check on the resources and funds available the malls are in dire need of more people and more sales. You see, the larger players have a global budget and they too need more revenue, but the smaller ones, they are at their last breath, as such they need something now and I listed the setting of what they could do NOW to make a difference and I put it here because it does not hinder my IP, it is based on what exists and merely needs an adjustment, so I am handing it over to Google, so they can wake the bloody hell up and start doing stuff for their users and customers. Yes they do a lot, but when I see a Google Nest advertisement 5 times a day, I wonder if they are doing the proper things in the right directions, with the lack of what I see I have a lot of doubts in that regard, but that might merely be me and if I am right and Google does not act, Amazon could potentially act and create a new market share and expand on that. Time will tell.

Overlooking the obvious

Yes, that is the setting, it is in part a question and in part a statement. You see, I returned to the place of the crime (my writing) and in ‘Presentation and awareness creation’ (June 6th, https://lawlordtobe.com/2022/06/06/presentation-and-awareness-creation/) and ‘The mind, it continues regardless’ (same day, https://lawlordtobe.com/2022/06/06/the-mind-it-continues-regardless/). First of all, lets be clear this solution would fit dozens of malls. I merely used this one as there were plenty of walk through video’s, in addition it is spacious and it is in a large city (Toronto, population 2,934,544) as such it is not the largest city but in size rather respectable and as I was testing my idea for the 5G implementation I created, I also saw anther few options, when combined would merely enhance what some malls could experience. My mind also looked to implement safety features and images in augmented reality, which would actually enhance safety in these places. The 5G is a bonus, but one that could proper my (expected $8.4B) solution into an 11 figure one and who would I be to pass up on that option? 10% of that is serious cash, an amount my wallet is not showing at present. Google not Amazon has the lead here, but it also made me realise that they could do a lot more in places like this, I merely wonder why they did not go there. I made searches all over google, but I cannot find them, as such I wonder why not?

So the premise becomes:

Why are they overlooking the obvious?
This is a hard question, it is not always visible in the eyes of any beholder that is not an insider of a place like Google. Yet consider that Zara has 6829 stores (globally) and it is a $30B operation, which means that one solution would fit dozens, if not hundreds of stores. Sephora operates 1,900 stores globally (29 nations). As such it is also a many implementation setting. Gap has 3,000 stores Victoria Secrets has well over 1,000 stores and the list goes on. And now the one little element. How many malls have all these stores? Are you starting to catch on that a place like Google has been overlooking the obvious? The premise, the question and the statement all in one place and I am at a loss why they missed it, others missed it too (Amazon being one) a setting that allows and screams innovation and they both missed it and I am merely adding to the IP and testing the application of 5G IP I had before and Eaton Mall (Toronto) was a place to test it first, but it is in no mean the only place. Other places in Canada, the US, UK, France (Paris) and more places that could be benefitting the setting I designed and when you think I am bluffing, or as some stated ‘You are full of it’ consider the mall you know best, the mall you usually visit and I can test this globally, som players are not on the innovative page and in this day and age that is funny as hell. We see statements like ‘MoneyGram speeds digital transformation initiative with assist from Rafay Systems & Amazon EKS’, we see ‘Amazon payment services delves into fintech innovation and the future of payments at Seamless Middle East 2022’, ‘Dematic to ‘accelerate supply chain innovation’ with Google Cloud’ and ‘Sabre and Google developing framework to transform future of travel: Sriram Gopalswamy’ all mentioning innovation, mention of fintech but none of them truly about enhancing your pleasure as a shopping consumer, or the importance of retail innovation reaching you. All forgotten paths that should have been on the forefront of their minds. They forgot the number one part here. The consumer, the user, they forgot about you.

Do not believe me, check for yourself and you will see that I am right, check for yourself! As such I see a new niche opening. I am not sure that it is good to have too many niches (Microsoft tends to buy them and screw them up for all concerned) but that might be my overly negative view on the matter. What does matter is that I created a little over a year ago pieces of IP that a tech player like Google still does not have, still does not cater to and in the process leaves the people out in the cold (or in the cold in a mall hallway near you).

A setting now clearly shown. The statement and the question and Google seemingly cannot answer it (neither can Amazon). Why are these players overlooking the obvious? The US has 116,000 malls, and neither looked at the obvious? I let you ponder that part and when you add the Canadian and European numbers that number becomes frighteningly large.

Have a great day.

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Filed under Finance, IT, Media, Science

Tagged as 5G, Amazon, Canada, Eaton Mall, Eu, France, Gap, google, IP, Microsoft, Paris, Seamless Middle East 2022, Sephora, Toronto, UK, USA, Victoria Secrets, Zara

June 6, 2022 · 23:03

The mind, it continues regardless

That is my setting for today, or it was my setting for today. It started yesterday when I wrote ‘Presentation and awareness creation’ and in the mean time, my mind has come up with 7 pieces of IP. This IP is different, it is based on stuff that exists. So at best I could get some innovation Patents out of them. Both Google and Amazon have some of the goods, some of the other IP is set to a setting neither have, but it links to stuff they do have. Beyond that I created a stage that is not new, but has never been set to this stage, so I got 7 pieces of IP, pieces that a player like Google should have, and for the best of me I cannot imagine why they do not have it.

You see, it started with the Eaton Centre Mall in Toronto. Yet Canada has more than 3700 malls. The US has over 110,000 malls, yet the top three states are California, Texas and Florida and together they have a little over 39,000 malls. And the news we see is not good, so soon there will be a free fight on which mall survives. Europe has over 9000 malls. So we have a setting where Google or Amazon could have had the stage of Augmented reality in over 50,000 malls and you merely need to get 5%-10% over the bough and the rest will follow, more important, too many malls are alike. So players like Gap, Apple, Zara, Lindt and several others are nearly everywhere, so there one solution would fit all those shops, unless the shop wants to distinct itself. I even came up with an idea for Victoria’s Secret (as any guy would), all out there and no one is seeing the essential need to create a stage of engagement with its audience. Especially in the US where some claim that over the next 2-3 years 50% of all malls will perish, the essential need to create interactions with your audience becomes very important and that is where I was lat night tossing, turning, reshaping, reshaping and reshaping what was. After that I deployed, redeployed and redeployed and with every iteration the systems was upgraded, updated and improved. I cannot (and will not) claim that I fixed everything, but I got a lot done and now the mind is looking to change the stage of the people, beyond the mobile phone. I even saw another venue and whilst writing this IP number 8 was created and this is IP none have.

So why are these two players not out there creating new markets? I set the stage of several new markets in the last three months alone. So will they all work? I cannot say and at least one IP has risks, but how much risk are you willing to take when the reward is close to $3,000,000,000? Does it warrant an investment of $50M-$75M? Then there is the stage I pose here, how long until these parties stop iterating and start true retail innovation through presented awareness? We are now in a stage where we can make the views from Blade Runner a reality, yet no one is going there. Why not? Is it the money? Yes, consider H&M, Gap, Zara, Fashion Nova and Sephora, all competitors. Do you think that when H&M starts their Augmented Reality displays that Zara, Fashion Nova and Sephora stay at home printing leaflets? One entices the other and there are over 50,000 malls. A stage where a few hundred retail brands can decide the new wave of audience engagement through Augmented Reality. It was not rocket science and I am not the first player to see this. Players like Omnicom have a decade of preaching the essential power of engagement. And now that the markets dry up, these players better take the dollars for donuts track, before the bobkis settlement comes in.

A simple view gave me the idea of 8 IP, so what is keeping Google or Amazon from waking up? I wonder what excuse they will bring to any table.

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Tagged as Amazon, Apple, Augmented Reality, California, Canada, Eaton Centre Mall, Europe, Fashion Nova, Florida, Gap, google, H&M, IP, Lindt, Omnicom, Sephora, Texas, Toronto, US, Victoria’s Secret, Zara