Tag Archives: Riyadh

The telling signs

That is at times the question. What one sees is not seen by all, there is no blame or shame in this. We can’t be looking in all directions, the simplest of reasons is that life is in front of you and we tend to look at life (for most of the time). As such I saw two articles pass by, well one actually (it makes sense soon enough).

The first one was the New Arab (at https://www.newarab.com/news/saudi-arabia-starts-work-huge-gold-kaaba-style-structure) handing us ‘Saudi Arabia starts work on massive gold ‘Kaaba’ style structure despite criticism’, my first setting was the word criticism. The word comes through 5 times including the title and three times it gives us “amid criticism that it resembles the Kaaba holy site in Mecca”, which is incorrect. 

The Kaaba (as the pictures show me) is not an actual cube, I could be wrong as I have never been to Mecca for I am not a Muslim. The second setting is that the dimensions are off by a mile. This building will be 400 by 400 by 400 meters. I will hazard a guess that this structure could be seen from space, one of the few. The other part is that this would be a monumental achievement. As for the critique from social media, I let that be. I didn’t look into it and I reckon it will serve no purpose. The important setting for me (and initial worry) is seen with “The development will have retail, hospitality, leisure and office space facilities and is believed to be big enough to hold 20 Empire State Buildings in it when complete, Saudi’s Public Investment Fund (PIF) said.” You see, filling up 20 empire state building takes time and resources. That is beside the infrastructure needed. As my abacus dictates to me, that building alone would need to be fuelled and that takes at least a small nuclear reactor to do so. As I saw it there is an option if the outer walls have a second inner layer comprised of solar panels you will alleviate a lot of power requirements and even fuel more power to the city. I reckon someone looked at this at present, but it is the initial worry I see. That and getting water pumped to +400 meters. There are a few things, but the designers would have worked out these elements long before now. My mind is merely struggling with a building comprised of 64 million cubic metres. What is a fact is the massive achievements that Saudi engineers will make. A true world marvel. The previous achievement from that region was a near 5000 years ago (yes, they were the pyramids). That and the Neom structures will show the world that Saudi Arabia has made its match to anything else that was built on this planet.

I see a few other issues, but I will hold them. Not to sound stupid, but it might sound me anti-achievement and I refuse to be one of those negative people. 

I wonder how spacious it will be on the inside. You see we think in (mostly) western dimensions and from the last 10 years we have seen buildings with a different approach. As such are all floors 18 feet high? There is a lot not known and I to some extent fear knowing to much in advance, but I am still curious. The other thing I wonder about is the impact it will have. Not impact as a social need, but the houses around the Mukaab. Depending on the position of their house, the Mukaab could now shield it from the blazing sun for at least part of the day. I wonder what will happen to these places. For now, we will watch (in awe) and see over the next 5 years how that building comes together.  The other article comes later today.

Have a fun day

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Is it merely political?

That was the thought I had. It came from Politico, as such I would believe that it was political. Yet the larger premise is on the setting of circumstance. This sounds weirdly spooky, but it is the best I can offer. The story (at https://www.politico.eu/article/vladimir-putin-war-economy-pain-saudi-arabia-sink-global-oil-prices-energy-russia-opec/) starts with ‘Putin’s war economy faces pain if Saudis sink global oil prices’ which is a partial truth, but it goes further then that. We are given “A Saudi move to grab market share will squeeze the Kremlin’s finances, experts argue” which is only a partial truth. The entire part is followed by “Riyadh is increasingly frustrated with other petrostates’ failure to coordinate on cutting supply to raise oil prices to about $100 per barrel — up from the current $70. Oil traders say Saudi Arabia is now set to respond by flexing its muscles and turning the tables on smaller producers, exporting more oil itself to grab market share and profits, even as prices fall.” We are also given “The Financial Times reported last week that Saudi Arabia could abandon its long-held ambitions to limit the crude supply to push prices to around $100 a barrel. Oil market experts have little doubt that Saudi Arabia has the enormous production and export capacity to change tactics and gun for market domination through volume instead.” In this view I need to align a few positions. What is missing is that America (the United Kingdom also) are depending in keeping oil cheap. So that is missing. Hanging it on the Russian needs is a bit dorky. Yes, they both matter, but the US an EU need for cheap oil missing as a pre-made need, is just dorky (I can’t find a better word for this). You see when there is a lack of a commodity prices go up and now this fails? The world requires (at present) that 2.4 million barrels per day pumped more than now and that is not done. I actually speculated this a year ago when I stated that we can pump 4 barrels at $3, or 3 barrels at $4. The amount gained is still the same but at 25% less oil. It is a simple equation (and an incorrect version) but the the premise remains. I went through to the next stage that Saudi Arabia could pump 2 barrels as the price goes up to $6, still the same revenue but now at half the oil delivered. This is how commerce works on commodities. I still doubt the statement that the $100 per barrel cannot be reached, I merely believe that certain stakeholders want the premise to keep their pockets lined. How? I cannot tell, I am not an oil person, I merely use it through various means. So what gives? 

When we get to ““The global economy is fairly sluggish and oil demand is not as high as the Saudis would want,” said Ajay Parmar, director of oil markets analytics at commodities intelligence firm ICIS.” I have issues here. You see, this means that the Russia delivers all oil. There is not a lack of demand, some people are playing a high end game to keep their pockets lined. If I had it my way (pretend that I am the new CEO of Aramco, a very fake one) I would stop 5.5 million barrels a day from reaching the US, EU and UK, in the combination 3,2 and .5 it would take less than 90 days for it all to implode. As Tesla is more and more lacking is quality, the other nations will need 2-3 years to overcome their downfall and in that time China is the new superpower with America stumbling over the edge of the abyss. That is clear in my (optionally wrong) point of view. The setting that Politico gives is too partial and slightly too flawed. 

Yes Russia has a problem and they are welcome to the problems they get to harvest now. A second problem is “Russia’s fossil fuel profits have also risen by 41 percent in the first half of this year alone, according to Moscow’s finance ministry, despite Western sanctions imposed over the war in Ukraine.” I don’t doubt these numbers, but who paid for that oil? I doubt is was merely China, North Korea and India. Although these countries were involved. I saw last year that India was buying some of the oil, China is a definite and I guess that North Korea had to pay for their weapons and it seems like a logical choice for them to accept oil as payment. So who more? 

Politico should have stated “Russia’s fossil fuel profits have also risen by 41 percent (from 1M barrels to 1.41M barrels)” but they didn’t if Russia only sold 50,000 barrels it will not be an issue, but that is not the case, is it?

Now if you doubt my reasoning. That is fine. But we have seen plenty of issues where prices go up the moment that commodities has a higher demand. Yet the article does not give us that does it? And who is Ajay Parmar? This article leaves me with plenty of questions and no answers. So in all this, Is Russia in actual trouble? To some degree, but I see this as an alternative way for Saudi Arabia to give in to the west requiring cheap oil. I personally believe that Politico missed their mark and as such loses credibility as such. The one part that I do see is “A loophole allows middlemen in countries like Turkey, China and India to refine Russian oil in petrol and diesel before selling it elsewhere — exempt from sanctions. According to a report first seen by POLITICO, Western countries spent $2 billion on this rebranded fuel in the first half of 2024” As such that should be the story and the story is that more and more nations are fuelling Russian revenue through refining Russian oil and filling their pockets. As such there is a momentum being built, one that is not addressed and one that is trivialised as such I expect that plenty of newspapers will fuel their revenue by posting this story. The 41% is now shown to be big business, especially when we see Turkey and India and how they are short on cash pretty much all of the time.

So we are seeing a larger stage. In the first on where is Russian oil going to and in the second what countries are fuelling their demands for cheap oil? A nice spreadsheet would have been nice, but that was a part that Politico oversaw (I guess).

Still as we see one part, we also see the part that some want us to see, appointed awareness. A combination of social awareness and the influence of appointing. A formal arrangement to create a designed social awareness. The ability to understand a situation as the offical parties would like others to see them. But as I see it, this will be at the expense of the Kingdom of Saudi Arabia. Is that fair all whilst Russia is handed loophole after loophole, as long as the west gets its oil cheap. How is this not exploitation? 

Consider what is being done and at what expense? The question is simple enough. 

Enjoy the Sunday you have left to you.

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Xenophobia

Xenophobia is a real thing, it is not the version we see in Star Trek. Xenophobia quite literally translates to ‘foreign fear’. The fear of foreign issues. The media exploits it for any flames it can create, as fear invites flames, flames create ‘clicks’ and clicks translate to advertisement money. It is the simplest way for media to use people to generate revenue for them. Yet I saw the other f this exploited fear in another way last night. I was about to write an article to something related to this, as such that story gets pushed back and now I focus on this as it is related to the bigger picture. 

The first trigger were the Crusade memes we have seen this year (there were a few). Now I like the age of Crusades to some degree, but we were deceived to a much larger degree. The crusades were mostly the nobles pillaging the Arabian lands and it was done with the blessing of Pope Urban II. The treaty of Claremont (1094) gave rise to this and many people (often in states of near starving) rallied to the sound of the the call to free the land of Christ, which was largely ludicrous as that was Jerusalem and that was debatable Jewish/Saracen (Muslim). So here came the crusades and that was a massive slaughter around Accra, Jerusalem and a few other places. Yes, there are a few inaccuracies here, but the sentiment is decently sound. An interesting telling is seen in the movie Kingdom of Heaven by Ridley Scott. The western world had a decent technological advantage, but they could not stop the Arabian nations to unite in their anger to the west. Between 1092 and 1291 approximately 1.7 million people died. These people died by warfare, disease, starvation, and murder by banditry. In the current Russian losses against the Ukrainian defenders there were merely 647,800 losses, so the losses were then 300% larger. So what do you think will happen now that the Arabian lands have an economic advantage and the west no longer have a technological advantage? Did the Karen’s of this world consider that small setting in ‘their’ crusades?

And when you consider that stage, we get to the article that ‘set’ me off. It was the Daily Mail (at https://www.dailymail.co.uk/sport/boxing/article-13889805/Anthony-Joshua-Daniel-Dubois-selling-national-soul-Saudi-PR-silence-criticism-SIMON-JORDAN.html) where we see ‘SIMON JORDAN: We must stop selling our sporting soul to the Saudis, I don’t like the sense that everything in this country is there solely to be bought’ It is a weird sense. You see, the owners of whatever is there to be sold, because they want money and the Saudi’s (and other nations) have it. The byline “I found it a tad perplexing to sit in our own Wembley stadium on Saturday night and listen to the national anthem of Saudi Arabia” which is nice, because on September 23 1932 the country Saudi Arabia was established. The Saudi’s are proud of this and they should be allowed to be proud. So I went over to YouTube and I found the Saudi National anthem. It was beautiful. Now, I was lucky because I cannot speak Arabic to any degree. I cannot even order a Shawarma if my life depended on it (as I die of starvation), as such YouTube was the answer as the movie had the song and the texts both in Arabic and English. 

That is the larger stage, the media is losing more and more reliability as they more and more depend on ‘clicks’ from flames. We do not know what to believe and the article does not help. For one, an no point do we see who the owner of Wembley Stadium is, as far as I know it is still owned by the Football Association. The article does not bear that out, not even once. Weird isn’t it. Oh and before you start a crusade, remember that wars are won by those who are better informed and as such you would get a massive beating from whomever represents the new Saracens. Something to think about.

Have a lovely day.

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The attention an idea gets

That was a little bit of a spark that the Middle East Monitor gave me last week. I wasn’t sure if and how to pick this up. The article (at https://www.middleeastmonitor.com/20240905-what-could-saudi-arabias-first-aaa-game-be-like-following-chinas-success/) starts with ‘What could Saudi Arabia’s first AAA game be like, following China’s success?’ The subtext that stopped me was “Within just three days, “Black Myth: Wukong” shattered records, selling over 10 million copies and reaching 18 million within two weeks, with lifetime sales projected to reach up to 30 million. The game also achieved a peak concurrent player count of 2.2 million worldwide and has overtaken “Cyberpunk 2077” as the most-played single-player game on the online distribution platform Steam.” It shows one part that I have been saying for a long time. You see, the people have basically had enough of a repetitive Ubisoft and their umpteenth version of Assassins Creed, FarCry, Watchdogs and so on. 

As such there are hundreds of thousands of gamers who will eagerly pick up an original feeling game and Black Myth: Wukong addressed that feeling. It is yet another side to what I claimed over the last two years when I put original IP on my blog for the eager developer. It was theirs to use. People want original games, a feeling of novel and new and I gave the (eager developing) audience a new system and the storyline to a new approach in gaming. Actually I did a little more than that and again I am seemingly proven correct (yet again). And when some developer takes the ideas I stated here and takes an interest in being original They could go to town on branders like Ubisoft and Bethesda. You see, Microsoft is playing it very careful now. If they push Bethesda too much they lose that brand as well. They first thought they had the bong of happiness with Redfall. At present the game is reviewed as “it faced poor to middling reviews and lost thousands of players in just three days. Currently, it’s one of Steam’s most poorly-rated games due to extremely buggy performance, incredibly stupid AI, lack of matchmaking (in a co-op game!), and a whole other host of issues” and this view was given whilst the game is out now for over a year. Microsoft knows that they banked too much on their arrogance and now they have only have Bethesda left (at present) with some credibility. And Bethesda earned this credibility. Skyrim released on 11.11.11 still holds up as one of the most engaging RPG games in the field. They lost a lot of credibility with Starfield (a 60% game) only for Microsoft systems and even as the people got news that things were coming, the game has been out for a year. We now get ‘While Some Players Are Still Finding Starfield’s Gameplay Frustrating, Others Are Taking Issue With What Fans Are Creating For The Game – And How Bethesda’s Handling It’ (source: ScreenRant) as such Bethesda has basically one arrow left at present. The elder Scrolls and Microsoft knows that this needs to be a hole in one. As we see “The Elder Scrolls 6 is expected to be released sometime during or after 2026”, this might speculatively become their own Swan Song. Not bad for a $7,500,000,000 investment (nyuk, nyuk, nyuk). Activision Blizzard is (as I see it) another decent failure. We get that the annual revenue in 2021 was $12.10B, all whilst Statista reported “In the second quarter of 2023, Activision Blizzard’s net income amounted to 587 million U.S. dollars” (one source gave me US$1.51 billion (2022) of net revenue), you might think this is good, but Microsoft acquired this baby for $69,000,000,000. As such the annual interest of a loan that big is more than the net revenue of that firm (I predicted this well over a year ago as much). This all has impact. At present Microsoft has an immense losing streak in gaming (I truly hope that I am contributing to that). As such I handed original IP to game developers making the hardship worse for Microsoft and now they merely have the one final arrow of Bethesda left, which is expected somewhere in 2026. As such these factors all have impact. You see Black Myth: Wukong is one part (I had absolutely nothing to do with that) for the Kingdom of Saudi Arabia, referred to in the article has options. There is Scheherazade’s 1001 nights. I put a few issues out in the open. The idea of an RPG all based on the Arabian life and challenges. There was an option I considered to use an RPG game to promote Islam (for all people) with teachings in the game. There could be an option to take another look at Peter Molyneux’s Magic Carpet now that the systems are a lot stronger than the first Playstation, as such you can increase more than graphics. The game play could be taken to a new stage and the intensity of the game could be set to 11 (as the saying goes). Those are merely a few mentions that the Kingdom of Saudi Arabia could entertain and I made reference to at least two more games in a relaunch/remaster and refitted vibe. All settings I made mention of over the last two years alone. 

But it is not all sunshine for the Kingdom of Saudi Arabia. You see it has an uphill battle as the Middle East Monitor states with “As a non-Western, non-Japanese contribution, the game faced extensive media scrutiny ahead of its launch, including “controversies” over alleged sexism within the development studio, government censorship on politics and feminist propaganda, and some technical issues upon release”, there are a few items. I will state that the accusation of “alleged sexism within the development studio” is pretty much bogus. All the development studios are dealing with these ‘kids on the block’ issues as the saying goes. And government censorship? I need to see this to make it count, but I state this as the Middle East Monitor did. 

I think that the biggest challenge for Saudi Arabia is to bring something unique. They have the area and the landmarks, but the other players (Japan, USA, Canada) have had the singular field of gaming, as such it is important to bring something unique. I believe that this is possible as Black Myth: Wukong made it happen. Still, it will be a challenging field. Making something look Arabian has been done and Ubisoft with AC: Mirage pulled it off. So it is just as important to have a unique Arabian voice, look and gameplay. Still, there is something to be said for a new Magic Carpet (from Bullfrog) now that the hardware is 3,500 times more powerful there is a lot of achievement open to the audience. There is an additional field with Arabian lore (which I explore in my created script ‘How to assassinate a politician’) and there is more to do. You see I still believe that RPG is the most true game environment. I have nothing against other modes. But the RPG field can be utilised or used to create another type of game, optionally based on this new RPG. 

As I see it (and as Black Myth: Wukong proves) it is more about being original. There will always be some gamers that yearns for a certain game style, but the masses want originality. You see, a lack of choice only works for some time. In this an Arabian game could be good, but it is important that all the right characters are dotted and crossed (as in the I and T). That is a first essential need for any game to make it to the release stage. Then there is the music, here Saudi Arabia has an advantage. There is a lot unknown to us and as such there should be plenty of options. Then there is the additional idea. For example Saudi Arabian developers could use existing locations to create another setting. Whether this is a addition to a new Division game, or a Die Hard touch towards a shooting game. And another idea is to use Tahlia Street (aka Prince Mohammed bin Abdulaziz Street) as the backdrop of a variation of ‘Where in the world is Carmen Sandiego’ But now a realtime challenge to find the person that is trying to evade capture. Your only aid is his/her digital trace that you have access to. That could actually be a multiplayer approach where the mouse (aka criminal) and the cats (aka authorities) and the cheese dealers (contenders for the mouse empire) have to capture this so called mouse. With the stage that capture the wrong person makes you a target for arrest and there is the ring race. The mouse is rated on time it took them to evade capture and the others on the this it took them. And with that location completely mapped out it becomes a nice rat race (for the mice involved). I don’t think this has ever been done before to this degree and there is the rub. I just took this thought to a new level as I was writing this. So why can’t some of the existing developers come up with this? Think about that and as you try to figure this out consider that this is an optional new world with over 150 million possible new gamers. You can become a copy of what is, or come with something new, some version of an old game but now in a way never done before. And I have done that before, I considered a new version of Murder on the Zinderneuf and I made it into a 3D version of the game with interactions as well as imbuing it with elements of Iron Helix (1993). So there is a world of new IP out there. Now consider how much new IP Microsoft got for their $70,500,000,000 and what you could use (from what I have written here) without spending a penny. And the Kingdom of Saudi Arabia has a lot more to offer, Lore, Myths and a few more challenges. All that could create the new generation of games and gaming. The crowds are hungry for original gaming IP and the current player have very little to offer. Feng Ji might have come here first as the new player, but that does not stop Saudi Arabia from heralding their own chapter of gaming to the world of gamers.

Have a great Thursday, The weekend is now one day away (plus an additional 8 hours of work).

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Credit where credit is due

I was in a setting where I had to look at YouTube videos of the Hogwarts theme parks in Orlando and Tokyo. I saw a lot more than that. I also saw some Disney World places (for different reasons) and it struck me that there is a lot that is the same. I do not men Hogwarts, I meant that the Universal sites all work on the same premise. Now, this is to be expected, however the Disney places and the Universal places are a lot alike, more alike than unalike. 

This is not any kind of critique, it just is the way it is. Then we get the Abu Dhabi Warner Brothers world. Now they are all excellent in their own way and if you are a Harry Potter fan as I am, an uneasy feeling comes over me. Don’t get me wrong, these places, there is nothing wrong with them. As I said, they are too much alike. It seems that we are all pushed in the same box (painted in some colour). 

It then struck me that I might be too spoiled. I grew up in the Netherlands. As I can see it, there is nothing like The Efteling, besides the Efteling. Yes, it too has rides others have, but the setting of the Efteling, with a lot of Anton Pieck favoured styles is basically unique. In this places like UAE (Abu Dhabi) or Saudi Arabia (Riyadh or Dammam) might be in need of an Efteling styled theme park and it does not need to be a copy. The Efteling has a fairy tale forest and in Europe they strike a chord with these fairy tales. But a desert place where we can see the fairy tales like they exist in the Arabic nations would have a national and international appeal. There are “Aladdin and the Wonderful Lamp”, “Ali Baba and the Forty Thieves”, “The Seven Voyages of Sinbad the Sailor”, “The Enchanted Horse” and many more. I think that most Arabic Fairy tales come from the 1001 nights book, but I could be wrong there. You see the world needs more that a Universal setting. The Efteling has earned its place amongst the theme parks with the highest awards. In 2020 they had more visitors than Disney Paris. I believe that the fairy tale forest gave the people something they had forgotten. In this I blame Disney, they fed us what to like and didn’t inquire what people would like (the cost of the park and the waiting times at rides might have been a contributing factor). So as we turn to the UAE (or Saudi Arabia) for what to seek, the international market might like an original fairy tale forest with unique stories. Optionally stories from other places like Indonesia as well. In this I feel that an Efteling approach might give people another way to look at things. There is still enough space for places like Warner Brothers, Universal or Disney. Yet consider the aging IP, as such a new park can be done in the ‘trend’ of Efteling, but need not be a copy. 

There could be stories that would be present in both, no doubt about it.

There is the Gardener and the Fakir, I saw this on my first visit in the 60’s, it never lost its appeal to me, not ever when I saw it again in the late 90’s. Then there is ‘het spook slot’ (the haunted castle).

It is now either already demolished or it in the process on demolition, to make space for something new. That place had been around since 1978, I saw it in its first year which was my birthday present. The attraction had remained active for over 40 years, the show shown there which lasted about 7 minutes took an estimated 800 people per hour. And this was based on technology we had at that point. As far as I can see, unique experiences and there is more to be seen. But in reality, who has actually read the book 1001 nights? Wouldn’t it be great if someone had a different theme park based on Arabic lore? 

There are many ways to do this. I still believe that ride like pirates of the Caribbean with the boats, but they take you on a show though several fairy tales, narrated by Sheherezade. The ride would be about 15 minutes, taking you to the next stage which would be on foot showing you more fairy tales with rest rooms and snack sites, after that another boat ride of the same length and that is one side of the tracks. Then we could do more walking and see places like the Gardener and the Fakir and other places. The problem is a lot needs to be ‘in house’. These two places are just too warm in summer. In a previous article. I discussed part of this in Ratatouille (at https://lawlordtobe.com/2023/11/20/ratatouille/) I had some ideas based on droomvlucht (Dream Flight) but now set on a magic carpet like a real Aladdin. An expansion for the Warner Brothers park, but it could become its own place, with new attractions and a wholesome dive into Arabic fairy tales and It could be in Saudi Arabia for pretty much the same reason. You see, the lesson that places like Disney never learned was that there is something like saturation. ‘More’ at some point becomes ‘too much’ and infrastructures tend to collapse when we reach the ‘too much’ point. I cannot speculate here, it requires an econometrist with serious skills to make a better estimate. I perceive it to be a setting of balance. If the theme park is in the left hand, you need something another kind of fun in the right hand, so that balance can be reached. What that is? Not sure, but I imagine that Abu Dhabi with its waterpark, zoo and Warner Brothers has a seemingly good grasp of this balance. So is that the right place for this new park? I cannot tell, but it seems so sad that they are all copying Disney and Universal and the idea of another Efteling with its own unique features and a dozen global awards is largely ignored and thy aren’t just any awards. They won in 1972 the Pomme d’Or and in 2018 the Themed Entertainment Association (TEA) award. Disney lost out on both that is one hell of an achievement. Especially as the Efteling has nowhere near the cash Disney has. 

But that is merely my point of view in this matter, enjoy the day, Monday is a mere 3 hours away for me.

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The Iranian ploy

I saw the article (at https://www.newarab.com/news/houthis-threaten-riyadh-aerial-footage-key-airports) stating ‘Yemen’s Houthis threaten Saudi Arabia with aerial footage of key airports’, the New Arab with the text “The video, titled “Just try it”, contained images of King Khalid International Airport in Riyadh, King Abdulaziz International Airport in Jeddah, King Fahd International Airport in Damman as well as the ports in Ras Tanura, Jizan and Jeddah” is a possible ploy. I do not doubt that the Houthi’s (with generous support from Iran) is adding a ploy of threats to their limited tactics. It is clear that Houthi forces can bring something to the table, but I believe that this is nothing more than a ploy. A ploy that could have teeth, but I do not have the required contacts or information to see how serious this is. We see an additional setting with “The threat to Saudi Arabia by the Houthis comes amid reports that the government and Houthis failed to strike a fresh prisoner exchange deal”, which is fun because this was a deal between Houthis and the legitimate Yemen government. So this is all about posturing, or is it?

You see, a few hours later I was given through Arab News (at https://arab.news/6p5tn) ‘Iran’s new president vows balance with all countries, warns US his country won’t be pressured’ where Iran apparently made the claim “He looks forward to engaging in constructive dialogue with European countries”, so there is the carrot. Iran needs Saudi Arabia in a holding pattern, whilst Iran ‘appeases’ European nations. So as I see it Houthi forces are still the barking dogs of Iran and Iran needs this, because their support of Hamas will have secondary contemplations by any nation thinking that talking with Iran is a good idea. It has not now or yesterday worked and it will not work tomorrow either. 

As Iran is hiding their hands behind terrorist organisations like Hamas or Houthi forces, we need to be weary that stability in the Middle East requires both Saudi Arabia and the United Arab Emirates, they have the growing economies, the larger setting for tourism and the options of uniting Arab nations. The problem is that Iran is a problem. They are crying like little girls as they are denied a larger seat at the Arab table. The only small friend that Iran can rely on is Qatar and they have growing issues with Hamas. How that plays out is beyond me but in this setting we have Saudi Arabia, UAE, Egypt, Bahrain, Jordan, Oman and Iraq. They are all playing nice and as I see it, there is not to much love for Iran in this. Qatar is the one successful nation that has been playing a dangerous game, so what happens with them is up in the air. I reckon that the Houthi’s are set to the threat to Saudi Arabia. In this my feelings are that if one attack on a civilian target is done, the might of the Saudi forces will bluntly retaliate against Houthi forces. This has the one complication that Iran has to either commit or desert Houthi forces. This is the ploy as I see it. Iran cries loudly towards Europeans that they are so willing to discuss peace, but they are under the hammer. It will be something like that. So the Iranian ploy is unlikely to work. Europe has enough problems with Russia and Russia could be of little use to Iran. Russia has only one carrier left and they need it in their Ukrainian tactics. But this is about Iran. They are losing ‘useful’ friends a lot faster than they are happy with. It is in that setting that the Houthi threat is (as I personally see it) an Iranian tactic. 

They have to play nice with some people because they are about to learn the lesson Hector Malot taught us with ‘Sans Famille’ and Iran is rightfully worried. You see when the coins come down Iran will have to put up or shut up and they will lose a lot of face in the entire Middle East, sitting at a table where the stabilising points come from Riyadh and Abu Dhabi. That is why (my personal point of view) Iran need Houthi, Hamas and any other player that Iran can place in the field with deniability. It is why I said that whatever Palestine comes through, it will require the eradication of Hamas. Because it will be them who will terrorise the building projects in Saudi Arabia. 

So how can I prove any of this? Well the history of Iran is one. Their actions towards Houthi forces is another and the Iranian actions are right after the threats from Houthi forces. I feel that one ploy is enabling other actions. 

But for the most in this, I am merely speculating. So enjoy this Sunday.

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That one sided conversation

We all have them, we tend to have them with ourselves. We see things, at time we extrapolate and we come to singular conclusions. I did too. You see, ever since we have been treated to Pretty Woman (1990) we al wanted to see Rodeo drive, we wanted to see the shops and during the first covid we all took that option and had a look. However, most of us felt slightly betrayed. The view was not what we expected and today I looked at three other YouTube videos. The bulk is concentrated on the block surrounded the via Rodeo. The shops seem empty, some shops show nothing outside (or very little) and Rodeo drive is diminished to a crowd of tourists and vloggers with here and there a person quickly walking to or from their jobs. The other side is that Dubai has the mall of the emirates, the Nakheel mall that are on par with Rodeo drive and the Dubai Mall outshines Rodeo drive by a lot. And you might wonder why Dubai is such a sought after destination? The Americans let things slip all over the place and the turning point is just about here. I reckon it is already here for Las Vegas and as we see what tranquility, cleanliness and amazing views we get from these malls, as well as malls in Riyadh and you wonder why. London might have Harrods and it is amazing, but London is showing additional issues making Harrods and the streets surrounding it unsafe for tourists and shoppers. The downfall will be harsh and it is getting worse. The malls in the UAE and KSA have options towards driving engagement, making these places even more appealing. Places like Rodeo Drive and London have waited too long and there is a clear indication that their revenues cannot be maintained and the solution was online (my blog) well over two years ago. It was creating engagement. Engagement is only working if you have a population that you can serve and that is missing outside the middle east. Where was the Rodeo drive diner, preferably filled with people? Where were the real shoppers? They might show revenue for now, but when did we see a real stage of physical versus online revenue? In the Dubai mall I see shops and well over 75% show shopping and buying people during the YouTube pass. People eating, people drinking, people walking (not vlogging) dozens of eateries and many of them filled with people. The vlogging and posing women on via rodeo aren’t showing too much shopping, are they? Now, lets be clear. I could be wrong, but I feel certain I am not. I warned about creating engagement, they did nothing. I warned about creating awareness and too little was done. Now we see things changing. Even the Eaton Centre Mall in Toronto shows more live and living shoppers than Rodeo drive does, so how’s that for leaving it in the middle east? I get the distinct feeling that should Riyadh and Dubai embrace engagement, the impact on London, Paris, Amsterdam, New York and Los Angeles will be felt to a much larger degree. The equation was not a mystery, it was simple and it has been simple for over a decade. The customers expect more and too many places aren’t showing any. Engagement was key in this and it was ignored. The moment some of the jewellers in Dubai show the engagement solutions I had thought up the change will be close to immediate a race in time will happen. Oh, I almost forgot about Monaco. They are good for now, but they too need to embrace an engaging nature. They recorded 218,400 tourists and they are not doing bad, but the idea is to address this before it turns bad and so far they (seemingly) haven’t done enough. The dozen of hot women and fast cars videos seem nice, but one video tells it nearly all. Monaco has a lot more to offer and videos clearly show this, but when the  numbers dwindle the act of engagement is shoddy and optionally too late. These solutions tend to work when there is too much to see, too much to do and too many places left that alone for too long. Optionally they relied on the wrong numbers and the wrong stories, but this is pure speculation from my side.

Consider that the Dubai Mall has all the best brands of the world, all the sought after brands and articles for purchase and they are a zero tax nation. You still think that my feel is wrong? Some people travel to Dubai just to get the new iPhone at 0% taxation. If you are willing to do that, the rest seems easy to place and engaging your customers becomes a dream ride to keep revenues up. Oh, and here (unlike in London) you can buy a watch and walk safely home. So this might be one sided, but I am leaving you with enough pointers that you can verify for yourself.

In a one sided conversation, the best you can hope for is for someone else to listen (or read), I leave it up to you to decide.

75 minutes to Sunday for me. Have fun.

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Those happy dreams

We all have them and I just had mine (not the one with Laura Vandervoort). The dream started with me attending some gameshow with Amazon bigwigs. I personally handed Phil Spencer a gold inlaid wooden spoon with the message that I try to keep my word. That morning Amazon with the Luna surpassed 75 million consoles (plus subscriptions) sold, Microsoft is now deal last in the gaming industry (nice achievement for the strongest console in the world), apparently big hardware isn’t everything. But the dream moved on, I was talking to His Excellency Ahmed Al-Khateeb, Minister of tourism for Saudi Arabia. 

I was explaining to him (and to myself) a new approach to customer service solutions and I called it the Complete Customer Service Solution System (C2S3 for short). The image is more for myself so I can recall it later. A complete system based on foundations of Nice CX One but with a massive difference, the organisations were no longer central here, they are still the centre or axial in it all, but the central setting becomes the tourist. A system no one ever considered (or off hand rejected), but in 2025-2030 the tourist, the customer needs to be the central hub in everything. Places like Saudi Arabia and the UAE need an evolved customer solution system because that is how they remain top player. The larger players (like Hilton and Marriott) will get on board fast, because they will see the benefit there, then the them parks and soon thereafter they all want to join such a system and in the cloud you can find a person fast. You see, the biggest drain on any vacation is time loss, people take it for granted, but what happens when one or two players throw that overboard and redo the whole thing? What happens when the total vacation has 0.1% logistics at best? You go through the mill in the Airport, at the hotel, at attractions, at resorts. So what if the airport is the start, but it is replicated to other places as soon as you go through gate one? What happens when you are in a new place and you do not get lost, because the tag you have tells you where you are and where you are supposed to go? Now consider that around the world, it is estimated that over one million young people are reported missing every year. Don’t be afraid, will over 95% is found within a day. Now consider this new system where a child is found within the hour, optionally quicker. The loss of stress in almost unimaginable. And it is not merely loss that is removed. It is that places will hand out badges with RFID, the RFID records your achievements and records what you have done, so the tourist will have a record on him that he can look at. 2 days of skiing, 12 slopes, they keep a progression record and a record of places. In Japan they have a booklet where you can stamp where you have been and every place has its own stamp. Now consider that digital record, connect that to a digital library and the tourist can make a small photo album with their own images and insert their digital records of places they have visited. They can make it anywhere in the world and it can remain private. A system where the foundation is Arrival and Departure, it does not matter where you go from there. You could visit as a family the Almasaa Cafe in Riyadh, wouldn’t it be nice to insert a digital sticker in your album when you were there with personal pictures? The list goes on and a system like that isn’t build overnight, but it has the merit that for once the tourist is the centrepiece of it all (some claim that, but it is their sales system). A setting where the customer solution is build and designed around the customer. In 43 years I have never seen such a system, have you? 

Now that Saudi Arabia and the United Arab Emirates are about to be the pole position players in tourism, such a system would solve several items. They would also imply that they are about to stay at the top position until others catch on, and after the SEC blunder I saw yesterday some players will be behind these two players for years to come. 

Just a thought, enjoy Friday in 24 hours.

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Who wrote what for whom?

That was the very first question in my mind when I read the article in the Foreign Policy called ‘How Saudi Arabia Could Use Its Leverage in Gaza’ (at https://foreignpolicy.com/2023/12/18/saudi-arabia-israel-gaza-mbs-leverage/) there are a few settings I had an issue with, so let’s go.

The first part is seen with “While some observers may be surprised by Hamas’s heinous Oct. 7 attacks and the eruption of a major war, others had long dreaded such an outbreak of violence. Due to the desperate desire of both Israel and the United States to see a normalisation deal with Saudi Arabia, the unresolved and simmering Palestinian issue was largely ignored.” Is that so? Several governments as well as the United Nations have been eager to ignore the events of October 7th. The United Nations took that vicious cowardly attack from all considerations, others merely painted over that event like it was an undesired breakfast. It was what set rage in the hearts of Israel. The word Hamas is mentioned in this brief twice, one you saw above. So that is the second setting in all this. We can understand and to some degree agree with “Saudi Foreign Minister Faisal bin Farhan is leading a diplomatic committee mandated by the Arab League and Organisation of Islamic Cooperation, to tour various international capitals and argue for an immediate cease-fire.” As an observer I understand that Saudi actions is driven by the need to protect Muslim lives, nothing wrong with that. Yet the biggest problem in all this remains Hamas, and as one source told me “until someone stops Hamas effing around, there is no stopping the IDF” a very valid argument from the other side and as I see it the largest issue is right there. Hamas must be stopped. They opened the door with 1,413+ kills, 8,745+ wounded and 248+ captured or abducted. The IDF hit back and in Gaza we are told the damage is 19,453+ killed, 52,286+ wounded and 7,000+ missing. The problem here is that Hamas is hiding in-between the civilians giving us a one sided reported issue. We see too little reporting on events like “the video, which has been replayed by dozens of news outlets, seems to confirm what Israel has long claimed that Hamas uses innocent Palestinians as barricades by installing their headquarters and arsenals beneath schools, hospitals and other public institutions in a vast complex of subterranean tunnels.” The Washington Post did not keep silent and for reference, the dozen news outlets should alert you. For reference, in America alone there are 204 counties in the United States with no news outlets. There are 1,562 counties with only one and a global total of ‘dozens’ mentions of that event? This should and needs to be a wake up call, especially when we collect the number of European news outlets as well, ‘dozens’ is an outrage and that is also part of the equation.

So now we get to “The Saudis are also using an overlooked diplomatic tool: silence. Their outright refusal of any political discussion before a cease-fire is also generating pressure by disallowing Israel a clear political horizon after the campaign. As the Saudi foreign minister said last month: “What future is there to talk about when Gaza is being destroyed.”” Here we can agree or disagree, but silence is a valid tool and Saudi Arabia is doing what it feels to be best for Muslim lives, no one can deny that, what does matters is that the west is equally in silence by gives no explanation on why it does so and ignoring the October 7th events does not happen. For reference Al Jazeera covered the October 7 events, many news outlets trivialised those events.

So when we are given “It does not want to allow itself to be politicised for Israeli political ends. In other words, the Saudi ruling elites want to avoid being “spun.”” I can accept and get behind that, because in any war there are at least two sides and they both want to spin to accentuate THEIR view. I can get behind that train of thought of not getting spun. 

Then we get to an actual truth that matters “Israel will never match the financial capacity of Saudi Arabia and other Gulf Cooperation Council (GCC) states. Its economy is struggling, and according to a recent report by the Bank of Israel, it is losing $600 million a week during this campaign. The Israeli central bank has also suggested that the war costs from 2023 to 2025 will amount to some $53 billion.” What is equally missing is that America as well as the EU neither have these funds. One source (allegedly Vanity Fair ;0) has stated that the Crown Prince of Saudi Arabia has spend well over $53B during dinner in the past, as such the KSA has the funds. 

As we add the one reality that should have been number one from the get go “Nowadays, nothing in Saudi Arabia is spent unless it is deemed to be serving the kingdom’s interest; “Saudi Arabia first” is the principle that Saudi’s foreign policy is based on.” I personally believe that this is the only stance that should matter to the KSA and that is the setting. Then we get to the real meat. The statement “The truth is that Saudi Arabia has always had a leading role in this conflict, but it preferred a leading-from-behind approach. This approach allowed it to use its diplomatic and symbolic weight without being on the political front line and potentially risking its strategic interests. The Saudi ruling elites came to the conclusion that they had mustered a great deal of political effort for a fruitless process and thus have never injected themselves into the intricacies of the Palestinian-Israeli final status negotiations.” Is a real deal. You see Americans want to talk about everything and produce nothing, members of the KSA merely want to achieve what is best for the KSA and according to Islam is best to Muslims, that is what is here and that is why the case of Hamas is a tough one. You see Hamas is all Muslim, it merely works towards selfish reasons and the events we see in Gaza shows that. The one truth no one is entertaining is how much better Palestinians are better off without Hamas. One example is Tawhid al-Jihad, so where was Hamas when these new players were unfolding all over the West Bank around 10 years ago?

As I personally see it there are several players and most of them serve self interests. In this KSA is perhaps the only one who does not. And as I see it all parties ned to realise that Hamas is the one selfish voice in there. The events regarding al-Shifa should be taken as clear evidence in this. With only a few exceptions nearly all civilised nations have agreed that Hospitals and schools are not to be considered military outlets, especially with all the civilians in place.  A reality too many news outlets are ignoring.

The article in Foreign Policy ends with “Before Riyadh steps up and shows greater assertiveness on this issue, the Saudi ruling elites need to see a clear political horizon and an improved structure to the peace process. At that point, they might use their considerable financial leverage to shape the outcome.” You see, my issue here is that this sounds like American policies on the Middle East, so who was the source? An American political player, a stakeholder, or something else? In my (oversimplified) view, the stance most governments needs to take is that the one self-serving player here is Hamas, they are the actual danger and the actual threat. This all started as Saudi relations with Israel were normalising and I personally believe that the message on wrecking that came from Qatar, It is either Ismail Haniyeh directly or someone in his office that pushed those buttons. But that is merely my view and what do I know? 

What matters is that one could argue that Hamas is openly acting against the needs for Saudi stabilising matters in the middle east, Israel was a first step and there is seemingly not much left of that now is there?

Enjoy today, I am now 65 minutes from Midweek.

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Dominoes

That is the game, well it is not THAT game exactly, but the expression should be noted with you all. When things go wrong (and at times that will happen) the events fall like domino stones. One starts the next and so on.

It is here that I found myself after seeing ‘Saudi Arabia Pumps Another $100M Into Aviation As It Targets 250 Destinations By 2030’ (at https://simpleflying.com/saudi-arabia-aviation-investment-december-2023/). You see, this is all connected to a much bigger frame. Gaming, the Line, the Cube, the winter sports and so on. They have put up and they have put up the better part of well over a trillion. But the customer care person in me (did that for well over two decades) is looking beyond the frame.

If there is one software company well versed in support and customer care than it is NICE CX software solutions. It is the most complete solution I have EVER seen and there is one hitch. It is Israeli. Now, that doesn’t make it a deal breaker, but it might require Saudi Arabia to make adjustments (like with any other software solution). It needs to become Arabic (it might already be) and it needs to cover several areas and there is a bigger hitch. It needs to survive and offer multiple settings towards deployment and customer service. 

So why now?
The simple setting is that something that big will need time and testing. Adherence to a larger station a well as a larger setting in more fields. Hotels, locations, trade shows, events, airports and so on, that list will not stop for some time and setting this up will take well over a year. Beyond that the creation of a book of ceremonies to capture even more, include even more will have certain settings. Settings for telephone, fax (some still rely on that), internet, CAPI, CATI, form scanning and collecting and verifying data is a much larger issue than most realise and now it is in one hand, in one organisation. I reckon before we get to that setting places like Aramco and SAMI will see additional benefits as well. And if goes well, a lot of it will be complete by 2028, with 2 years of testing before the larger corporations like Saudi Airlines and hotels are connected to that solution. 

Time is an awesome partner when you have this. When this is started in 2029 it will be too late and Saudi Arabia will be cleaning house and answering complaints for well over a year AFTER the solutions are deployed and in that case I always go with, being early is essential, especially with customer care issues. You can only make a first impression once. The rest becomes repair and catering to a howling mess of complaints and that never has ever gone well.

I am curious what could be done and when we get to connect these systems and see how we can serve the customer consider that any international visitor to the The Mukaab, that person flew there, that person is in a hotel and that person could be visiting Trojena as well. Three options to possibly fix something, or to make the visit of that person even more amazing and now multiply that by 100,000,000,000 visitors. Also consider that Riyadh Expo 2030 will be then. When you consider all this, is there any doubt that such a system will be required to keep events in line? There is a second issue. I doubt if Saudi Arabia ever faced events to this amount and to that amount of visitors ever before, but that could merely be me.

Enjoy the day, for most it is about to become Monday, I have completed that day already.

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