Tag Archives: Saudi Arabia

January 25, 2024 · 18:42

Those happy dreams

We all have them and I just had mine (not the one with Laura Vandervoort). The dream started with me attending some gameshow with Amazon bigwigs. I personally handed Phil Spencer a gold inlaid wooden spoon with the message that I try to keep my word. That morning Amazon with the Luna surpassed 75 million consoles (plus subscriptions) sold, Microsoft is now deal last in the gaming industry (nice achievement for the strongest console in the world), apparently big hardware isn’t everything. But the dream moved on, I was talking to His Excellency Ahmed Al-Khateeb, Minister of tourism for Saudi Arabia. 

I was explaining to him (and to myself) a new approach to customer service solutions and I called it the Complete Customer Service Solution System (C2S3 for short). The image is more for myself so I can recall it later. A complete system based on foundations of Nice CX One but with a massive difference, the organisations were no longer central here, they are still the centre or axial in it all, but the central setting becomes the tourist. A system no one ever considered (or off hand rejected), but in 2025-2030 the tourist, the customer needs to be the central hub in everything. Places like Saudi Arabia and the UAE need an evolved customer solution system because that is how they remain top player. The larger players (like Hilton and Marriott) will get on board fast, because they will see the benefit there, then the them parks and soon thereafter they all want to join such a system and in the cloud you can find a person fast. You see, the biggest drain on any vacation is time loss, people take it for granted, but what happens when one or two players throw that overboard and redo the whole thing? What happens when the total vacation has 0.1% logistics at best? You go through the mill in the Airport, at the hotel, at attractions, at resorts. So what if the airport is the start, but it is replicated to other places as soon as you go through gate one? What happens when you are in a new place and you do not get lost, because the tag you have tells you where you are and where you are supposed to go? Now consider that around the world, it is estimated that over one million young people are reported missing every year. Don’t be afraid, will over 95% is found within a day. Now consider this new system where a child is found within the hour, optionally quicker. The loss of stress in almost unimaginable. And it is not merely loss that is removed. It is that places will hand out badges with RFID, the RFID records your achievements and records what you have done, so the tourist will have a record on him that he can look at. 2 days of skiing, 12 slopes, they keep a progression record and a record of places. In Japan they have a booklet where you can stamp where you have been and every place has its own stamp. Now consider that digital record, connect that to a digital library and the tourist can make a small photo album with their own images and insert their digital records of places they have visited. They can make it anywhere in the world and it can remain private. A system where the foundation is Arrival and Departure, it does not matter where you go from there. You could visit as a family the Almasaa Cafe in Riyadh, wouldn’t it be nice to insert a digital sticker in your album when you were there with personal pictures? The list goes on and a system like that isn’t build overnight, but it has the merit that for once the tourist is the centrepiece of it all (some claim that, but it is their sales system). A setting where the customer solution is build and designed around the customer. In 43 years I have never seen such a system, have you? 

Now that Saudi Arabia and the United Arab Emirates are about to be the pole position players in tourism, such a system would solve several items. They would also imply that they are about to stay at the top position until others catch on, and after the SEC blunder I saw yesterday some players will be behind these two players for years to come. 

Just a thought, enjoy Friday in 24 hours.

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January 23, 2024 · 22:17

Spy Games

The first thought I had. An excellent movie with Brad Pitt and Robert Redford, yet what would you think when I told you it is now the BBC who engages this scenario? In comes the BBC (at https://www.bbc.co.uk/news/world-middle-east-67945137) giving us ‘UAE has funded political assassinations in Yemen, BBC finds’. Finds? Found how? Is my initial feeling. I am not stating that the UAE is innocent, I cannot prove that, but can the BBC prove it? So here we get “Counter-terrorism training provided by American mercenaries to Emirati officers in Yemen has been used to train locals who can work under a lower profile – sparking a major uptick in political assassinations, a whistleblower told BBC Arabic Investigations.” So what mercenaries? Not stating that this wasn’t happening, but the question becomes who and to what degree. You see, the presumption linked to “sparking a major uptick in political assassinations” is nothing more than speculation and who is that whistleblower? This first stage has two speculations absent of evidence and all this is linked to American mercenaries? Not the best or most credible source. Wouldn’t you agree? The best we get is that mercenaries possibly trained Emirati officers in counter intelligence. That is quite the leap towards assassination. As I personally see, the better hit is done by the three drivers. Separation, Isolation and Assassination. Yet we can all agree that this isn’t always possible, yet Yemen has a better stage. Get a Houthi rifle (sniper rifle with silencer is best), pay a few kids to be ready to paint ‘traitor’ slogans on the targets house and in the early evening blow his head of and at that very precise moment get those kids to paint the slogans with the reward of cash and each a bag full of food for the family. Not much required for that, was it? 

Then we are given “The BBC has also found that despite the American mercenaries’ stated aim to eliminate the jihadist groups al-Qaeda and Islamic State (IS) in southern Yemen, in fact the UAE has gone on to recruit former al-Qaeda members for a security force it has created on the ground in Yemen to fight the Houthi rebel movement and other armed factions” in this, where is the evidence that “the UAE has gone on to recruit former al-Qaeda members”, what evidence is there? The press has very little credibility left. As I personally see it, at best, the UAE has a list of Houthi terrorists and spread a list around with ‘There people are wanted dead or alive’, the fact that alleged members of Al-Qaeda see that as a way to make money is beside the point. You see, what evidence is there to state that former members of any organisation are now part of a UAE security force? You see the issue is evidence and we aren’t seeing any. 

This goes on with “The killing spree in Yemen – more than 100 assassinations in a three-year period – is just one element of an ongoing bitter internecine conflict pitting several international powers against each other in the Middle East’s poorest country.” Now consider that the UN gives us “Over 150,000 people have been killed in Yemen, as well as estimates of more than 227,000 dead as a result of an ongoing famine and lack of healthcare facilities due to the war.” This implies that they are dealing with almost 380K kills from various reasons. So where are these 100+ assassinations? Where is the data? Where are the names? We don’t get any and in the first example I gave you, how can you see or prove that there was an assassination and not an execution by who gives a darn? We cannot get the west the acknowledge the Iran backed Houthis attacking Saudi civilian targets with drones and now they have a case of 100+ assassinations? I have some serious doubts here.

Then we see links to two other sources the BBC iPlayer (UK Only) that is not evidence, it is merely a BBC recruiting drive covered in a chocolaty spy story. Then we get more emotions and “Leaked drone footage of the first assassination mission gave me a starting point from which to investigate these mysterious killings. It was dated December 2015 and was traced to members of a private US security company called Spear Operations Group”, so who leaked the drone footage? Has the drone footage been verified as authentic? And suddenly out of the shrubberies comes the Spear Operations Group, so who are they? Apparently a Delaware outfit. And the source gives us a meeting in London 2020. Not dripping in any level of evidence. The other scenario is that a former Navy seal told a BBC person a spy story and he got paid for this. There is no verification on ANY level. There is a photo (anyones guess if that is a real person) with “He refused to talk about anyone who was on the “kill list” provided to Spear by the UAE – other than the target of their first mission: Ansaf Mayo, a Yemeni MP who is the leader of Islah in the southern port city of Aden”, so we will not get any facts, other then the mention that Ansaf Mayo was a target. All the news started spreading these tales 8 hours ago. In a few cases a few hours before the BBC told their story. I have some serious doubts. So who was Ansaf Mayo? The BBC article gives us nothing apart from the fact that he was an MP, so why was he killed? What evidence is there that he was assassinated? What evidence is there that who did that to this person? The list of doubts go up and it all reflects on a simple Spy game story, nowhere near good enough to be the stamped with ‘Approved by John le Carré’. Last we get to ‘investigators from the human rights group Reprieve’ with the text “They investigated 160 killings carried out in Yemen between 2015 and 2018. They said the majority happened from 2016 and only 23 of the 160 people killed had links to terrorism”, so where is their top line data? Consider that that areas had a rather large slice of 380K deaths (this list is a subset of that number) and a group with little to no visibility for the longest of time has any data on 160 people and only 23 had links to terrorism? More questions, especially as too many parties (including the UN) have been silent on Houthi terrorism, they blatantly kept silent to smear the Kingdom of Saudi Arabia and this has been going on for years. The list goes on and on and this is the latest approach, now against the UAE. So what gives? The west angry that the UAE joined BRICS? They angry that the UAE is giving too much options to China? Your guess is as good as mine. I have no idea. I am merely questioning the validity of what the BBC is claiming here. I have my own version of these events, which I will not state, because it is pure speculation, I have no facts to support my version and I think that I have that in common with the BBC, we did not get to see any real evidence. Consider that if any of these sources were Iranian, or Iranian sympathisers the entire article collapses like a house of cards. 

Consider that as you start this Tuesday and I am about to enter Wednesday. A simple spy game story that isn’t worthy to sit on any shelf next to spy story masters like Le Carre, Ignatius, Herron, Greene or Deighton. It was a simple setting and I am rejecting what the BBC is telling us on the simple stage of missing evidence, missing verification and missing top line data in a stage where over 380,000 people were killed, finding 650 people (including children) that were assumed to be assassinated is extremely easy, the evidence was everything here and the BBC didn’t give us any.

Have fun today and that red dot on your chest? Pure imagination.

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January 23, 2024 · 00:07

First the giggles, then the howls

Yup, it all started late last night when I was alerted to an article (at https://www.defenseone.com/ideas/2024/01/how-china-winning-middle-east/393483/) where we see ‘How China is winning the Middle East’. It is here that we are given “China is working to present itself as a responsible alternative to the U.S. in the Middle East, just as many are questioning Washington’s long-term commitment to the region”, the article was originally from January 19th 2024. Now consider that on September 9th 2021 I wrote ‘Lemon of the Century’ (at https://lawlordtobe.com/2021/09/09/lemon-of-the-century/), so I mentioned that danger over 2 years ago and it started happening a year later (alas, not my involvement) I initially wrote “I made a case to sell (as a corporate individual) to sell the Kingdom of Saudi Arabia either the British BAE Typhoon, or the somewhat better match the Chinese Chengdu J-20. Now, this is not on principles, but the US making Saudi embargo after embargo, all whilst it is mere puppet play and there was no direct need to stop the sales, especially as the Kingdom of Saudi Arabia was under direct attack by Houthi forces directly sponsored from Iran and the people were eager to ignore that fact. So there I was taking a stab at a 3.75% sales commission, and in light of a $11,000,000,000 sales ticket could bank me $412,500,000 over a few years. Now, I know, am I greed driven? Nope! But I am not walking away from such a massive mealticket!” As such it took defense one well over two years to see the dangers I saw clearly coming then. How laughable is that? What are these American three letter organisations doing? This wasn’t a surprise, this was clearly in view. 

So now we see “China’s narrative in this effort is one of not just opportunity for Middle Eastern states, but constant subtle or overt comparison between U.S. and Chinese goals in the region.” Say what? This was in clear view and I made several mentions in the last two years alone. So whilst you giggle on that consider that I am now calling the match Me (myself and I) versus DARPA a win with the final score being 6-0. I just realised that around three years ago I designed a stealth solution to sink the Iranian fleet (cost around $750K per vessel) yet I suddenly remembered that solution (I keep on designing other stuff) and the principles of Archimedes apply globally, as such they should have no problem with Russian vessels either. Not bad for a person that some see as a loser (well they do), but in the end it is creativity that wins innovation, it wins IP on a much larger scale and in support of that it could win a war too. If you doubt that, consider that “the basic idea of radar had its origins in the classical experiments on electromagnetic radiation conducted by German physicist Heinrich Hertz during the late 1880s.” So the Germans did not see the applications and they could have had an entire war advantage half a century long. In the end it was Watson Watt, Wilkins, and Bowen that turned it into something functional and that gave them the edge somewhere between 1930 and 1940. The application of my solutions are reimagined solutions of something that was out in the field. OK, my idea to melt down nuclear reactors came from a snow globe, so that is one that is all mine. 

When you consider that and the fact that I am calling a 6 point sore on DARPA you might howl with laughter and that is fine. But consider that I kept a lot on my blog. There is a timeline and DARPA has nothing to put against that and now we see that Defense One makes mention of a ‘danger’ all whilst I made clear mention of that well over two years ago. That is what it means to be asleep at the wheel. And I am not innocent of that either. You see I made mention of an idea some time ago and I just realised that it could be applied to the series Engonos (season 2 or 3) but I forgot about the idea (another reason to keep a blog). Now as it resurfaced in my mind I also realise that as I am concentrating on another script (How to assassinate a politician for Al Saudiya) that I am new to that. As such all writers (not just me) seem to think in active terms. There are four parts in any script (no technical reference), they are active, reactive and both can be endotherm or exotherm. Implying that from within or from outside sources. That was the part that as a storywriter you take notice on, but in writing a script that setting goes different. As such I suddenly remembered Ate, daughter of Eris and suddenly other ideas come flowing in, OK, some based on ideas my mind had created, but I never considered it as the entire setting of Engonos was not on my mind. That came well over a year later. 

You might wonder what one has to do with the other. Well, creativity goes in several directions and it was creativity in data that gave me the view of China becoming a much larger provider of Middle Eastern defence structures. It seems that Defense One only caught on a week ago. Now, that doesn’t make me ‘more’ correct, but when you see the settings how it was THEN, most people with BI insights would get similar conclusions. I did my ships engineering in the 70’s. Those principles gave me the idea for the stealth solution I designed decades later. Education matters, it might not matter now, but it allows the creative mind to see additional solutions, solutions that do not even exist when the thoughts were created. That is true innovation and that leads to larger advantages in any field. That is what some fat cats forgot about and as the stations are brought to bear they will all cry that it was unfair, but the reality was that they slept on. Only 20 hours ago the Business Standard treated us to ‘The online ad cookie is crumbling as Google Chrome secures privacy’ whilst another source gives us “Advertisers aren’t willing to pay as much for random internet users, so every time the page loads for a cookie-less Chrome user, it’s bringing in less money than it might have before.” The problem with these trains of thoughts was that I saw the announcement AT Google well before the first Covid shutdown, so it has been a while, so these people never prepared. How silly is that? Howlingly laughing silly. And that is where we see the stage. We giggle on some news, we howl at news and clams and we lose our shit laughing when we see that the non prepared mind should have known better and they all connect. Because change forces us to become creative, in two cases that wasn’t done. So whilst some may sneer and laugh at my claims, I put my claims out in the open on a blog and I did it 2 years earlier. The snow globe solution is there too, not sure how much I put online on the stealth vessel sinking solution (oh, SVSS sounds cool) but there you have it, we cannot anticipate everything. But I do like the idea that my idea could be applied to Russian vessels as well, as such, DARPA eat your heart out.

Have a lovely Monday. Tuesday started just now here.

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January 21, 2024 · 13:32

Pink is the colour of ignorance

That is what set this in motion. All the (as I would call them) stupid people all having their own little opinion devoid of facts. It is the devoid of facts that makes them stupid (as I personally see it). Still, you need to be forewarned of this article. To see this you need to realise the difference between speculation and presumption. One is a guess, the other is an educated guess. The difference is all about knowledge of the subject matter and in this case I do not have that. So even as I rely on facts, on given knowledge my guess remains that, a guess, optional pure speculation. I think it will be better than what some will give you, but that will be up to you to decide. This was all set off by a story in LinkedIn. 

The story (at https://www.linkedin.com/posts/codepink_today-when-we-asked-senator-menendez-when-activity-7153799630453923841-xIln) gives us the accusation, and the BS from a group of people (all women) that have a point of view, but like the irrelevant tea nannies all against arms for Saudi Arabia via Campaign Against Arms Trade (CAAT), they cannot see the whole picture and they caused the loss of billions to the United Kingdom treasury coffers. You see this all started with Hamas. On Sat, Oct 7th 2023 Hamas attacked Israel. The result 1,139 deaths – 695 Israeli civilians (including 36 children), 71 foreign nationals, and 373 members of the security forces. Approximately 250 Israeli civilians and soldiers were taken as hostages to the Gaza Strip, including 30 children, with the stated goal to force Israel to release Palestinian prisoners. It was quite literally the straw that broke the camels back and Israel responded, harshly I might add. This is what set it off and the ignorant are eager to ignore this fact. Now we see SBS giving us that Gaza now has 25,000 casualties, and several sources give us the starting point. It wasn’t Israel, it was Hamas and we better wake up and we need to wake up fast.

The guardian (at https://www.theguardian.com/world/2024/jan/18/evidence-points-to-systematic-use-of-rape-by-hamas-in-7-october-attacks) gives us ‘Evidence points to systematic use of rape and sexual violence by Hamas in 7 October attacks’ with the text “Israel’s top police investigations unit, Lahav 433, is still poring over 50,000 pieces of visual evidence and 1,500 witness testimonies, and says it is unable to put a number on how many women and girls suffered gender-based violence”, so how many media outlets gave us that part of the equation, or how many media outlets give us the fact (recorded by IDF) that Hamas has weapons caches and connecting tunnels straight into Gaza hospitals. None of the hospital staff ever came forward with that, did they? When you add these parts to the equation we see that Israel pretty much has no choice and as long as Gaza protects Hamas, they are in for a rough ride and soon they will stand alone. 

Standing alone?
Yes, you see what Saudi Arabia and the United Arab Emirates clearly see is that Hamas is not some muslim solution. They are a liability and they are a danger to middle eastern stability. The moment that comes out clearly to all muslims, Hamas will be deserted by the population of Saudi Arabia, The Emirates, Bahrain, Egypt and Oman (I’m not sure where Iraq stands). In that setting Qatar giving refuge to the heads of Hamas will have to choose to be out of the game or throw Hamas out. Qatar for now has Al Jazeera, when the KSA starts its international English news channel that advantage is gone. As such Qatar will have to openly side with Iran or be made the irrelevant player of the Middle East. In that regard when the UAE and KSA do start the stability setting, Egypt will get on board fast because of the economic benefits, as will Oman, as will Bahrain. The rest will have to chose and as I see it that leaves very little options for Hamas, they were close to irrelevant 5 years ago, now they are out of options. And the middle east needs stability, something America is fearful of. They had a good thing going in instability. Now the game changes and the largest economic hub could be the middle east by 2032. The EU is in shambles, it is all about presentations and not about providing results, merely quoting the image of results (where did I see that before?) Overall the larger game for the middle east is to set a table with the largest players. I believe the three players are Saudi Arabia, United Arab Emirates and Egypt, the rest is not unimportant, but these three are the founding pillars. When that happens Hamas is a liability and Iran becomes obsolete. So where will Qatar end? Hard to say, it largely depends on Qatar handles that situation, but as long as it gives refuge to Hamas their options will be dwindling down and I reckon faster than they are happy about, especially after the KSA starts its global English news channel. 

Yes, they are all facts, but in the end my point of view is speculative, no matter how many facts surround this. When you start looking at some of the actions and the inability of the media to give us facts. Where can we look? Consider that the media has been soft on Houthi activities for three years, now that they are attacking ships and impeding profits, now they are all out on these Houthi’s? These terrorists? So where were they in the last three years when Hezbollah allegedly and Iran were supplying these forces with arms and drones. Where was the media when Iran backed Houthis were attacking civilian Saudi targets? Investigate for yourself and see what we weren’t told. Consider these parts when forming your point of view instead of blatantly following the colour of ignorance.

Enjoy the weekend.

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January 19, 2024 · 20:19

The other colour

That is what is ended up being. It started with the thoughts of ‘Pink is the colour of ignorance’, a story that might still make it, but I want to add more evidence. The Guardian had a good start, but it is more than that and I need to tag it. The other colour is green, the colour of dollars. Reuters give us some parts of it, but my mind is asking questions. Questions aren’t voiced by the media at present. As such we start with Reuters (at https://www.reuters.com/technology/google-invest-1-billion-uk-data-centre-2024-01-18/) where we are given ‘Google to invest $1 billion in UK data centre’ and this comes with the added text “It also comes weeks after Microsoft unveiled plans to pump 2.5 billion pounds ($3.2 billion) into Britain over three years, including in growing its data centre capacity, to underpin future AI services.” The math doesn’t work, especially now. You see UK pushed away from the EU and all this sets a weird station. I know that any data centre costs money and I have no idea how much. One argument is that a data center of the size that Facebook or Google might use would cost from $250 million to $500 million, so why is Google spending twice that and why is Microsoft spending 250% more than that? Now the twice I could get. Operational cost, rising energy costs and when you add that up you might get to 750 million and that is only 250 million away from the leap that Google is stating. 

Sp when you look at that setting we see two bulls fighting for the same population (Google and Microstupid) but the larger question becomes is why? Why spend that much to cater to 68 million people in the United Kingdom. It is not just services, it is data and data collection. To what degree is anyones guess, but wonder why Microsoft would spend $2,500,000,000 to service 68 million people. I am wondering who is buttering the sandwich of whom. I tend to distrust Microsoft, there have been too many issues and they have lost too many battles. Is this desperation? 

The open field
The questions in the open field is not the UK, you see if these two are there they are already growing in the Middle East or they are about to. You see, these investments make sense in the UAE with 9.5 million and Saudi Arabia with 36 million. Apart from their populations both these players will have exploding infrastructure needs (The Kingdom of Saudi Arabia more than the UAE), but the UAE is on a steep incline of services and services needs and I showed that in a few articles last week. The UK has none of that at present. More importantly the EU has also needs but not to these degrees and the UK facilities will have projected limitations as one might guess. So what gives? As for Future AI services. AI does not yet exist and the Machine Learning solutions are all massively dependent on data, something Microsoft is still short of. As I ponder more sides to this, I see more issues and also Huawei now has a data center in Abu Dhabi, giving them a much larger advantage in a place where cash is still king, or better stated cash has a more robust voice, more than the UK can muster at any given time before January 2026. 

As such there are issues and even as none of this is on Reuters (important to know), the setting is that the lack of visibility in several directions make me wonder where these two are going. No matter how good we think of Google (I still do) they both need data, Google to remain top dog and Microsoft to not be as irrelevant as they made themselves to be. 

Sides no one is looking at and I merely wonder why. Are they in a flim flam spin by Microsoft marketing? Do too many believe the shallowness of Microsoft presentations? Your guess is as good as mine, but when you start digging into actual sources that remain true non-biassed the math does not add up. At least for me it does not and I am not economist or econometrical engineer. Data is its own currency, the problem is that when it is the only currency remaining those who have it get access to everything, the rest do not.

Just a thought, enjoy your Friday.

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January 10, 2024 · 23:32

A 28 month delay

Yes, that is how I see it and it all started by a story in the Naval News (at https://www.navalnews.com/naval-news/2024/01/red-sea-crisis-houthis-demonstrate-increased-capability-coalition-demonstrates-increased-presence/) they were not alone, but there I saw a quote that set me in motion. The quote that set it off was “The introduction of a one-way attack USV is of concern”, you see that was an incorrect statement. I made clear reference of this in ‘The Iranian play’ (at https://lawlordtobe.com/2021/08/30/the-iranian-play/) there I wrote “Yemen has no infrastructure for this, Iran is the only player willing to supply Houthi forces and that is the problem” I wrote this 28 months ago and in 28 months the Houthi forces never gained the ability to do so, they never had the option or (at that time) trained staff to do anything we saw. The west and others sat on their asses all whilst the problem evolved and ONLY now, now that the fat cats are losing margins in the red sea, NOW we see action. So how stupid was that to begin with?

Al Jazeera (at https://www.aljazeera.com/news/2024/1/10/us-uk-forces-shoot-down-21-drones-and-missiles-fired-by-houthis) gives us “No injuries or damage reported in what the US military said was the 26th attack by the Yemen-based group since November 19” as I personally see it, this is pushed by others, happy to use Houthi forces as cannon fodder, but the west remains ignorant and I personally believe it is an intentional form of ignorance. 

Who did anything to stop these drones from getting there in the first place? I can’t have been the only one seeing this 28 months ago? So who was drowning the proper investigations? Who was stopping the media from asking the right questions? Perhaps it was all for the digital dollar. I doubt it, I personally believe this was another setting towards destabilisation of the middle east. It is a personal view and I might be wrong, but ask yourself. Now we see what was clear that many months ago? Are the red sea margins that important to the west? Are margins all they care about or is all that only possible as the middle east stays destabilised? You tell me, I am honestly clueless on what the answer is. Yet when you consider how long these Houthi forces are receiving support in hardware and training all whilst the west has been unable to stop them? 

Now consider three of the least capable parties in all this CIA, MI-6 and DGSE and no one saw this? I will let you ponder all this as the news comes in. Yet consider The Guardian (at https://www.theguardian.com/world/2024/jan/10/britain-warns-severe-consequences-houthi-attack-red-sea-repelled) giving us “The Houthis, once seen as a minor localised military force, say the attacks are intended to force Israel to allow more humanitarian aid into Gaza” all whilst I gave the lowdown 28 months ago and you tell me, who is doing a number of whom? 

Enjoy the moment when you are merely one day away from Friday.

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January 10, 2024 · 01:24

The other way contemplation

We do that sometimes. However, we do not do it enough and I am no exception. You see I have been looking into tourism and other hospitality data for the Kingdom of Saudi Arabia and the United Arab Emirates. It pushed me to suddenly set the whole kit and caboodle in a topsy turvy setting. Not because I wanted to, but because it started to make sense that way. The more I saw internationally the more it made sense to turn it around.

In this there are a few players NICE was in pole position, but HAMAS pretty much made that a no-go. So that left the larger players like Alvaria and Avaya and none of them are ready and they need to get ready now.

Why now?
Dubai international airport will become the largest player on the planet this year. This means that to a larger degree hotels, convention centres and attractions also need to get ready. You only get one chance to make a first impression and so far these two players have done well. 

Yet I believe (unsupported by facts) that these two players took a page from American books and that makes them sales organisations. The changing setting over the next 10 years require them to be service minded and take a much larger page from the DISC system requiring a much higher page from the settings of integrity and stability. Support, contact centres and call centres depend on these two settings. I reckon that within 5 years too many American firms will have larger issues and staff issues is not the first on my mind. As such players like Alvaria and Avaya need to invest in setting their support systems in the UAE (Abu Dhabi makes the most sense when it comes to cost) but when it is working they will also need a station in Riyadh. 

Why?
We see the line, NEOM and Mukaab in Saudi Arabia. We see the growth of Dubai and both are about to boil over on tourists and that requires a massive call centre. Now, if it was merely one there wouldn’t be a big issue. Yet the station of all this is changing and I reckon that software development will change too. As such, how many native Arabic systems do you know? I reckon none, they would be niche and very rare. Yet the larger station for tourism becomes Egypt, Saudi Arabia and United Arab Emirates and now that setting starts making sense. A Arabic first setting with English (and others like German, French and Italian) as a second language. That is not easily done and as such you need development in one of these places (starting in the UAE makes more sense). Beyond that it would still be some version of C with Java but set to Arabic settings. You will all cry foul and American developers will rely on BS shouts but the setting through BRICS in the middle east is changing and having a call centre in India will not cut it. Lets put it in another way. When you are risking millions (a lot of them) do you really want to rely on an Indian call centre with optional hardware and communication issues? 

There needs to be a presence there and so far none of them are catching on (I checked their career pages).  And when we get to 2027 and people are starting to figure out that more needed to be done there they are too late, the early work gets the business.

What’s in play?
The Line will host to 9,000,000 people (when it is complete), Sindalah is expected to have 2400 visitors a day by 2028 and Trojena for which $500,000,000,000 is reserved. That list of projects goes on for some time. Then there is the Mukaab that will house 7,000,000 people doubling the population of Riyadh. When you combine these there will be a massive shift towards service oriented solutions. And as far as I can tell at present only NICE was close to ready for that. That was before UAE with the largest airport on the planet came into play and their tourism is making strides requiring all kinds of service oriented solutions and they all better be talking to each other. When you consider all that a native Arabic solution starts making sense and even as EU and American players are in denial, their time is up and I reckon that the Chinese developers are already on that page (for other reasons) and it suddenly dawned on me that a native Arabic solution takes most of the hackers out of the equation. It might be C (or C#) and Java, but on an Arabic setting most of them won’t know what they are looking at and that is an additional security for the Arabic solution.

And when it is all added to a subtotal my view will start making sense. It is not out of the blue, I have been involved with customer care and customer support since 1988, I have seen so many systems and most of them were merely to serve sales and that time has gone. There is a reason it is called Software as a Service and not Software as a Sales-point. SaaS will be the future and predominantly as a cloud solution but there too we see differences and that is where the changes come systems will have to combine and transfer data as needed. So that a person from arriving airport to final destination home is never left out in the cold The more complete service solutions need to alter their behaviour. This goes beyond what we merely see now and KSA, UAE and Egypt would be first, but as this solution gets traction and speed the other players would want to get such a solution as well. The Marriott is merely a first stop. As the high end vacation goers will visit new places they will demand the service that the saw in the middle east and that is when the other systems collapse. They pushed these systems with additional servers additional seats but they forgot that these systems need interaction and their data settings were nowhere near ready for that. So you get people to do it (making AI claims) and watch it all come apart from almost the beginning. The Middle East is in a strong position to force creation of an Arabic solution and I reckon that there are enough millions connected to this to make the larger players jump. My vote would be for NICE, but HAMAS made that no longer an option. It is now up to the others to get ready or be passed by the player who did make that jump.

It is my view and feel free to disagree but the changes in tourism we already see happening are proving me right and when Mukaab and the Line are ready in 6-8 years they either have a solution that can take messages from 16 million people or watch the complaints section explode with messages on a near daily basis. 

Enjoy the day, it’s midweek here now.

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January 9, 2024 · 06:59

Just a metric?

That is at times a question and it is also at times a recognition. You see, metrics are at times just that, metics. We can sing high and low, but metrics are most of the times in a vacuum, that is until someone uses it to weave a story. You, I, we all do that. Some are clearly shown to be related, others are less so. As such the story that we see in the Khaleej Times (at https://www.khaleejtimes.com/business/aviation/dubai-airport-could-join-100-million-passenger-club-this-year) could be either (initially). You see, the ‘Dubai airport could join ‘100 million passenger club’ this year’ and for the most will sing that it is just as meaningless as them joining the mile high club. But some comedians will point out that they were alone getting there. So as such it seemed like a nice thing to achieve. I saw the airport on YouTube and it does look impressive. 

So, when you consider it the numbers in a larger context it now implies that Dubai International Airport is about to become the busiest airport in the world. Leaving Heathrow far behind it and beating by a fair margin New York, Los Angeles and several other airports behind them which they should have been competing against. They are about to overtake them all. In 2022 they were fifth, they are about to get pole position in airport traffic. This implies that this airport deals with 11,415 passengers EVERY HOUR, that is some achievement, especially as Toronto Pearson International Airport (in 29th position) can’t seem to get anything right at the moment. These two metrics matter because this implies that Dubai is getting things done right and there is a connected metric. You see, I wrote about tourism (Saudi Arabia and UAE alike) and now we see a new metric. When you consider that many can only spend their holiday funds once, that a slice who are going to Dubai will not be able to go anywhere else. As such these other places will lose some visitors and that results in lower revenue in those places. I made mention of that a few days ago, but now you see a connected metric. For whatever reason these people have decided on Dubai (and the UAE) that is the underlying metric that should not be ignored. 

And the speeches are also setting the new stage that they are ready to receive 20% more. Yes, all nations will make presentations and the UAE is no different than other nations in that regard. Yet the larger station is that Dubai has a growing population for tourism. It has more options for tourism than many other nations and when you add Abu Dhabi and the sports they both hold, the appeal start making sense. People just want a nice time. They want a place where they can relax and Dubai is one of the places that delivers. Those who want to play hard go to a ditch (massively drunk) in Las Vegas, those who want to have a great time, are now deciding to give Dubai a try and the more it delivers the faster that tourism part grows. Now compare that to waiting lines. Escape from the Gringotts (Harry Potter Orlando) 45-120 minutes and some times at Disney (Orlando and Paris) are close to that horrendous. So when you can select a place with a lot less waiting times I could not see any clear numbers on Warner Brothers Abu Dhabi, but several sources claim you can see the entire WB park in a day. 

Now consider all the other places these two locations have and also consider Deep Dive Dubai (not really for the young tourists) and you end up going to a place with the most amazing and most unique diving experience that you cannot get anywhere else in the world. So others want to think this is a fab, a fashion moment? The world stood still and now others are taking charge to offer what people might like. I use the word ‘might’ because the consumer is a fickle person with no real destination in mind. Yet, as I see it. Dubai with its malls, its theme parks, even a skating rink and two Hockey teams (the real hockey on solid water) and now a growing football offering. It seems that they are doing everything right and the fact that they are about to break the 100,000,000 served passengers a year line is a pretty good indicator that they are doing it all very  right.

Enjoy the day and if you go to Deep Dive Dubai be nice to yourself and do not watch Jaws before the dive.

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January 8, 2024 · 14:01

One side of business

I have had some questions thrown at me, some very nasty ones. You see, there is a massive difference between me and Americans. They are all about “What gives me the best deal” because it is one and optionally valid path to take. I do not believe in that path. You see I have always and forever been about “What shows me to be the best return on investment” and I believe it is the best path to take in this day and age. Would I refuse a decent offer by Amazon (either Jeff Bezos or Andy Jassy)? No, of course not. I would have some reservations, but that is OK. For that same setting I would accept a decent offer by Sergei Brin or Sundar Pichai (if they pass the qualifying question). To be a good source towards THEIR return on investment matters. OK, in case of Google there are a few other issues, but for the most it should be fine. Microsoft is out and they are pretty much done for but I will return to that part shortly.

So why UAE?
It is merely one place and there are two players Emaar Properties (Mohamed Alabbar) and DAMAC properties (Hussain Sajwani), both multibillionaires and both on the top of their field. In this (as reported yesterday) Emaar could see an additional growth of what I speculated was “an additional stage that would bring more than Dh680 million.” This is not a massive growth, this would be the impact if my solution brought a mere 1% to that table. Anything more and it becomes a serious amount of money. We can posture and speculate on how much more and you can do that all you like. It matters not. What matters is that these two gentleman see what I can bring to the table. IP with global implications. The fact that it will be registered and tested in Dubai first is merely one way to look at it. The registration gives them a 25 years advantage and that is what matters. It opens doors for players like Huawei to get additional traction in an area they never considered before and all because American players stayed asleep. And that is merely the beginning. The moment I prove one side, the other doors will open and they have several parts to grow in. Even now, only last night did I consider another path for one of my IP parts. This will merely be an innovation patent but it gives the implementors time. Time that places like America no longer have. We see all the news on ‘growing consumer confidence’ but it is like yapping to reeds. You see America is down 33,000 billion dollars. The interest impact will slow them down more and more and in this Microsoft is starting to wage a losing presentation war. Even now (actually a few hours ago) we were shown “If Windows continues to shed market share, it could hurt other parts of the business and the company’s efforts to monetise AI.” Is this a surprise? I predicted this BEFORE June 24th 2023 when I wrote ‘Path of a slippery slope’ (at https://lawlordtobe.com/2023/06/24/path-of-a-slippery-slope/) As such I saw this well over 6 months ago. That list goes on for while and whilst we are all about the presentation in the end results are what matters and It seems that the tycoons of the UAE have figured that out. In addition the woke and impassible setting in America will hinder these larger companies in several ways. So you tell me when these two tycoons get a technology advantage, one that could have opportunities on a global setting. What do you think they will do? And that is merely a first step. We all know the first step is the hardest, but anything after that becomes a lot easier when you show that there is a return on investment. They would never hesitate to pay me 12.5% on this setting (with an annual bonus of course on achieved sales) and when it shows to be more than 1% the equation drastically changes for them. That is the win for them (and me of course) and in all this America no longer mattered. They are losing too much money. Presentation firms are staging ‘presented success’ all whilst we can see that Microsoft lost their marketshare 5 times over and now someone else is seeing that they are shedding market share in their office and OS environment a place they never worried about before. Suddenly that 100 billion for gaming becomes an anchor around their necks and they will have little or no winnings to show for that for some time to come. They can present all they want but Tencent Is about to launch its own solutions and they stand to gain well over 50 million gamers. And well before phase two is completed they stand to get within 2 years what Microsoft required to get in 81 months (58 million units) that is what America is about to face. The sure thing of presenting consumers confidence all whilst these consumers see new shores and all these shores aren’t American firms. They are other shores and the only one who has a chance at present is Amazon (Google walked away from that). It is merely one side of business but it is a side America ignored all for the need of ego and presentations. As such as the stage goes on at present my prediction for December 2026 is still on the table, but now there is additional IP and none if it is going to Microsoft, they lose out yet again. How much longer until America is getting the gist that the party is over and the wrong people are making the decisions. 

In all this nothing is new, yet for me it remains to be a return on investment, a lesson greed driven America hasn’t figured out yet and that works for Huawei who is implementing cloud centres in riyadh and I reckon in the UAE soon enough as well. Another marketshare lost to America. In this the BRICS members have an advantage in all this and it is my believe that China will prosper massively here too. 

So enjoy your day and consider what side of business is passing you by. It might be trivial, yet in that ask yourself the other question. What gives you long term gains. You see long term implies (not proves) that the other player will be ready to commit to what YOU bring to THEIR table. It does not revolve around ‘Cash is King’ but in this day and age commitment is everything.

Enjoy

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January 3, 2024 · 21:40

A strange evolving setting

I saw the article last night (really really early this morning) and it gave me something to think about. The article (at https://www.deccanherald.com/business/economy/with-russian-oil-imports-falling-india-turns-to-saudi-arabia-2832708) comes from Deccan Herald. I do not know them, but it is an Indian paper. The west doesn’t seem to have this. So lets look at what is weird. 

It starts with “at least five cargoes of the sweet Sokol variant heading to other locations, data from vessel tracking agencies showed.” Then there is “China appears to be the final solution for some cargoes” so whilst we see that imports of Saudi oil, rose by about 4 per cent, Russian oil declined by 22%, the numbers do not add up. I personally believe that Russia is in more trouble then they are letting on. I personally believe that a chunk of that oil is going to Iran to pay for drones. Iran might have oil, but it is embargoed, Russian oil is not and they can make transfer sales and fill their coffers up that way. Now, all this needs to be taken lightly, because there is only one source and I am speculating of that. Consider the deal Russian suppliers had with India. Also consider that by late July 2023, Iran had sent at least 400 Shahed and Mohajer series drones to Russia. That is close to $20 million, per $60 a barrel that is a whole lot of oil and the fact that India is getting less implies (implies is not a fact) that Russia has more than one issue at present. The Shahed drones are running out, more are needed and Russia (through several sources) are lacking in capabilities to get their own drones to the front. This all adds up that Russia has increasing issues to maintain their battlefronts, to maintain their Russian oil supplies and to maintain their manufacturing facilities. Napoleon lost with a lot less problems.

So whilst Saudi Arabia is seeing more revenue from their oil stocks, the question is how long that happens. It is not on Saudi Arabia, but once it is shown that Russia is lacking in a few ways the larger station comes that Russia will be fighting internal and external wars. 

So how right am I?
That remains the larger question. If any of the presented facts through sources is wrong, the entire domino wall comes tumbling down. None of this could be verified and the fact that only the Deccan Herald had this is also a point for debate. There are differences between the data of Kpler and Vortexa and that is fine. But the stage where Russia is delivering 22% less whilst there are implied reasons and none of this backed up by facts, together with the one mention of China with “China appears to be the final solution for some cargoes” makes me think that there is more going on and somehow someone paid for all those drones, Iran doesn’t give these toys away. 

So there is a stage where merely some of it could be right, but which part? 

In addition to Yesterday
Yesterday I talked about tourism. What I failed to mention is that there was data on the UAE. Reuters gave it 4 days ago (at https://www.reuters.com/world/middle-east/uaes-abu-dhabi-sees-non-oil-gdp-growth-77-q3-2023-statement-2023-12-29/), I missed it.  There we see ‘UAE’s Abu Dhabi sees non-oil GDP growth of 7.7% in Q3 2023 -statement’. This is huge and it is non-oil growth. Now, this is not merely tourism, this is on more sides, but tourism will be taking a chunk of this. Poland with 1.4% growth is the biggest in the EU last year. This implies that the United Arab Emirates outperformed all EU nations by well over 500%. That is massive. Now, comparing GDP’s is unbalanced and incorrect, I get that. However, these settings imply that tourism in the US and EU are taking a serious dive in 2024. We can debate that this is merely a hiccup, or that it is nothing, a mere blip on the radar. But in light of their faltering GDP and places like Greece, Spain, Italy, London, Paris, New York and Florida need tourism these blips could have severe impacts in these places. If continued there is every chance that Saudi Arabia and the United Arab Emirates will get access to $25-$30 billion and other places do not. Do you still think it is a little hiccup? Even when we see “Florida visitors contributed $101.9 billion to Florida’s economy and supported over 1.7 million Florida jobs (2021)” now consider that to be 5% less. How many jobs will go south? The European nations cannot even consider losing that much, it would be like the impact of Greek tourism (2002-2008) but now over three nations. That impact will be seen. 

So how accurate is this?
It is not. The reported numbers from Saudi Arabia and the UAE are, but how it affects others is not directly seen and can only be speculated on. What is clear that money spend there will not be spend anywhere else and that implies well over 25 billion lost to other places. How much each is impacted remains a guess. 

So enjoy the day and consider that special deals this summer will be all over Europe and America, so you might get a decently prized vacation this year.

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