Tag Archives: the Guardian

Circling the wagons

I had not expected a follow through on yesterday’s thoughts, but here we are. It seems that there is a business dispute between UKTV and Virgin Media. The Guardian (at https://www.theguardian.com/media/2018/jul/22/four-million-virgin-media-customers-lose-uktv-channels-dave) gives us: “after Virgin sought what UKTV called a multimillion pound cut in fees, leaves fans of shows including Judge Romesh, Harrow and Red Dwarf unable to watch some of their favourite programmes“. Let’s be clear, this is a business decision, so when Virgin wants a 7 figure fee cut, there must be something behind it, should there not? In addition, we need to offer in opposition, that reporting on (as quoted) “According to UKTV, “around 4 million households” were no longer able to access the channels after the midnight deadline passed” should also have an impact on advertising, as you are broadcasting to 4 million less viewers, so there is that in the mix too. Is it merely pricing?

The quotes: “Virgin Media has accused the broadcaster of seeking “inflated sums” to provide its paid channels and linking those to provision of free channels such as Dave and Home“, as well as “Steve North, the head of comedy and entertainment for UKTV, said the company provided thousands of hours of on-demand content to Virgin, with viewings of its programmes, such as Taskmaster, via the service up by a third over the year“, finally we need to add the part mentioned much earlier in the story. With: “The BBC holds back the video-on-demand rights to its programming, instead selling them to players such as Netflix. Virgin Media said this strategy was no longer acceptable as viewers expect to be able to watch shows on demand” we see a linked part in all this, and perhaps also the part where Virgin Media dropped the ball. You see when we see ‘viewers expect to be able to watch shows on demand‘, which I thought was a silly thing to mention, because of the mere fact that Virgin Media was unable to manage the expectations of their customers is a much larger fail. It is a first duty in support and customer care to manage expectations, some use SLA’s, some use other methods (like pricing), but managing expectations was never on the plate of UKTV. We can argue in addition that as viewing was up by 34%, fees would go up, but in addition, so would advertisement revenue. When you report that programmes are watched be an additional 34%, you have an advertising selling point. The question becomes was this merely about fees?

The BBC mentions the Netflix challenge, as well as a picture of a relaxed Greg Davies sitting in a chair (who is apparently no longer trying to destroy the city of Tokyo). Yet the article gives us two points, the first is: “On Twitter, Darren Woodward said he was “gutted” not to be able to see Taskmaster, while Tom Langdon was one of a number of subscribers to wonder whether his monthly bill would be reduced because they could no longer watch the show“, and the second is: “Richard Blunt from Birmingham told the BBC: “Practically all the stations we watch on Virgin have now been withdrawn. I think we will give it a couple of weeks, hoping that the decision is reversed, before deciding whether to stay or to go.”” The entire setting could now escalate in very different manners, not all good for Virgin, actually none of them good for virgin. Even as the Guardian article ends with: “The 10 channels are still available on other TV platforms including Sky, BT, Talk Talk, as well as Freeview and Freesat. Viewers can also watch them online via UKTV Play“, we need to see that this is merely a first step. I personally believe that UKTV has figured out a few things and in this, it has options that go further than merely a fee. The fact that 4 million users are in a setting where there is 34% growth, that is a section that Netflix (and others need), so this is not merely about money, I believe that there is a shift happening. I knew that this would happen, that part is clearly seen in the Netflix pressures. That we would see it shown the very next day was not on my calendar.

So when I decided to dig a little deeper, I found an article (at http://www.gizmodo.co.uk/2018/07/uk-tv-networks-are-looking-at-creating-a-british-netflix-to-combat-falling-viewing-figures/), which gave us 5 days ago: ‘UK TV Networks Are Looking at Creating a ‘British Netflix’ to Combat Falling Viewing Figures‘, so was that a self-fulfilling prophecy or not? So as the article ends with “BBC News reports that the BBC, ITV and Channel 4 have already had early conversations about the possibility of working together to create a combined streaming service with the potential to compete with the likes of Netflix and Amazon Prime TV. Whether such a thing will come to fruition currently remains a mystery, but considering the shifting trend to online media, it seems a likely step that broadcasters will eventually have to take to remain relevant“, we see exactly the play that seems to be unfolding now, and from the pressures shown, there is every chance that through pressures applied, this new venture starts with a rather delicious slice of 4 million viewers leaving Virgin. Even as some stated that they will see in a couple of weeks, the sooner this shift happens, the more power Virgin loses, implying that Netflix will not merely grow business, it has the option to grow an advertisement branch much larger overnight as well giving them more options.

Even as we agree that some changes are about to happen, we need to realise that the UK will have a new venture in ‘package deals‘. The quicker that Sky TV and other shops include the UKFlix side of things, the quicker momentum can be gained. It is in this setting that it can grow in the UK as well as gain momentum in Western Europe, where UKTV has always found happy recipients of the series that UKTV fathered and promoted.

It does set a new tone on where places like Virgin Media are going. The UK always had a little saturated niche in all this, the fact that the Netflix equation unsettled the walls in place making it a dog-eat-dog battle field, is both good and bad, the good is that overall the pricing will become interesting to households, the bad is that those with the larger budgets can overturn whatever independence remains. It will be a fight where those with the biggest wallets will be able to out buy whatever is in play and that is not always the positive outcome for households on a budget. The issues that follow soon after that is as one is diminished, how far can it go abroad? The direct setting for the Netherlands, Belgium, France and Scandinavia is also added to the board, because a shift like that tends to move outside of the borders. for example in Sweden where 50% is set by SVT1, SVT2 and TV4 gives options for growth, especially when you consider that Disney and Fox each have less than 1%. The same we see in Norway where 50% is with NRK1 and TV2. They are all markets with options for growth; from an advertising view Norway is more of a nightmare. The two large cities merely represent 14%, whilst the villages 11th in size and smaller are less than 50,000. This is different in Sweden where the four largest cities are 25% of the population and a chunk of the smaller places are still a lot larger than most places in Norway, Sweden has twice the population, but they also have that population in larger communities. These are all elements that have an impact on growth, so that is one side and merely one side. You see Netflix and their methods are rubbing off on the other players and that is where Scandinavia becomes a much more interesting market. The land that gave us Maj Sjöwall and Per Wahlöö and their fiction in the 60’s and 70’s; the land that had Pippi Longstocking and the White Stone for the kids, whilst giving the adults Beck and Swedish Dicks is a treasure trove of IP and that is very much on the mind of the decision makers behind the screens. You see, getting the right IP is half the distance towards profitable series, and there is plenty to find in places like Scandinavia and Australia. They have built quite the score list. That setting needs to be on the forefront of all the board member minds. Getting decent writers for new series is one thing, resettling an existing gem comes at 40% less cost, whilst upgrading a series to today can score places like Netflix millions of viewers with minimum expenditure, when we consider the 8 billion that they are setting in now, delaying one series and replacing that with 10 retrenches that are unknown in the bulk of their places is a way to quickly fill needs, to up the amount of IP and the value it represents as well as open up new doors to other ventures. You merely have to see the impact of the TV series Humans, which got the makers the British Academy Television Craft Award for Best Digital Creativity, as well as a 94% rating is what matters to those in the boardrooms and even as they missed out on Humans, there is plenty to find in some of these places. The relaunch in Sweden of Beck is one part, getting that to the Netflix audience is potentially an additional market to tap in to. In the end, merely buying IP is an option and I personally see is again as short sighted, it is the interaction and engagement of these markets where new innovative IP becomes an option. You merely have to look at the past on the history of the 70’s series Kung Fu to see that the creation of IP that shines for decades is seen. And they are not alone, especially when it comes to TV series for the younger viewers. Sweden had several series like the ones mentioned earlier, the Dutch had the still immortal ‘Kunt U mij de weg naar Hamelen vertellen meneer?’ loosely based upon the ‘Pied Piper of Hamelin’, even as the materials were lost over time, that TV Series is still remembered 48 years later, that’s IP that sets a provider apart from all the other players! As such growing interactive markets, not merely acquiring IP, whilst at the same time investigating what IP is close to readily available is what pushes the Netflix investment invoice of $8 billion a year down, whilst creating content that will be around for a long time. As I mentioned in yesterday’s blog ‘Chivalry vs Rivalry‘ (at https://lawlordtobe.com/2018/07/22/chivalry-vs-rivalry/), we need to consider “The value of those rights has now spiralled, which has pushed up Netflix’s content budgets and fuelled its drive to produce its own content“, that is still going on, so the one moving fast into areas and setting the stage to acquire the IP, that is where it will be at in 3-4 years, so whomever moves now ends up having the home field advantage, giving additional rise to production settings that are currently a steal at twice the price, yet as the impact of digital content and growth becomes more and more visible, the other players will circle their wagons faster and more determined to get either much better prices, or become players in this field themselves. the moment that all this IP hits 5G and goes global, at that point the entire game changes for all the players involved, so getting there sooner is what it will be about and from what I personally expect that visible push will be all over the news with some frequency no later than 2019.

 

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Chivalry vs Rivalry

The news is still hanging onto several things that are playing. This is not a bad thing; this is the setting as news moves forward and remains news. Even when we consider the events in Saudi Arabia, where we get the Guardian quote: “Saudi Arabia has rushed to boost oil production under pressure from US President Donald Trump – only to discover that global markets might not need it yet, according to some financial experts“, we see that certain players do not tend to use a presidency as a tool, so the quote might be correct, but there is a game in play, played between Donald Trump and Wall Street. So far it works, because everyone thinks he is an idiot, that is the popular story, but I am not convinced. This is direct and it is with purpose, so something else will rear its ugly head soon enough. Yet this is not about that. You see, when it comes down to chivalry versus rivalry, we see that chivalry is dead, it has no place anymore. Even as Saudi Arabia wanted to come to the aid of America, we see the news that “the Saudis are struggling to sell as much extra oil as they’d hoped and are privately fretting that they may have opened the taps too quickly, according to people briefed by Riyadh in the last few days“, it this merely an American ply to keep the reserves maxed so the President can haul away a cheap political victory as heating prices remain low this coming winter?

Even as the Independent offers: “Societe Generale’s Mr Wittner, said: “We have hardly started to see a reduction in flows from Iran. Though there’s a lot of crude coming out from Saudi Arabia now, spare capacity is really going to be the big issue going forward. And spare capacity is getting very tight very quickly.”“, I am not convinced that this is about Iran; this is about keeping prices down over the next 8 months. The flow fall of Iran is merely a nice bonus. Even as we start on oil, we now see that a similar fight is going on in entertainment, the actual issue. In the light of Netflix against the world, we see a few changes that are now more adamant and also impacting us all. The Guardian starts the event with: “Below-par subscriber numbers last week were bad news for a service that must keep growing to survive. How will it respond?“, yet the story is not there. You see, from my point of view, 100 million subscribers is nothing to sneer at and the saturation makes new members a much harder setting, it is by no means the setting for a down draft. Even last week, when I wrote ‘Pushers of media value‘ (at https://lawlordtobe.com/2018/07/17/pushers-of-media-value/), I was confronted with several responses, that I was crazy, that there was no saturation. Yet now we see in the Guardian: ““Netflix’s big challenge is maintaining growth worldwide while its customer base saturates in core western markets,” says Richard Broughton, analyst at Ampere. “Netflix is having to work ever harder to gain new subscribers.” The low-cost nature of the streaming service – a premium subscription costs £9.99 per month in the UK and $13.99 in the US – means that it needs inexorable growth to pay for its content“, so apparently with ‘while its customer base saturates in core western markets‘ my setting shows to be the correct one. Now that we have that out of the way, and for now I ignore the one market that Netflix ignored in the UK and a few other places, worth close to an additional £15 million a month, we see that Netflix is for now all about the “it costs a lot of money to attract a Hollywood star such as Will Smith to a sci-fi film like Bright – and in recent years it has been raised by about $1bn annually. Netflix is stuck in a costly and precarious cycle“, Netflix has chosen a short term solution that will go nowhere in about 3 years.

It is the setting of the man who makes a deal with the devil, to bring 10 souls a day to stay out of hell, and accepting a 20% annual increase, as a sales director he accepts it, because he knows it can be done, yet souls are not revenue and in 3 years he needs to have accumulated 12,230 souls. After 6 years it is up to 34,200. A setting that started with 10 souls has now been increased to 25 a day, no option to fail. Greed is like that, it has no problems, because in the end the house wins or collapses, until the second happens, all serving the house are in a spiral of servitude with sliding morals. You see, the first 10 years seems fine, but after 10 years the daily soul quota has gone up to 51 a day and after that it gets interesting with decennial party where 319 souls a day will be required. That is the game everyone forgets about, steps absent of long term vision with in the end the executive having to hand over his soul, no matter what. The house of greed always wins!

Netflix is now in that downward spiral, not when it comes to members, but the setting to gain followers, set against the tides of resources, that is the war they cannot win, not until they resist temptation and take it to a very different level. They have the option and the means, but will they be willing to take the plunge?

Rivalry

This is the setting of greed, rivalry is everything, because now that Netflix has shown the value, now that the others are seeing that the setting is not merely revenue, it is massive profit for the one holding the data, that is the setting that we now get with: “Netflix was able to get hold of the rights to TV shows and films on the cheap. Rights owners and future rivals had not identified the global potential of subscription video-on-demand rights, and Netflix prospered. The value of those rights has now spiralled, which has pushed up Netflix’s content budgets and fuelled its drive to produce its own content“, there are solutions and the nice part is that both the UK and Australia have a leg up in all this, they have an advantage if the proper person gets the parties working together, but can they realise the potential that is still out in the open for the next person to grab?

I am certain that the issue is there, but sees it? I am not giving away the plot here, because there are three aces up for grabs, the question is whoever holds the fourth ace is in the running to get the clean sweep. Yet, the second party is Netflix, are they up to the task to get set up for the chop? That is the game, it is not merely winner takes all, failure is at this stage slightly too dangerous. It took me a day to realise the opportunity, because even as an IP master, I had to wonder how far it could be stretched, yet it can in the Commonwealth and as far as I can tell in the US as well, so this gives Netflix the option, however, to get this up and running, they need to truly focus. It cannot be half baked!

The next pitfall

With “Youth-targeted shows such as Stranger Things and Thirteen Reasons Why have been major hits, but Netflix faces some of the same pressures caused by the rapid generational shift in viewing habits“, that is true, but in that same setting, we see that in some cases everything old is new again, so there is space and place to grow and to do that, a first step is needed, but are the shareholders willing to play the longer game, a game that could potentially grow value by 400%? The long game is not something that shareholders are good at. They believe in short term gratification (not just on 42nd street mind you), so the game is optionally out of the hands of the Americans, giving the UK and Australia now a partial advantage over America on the entertainment business and there is plenty of famous entertainers here, beyond the Australian King and Queen (Geoffrey Rush & Cate Blanchett). This gets us to the final part in all this. The quote “Netflix’s long-term strategy is that it has to increase its revenue from subscribers; it needs to move into those content genres to replicate the journey of traditional pay-TV companies,” says Mulligan. “You need a full suite of content if you want to be a real substitute, not just an additive service.”” we see here is a dangerous one. I do not completely agree with Tim Mulligan, analyst at MIDiA Research. You see, he relates Netflix back to TV, yet we all forget that Netflix is not merely new, it is in a position to become more than: ‘the large new kid on the block‘, yet what Tim fails to see is that Netflix is optionally the new cornerstone of entirely different block, Netflix has been setting new grounds, but the inconceivable still exists, Netflix and rivals have the option to become the rulers of Tinsel town II, a setting that scares Hollywood and the large players in cinematography. They know that this is still a reality that they face and it makes every analyst take a 90 degree turn, but the reality is that short sighted on what makes for any Tinsel town is the opportunity that hands Netflix the goods. Whilst the realisation of avoiding ‘value of those rights has now spiralled, which has pushed up Netflix’s content budgets and fuelled its drive to produce its own content‘ is clearly there, the fact that no one sees the options available is equally disturbing, are they not seeing it, or are they too scared and pushing away FROM it, two very different realities. and one is a steal to own if you see beyond the 4 lines that makes the square that some analysts put you in, realising that lines on a map mean nothing to the map itself, only then can you embrace the new course where those talking the leap have an option (if ALL the conditions are right) to become the new rulers of a market no one saw coming in the first place.

That is what separates the visionaries from the second rate followers.

 

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Pushers of media value

We all heard of the name ‘pusher’, usually it is seen in the drugs community. People who prey on children and weak students with: ‘try this, makes you feel good‘. Knowing that as their customer base increases, he can continue his lifestyle of booze and bitches, because that is his only priority, to feel good and to live like a rock star at the expense of everyone and anyone else. So when I saw ‘Alarm for Netflix as shares plummet on worse-than-expected subscriber growth‘ (at https://www.theguardian.com/media/2018/jul/16/netflix-subscribers-numbers-forecasts-wall-street) and was confronted with both “But it also warned that subscriber growth in the current third quarter would likely be around 5 million, again below analysts’ expectations of 6.3 million“, as well as “spooked investors and suggested the company’s explosive subscriber growth may now be slowing. Netflix shares fell 14% to $346.05 in after-hours trading in New York. For the second quarter, Netflix reported a profit of $384.3m, or 85 cents a share, up from $65.6m, or 15 cents a share, a year earlier“, I wondered what the analyst had to offer that gave rise to the situation.

In a world where we see that the quality of life is down, where we are struggling to merely pay the rent in some places, in that world where we learn that “Netflix has almost reached the 100 million mark for streaming subscribers, thereby more than doubling its subscriber numbers from the start of 2014“, so the numbers are showing us an almost 25% year on year growth, that is pretty amazing in many settings.

In this day and age, getting over 10% growth is pretty well done. We all recognise that 100 million users might not be that much on one side, yet the entire business is set against a facade where there is more to the picture. Still, in this the entire setting a 14% drop seems a little extreme. It is set against what I regard to be the pushers of the world (also known as analysts). I have had issues with these analysts before; they are like the drug pushers of Wall Street. They might not see it in this way, but I do. In this setting when we see “that subscriber growth in the current third quarter would likely be around 5 million, again below analysts’ expectations of 6.3 million“, so explain to me where they got that 6.3 million new subscriber issue? Where is the evidence that expected 15 people from Hoboken New Jersey decided not to become a member? Sickness, getting laid off, hospital cost, daughter getting married, all optional reasons where 15 people decided on not becoming a member, now set that number in EVERY zip code in the United States. We can go on with the thousands of additional cases in the US alone, yet the wisdom of some person telling us that a mathematical model should have produced another 1.3 million uses cannot be vetted is merely the setting of a person giving a speculative result and that speculator is the cause of a 14% drop in value?

Now, we do understand that Netflix has responsibilities and with their expected growth is of course linked to the content they can afford to buy. So when I see “Netflix is expected to invest as much as $12bn on content this year, but could face growing competition in the streaming market. Apple is upping its spending on original content in video, music and publishing to $4.2bn by 2022 from $1bn this year. Amazon is expected to almost double its spending on original content from $4.5bn to $8.3bn“, there are two issues. The first is that if we quadruple the quarter and consider the 1.53 billion in profits (or expected profits) for 2018, how come that this year the acquired spending is $12 billion? We get that content is a long term pay off and all the movies acquired now will fuel the customer base for a long time, yet the fact that the profits merely represent 7.5% of the annual content spend is very unbalanced. It also gives us the additional setting that the 1.3 million additional members would not have made a dent there. The setting is fishy and it does not add up. Now, we can all agree that such services are perhaps a lot more complex, but the value long term is also setting the pace that something does not seem to add up. To see that picture we need to realise that Netflix realised well over $11.5 billion in revenue last year alone, so by giving you this, the $20 billion is not only no longer a stretch, it implies that Netflix still ends with $1.5 billion of pure profits, that is nothing to be sneered at, and in that light the spooking of the shareholders make less and less sense and in this, the entire analyst setting comes to the foreground once more, especially when we also add the one small fact that Netflix has $19 billion in assets. It is even more puzzling when we add the NY Times findings with “The company also saw its net income rise to $130 million, well over last year’s third quarter total of $52 million but short of the $143 million that Wall Street expected“, again the analysts now imploding, or is that setting back the market, whilst the records are still showing enormous growth, we see that dark cloud called Wall Street stating that it should have been better. There is nothing that shows evidence of the numbers that Wall Street holds others accountable to. In a system that is unrealistic, punishing realistic growth is not merely dangerous, it tends to be counterproductive in the end.

An additional part seen in the NY Times is now giving another light. They gave “Netflix already outspends its rivals, including HBO, FX and CBS, while Apple has recently signalled to Hollywood it would spend more than $1 billion on original content“, whilst the Guardian treats us to “Apple is upping its spending on original content in video, music and publishing to $4.2bn by 2022 from $1bn this year. Amazon is expected to almost double its spending on original content from $4.5bn to $8.3bn“, so the other two players are also spending billions in a market that is short of resources creating a bubble and bubbles are never good, so then the question becomes, is Wall Street intentionally creating bubbles to overinflate the mess and then short sell the cycle to make it implode in the future?

The fact that three players will represent close to $4 billion a year, each year is already a signal that the big screen, through internet or big screen itself is still flourishing, as the IP is brought through different ways, the only way will be up. So when we consider Australia who gives us “Netflix Australia starts from $9.99 per month for the entry-level, single-stream standard definition package, all the way up to $17.99 for the deluxe, 4K quality, four-stream package“, we see the simple selling point that a month of maximised streaming is close to a mere cinema ticket. That is the simplest of selling points and when we consider that, when we consider that this is not merely on that level, but that the setting also needs to fit the bandwidth that people sign on for, some will not charge Netflix, some do. That is also an influence. So there is more than one player that impacts the Netflix subscriber, all elements in that equation and some we can predict to some extent, but we remains in a setting where the analysts all claim that predictions were outclassing achievement in a place where growth is pretty sweet, it does not add up and that might just be me.

Yet this is where we get the Washington Post with ‘Netflix’s subscriber growth slows, panicking Wall Street‘, this is where we get to the golden egg, the part that Americans never understood, not in 1994 when some made claims on ‘saturation is a myth’, giving us an example with an elastic band, showing that 20% stretch again and again is possible and not today when we see that especially in Australia where housing prices in the big cities are through the roof, where we see that making a budget work is to cut out all extra excesses. In that setting many people can’t merely afford the $18 a month extra. That is supported with: “Professor Muir said it was important to realise that not all of those who live in poverty were unemployed. “One in three people who are living in poverty actually have wages, so we have challenges not just about how we make sure people have jobs, but we also want people to have stable jobs,” she said“. So we have an Australian setting where 1/3 is in poverty and a chunk of that has an actual income. So at that point, who of those people will have Netflix? Will they be willing to sacrifice two meals just to have Netflix? This is not a setting that is only seen in Australia. In America the UC Davis center for Poverty treats us to the setting of a few important characteristics of the 50% percent of minimum-wage earners with an age that is 25 or higher, 50% has a part time job. They have an average family income of $42,500 per year. At this stage it comes down to 20%-25% that live in poverty, when you consider that in 2016  around 43 million Americans were living in poverty, how much of an influence does that stop others from spending sprees outside of the Christmas season? When you see the hardship of anyone in your street, a person who works, fights and does whatever he can to feed his family, often both working, still not making the bills go away. How long until others start to save for the rainy day? I believe that these people are set to the economy as missing values. They do not matter, but they are still part of the total count. I personally believe that there is intent.

When we look at Wiki for a quick explanation, we get the optional view of an economic bubble with the text: “One possible cause of bubbles is excessive monetary liquidity in the financial system, inducing lax or inappropriate lending standards by the banks, which make markets vulnerable to volatile asset price inflation caused by short-term, leveraged speculation“. Yet what happens when it is not the ‘financial system‘? What happens when a bubble is pushed through analysts on the places like Netflix, creating friction with investors that apparently get spooked when a company still reports an optional 1.5 billion annual profit? So what happens when we see ‘volatile asset price inflation caused by short-term, leveraged speculation‘? Now take the leveraged speculation, asset price inflation (due to Apple and Amazon in the market) and it all suddenly implodes as all the analysts stated that Netflix could have easily gotten a million more subscribers that quarter. I hope that you get the drift now!

I am no Netflix fan (I have nothing against Netflix either). I always preferred to watch the big screen whenever I could afford it. I prefer to buy the season DVD/Blu-ray of a TV series I enjoy, that’s how I roll. Some prefer Netflix and that is fine by me too, whatever loads their canon, I say.

So when we see the Washington Post treating us to “they could validate investors’ fears of a company in slowdown mode for the first time in years. Wall Street has already been watching closely as Disney ramps up its subscription-content efforts and HBO, under incoming owner AT&T, is adopting a new strategy to compete“, we are treated to the setting of Pluto and two other dogs competing for the same bone, it is called market saturation and I have had the impression for the longest of times (around two and a half decades) that Americans either do not comprehend that part of business, or they merely do not care and ignore it. Now, we understand that at such points, the stock value of Netflix slows or even halts, yet to see a 14% drop is equally weird, which leaves me to think that Wall Street and all their analysts are in a bubble creating setting, which I believe has been going on for the longest of times. Do I need to remind you of Moody’s and S&P regarding the 2008 events? In the end they paid a fine, but compared to the damage done, it was miniscule. So when we take a step towards FLETC and the ‘Economic Crimes Investigation and Analysis‘ parts. They seem to be all up in arms for investigators, auditors, analysts and individuals serving as direct law enforcement support personnel who provide a foundation for fraud and financial investigations. Yet, when we look closely, how much effort has been done to investigate the Wall Street Analysts and other analysts who seem to be tweaking the expectations?

So when we look at the FLETC syllabus and see: “Successful completion of the ECIA will enable students to:
(1) identify various investigative techniques that may be used to investigate economic crimes;
(2) identify evidentiary documents that may be used to prove the source and disposition of monies;
(3) demonstrate how computer software may be used to organize, analyze, and present information;
(4) identify various ways that an accounting system may be used to conceal the true nature of fraudulent transactions;
(5) demonstrate how indirect methods may be used to identify illegal income; and
(6) demonstrate how effectively present investigative findings

Yet as I see it, in all this the global analysts who are spiking the expectations are all considered not a factor and have the privilege of remaining outside of the scope of all this. That also gives us that unless a 2008 version disaster happens; they and their overpaid asses quite literally get to walk away.

So how does that make sense in any universe, especially when we see the damage others faced over a decade?

Which gets us to the last quote in the Post with “Hastings did acknowledge the second quarter has historically been rough for Netflix, noting another under performance in 2016. “We never did find the explanation [for that],” he said“. In this we need to ask, was this merely a real under performance, or was it all based on a flawed algorithm, one that all the analysts using them will happily silence away?

A group of people never scrutinised, whilst a company making a clean billion plus a year is axed by 14%. Some will say it is all logical and that my lack of an economic degree makes it all my ignorance issue. Yet the Margin Call quote “2 and 2 no longer makes 4” gives the indication that it was not math and according to the math involved the 14% cut is optionally wrong, yet the reality of bubbles and the intentional creation of them is set on greed and that is the one thing that Wall Street thrives on and I wonder how closely some of its players are actually watched, more importantly, once proven, will the events actually be acted on, or will they merely receive a $401K fine in the mail?

 

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It’s called an alarm clock

This all started with the Guardian, they put an article there that connects directly with the last two articles and that is why I decided to take a look. It also directly connects to me with my Data skills and as such I thought it was a good idea to look at it. So the article ‘You aren’t as anonymous as you think‘ (at https://www.theguardian.com/world/2018/jul/13/anonymous-browsing-data-medical-records-identity-privacy) is not a consideration, it is an absolute truth that goes back to the ages of Windows 3.1. All these users thinking that you cannot be found, and that you are invisible online. That was never a truth. Yes, you can hide, you can deceive people on location, but in the end you leave data behind. So when the article treats me to “Names and other identifying features were removed from the records in an effort to protect individuals’ privacy, but a research team from the University of Melbourne soon discovered that it was simple to re-identify people, and learn about their entire medical history without their consent, by comparing the dataset to other publicly available information, such as reports of celebrities having babies or athletes having surgeries“, I was not at all surprised. If data can be aggregated, to some extent that data can also be reversed. The mere consideration of ‘comparing the dataset to other publicly available information‘ makes it happen. It goes even further when you consider not publicly available data. For example data on those watching a YouTube video, data from supermarkets (loyalty programs) and there are dozens of them. The amount of people who are connected to no less than half a dozen of them is staggering. Now consider the data in places like Facebook and you have a setting to create wires, each wire a person and a system fast enough to extrapolate dozens of wires a second, 85,000 people identified a day. You might think that this is nothing, but this new database is only growing adding more and more public data to it every second. Even if we start now, within a year 31 million people would be identified, categorised and classified. It will grow faster after that, actually the growing of that dataset is only a dozen a second in the first day, it already accelerates soon thereafter and this has been going on for close to a decade at the very least.

The text that follows: “This privacy nightmare is one of many examples of seemingly innocuous, “de-identified” pieces of information being reverse-engineered to expose people’s identities. And it’s only getting worse as people spend more of their lives online, sprinkling digital breadcrumbs that can be traced back to them to violate their privacy in ways they never expected” is true but a little fear mongering in nature. You see, it only matters when you put your life online. I saw this danger and the reality of it well before 2003, so I never allowed for internet banking, EVER!

There were issues with the X.25 protocol for a long time, my bosses then called me crazy, the flaw in the defence computer found in 1981 was ignored, people told me that I had no clue because I was not educated (with two graduates and a master I would oppose that nowadays, but then I could not). So when I saw the presentation recently by Raoul Chiesa (Telecom Security Task Force) I found the pieces that I never had in those days. His quote “We encountered a huge number of breaches on tested infrastructures, usually getting access via the main X.25 link. More than 90% was insecure“, that is the smallest part (here), so today I take my anger out on two Lt’s and a Major then were eager to belittle me and call me dumb whilst removing me from access from a system that I tried to warn them about (I held thus grudge since 1981). At the Dutch Defence Ministry, the payment systems were used to keep track of it all, it was a mere customer support function. It was fun for a month, and then I considered (and tested) the flaw. Even as there was a boss and he had a keyboard with actual keys to unlock certain options (like the keys of a lunchbox), but it was merely a charade. I learned that the system had a flaw. It was possible to get the down and out of every officer in no time, especially if they had loans. There was the flaw, and when I tried to warn someone I was muzzled and send to the basement to clean out the archives (which gave me access to a lot more). So when we see the data setting, there is a lot more going on because if someone figured out the how to get into one system, they can get into a lot more systems.

In this specific case I learned that the system was only for those following the menu rules. Yet when you press ‘SYS REQ‘ you get a blank screen, even as this was not new, knowing that one program gets you into the main screen, the people were able to get into ANY part because security was not monitored to the extent it needed to be (good old IBM), so even as you get into the system, by entering “MDET 2710” I got a new blank screen, but now with the cursor almost in the middle, I have found the loans system. So by entering the registration numbers of soldiers, when there was a loan, there would be numbers and now there is an issue, because when you know there are debts, there are issues and weaknesses. I always suspected that this was how some officers had been gotten to, but I was the idiot and quickly send away.

Now consider the fact that X.25 is still in use, that there is still a use for it (attached document) and now consider that page 19 gives the Australian defence prefixes. Now also consider that prefixes are not that secret. Now switch to page 40, where we see the assessment of Raoul telling us (unverified) that 1% of the top 1000 companies are ‘not penetrable‘, this now gives us that the top 990 companies that still have X.25 links are indeed optional data sifts.

It is that bad!

Getting back to the article we see the setting where we are confronted with “In later work, Sweeney showed that 87% of the population of the United States could be uniquely identified by their date of birth, gender and five-digit zip codes“, depending on the country it can get a lot worse sooner. You see, the Netherlands has a well-designed postcode (very postman friendly) so the 4 letter code gets you to the near location, the two letters that follows can get you to within a 10 house distance; that alone could offer the setting of identification sooner. But the clarity should be there, a zip code and a birthdate is all you need. Now, tell me how often have you filled in some voucher for a great deal and you got a massive discount? Did it include your zip code? Well, the credit card will most likely have sealed the deal uniquely identifying you to an amazing offer and from there you are now the direct target for targeted marketing and other offers. This does not need to be a bad thing, because the more 40% discounts you get, the better your quality of life looks, yet now that it is linked to a bank card or credit card also means that optionally EVRYTHING purchased after that can be linked to you too, now we get a spending pattern, we get products and services you need and want, giving those offering it a setting where they can optimise how much you get to spend (by varying services and costs). This also links to “Yves-Alexandre de Montjoye, a computational privacy researcher, showed how the vast majority of the population can be identified from the behavioural patterns revealed by location data from mobile phones. By analysing a mobile phone database of the approximate locations (based on the nearest cell tower) of 1.5 million people over 15 months (with no other identifying information) it was possible to uniquely identify 95% of the people with just four data points of places and times. About 50% could be identified from just two points“, there we get the next tier, because any additional tier gets the owner more clarity on you as a person and what you aim for (what you desire). Where you are, when you were there and why you went there. Now, a lot of this is still a stretch, because you go to work and you lunch and shop around the office to spare time. Yet that is not a given in the weekend is it and that data set grows and grows.

You might wonder why this matters.

It might not for you, you might not notice but having the needs of 3 million people in London mapped also implies where the good deals are and where true profit can be found. London is perhaps the best evidence as it is so choc-a-block full. So when you are interested in setting up a building anywhere in London is a good place, yet when you know where the spending sprees happen, you can also tell where they are much lower and the latter is the place you do not want to build. It could set the profit margin up by close to 10%, not merely in value, but by starting somewhere and the plots are sold before the building is finished, that is a hell of a lot o margin to play with. The other side is equally happening. Consider that all your activities are known, how much is a health insurer willing to pay for access? Evidence that shows a person to be a 15% larger risk factor, what will his or her premium be like in the end? Consider: ‘Insurers have to tell you why they’ve ended your coverage‘, so we accept that, but what are the chances that we get to hear the truth? They might have told you that you falsely claimed that you were a non-smoker, but is that actually the real reason?

The next quote is a little silly, but it was Apples finest hour, so I cannot deprive you of it: “Even if location data doesn’t reveal an individual’s identity, it can still put groups of people at risk, she explained. A public map released by the fitness app Strava, for example, inadvertently became a national security risk as it revealed the location and movements of people in secretive military bases“. Yes that is one option, it was a certain lack of common cyber sense from the military side of things, but not the worst, when you combine the X.25 issue, sniffers and military locations, it becomes easier to identify logistical targets, yet that is not the issue, it is the data that matters. When you figure out what goes where, you get the setting that data in transit is no longer as secure as we once thought it was, so as data is cloned in transit we lose even more. Oracle stated in one of their papers “Enterprises are concerned about the lack of control on the data in the cloud due to on-going data breaches, lawsuits, government/regulatory agencies involvement, the volume of the data being generated by hundreds of applications and the related components“, it is not merely that, it is the factual setting where data is trusted, and too often to what we might consider is the wrong party.

Wired gave us that with: “Like any industry, there are many newcomers that give the reputable cloud solution providers a bad name. These companies are poorly financed, staffed, and resourced. They are traditionally an IT solution provider who has installed some server in a data center and called it a cloud. They are not security experts, and have poor security measures in place“, that is part of the problem, we cannot tell one apart from the other and they are all on LinkedIn trying to grow their business. A valid step to take, but how can we differentiate the wheat from the chaff? That is the first issue already and we haven’t even started to keep data safe. You think that people would employ common cyber sense in keeping safe, but no, the bosses tend to go for the good deals, the ones that are on special and when they get one they let you sort it out after data was transferred, that is the cold reality of corporations.

And when it is set up, there is always one employee stupid enough to think that some mails were specifically for them and when they look at the present it is a mere cool meme, after which they have given access to the outsider, including their cloud account. That is the cold light of day in this. So the alarm clock is not there to wake you up, but to tell you that you have been asleep and things are already moving from bad to worse.

And it is not over; the large companies are still at it. Consider the headline ‘Apple Rebuilding Maps App, Hopes to Outperform Google‘, you would think that they would give up and merely use Google Maps, but the reality is that the data coming from 800 million iPhone users is just too much not to get. The business intelligence value alone goes deep into the billions and there we see it, we will connect to one or the other, but we will connect and let others collect data on activities and events, completing the picture of every unique user that is online. The fact is that if it all was secure it would not be a big thing, but there are two flaws in that thinking. The first is that free services are never free, Apple is not wasting a billion dollars on a solution that is merely a free service, for every million invested, they expect between 3 and 4 million in return. The second flaw is that whilst you think that apps are secure, they are not. Let’s be fair, most merely want to write a cool app that has fans and makes them some coins, 99% of these developers are all like that and that is a good thing, but when the system is flawed, issues happen and we are caught in the middle, whilst all our details go everywhere. Some do it intentionally through Facebook, some do it without knowing what they are doing, they are introduced to the impact down the line.

That is how it crumbles and the people need to become Data Aware and have a better Common Cyber Sense more and more, because the response ‘It was just on my own computer‘ no longer holds any water when it comes to defending your online actions.

In opposition

There is one part in the article that I do not agree with. It is the part: “One of the failings of privacy law is it pushes too much responsibility on to the consumer in an environment where they are not well-equipped to understand the risks,” said Johnston. “Much more legal responsibility should be pushed on to the custodians [of data, such as governments, researchers and companies].”” I only agree in part, the fact that data is collected needs to be revealed from the start and it is ‘opt in’ only! That means that if the customer disagrees, no data is to be collected ever. Yet many will not like it because the unwary user is the treasure trove they all want. I do not believe that we can allow for the ‘not well-equipped to understand the risks‘, like a car, a plane and a shotgun, usage can be socially fatal and have long lasting considerations.

If you did not want to learn, then do not use it. Additional responsibility is to be placed on the custodians regardless, but leaving the consumer in the country of ‘no man’s land’, in the city of ‘never accountable’ is also no longer acceptable form my point of view. The ‘figuring it out‘ time has gone. The impact is too large to remain on that route and there is enough evidence to show it.

My last ‘disagreement’ is with the end quote: “Privacy is not dead. We need it and we’re going to get there”, it is optimistic and I love it, but it is not very realistic.

In the online world: “Privacy is optionally public domain. Getting somewhere eager is to become a member of the public domain charter and that population already surpassed a billion and still growing every minute“.

 

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Space Quest 2.5

It is an interesting setting; the reference comes from one of Sierra-on-Line’s most famous games called Space Quest, in this game we see the hero going up against Vohaul and his evil plan: to eradicate sentient life by launching millions of cloned insurance salesmen at the planet!

That game came to mind the moment I was treated to ‘Grenfell-type cladding on London flats to be replaced at insurer’s cost‘ (at https://www.theguardian.com/society/2018/jul/09/grenfell-type-cladding-on-london-flats-to-be-replaced-at-insurers-cost), in this we all might seem relieved, but the truth is hidden in the subtitle with ‘Decision over New Capital Quay could have repercussions for other apartment blocks’. This is the setting and it was never going to be a win-win situation for the house owners. We see the emotional part with “A second family, which has seen the value of its London flat slashed from £600,000 to just £90,000 because of the Grenfell-style cladding, was thrilled to learn they no longer faced the bill“, I am happy for that family, I truly am, even with the first example the Guardian gave. Yet the hidden trap is not invisible, it does not hold out in camouflage. The simplest question gets you there. How much effort have you gone through to get your insurance money? I have been through it twice in my lifetime and in the end it costed me more than the premiums ever did. When it comes to insurances (beyond third party insurance) you tend to never ever win, or break even.

You see, getting an insurance firm to part with money is a bit of an issue. So when I see that they are footing the bill, all kinds of red flags went up. In Victoria (Australia) we saw in 2015 “Victorian Building Association (VBA) conducted an audit of 170 building permits following an Melbourne apartment fire that climbed 13 floors in November 2014, causing $2 million in damages, due to combustible wall cladding used in construction“, and until you get the headline ‘cladding hazard may nullify claims‘, you might not get the essential one. This is not any different in the UK. In addition there is (from another source) “However, a good number of policies stipulate that if you’ve told your insurer you have fire alarms, they must work. If an insurer finds that a home’s fire detectors weren’t functioning correctly at the time of a fire, they might reduce the claim pay out, or even turn it down altogether“, as well as “Did we have working fire alarms? Did we have a fire blanket in the kitchen and extinguishers in the house? Was there an up-to-date electrical inspection report? Luckily, we complied, but similar issues apply to almost any policy“. Now consider these parts with the Grenfell like issues seen in: “The Guardian has learned that another deficiency notice from the London Fire and Emergency Planning Authority (LFEPA) was issued on 25 January in relation to all 11 blocks in the complex. It identified 16 fire safety issues, including a lack of arrangements to evacuate vulnerable and elderly residents, an ineffective maintenance regime, a broken firefighting lift and a broken fire hydrant outside one of the blocks. It found that “the procedures to be followed in the event of serious and imminent danger to relevant persons are inadequate”, raising residents’ fears about being trapped in the event of a fire“, which is given to us (at https://www.theguardian.com/society/2018/feb/15/further-defects-discovered-at-housing-with-grenfell-style-cladding).

So in these cases, we have an insurance problem, the building is not up to specs, and any fire voids the insurance, in most cases the home insurance is also affected, yet the insurers are covering it all this time. This is not merely the Grenfell setting, all the buildings are covered. Yet what we are likely to see is that this is a quick return on investment from the insurers. You see, there is every chance that the premiums will go up between £120 and £360 a year next year onwards. Now consider that this is not merely handed to those buildings fixed, it will most likely be an overall premium increase of 1%-1.5% for every building in London, which will give the insurance companies an expected £12m-£36m per year for the next 5 years at least. So the quote “Residents, who were facing a share of a bill estimated at between £25m and £40m for cladding and millions more for round-the-clock fire wardens, were elated with the news” gives us that the insurers will take an optional short term hit with the turning point in year 2 and large profits after that. It seems like a nice business deal for them, and in light of the avoided costs most will not blink at being happy, even when the new bills arrive.

Part of that danger is seen in things like “Common buildings insurance exclusions may include: Damage from general wear and tear & wilful neglect of the property“. That part matters, because the failing fire doors, non-working water pipes for firefighting as well as other elements. Now add the quote from the Conversation (at http://theconversation.com/yes-the-grenfell-tower-fire-is-political-its-a-failure-of-many-governments-79599), which was: “Worse, it has been reported that the London Fire Authority actually wrote to all boroughs as recently as April, advising them of their concerns on the use of some kinds of cladding panels. A number of expert reports have argued in favour of revising the building regulations, notably following the inquiry into the 2009 Lakanal House fire in Southwark in which six people died. The fact that the Lakanal House fire was eight years ago and building regulations have still not been updated demonstrates a complete failure to learn the lessons from previous disasters and take speedy corrective action“. We now see a clear path to both ‘Damage from general wear and tear‘, the fire doors and ‘Wilful neglect of the property‘ optionally the fire doors, the writing of the Local Fire Authority and the non-actions on the cladding. In these cases as well as most other buildings the insurance companies can basically walk away, leaving the tenants with a nightmare scenario. They did not and there is decades of evidence that insurance companies are in a black letter law cold environment in the heat of pretty much every fire. So this is about more than merely ‘a helping hand‘. This is about the SWOT where their position was in strength; the building cooperation as well as the local government were in a place of Weakness, the Opportunity is a nice premium rise giving them many millions a year more, with one year as optional collateral loss and the Threat is close to none, optionally the initial builders will get billed to some extend as well, making the optional losses for the insurance companies even lower than initially penciled in.

For this and the previous government it is a quick fix as well as a nice setting where everyone walks away without an invoice, the only thing that this government has to agree to is the coming premium rise and as the amount seems small, they will not oppose it, the one thing that bites is that all home owners will be likely to get that increase, cladding or not. And as we get bad news management through optimistic news, we see messages like “Flood Re confirmed that the announcement comes on the back of its decision not to pass on the annual increase to premium thresholds in April“, yet later this year we will with a decent measure of ‘most likely’ get news like: ‘The added risks as well as the additional costs of upgrading the buildings that have Grenfell like cladding have forced us to add a short term increase to all premiums, so that there will be no dangers to those currently in hazardous setting of coverage against fire’, yet I personally feel certain that all those not in those buildings, where the rule “Common buildings insurance exclusions may include: Wilful neglect of the property“. Those people will still take a hit on their claim if they have one.

I admit that a lot of it is based on personal experience (not fire based though) and in light of thousands of complaints in the past, my vision in what is likely to happen, might be correct and even conservative in the projected changes. Even as I am willing to grant the response that we see with: “Then we arrive and we are the big bad wolf, because the claim is not covered“, I personally see this as the people expect a spirit of the insurance setting whilst insurance firms see only a ‘black letter insurance policy setting‘. It is a view that the legal minds understand, but that might be the only group that does. It is an idiomatic antithesis that tends to settle in the world of laws (especially taxation laws). It is important to understand that I used to see the insurance companies as ‘white collar criminals’, but not anymore. I think that this is a deeper issue that we are all mostly ignorant to. It is almost a given that spirit of law and letter of law should be taught in secondary school. It is an important skill for anyone to have by the time they get their first house and get the insurances they need. It is an important view as this one setting in London giving us the realisation that the insurance companies are embracing the spirit of the insurance, not the letter of it; yet I personally believe that this is done to create a windfall that gives these companies millions down the track for a very long time to come. We can argue that they offer a cheaper solution for those who are faces with many thousands of pounds in cladding costs, yet others will not feel the same. I was not alone in this path, Reuters gave us last October “While they cannot change existing insurance cover, renewals, many of which fall due in Jan or April 2018, will give them a chance to adjust prices or policy wordings to mitigate their risks“, and so they already had something. The question becomes, what is the cost of mitigating risk? The people will find out when they get their news premium invoice in 2019. Then we can see just how conservative my numbers were. I do expect to see the changes being released earlier that year as it will be an option for insurance companies to poach new customers from those giving voice to higher than expected premiums.

So even as we were given “AXA had upgraded its administration so that information on the number of tall buildings it insures or the type of cladding they are using is more easily available, helping to identify risks quickly“, as well as “Zurich Municipal would work with customers “to help them manage these exposures”“, the question is what exposure?

Is that exposure to the expected risk, or to the risk of getting exposed to upgraded premiums?

 

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The non-knowing speak loudest

There is an old saying that goes back to the original circus, the days of Sir Alec Guiness, John Le Carre and the circus (MI6). Those who do not know speak and those who do will not. There is however a valid issue with that mindset. When it is merely intelligence and what some regard as spyshit, we tend to not care. It is their world and they tend to live by other rules even as they have the same lack of common cyber sense as some US generals, it is their choice to make. Yet when we see labour people like Michael Danby need to present evidence in regards to “an opposition Labor party MP, called on the Liberal-National coalition to block Huawei and fellow Chinese telecoms company ZTE from supplying equipment for the 5G network. “Both Huawei and ZTE must report to the Communist party cell at the top of their organisations,” he told parliament. “Let me issue a clarion call to this parliament: Australia’s 5G network must not be sold to these telcos.”” I am actually in the mindset that his seat should be put up for auction if he does not disclose a proper setting and give evidence as to the reasoning of all this. It becomes more pressing when we see “Mr Lord, a former rear admiral in the Royal Australian Navy, told Australia’s state broadcaster on Monday that these claims were “wrong”, adding that Huawei was not owned by any committee of government and posed no risk to Australia’s security“. It is not just because Mr Lord is a former rear admiral, more that the average naval midshipman tends to be more reliable than any politician. We get this from the Financial Times (at https://www.ft.com/content/1a2d19ba-67b1-11e8-8cf3-0c230fa67aec). In addition, when we get politicians start the scare tactics of ‘critical infrastructure pose a risk to national security’, there is a clear need for both Duncan Lewis and Paul Symon AO to get hauled in a chair in Canberra and ask them to openly answer the questions regarding any evidence that Huawei is a security threat. To blatantly accept the US on their ‘china fears’ is all well and good for Telstra, yet the setting is not a given and the fact that Telstra is nowhere near the technological levels of Huawei is not something that we blame them from, but they basically lost the 5G war before it started through their own actions and inactions.

Now if there is an actual national security concern, we should be open about that and when that happens, and evidence is presented, at that point we can all relax and state to Huawei that we feel sorry for the inconvenience caused, but such concerns are just too big to ignore. I think we have had quite enough of these presentations that reek of Colin Powell and his silver suitcase with evidence that no one ever saw in 2001. We cannot go in that direction ever again. We will not be the play toy of greedy telecom companies and their internal needs for stupidity and inactions; we can no longer afford such a nepotism environment.

That same issue can be said regarding Nationals MP George Christensen. Apart from him trying to undo a business deal of a 99 year lease, no matter how silly that deal was, Australia cannot be perceived as a nation that cannot be trusted at the business table. My second issue is why a maroon (Queenslander) is involving himself with NT politics. In that regard, why do we not see the responses form Vicki O’Halloran is she has any, is she not the appointed administrator? In this, the game is not over. The Australian Financial Review gives us: “Huawei faces the likelihood that Cabinet’s national security committee will veto it supplying equipment for the 5G network, based on the recommendations of security agencies, over concerns about the potential for cyber espionage at the behest of China’s leaders“. In this the question becomes, is there an actual security concern, or is it that the national concern is the devaluation of Telstra? In additional support we need to see the Sydney Morning Herald two weeks ago when they gave us (at https://www.smh.com.au/business/companies/how-a-huawei-5g-ban-is-about-more-than-espionage-20180614-p4zlhf.html): “The Sydney Morning Herald and The Age reported in March that there were serious concerns within the Turnbull government about Huawei’s potential role in 5G – a new wireless standard that could be up to 10 times as powerful as existing mobile services, and used to power internet connections for a range of consumer devices beyond phones“, as well as “the decision will have an impact on Australia’s $40 billion a year telecoms market – potentially hurting Telstra’s rivals“. the first part is something I wrote about for well over a year, the second one is important as we see ‘potentially hurting Telstra’s rivals‘, from my personal point of view it reads like the one lobotomised idiot in telecom country gets to decide through arm-twisting on how we need to remain backwards as they set the standard that they could not deliver for the longest of times (a little sarcasm regarding Telstra’s 2011 3.7G), I wrote about that recently.

ABC gave us yesterday: “it continues to be the target of criticism over its connections to the Chinese Government, including allegations it is involved in state-sponsored espionage“, yet the people have never been shown actual evidence, so where is that at? There might have been doubts to some degree for a while, but the Powell stunt is too clear in our minds and the USA does not have the credibility (or credit rating for that matter) it once had. The fact that the opposing former rear admiral of the Australian navy trumps two half bit politicians seeking the limelight any day of the week and some stay silent, the reason for that is only speculation, but we might not need to seek far and a few words ion Google Search might help find that answer (like ‘Telstra’ and ‘8000’). When we see some giving us: ‘Telstra Corporation Ltd (ASX:TLS) is betting it all on 5G‘ and we see the Telstra strategy briefing (at https://www.telstra.com.au/content/dam/tcom/about-us/investors/pdf-e/2018-Strategy-Update.pdf), we see on page 6, Leading with 5G, that would never be an option with Huawei in play as they are ahead by a lot, so the presentation given a week ago, whilst we realise that the presentation was prepared way before that is giving the setting that Huawei is no longer considered to be competition, that is what we now face! What some might call a backward organisation proclaiming to be leading whilst 8000 men will be missing through inaction. That page is even more fun when you consider the quote ‘new technologies like IoT‘, which is funny when you consider that the Internet of Things (IoT) is a system of interrelated computing devices. It is not a technology; it is a network that enables technology. In addition, when you start nit-picking in that 34 page event, we see all the bells and whistles we need to see, yet when you consider consumers and small business (the millions of people that Telstra charges) starts at page 9 and gives us 5 slides. We see ‘cutting edge 5G capability’ (by whose standards?), we see location devices (with the image of a dog), Access to rewards an tickets, a fully-digital relationship with Telstra (an implied no more personal interaction after the sales, merely a chatbot) and value added services, yet the value of a service like customer service and customer care are absent in that part of the equation, so how does this push the people forward, because I doubt that it actually will achieve anything in the long run and one flaw will anger the actual consumers without limits.

You see, personally I believe in the IoT, I believe in 5G, they are tools to enhance experiences and interactions, not make them obsolete and that is what  feel when I saw the Telstra strategy update. These two elements can enhance customer care, customer service and customer support, not replace them with ‘AI’ enhanced chatbots. So the moment we get a 2.0 version of ‘Telstra’s new chatbot, Codi, is making so many mistakes customers are furious’ (at https://www.businessinsider.com.au/telstra-codi-bot-backlash-2018-3), chatbots can be a great asset to get the information and channel the call to the right person, yet that again is merely enhancing and that can work fine. The presentation implies the loss of actual customer values and ignoring their need for interactions. That in an aging population might be the least intelligent stance to make ever.

Yet this does not give way to the issue on Telstra versus Huawei, as the Sydney Morning Herald states “Telstra has refused to exclude Huawei from its 5G tender, but that is seen more as a way of keeping its existing supplier Ericsson on its toes“, as well as “In other words, a ban could be bad news for TPG, Vodafone and Optus. Whether it is necessarily good news for Telstra – which has its own issues at the moment – is less clear“. In finality we get “Intelligence agencies tend to get their way on matters like these“, this beckons the question what are they actually after? The US seems to be in bed with Samsung and their 5G routers, so it makes sense that this will be the path that Telstra walks as well, time will tell how it ends.

So why is this such a big deal?

We are currently in danger of actually falling behind Saudi Arabia, yes, that place in a large sandbox is about to surpass us in 5G and other technologies. They had the audacity to reserve half a trillion dollars toward Vision 2030 and Neom. So when we got “Al-Khobar in the Eastern Province, of Saudi Arabia, has become the first city in the region to benefit from the fifth-generation wireless network or 5G network, according to a press statement issued by the Center of International Communication“, last month. There was not a surprise in my bone. You see, this will drive their Vision 2030 plans even further. So as Saudi Arabia is now the new pond to grow speciality in 5G, app designers can promote, test and deliver on knowledge that will be available whilst Telstra is trying to figure out how to get 5G installed. with “All the necessary national 5G policies and supporting administrative provisions are planned to be in place before the end of 2019, along with the award of initial batches of the spectrum to support the full commercial deployment of 5G technologies“, we see that Saudi Arabia had been taking this serious for a much longer time. This goes a little further when we see ‘the Middle East and Africa 5G Technology market (Egypt, Saudi Arabia, UAE, Nigeria, and South Africa)‘, so at this point, Saudi Arabia has a head start to not just push Saudi Arabia forward, they have quite literally first dibs on gaining a chunk of the 98 million Egyptians. Not all can afford 5G, we get that, but those who do are confronted with only Saudi Arabia as a Muslim player, you did not actually believe that they would run to Vodafone, did you?

So back to the 5G local ‘market’! For this we need to take a look at the Australian Financial review 2 weeks ago. Here we see (at https://www.afr.com/opinion/columnists/the-technical-reasons-why-huawei-too-great-a-5g-risk-20180614-h11e3o), with the title ‘The technical reasons why Huawei is too great a 5G risk‘, the start is good, this is what we wanted. Yet we are treated to paragraphs of emotion and alleged settings. So when we see: “Huawei presents unique additional risk beyond the “normal” risk of buying complex equipment. China has demonstrated a long-standing intent to conduct cyber-espionage“, so is ‘intent’ shown in evidence? How did the CIA and NSA acquire our data or Cambridge Analytica for that matter? ‘China is thought to be behind data breaches‘ is merely a statement ‘thought‘ is speculation, not evidence. Then we get: “The US Trade Representative’s Section 301 report from March this year details the very close cooperation between the Third Department of China’s People’s Liberation Army (3PLA is a military hacking unit, also known as Unit 61398) and Chinese enterprises“, I have to get back to this. We are treated to ‘At one extreme, Huawei could be asked‘, is a case of fear mongering and not evidence. In addition we get ‘it is certainly a possibility‘ which came after ‘Vulnerabilities may already exist. This may not be the most likely possibility‘ as well as ‘very likely‘ all emotional responses, none of them evidence in any way, so the article with included in the title ‘The technical reasons’, has pretty much zero technology and close to 90% ‘allegedly’, speculations and emotional twists, whilst we cannot deny the optional existence of vulnerabilities, yet these are found regularly in Cisco hardware and Microsoft software, so have those two been banned in Australia?

Now to get back to the Section 301 report (at https://ustr.gov/sites/default/files/Section%20301%20FINAL.PDF). It is 215 pages and I did not read that complete political US marketing behemoth. There is one that actually carries weight. On page 153 we see: “evidence from U.S. law enforcement and private sources indicates that the Chinese government has used cyber intrusions to serve its strategic economic objectives. Documented incidents of China’s cyber intrusions against U.S. commercial entities align closely with China’s industrial policy objectives. As the global economy has increased its dependence on information systems in recent years, cyber theft became one of China’s preferred methods of collecting commercial information because of its logistical advantages and plausible deniability“, which is basically good application of intelligence gathering. Please do not take my word for it, feel free to call the NSA (at +1-301-6886311, all their calls are recorded for training and quality purposes). Oh, and before I forget, the text came with footnote 970, which gave us “A number of public submissions provided to USTR state that the Chinese government has no reason to conduct cyber intrusions or commit cyber theft for commercial purposes, see CHINA GENERAL CHAMBER OF COMMERCE [hereinafter “CGCC”], Submission, Section 301 Hearing 16 (Sept. 28, 2017); that the US has not provided evidence of such actions by China, that China is also a target of cyber-attacks, and that the two countries should work together“, there is that to deal with and is that not a rare instance where we are treated to ‘the US has not provided evidence of such actions‘, how many times have we seen claims like that since 2001? Would that number be a 4 or 5 digit number?

The point is not whether it can or could happen, the question becomes did it happen here? let’s not forget that in most settings the section 301 report is about US interests and their technological advancement (which they lost by becoming iteratively stupid). Here we have a different setting. In the setting we face Huawei has a technological advance over all we have in Australia and most of Europe as well. Huawei was one of the first to realise the power of data and 5G and they are close to a market leader, the US is basically relying on Samsung to get them there. BT (British Telecom) is on the ball, but still not on par. They are in bed with Finland “BT has teamed with Nokia to collaborate on the creation of 5G proof of concept trials, the development of emerging technology standards and equipment, and potential 5G use cases“, so this sets the larger players in a field where Nokia and Huawei are now active. The SAMENA Telecom Leaders Summit 2018 and Saudi Telecom Company (STC) announced today that it is working with Nokia to launch a 5G network in 2018 within Saudi Arabia, yet the technology agreements show that it does include Huawei and Cisco, so they aren’t already active, the setting for the initial bumps in the road that Cisco, Nokia and Huawei will surely overcome is knowledge that we will not have in Australia long after someone was able to connect the 5G router to a power point (very presentable, yet the online green light seems to be broken).

So whilst politicians are considering who to be buddies with, Saudi Arabia joins the US and they will be the first 5G providers, which means that the UK and Australia are lagging behind and optionally not for the short term either.

So am I not knowing or am I all knowing? I actually prefer the first, because it is more relaxing; yet the need to speak out loud is becoming increasingly important even if it was only to place the loud mouth limelight seeking politicians like Michael Danby and George Christensen in their slightly too arrogant place. They are of course welcome to present ACTUAL evidence proving me wrong. #WishingForAMiracleHere

 

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Way of the Dodo

Tariffs are nothing new, these things have existed for the longest time. I grew up where that was a given, so in my youth, only the rich bought a Harley, a Chrysler or a Chevy. I still remember walking to the shop in Rotterdam and look at all those awesome vehicles through the windows (I was too young to drive in those days), many grew their passion that way. It seems odd that living next to the country that made Volkswagen and Mercedes, we wanted a Blazer, a Harley or another American car. Nowadays, the petrol guzzlers they used to be wouldn’t make it today in Europe. So when we see: ‘EU tariffs force Harley-Davidson to move some production out of US‘, I merely see a stage setting to the old ways. The Guardian gives us loads of information as the market slides, as the shift of production and the changing of the US stock market. That is the direct visible impact of the Trade wars. Australia had this setting a few years earlier as the car industry packed up and left Australia for more exploitative settings in Asia. In the booming market that is stated to exist, we see ‘Harley: EU tariffs will cost $100m/year in short term‘ (source: the Guardian). this is a war the US president started and he forgot that companies, especially US ones, have one focus, short term ROI and a trade war changes the hats of many corporations overnight. This is seen to some degree as Bloomberg treated us to ‘Bigger Booby Trap for U.S. Economy‘. We get introduced to “Federal Reserve Chairman Jerome Powell said on June 20 that officials are beginning to hear that companies are postponing investment and hiring due to uncertainty about what comes next” (at https://www.bloomberg.com/news/articles/2018-06-24/trump-s-trade-war-sets-bigger-booby-trap-for-strong-u-s-economy). It is what is sometimes referred to as the corporate mindset, the consideration that tomorrow is not going to be any better for now. In all this the US hides behind “tax cuts power both consumer and company spending. That would be the strongest in almost four years and twice as fast as the first quarter’s annualized advance of 2.2 percent“, yet the US seems to forget that tax cuts also means that infrastructures are falling apart, the US has a debt it cannot seem to pay and the debt keeps on rising. This in a nation where the national debt has surpassed $21 trillion (103% of GDP), whilst in addition the statistics show that the US faces a setting where the debt per taxpayers is $175K opposing a revenue per taxpayer is merely $27K, a $148K per taxpayer shortfall, that is not the moment when tax cuts have any clear momentum, because the moment the infrastructures start failing, at that point their momentum seizes. Even as Nariman Behravesh the IHS Markit’s Macroeconomic Adviser give us “If they keep down this path, all the positive effects of the tax cut will be gone“, it is worse than that. This gives the indirect implication that unemployment rates will go up giving additional ‘attack’ against the US infrastructure. All this seems to become a direct result of the tug of war between tariffs and protectionism. The BBC gives the best light (at https://www.bbc.com/news/world-43512098), when we consider ‘Five reasons why trade wars aren’t easy to win‘. In this we see (not all five added):

  1. Tariffs may not actually boost steel and aluminium jobs much. The question becomes, how much of a boost would be possible, and is this proven or still merely speculation?
  2. Tariffs are likely to raise costs in the US, so the cost of the product will be increased as these CEO’s do not want to take it out of their margins, so it will be bookkept in another place, the consumer has to pay for all these charges in the end.
  3. Tariffs could hurt allies and prompt retaliation, which is already the case and when you consider that the two largest deliverers of steel are Canada and the EU, the move does not make that much sense. So we see a tariff war that will be about exemptions. In that regard, the tariff war is a bust where the companies hit will be facing a rock and a hard stand on tariffs, this is shown by a few clever people to move part of their operation to Europe, and Harley Davidson is merely the first of several to make that move.
  4. China has options, this is the big one. The US blames China for flooding the market with cheap steel and aluminium and has already stepped up protective measures against Chinese steel products. In opposition, US businesses, including those in the car, tech and agriculture industries, are eager to get into the Chinese market, giving leaders there some leverage. So in the end, the tariff war is not strangling US businesses to fan out to the Chinese market, as exemptions are gained here, the tariff war becomes close to pointless and it merely drove down the economy. This last part is not a given and cannot be proven until 2019, which could null and void any chance of President Trump getting a second term, in addition, if this is not going to be a slam dunk win for the Democrats, the Republicans better have a strong case, because 2020 is the one election where the chances for winning by Jeb Bush (Florida) and Ann Coulter (Florida) seems to be a better option than re-electing the current president. Who would have thought that in 2016? It becomes hilarious when you consider that 2020 is the year that Marco Rubio declined to run, only to give the presidency to Ann Coulter. My sense of humour needs to point that out, whether it becomes reality or not.

The previous part is important to consider, not for the matter of who becomes president, but the setting that the economy is in such a state where we all see the proclamation ““Anyone who thinks the economy is being wrecked doesn’t know what they’re talking about,” Commerce Secretary Wilbur Ross said in a June 21 Bloomberg Television interview“. We accept the fact that he states that, yet everyone seems to overlook that the debt also gives an annual interest that is close to $100 per taxpayer, now consider that 80% of the population is in the 15% or 10% bracket. So from their taxation we see a maximum of $755 where 13% goes straight to the paying of the interest, when you are in the higher bracket 3% is lost. So before anything else is done up to 16% is lost and that accounts for 80% of the population, merely because no budgets were properly kept, the US infrastructure lost up to 16% straight from the start, that is the undermining of an infrastructure that also fuels the economy which it can no longer do. You see behind this is the IP, or as the US calls it the IP theft by China. I am uncertain if we can agree. I am not stating that it does not happen, I merely look at the Dutch examples from Buma/Stemra in the 90’s and their numbers were flawed, perhaps even cooked. They never made sense and after that we have seen ‘political weighting‘ of numbers that were debatable from the start.

So when we look back to 2017, we see the NY Times giving us: “Intellectual-property theft covers a wide spectrum: counterfeiting American fashion designs, pirating movies and video games, patent infringement and stealing proprietary technology and software“, yet I have seen these accusations in Europe and the numbers never added up. So when we see: “Central to Chinese cybersecurity law is the “secure and controllable” standard, which, in the name of protecting software and data, forces companies operating in China to disclose critical intellectual property to the government and requires that they store data locally. Even before this Chinese legislation, some three-quarters of Chinese imported software was pirated. Now, despite the law, American companies may be even more vulnerable“. It will happen, yet to what degree does it happen? What evidence is there? Consider the setting when we think of students. Students tend to have one of the harshest budgets to live on. Let’s take 100 students and they all decided to duplicate (read: borrow) the latest album from Taylor Swift ‘Reputation’ (it is easier to imagine it when the victim is a beautiful blonde who only recently stopped being a teenager). Now, basically she lost $2390 in revenue, yet is that true? How many would have actually bought the album? Let’s say 10% of all students are real fans and they would have bought the album (when not confronted with the choice of food versus entertainment), so the actual loss is $239. Now, this is still a loss and she is entitled to take action here. Yet the people making a living in the facilitation industry will demand the loss be set to $2390 that is where the numbers do not add up! There is the setting of eagerness to hear an album versus the need to have the album. We are all driven with the need to hear the album and some will buy it. This opposes several views and whilst the implied copied work allegedly is done so in the hundreds of thousands, the evidence is not there to support it. That is where weighted forecasts are the setting and it is an inaccurate one. So in all this, from the IP point of view, do we have 23,675,129 C# programmers, or merely 24 million people who wanted to take a look at C# only to install it and never use it because they could not figure out what they were looking at?

Now we get to 2018, where we see (at http://money.cnn.com/2018/03/23/technology/china-us-trump-tariffs-ip-theft/index.html) the projected issues with “The United States Trade Representative, which led the seven-month investigation into China’s intellectual property theft and made recommendations to the Trump administration, found that “Chinese theft of American IP currently costs between $225 billion and $600 billion annually“, I wonder what numbers they are set on. Now we can agree that the likelihood of “”China has sought to acquire US technology by any means, licit or illicit,” James Andrew Lewis, senior vice president at the Center for Strategic and International Studies in Washington, wrote in a blog post Thursday” being true in regard to defence projects would be high. Yet in all this, where is the data supporting these views? Without proper data we are faced with US companies setting expected revenue that is many millions too high and that part remains unanswered on many fronts. Now in defence, we get it! That is the game, so as we consider the news last year from breaking defense with the news that: “compassion for the Army, which is trying to standardize its computer systems across more than 400 units in the next 28 months. The objective is a “single software baseline,” where every unit has the same set of information technologies. Such standardization should simplify everything from training, maintenance, operations and future upgrades“, this is fun to read as I had to set up something like that for a company much smaller. There we learned that Dell was kind enough to have within two shipments the same model computer yet both had different patches because one chip had been changed. Now consider that this ‘unsettling dream of standardisation‘ was for a company with hardware usage merely a rough 0.13% of what the US Army has. So, that is something that will bite them soon enough. This doesn’t make the setting smaller, but a lot larger, the wrong patches tend to open up networks for all kinds of flaws not correctly set. So the cyber intrusion setting would be an optional 300% larger, giving a much larger success rate, all people willing to sell data to the Chinese (or the Chinese merely enticing the American people to embrace marketing capitalism for their own gains).

To explain the previous part in its proper light we need to realise. It is not merely about IP theft and rights; it is also about common cyber sense. In both the military and corporate setting there is a need for levels of standardisation, whilst IP that tends to rely on standardisation to be more successful, the IP theft setting is actually opposite to that. The Conversation (at http://theconversation.com/three-reasons-why-pacemakers-are-vulnerable-to-hacking-83362) gives us when they look at the medical dangers. As they give us Power versus security as well as Convenience versus security we see the first dangers. So consider the following. First there is “according to Carnegie Mellon researchers, can increase the energy consumption of some mobile phones by up to 30% because of the loss of proxies“, then we get “Most embedded medical devices don’t currently have the memory, processing power or battery life to support proper cryptographic security, encryption or access control“, giving us that hacking into someone’s pacemaker is actually not as hard as one might think. Now consider that encryption, or a lack thereof can be found on a large variety of IoT devices, and any army has their own devices that need to be more accessible at all times. In the second consideration we get “The prospect of having to keep usernames, passwords and encryption keys handy and safe is contrary to how they plan to use them“, as well as “When your pacemaker fails and the ambulance arrives, however, will you really have the time (or ability) to find the device serial number and authentication details to give to the paramedics“, it is the age old setting of convenience for the safety of all. So as we realise this, how much IP theft was already available before anyone realised its need? It is almost like the gun laws in the US, everyone wants gun laws whilst there are millions available for unmonitored purchasing defeating the purpose altogether. In that same setting we ignore common Cyber Sense too often allowing for IP theft on a much larger scale. The issue is that it does not mean that this is actually happening, or that others have interest to steal that particular IP. So we can optionally agree that the Chinese government that they definitely want all the IP on that front, even as some sources state that there is still a problem. So when we consider to an example, we need to look at that part of the information came from a research report by LtCol B. L. Ream, USAF, which gives us “There are two types of guidance systems available, the AGM-65A/B is optical guided and the AGM-65D model Is Infrared guided“, as well as “Once launched, the missile maintains a lock on to the target and guides autonomously, providing a standoff launch and leave capability. The aircraft can then egress the target area or set up to fire again in a target rich environment“, yet the other undisclosed source gives us that a programming issue on the locking when it is set through a buddy system. The: “data link control of the weapon can be provided from two different sources. Either the launch aircraft can guide the weapon or a buddy aircraft can control the weapon after launch. In either case, data link line of sight must be maintained between the data link aircraft and the weapon. Thus, on a standoff control scenario, the further away from the target the control aircraft is the higher altitude it must maintain. Even though this may not appear to be tactically sound, the standoff range is impressive“, so the undisclosed source that gives that the Data Link has a match issue and there is a chance that the speculated offset of 35 metres is ‘accidently implemented on targeting‘, will there be an issue of IP theft? When materials are openly available on the internet, as I was able to read the report on the Defense Technical Information Center site. When is there a case of IP theft? In this I love the reference that WIPO uses. Here we see: “Copyright protection extends only to expressions, and not to ideas, procedures, methods of operation or mathematical concepts as such“, considering that ballistic software is 90% math (read: the application of mathematical concepts), copyright as an option goes straight out of the window, in addition, the data link adjustment makes it in theory a new product that was not covered in the first place. So standardisation makes it easier to get to the lollies, and by adjusting the wrapper it ends up not being IP theft, as long as no trademarks reside on the wrapper (a ‘it is more alike than not‘ issue in IP law).

And now for the main meal

This is seen in the CNN article I raised earlier. The headline ‘President Donald Trump has slapped tariffs on $50 billion worth of Chinese goods, taking aim at China’s theft of US intellectual property‘. It was and has always been about IP protectionism. Business Insider gives us “Two former senior Defence Department officials said Chinese intellectual property theft cost the US as much as $US600 billion a year, calling it possibly the “greatest transfer of wealth in history.”“, the Financial Times (at https://www.ft.com/content/995063be-1e0a-11e8-956a-43db76e69936) gives us: “as Chrystia Freeland, Canada’s foreign minister, suggests: “It is entirely inappropriate to view any trade with Canada as a national security threat to the United States.” Yet once this loophole is used so irresponsibly by the US, of all countries, where might it stop?” The Financial Times takes it a lot further giving raise to the question how did it in the end serve IP? Where we saw more than once the terms ‘as much as $US600 billion a year‘, yet no evidence is presented. There is no setting that ‘Two former senior Defence Department officials‘ can present a list adding the numbers up and with $600 billion in the balance (as opposed to the commercial industry) we see that if proper evidence was presented a better case could have been made. Where we see in opposition to China: a lucrative market in designer knockoff goods in places like Amsterdam and London. London getting its share of 17 million tourists, all happy to get the latest Gucci bag for a special discount price of £19.95 as well as in Amsterdam where the 14 million visitors can get them for a mere €25. So did Gucci report a €812 million in IP theft losses? What about the other brands? I was the proud owner of an Australian Polo for $12, I merely needed a polo shirt (many years ago) as some drunk blonde thought it was perfectly normal to dance in high heels in the middle of the road holding a glass of red wine, so as she jumped to get away from a car (who had an actual reason to be on the road), I ended up with her wine on my shirt. So I got to the first place that sold a polo shirt and got a new one so I would not arrive at a diner red stained before it even began. Did I initiate IP theft? I had no idea what ‘Australian’ was in those days. There is the setting, what we know, what was real damage and how it is presented by those needing inflated IP theft numbers?

It is in this setting that we need to see the stage for reported IP theft. We agree that the smallest fraction is indeed set to the covert acquisition of military IP, yet the bulk (well over 95%) is all about a misrepresenting economy, the brands want their losses to seem as large as possible, the US is setting that stage to prospective economic health, yet that evidence cannot be validated and the tariff war is likely to become a much more detrimental factor in the US economy that is currently presented as a revenue bubble that will impact sooner rather than later. The independent gave us last December (at https://www.independent.co.uk/voices/economy-signs-interest-rates-donald-trump-market-bubble-burst-next-year-a8102356.html) that ‘Five economic signs that can tell us if the bubble will burst next year‘. Here we see “The good news is that the world is at last experiencing a coordinated expansion, with all major regions growing reasonably swiftly“, as well as “the policies that have led to this expansion, especially ultra-easy money conditions, have created a boom in asset prices that at some stage will come to an end“. There are a few views in all direction, yet the one that no one seems to focus on is the quality of life. Earlier this year USA Today reported that “California has the worst quality of life in America“, the sunny state is where people can no longer afford to live to any decent degree. That part is forgotten, the QoL in New York is in 25th position, not a great place to be. The Quality of Life in the US has decreased to the degree where it is the lowest in the developed world. That and the fact that the US is at minus 21 trillion does not help. It is shown in the US Social Progress Index where none of the five largest state economies (California, New York, Illinois, Florida and Texas) are in the top ten states on social progress. This is important and reflects back to the student example I gave earlier. So as these people will all ‘borrow’ the latest Taylor Swift album and none of those will buy it, because they cannot afford to do so. That part becomes even more visible when you consider the Wired setting on pre-owned games in 2016. At some point Microsoft made the terminal choice as given by Wired through “You may remember that Microsoft attempted to do away with “used games” with the launch of the Xbox One. (Yeah, they made some hand-wavy claims of players being able to trade games at “participating retailers,” but the DRM scheme meant you couldn’t borrow, lend, sell them on eBay“, that setting is merely exploding in an economy that is not moving forward. That with 80% of the people on merely a 15% tax bracket or lower and the cost of living there is still going up. Even as Microsoft is pushing to “buy at the Microsoft store“, a digital copy cannot be handed out to friends, so there is little push for that move when you can only afford 4 games a year. However, Microsoft is in equal measure pushing for the Game Pass which balances one for the other. EA is making a similar move and it is actually an intelligent move to make. The few that would buy the latest NHL version no matter what gives is nothing compared to the overwhelming group that will happily buy the previous year version when it is part of a package deal at $40 a year. So I might wield the latest NHL version, at $40 a year getting the previous season of FIFA, NBA and NFL is just smart thinking. Yet these people are equally part of the claimants of IP theft. The question becomes (even as we accept that it will happen), how large is the actual IP theft? So when the US adds a 10% tariff on video games, does that merely make the download 10% more expensive? I do not think that from $40 to $44 for EA games is an increase we lose sleep about, yet the ‘cost’ of downloading remains as well, and in the flawed Microsoft design, how does the tariff apply over time, on DLC and other elements in gaming? All these changes and increases, where the consumer sees no upside, all based on projected and presented numbers without its proper representation and scrutiny.

This is how an economy goes the way of the Dodo, so when you think (source: Sydney Morning Herald) that the start of ‘US plans to curb Chinese tech investments, citing security‘ is a good idea and it is waxed with “the White House would use one of the most significant legal measures available to declare China’s investment in US companies involved in technologies such as new-energy vehicles, robotics and aerospace a threat to economic and national security, according to eight people familiar with the plans“, we need to see in equal setting the fact that 750 million Europeans might find the escalation of events important and threatening enough to take a 180 degree position on tech operators like Huawei when we are treated to “Huawei, China’s biggest maker of handsets and networking equipment, which has been flagged numerous times by US lawmakers as a possible security threat to Americans. Upon the New York Times’ publication of a piece (paywall) highlighting Facebook’s data sharing with Huawei, as well as with three other Chinese companies, the social network told the paper it would wind down (paywall) its partnership with the Shenzhen-based phone brand“. One side tries to stop and filter, whilst the other side turned open the tap and let the room flood. Even now, after a congressional hearing and the Cambridge Analytica events, we see alleged transgressions and the sharing of data on a stage where we see only growth. With “Due to the importance of highlighting the natural and heritage landmarks in the Kingdom, “Huawei Saudi” joined together with Qumra’s community of photographers to organize a workshop around “photography through smartphones” by using the latest “Huawei P20 Pro” phone” and the setting that offers the latest in mobile technology far below the prices that Google, Apple and Samsung have. It does not matter on how the tariff war is to become a disaster, it is the mere realisation that it fails because those implementing changes do not seem to comprehend that the economy consists of well over a billion consumers and they cannot afford the 10% more or the 28% more expensive mobile phone alternatives. In all this the people confronted with the dilemma merely went directly to the consumers, as such Harley Davidson is moving to Europe to circumvent a few barricades, a tariff war that was short sighted to a lot of people more intelligent than me and the country that considers naked short selling to not be illegal seems to be doing just that to its own economy, how is that the setting of morality of capitalism?

We consider the way of the Dodo and realise that in the end it merely tasted like chicken.

#HowSmartWereWe or is that #HowSmartHuawei

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They are still lying to us

There is a piece that the Guardian gave us less than 12 hours ago. The title ‘Greece ‘turning a page’ as Eurozone agrees deal to end financial crisis‘ should worry you. You are getting played! The article (at https://www.theguardian.com/world/2018/jun/22/eurozone-greece-financial-crisis-deal) is giving a dangerous situation as it is downplayed on nearly every level. Now, to set the stage, we need to understand that government budgets are complex. No one is denying it. Yet, what is complex about: “Eurozone member states reached an agreement on the final elements of a plan to make its massive debt pile more manageable, ending an eight-year bailout programme“, can you tell me that? You see in the heart of this is ‘its massive debt pile more manageable‘, we all see that. Yet do we understand it?  €328 billion, the interest on that small sucker is well over €500 a second! The debt is around 180% of GDP, it was 178% last year. These are issues that matter, because it gives Greece no options. Then the Guardian gives us the bit that matters a lot more. You see, in part one we consider “The plan allows Greece to extend and defer repayments on part of its debt for another 10 years and gives Athens another €15bn (£13.2bn) in new credit. Tsakalotos said it marked “the end of the Greek crisis … I think Greece is turning a page.”“, so an option to get even MORE DEBT. When was that a good idea? Now consider that the interest on the current loan is €640 million a year, so how does raising the debt by 5% help? You see, we see the game played, because the next elections are 20 October 2019. This is the beginning of an election stunt and the Eurozone is happy to help only if the current government does what the Eurozone tells them to. How is that for an option?

The next pack of non-truths is given by PM Alexis Tsipras with “The prime minister, Alexis Tsipras, told a meeting of MPs: “Greece is once again becoming a normal country, regaining its political and financial independence.”” I hope you understand that financial independence will not happen until 2045. The debt is that severe. The banks are not willing to be soft any longer, when the access to the markets are given it will merely take one screw up, one act of short sighted stupidity and people all over Europe will rally to demand the barring of Greece from the markets for decades. So when we are presented within: “The plan allows Greece to extend and defer repayments on part of its debt for another 10 years and gives Athens another €15bn (£13.2bn) in new credit“, you see this is what the beginning of slave labour looks like, a debt that cannot be repaid, a setting where €15 billion is merely a smoke screen and the coming years when you think your life is getting better, the truth is merely that your options are taken away. That is how you enter into slave labour. And the Eurozone will be nice and humane about it, they will not call it slave labour, they will call it new zero hour contracts and with the definition “Any individual on a zero hours contract who is a ‘worker’ will be entitled to at least the National Minimum Wage, paid annual leave, rest breaks and protection from discrimination” and the Greeks will realise too late that this government AFTER its election will set the stage where because of the high debts the National Minimum Wage would optionally have to be lowered by 20%, until the debts are better dealt with. So there you are sitting on a terrace having your last pita gyros with an Ouzo realising that you can no longer afford to do that, your income got cut by 20%. The opposing party reacted to the credit buffer with ‘Kostis Hatzidakis said it reflected the lack of faith international creditors had in Athens’ ability to successfully return to capital markets.‘ And in this Kostis is right, the international markets have zero faith in their return, they rely on a small thing called mathematics and the clarity there is that the scales are not in the favour of the Greeks. The financial market is hailing the success, especially those making money of every trade, and until the money is gone, some parties on Wall Street will love the Greek, give parties in their honour. The parties behind this were shown in the NY Times last week (at https://www.nytimes.com/2018/06/19/business/economy/greece-europe-bailout.html). Here we see “To play it safe, Greece won’t start selling bonds until well after it exits the bailout. Instead, the government, which is being advised by Paris-based Rothschild & Company, will pick a moment in the next two years when market conditions seem favourable. A cash buffer of up to €18 billion, funded by creditors, may help Greece secure the liquidity it needs in the meantime“, so now the credit makes a lot more sense, does it not? A credit to pay the bills until there is one more fish to cook for Wall Street ending the existence of Greece. Well, actually the Greek elected officials will do that all by themselves. Because it will be there choice (through whispers) that benefits could be gained through 10 year bonds giving 10 more years of relief. Yet those billions come at a cost, a 2% cost which goes to the traders, they will cash in millions at the expense of a few parties costing them mere thousands, after which they switch off their phones, walk away and it is no longer their problem. For them it was merely good business, the direct application of a mere fool and his money getting parted.

Yet, this is not the only part. In what I would regard to be a direct outright lie, we see the actions from Pierre Moscovici as we are treated to: “Greece had received €275bn in financial support from its international creditors over the past eight years and twice came perilously close to being kicked out of the Eurozone group, the EU commissioner, Pierre Moscovici, said, adding: “There have been enormous sacrifices. But at last Greece will be capable of moving on its own two feet.”“. This is what I personally see an outright lie! Let me explain why I think that this is as bad as such. The documentation gave us (I already published it before). It is a paper from 2009 from the ECB and I gave light to it in my article on July 1st 2015, yes, almost 3 years ago. The article was ‘Dress rehearsal (part 1)‘ (at https://lawlordtobe.com/2015/07/01/dress-rehearsal-part-1/), the original paper is there at the end. It is called ‘Withdrawal and expulsion from the EU and EMU some reflections‘, a paper written by Phoebus Athanassiou. Here we see “The idea that the treaties should explicitly provide for a possibility of expulsion was discussed in the 2001-2003 Intergovernmental Conference responsible for drafting the ill-fated Constitutional Treaty, but was abandoned“, on page 32 it gives the premise that greed driven politicians did not consider that expulsion should be an option. In addition, the EU observer gives us in 2011 ““Neither exit nor expulsion from the euro area is possible, according to the Lisbon treaty under which participation in the euro area is irrevocable,” he added, referring to the European Union’s rule-book.” and there is May 2012, where we get “The Mechanics of Eurozone Withdrawal, It has frequently been stated that the EU Treaties contain no legal framework for a withdrawal from the Eurozone.  This is true and, indeed, the Treaties make it clear that the process of monetary union was intended to be “irreversible” and “irrevocable”“. The last we got from Locke Lord LLP, a Texas Lawfirm. So I now need to revert to my original Dutch Diplomatic self stating: ‘Moscovici, you stupid fuck! There is 9 years of documentation from people better educated than me stating that kicking out of the Eurozone was not an option in any way. So get a fucking grip on your stupidity and amend it or resign your post, your choice!‘ (Sorry, I needed to get that off my chest, I feel a little better now).

The final straw for my ego is found in the Guardian quote “But it means the left-led government in Athens will have to stick to austerity measures and reforms, including high budget surpluses, for more than 40 years. Adherence will be monitored quarterly“, when we consider that my setting was without the ‘discount’, the proven setting that the debt will be a 3G debt, it will push hardship on three generations. A setting I was able to prove with an abacus is now finally recognised by those less fortunate as they were not able to get basic calculus done. I am happy for me being correct, but not for the hardship that the next generation of Greeks face, they never had any choice in the matter, merely have to clean up after grandpa’s bad political choices, to them it is massively unfair.

The final part if given with: “At almost 180% of GDP, Greece is burdened with the highest debt load in Europe. The €320bn debt mountain is widely recognised as the single biggest obstacle to economic recovery. The International Monetary Fund had resolutely refused to sign up to the country’s latest bailout unless Eurozone creditors agreed to a restructuring that would ultimately make the debt sustainable“, most will not recognise the miswording that is used here. With ‘widely recognised as the single biggest obstacle to economic recovery‘, which is actually ‘Greece has no options to recover from a debt that high, not ever‘. Which leads to ‘International Monetary Fund had resolutely refused to sign up to the country’s latest bailout‘ and ‘make the debt sustainable‘, which needs to be read as: ‘the IMF cannot allow the support of a debt that cannot be paid off, lower it!‘, yet when is the setting for sustainable made? Making it longer by setting the €328 billion in three stages of 26 years each? Who will sign up for that? How many forward pushing bond programs will it require and we understand that among the banks (read: financial institutions), they are willing to do that as long as it is set in 25% profit stages, giving light to the fact that the additional pressure beyond the debt is the Greek population paying an additional €78 billion in sustainable bonus. If you’re Greek, would you want your child to inherit a €75 billion invoice at birth? That was what I predicted three years ago and I have been proven correctly and I have been conservative, when you consider the cost of the bonds, the interest paid to the people buying the bonds as well as the impact of devaluation of a nation that cannot fund its infrastructure. It is a mess and when you consider Forbes on 28th Jan 2017, where we see: “The IMF projects Greek debt will reach 170 percent of GDP by 2020 and 164 percent of GDP by 2022 but will rise thereafter, reaching around 275 percent of GDP by 2060” (at https://www.forbes.com/sites/timworstall/2017/01/28/amazingly-yes-the-imf-is-still-saying-that-the-greek-debt-problem-is-not-yet-solved), we see that they were off last year by close to 10%, so the prospect for Greece is even worse than the IMF predicted (I admit a slight overbearing assumption at present).

To illustrate that, I will revert to a source that I cannot vouch for, yet they give (at https://www.thenation.com/article/goldmans-greek-gambit/) “As a result, about 2 percent of Greece’s debt magically disappeared from its national accounts. Christoforos Sardelis, then head of Greece’s Public Debt Management Agency, later described the deal to Bloomberg Business as “a very sexy story between two sinners.” For its services, Goldman received a whopping 600 million euros ($793 million), according to Spyros Papanicolaou, who took over from Sardelis in 2005“, a fee closing that surpassed half a billion euros.

So in the end, the news, the papers the quotes, it will be up to you to decide how Greece is given a fair go, yet they themselves have mostly only themselves to blame. You see, in all this, how many Greek politicians went to prison? How many got their assets taken from them? Or are we all agreeing that there was no legal option? Now wonder if the legal options exist at present, if not. Then this is the bed of hardship that the Greeks made for Greece.

So, are the Greeks still being lied to? If that is so who exactly is presenting their version of the ‘facts’ to the Greeks?

 

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The Tesla orator

The issue has been out for a little while, yet up to now it didn’t really interest me. Cars come and go, some cars have flaws, and others have merely a dent in its design. There are consumer laws and there are legal paths for those buying the wrong product, or better stated a flawed article. Like below, the T7 transporter, a space ship costing 17 million, its manoeuvrability is so bad that an opponent flying something at the cost of 5% of this ship can destroy it without too much hassle.

Worst buy ever (at 17,472,252 credits)

 

So why a game reference?

Does it matter what you bought, what it was for or why you bought it in the first place? Cars are like video games to most people; their marketing is about look, about sensation, about satisfaction and about joy. When was the last time that a car was actually marketed or sold to you with only a focus to get you from point A to point B?

So when I saw the article (at https://www.theguardian.com/technology/2018/jun/21/tesla-whistleblower-sabotage-elon-musk-gigafactory-martin-tripp), with the title ‘Tesla whistleblower claims company is ‘doing everything it can to silence me’‘, I started to wonder what this was actually about. The subtitle gives us “The electric carmaker is suing a former technician for alleged hacking, but he says he’s being scapegoated for leaking concerns“.

So the two parties, is this one side about ‘leaking concerns (whistleblowing)‘ or is this about ‘alleged hacking (industrial espionage)‘. As the Guardian treats us to “By the end of the day, he had been sued by his former employer for alleged hacking and theft, engaged in a hostile email exchange with Elon Musk, come out as a whistleblower, and was being patted down by sheriff’s deputies over allegations that he was threatening to go to his former workplace and “shoot the place up”“, we need to wonder what this is actually about. You see, from my point of view, if there are concerns you take them up with the ‘right’ parties. Those who know me know that I did just that, straight to the CEO and I was not nice about it. I had customers to protect, I had their data to protect and I did just that. The real deal is not now, or was ever the issue to anyone outside the company. That is what a caring employee does. A caring employee does his job to the best ability and to the degree where he sets the proper stage to be able to do this. We see allegations left right and centre and when we see ““I’m a scapegoat because I provided information that is absolutely true,” Tripp told the Guardian on Wednesday evening. “This is obscene … It feels like I have no rights as a whistleblower.”” This is where we get the questions that matters:

  1. I provided information that is absolutely true‘ yet, who was this information provided to?
  2. I have no rights as a whistleblower‘, might be right or wrong depending on who you provided the information to.

At times the equation can be that simple. The Washington Post gives us “But Tripp, who says he became a whistleblower after seeing what he called dangerous conditions in the company’s car batteries, told The Washington Post“, gives less valid light to Martin Tripp, depending on the path he took. Any company has its own path to take. Are their emails that Martin Tripp took to the bosses, to his boss, to the legal department of the firm and to the QA division? Even if it was the subtle “Are you out of your effing mind to put such a battery in a car?” Did Martin do any of that?

In opposition the Washington Post gives “The showdown has exposed deep rancor at a tech giant famous for its head-turning cars, high-pressure workloads — and Musk, its unyielding boss. It also marks a new depth of suspicions from Musk, who recently sent companywide emails urging workers to stay vigilant against shadowy “outside forces,” saying, “Only the paranoid survive.”” (at https://www.washingtonpost.com/news/the-switch/wp/2018/06/21/saboteur-or-whistleblower-battle-between-elon-musk-and-former-tesla-employee-turns-ugly-exposing-internal-rancor), You see, we might be triggered by ‘high-pressure workloads‘, or ‘stay vigilant against shadowy “outside forces,”‘ in this we need to accept to some degree and realise that all the other brands are petrochemical driven, so any Tesla success will hurt them all. The Dow Jones Index is set by 30 companies, they include Chevron and Exxon, as well as a few financial institutions doing business with those two and as such a success on one site, is in the long term implies diminishment on the other side, so being paranoid is not the worst mindset to have, yet in all this, an unreceptive CEO (or should that be: unperceptive) is never a good thing. In all this it becomes a slight issue that neither side is bringing home the bacon on actual safety concerns or documented interaction other than the emotional one in the Washington Post. The other part we see is “He said he and his family have temporarily vacated their home after their address was posted online.” The question becomes, which person thought that doing that was a good idea ever? The Washington Post does give a link to the Business Insider (which had issues for me). It does give something else, which does not bode well for Martin Tripp. When we see: “Tripp said he tampered with no systems and shared information with the media only after seeing things that alarmed him within the company, including what he says were dangerously punctured batteries used in Tesla’s latest Model 3 sedans“. Here my question becomes, why the Media? Why not openly give this to the authorities? You see, a claim like ‘dangerously punctured batteries used in Tesla’s latest Model 3 sedans‘ implies that there is optionally a federal crime at the very least as production is national, in addition to allegedly endangering lives. So why not go to the FBI? Perhaps that was done, but the articles do not seem to give light to that part.

Yet another Business Insider article (at https://www.businessinsider.com.au/tesla-model-3-production-in-2018-so-far-2018-6), gives us:

  • Tesla has completed about 30,000 of its Model 3 sedans in 2018, according to internal documents viewed by Business Insider and two Tesla employees.
  • The company is trying to ramp up its output of the car to 5,000 a week, but that effort has been beset by challenges.
  • Tesla has made about 6,000 Model 3 cars in June, so far, according to a person familiar with the matter.

There are clearly issues with production, yet is it about managing expectations? Keeping the hype up and adjusting delivery times? Is there a resource issue, which we see with “CEO Elon Musk has called it a “production hell” on more than one occasion! The effort has been beset by bottlenecks, and the company has gone as far as flying equipment from Germany to speed up the process“. There was a news article last week on a battery catching fire, yet this is merely one instance, one instance on thousands of cars made. It does not give light to anything serious, not when it is merely one. This whilst in opposition there are more and more articles given claims that do matter, you see the element is not the car, it is about something entirely different. We see that when we consider the following: “cobalt has been a key ingredient in building high-energy-density lithium-ion batteries, like those used in electric vehicles. In some batteries chemistry, cobalt makes up as much as a third of the chemistry in a lithium-ion battery. Around half of the world’s cobalt production goes into rechargeable batteries, and concerns about supply constraints and the environmental and human impacts of cobalt mining have made it a controversial component of electric vehicles“, then we get “But Tesla CEO Elon Musk dropped a bombshell on the industry earlier this spring when he revealed that the battery cells in the Model 3 use less than 3% cobalt, a fraction of the amount that other state-of-the-art battery chemistries are using” (source: thestreet.com). The issue is not merely the battery; it is the Cobalt in the equation. If that is true in any way shape or form than Tesla is sitting on the hottest tech in decades. Well over 30% of our daily need is dependent on batteries. Your smartphone, your iPad, iPod, torches, compact camera, movie camera’s, Car batteries in general, batteries for motor cycles, so when we see that Cobalt is $42 a pound, and there has been reported lack of supplies, the one solving that problem is sitting on hundreds of billions of IP, and now Martin Tripp does not look so holy, he does not seem to be this concerned citizen. It is like someone publishing the recipe of Coca Cola. Once it is out, it is gone to public domain and in that Elon Musk is very correct to go ‘slightly’ overboard. People have been assassinated for a hell of a lot less.

Yet in opposition of this, we do see from Ars Technica: “I then had to provide numbers to a group of engineers/production every morning and asked several times if anything was being done to rectify the issues. [I] even [had] a few meetings with my HR rep and brought the issues up.” At that point, he began leaking to the press, specifically to Business Insider, which wrote a June 4, 2018 story entitled: “Internal documents reveal Tesla is blowing through an insane amount of raw material and cash to make Model 3s, and production is still a nightmare”“. It is clear that errors were made in action and reaction on both sides, yet, for Martin Tripp the issues should have stopped to some degree after he went to HR, and even if it makes for good ‘publicity’ from a media point of view to report ‘production is still a nightmare‘, as well as ‘Tesla is blowing through an insane amount of raw material and cash‘, they are issues that fall well above the pay grade of a technician, especially whilst we see clarity that this entire matter is being evolved to more and larger plants. A company in motion, no one denied that. Even as we see that there are production issues, they are not for us to opt on (unless we want to sell Elon Musk a solution). In all that I see, I see two parts. The first is that Martin Tripp is not and should not receive whistle blower protection. The second is that if the given presentations are true, Elon Musk is not merely sitting on some electrical car, he is sitting on an optional battery solution that might be the biggest desire for every mobile implementer around the globe. You only need to talk to half a dozen camera men working around the globe for news organisations to realise that their lives revolve around a better battery. Elon Musk might be in a stage where he is on top of a new IP. Sony had the same option in the early 90’s and with their battery (which was loads better than anyone else had) they conquered several battery dependent markets overnight. In a little over 25 years that dependency has only grown and it implies that the better battery can own the market share of whatever opposes it.

So as we saw that the confirmation was for the current batteries to have less than 3% (it was tested to contain only 2.8% cobalt), the claim “Musk recently doubled down, saying on Twitter that Tesla’s next-generation battery will use none of the element” would have an astronomical impact. In this the science is twofold. if less cobalt is an option, yet costs size (not an issue for cars) we see the first, now consider the second setting that with cobalt, the battery is even smaller and more powerful, this in equal measure counts, because when you consider the current players (iPhone 7, Samsung Galaxy 9, Google Pixel 2 XL and Huawei P20), when one of them has that solution now offering the same phone with 5200 MAh, which one would you buy? All same sized, yet one has a battery span 40% longer? What would you do?

Consider the last time you needed a power bank or you were low on battery power, now consider some dumb individual makes that IP public knowledge and that was by right your property, what would you do?

I see no evidence that Martin Tripp is on some holy crusade. Him going to the Business Insider and not to the FBI, NY Times, LA Times or Washington Post gives me that conviction.

Feel free to disagree; this is merely my point of view on the matter.

Have a great weekend (to recharge your own internal battery) everyone!

 

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Telecom providers & swaggering vanity

Any business has issues; the one that states that they do not is lying to you. We understand that there is mostly smooth sailing, that there are bumps in the road and that things are not always on track. We have all seen them; we might have all seen them near our desks. It is a reality, if a lumberjack is working, there will be wood chips, such is life. So when we see the Telstra ‘purpose & values’, we see: “The telecommunications industry is experiencing enormous growth; network traffic is growing faster than any other period of time and digital technology is changing our world. Telstra is at the heart of this change—and we’re helping make it happen by connecting everything to everyone“. That might be true, yet when you price yourself out of a market, there tend to be consequences.

So when the Business Insider gives us merely 2 days ago: “It looked like there were national problems with the Telstra network again today, but the Telco says no” (at https://www.businessinsider.com.au/telstra-is-down-nationally-2018-6), we see a troubling setting. So the quote “The Telstra network appeared to have another national meltdown, with services in most of the major capitals disrupted in the first half of Tuesday, but the company denies there were any problems with its mobile network.“, concessions on social media were made and the services were back up in the afternoon. Yet the damage was done. Not the fault, the disruption or the faulty service. The fact that Telstra was in denial is the issue. So when we also see: “Telstra said there was no issue for Telstra customers and the Telco’s 3G and 4G networks. “There was a vendor platform issue that impacted mobile virtual network operating services for a small number of wholesale customers,” a spokesperson said“, we see the issue that Telstra has moved on through carefully phrased denials. It is a tactic to use, it is however the wrong tactic, because it takes away trust and Telstra did not have that much left to begin with. One source gives another view entirely; it is the view that makes CEO Andy Penn too confused for his own good and the health of the company. In regards to the question that ABC host Leigh Sales asked, which was: “How can shedding 8000 jobs, not make your service worse?“, the response “Mr Penn deflected the question and talked about the complexity of a Telco network and the inevitability of network interruptions when dealing with such sprawling physical technology assets and software. After the host tried once more to ask the question, the Telstra boss steered clear of the jobs losses and moved the conversation back towards his message of increased simplicity for customers“, we merely see the fact that Telstra is playing a dangerous game of stupidity. Deflection is bad and shares will get slammed (and they did). You see, the proper answer (or better stated a proper answer) would be: “As we are moving to a flatter organisation, management is now directly in touch with the workforce, management will get the full scope of issues in their area of responsibility. There is no longer a delay of information trickling on the path of 2-3 managers deciding where what goes, the buck stops with the manager in charge. Basically the lower managers get more responsibility and as they resolve the issues also a much better reward. The direct exposure to issues and answering the questions of staff members and consumers will lead to a much better understanding and also decrees the timeline of issues and questions requiring a resolution“. You see?  I resolved that question, I gave an answer, I exceeded the expectation of the current customer base and I did not deflect. So perhaps I might be the better CEO Andy? Now, we can add that this is a work in progress and as any company needs to adjust settings; with a flat organisation structure it is much more direct and easier to adjust. So yesterday’s interview, published today, I merely required seconds to set the stage in a more positive way. Yet Telstra has more issues. Their mobile plans are still horrendously expensive; in some cases placed like Optus will offer 20 times the data at the same price and that was merely a month ago. So Telstra needs to realise that unless they truly become competitive with some of their competitors. In addition when we look at IT News, we see (at https://www.itnews.com.au/news/telstra-completely-changes-how-it-sells-enterprise-services-494853) the issues that some expect. Issues like ‘Confirms it took ‘too long’ to revamp enterprise core’, yet the revamping is not the issue, actually it is as there was no ‘real’ revamping, merely adjust the tailoring to fit other elements (as I personally see it). You see, the danger offered through: ““It is the ability to provide fixed voice, unified communications and messaging with add-ons for mobile and applications on a per seat pricing basis for our midmarket customers. “It will be all digital.” It will be ordered in minutes, provisioned in minutes to hours, and everything will be billed electronically with the ability for the customer to flex up and down in volume in real time. This is what I call the folly setting. It starts with ‘our midmarket customers‘, which translate to ‘corporations and those with money’, which is fair enough, yet the economy is still in a place where the cost of living is way too high. The rest is merely a statement of ‘buy on our website or through a phone app’; there will be no negotiating, no personal touch, not a warm touch to any of it. Merely a ‘buy this by clicking or go somewhere else’. You can rephrase it again and again, but that is where it is heading and the people have no real high regard for an automated Telstra, so that will hammer the share prices for at least an additional 2%-3% in a negative direction. So as more and more people go towards the ‘Yes’ oriented Optus stores, we see that in some places Telstra is setting up movable selling points (Westfield Burwood), yet in the direct cold light of day, it is not merely a transforming business, it is the setting where Telstra looks less appealing than before. That requires addressing and Andy Penn did not go the right way about it from the beginning, yet in the setting we now see it, it is even less appealing than ever before.

It goes further than all this, a mere 3 hours ago, ABC gives us ‘Is this really the end of Telstra’s ‘confusopoly’?‘ (at http://www.abc.net.au/news/2018-06-21/telstra-what-is-in-it-for-customers/9891076), there we see: “Andy Penn says the job losses will largely come from management so presumably consumer-facing staff will remain”, so why is Andy Capp hiding behind ‘presumably‘?

 

 

 

 

The AFR takes it in another direction. There we see ‘Telstra’s strategy is all about killing Optus, Vodafone and TPG‘. So (at https://www.afr.com/brand/chanticleer/telstras-strategy-is-all-about-killing-optus-vodafone-and-tpg-20180620-h11mtt), we see ” competitors are clearly going to be most obvious victims of his 2022 strategy, which prioritises mobile above everything else in Telstra’s sprawling portfolio of businesses”, yet with the website as it is and the announced 5G rumours that are nowhere near 5G we wonder how much trouble they are in. so even as we see the boastful “Telstra’s mobile business currently earns about $4 billion a year on revenue of $10 billion“, it will have little effect until the data offered is a hell of a lot higher than they currently offer. It might have been a good moment of timing for me, I ended up with twice the data ant half the price. The largest population really cares about a deal that is 75% better and that is not merely me, it includes well over 60% of all households and pretty much 99.43% of all students. Even if Telstra proclaims that they only care about midmarkets, the shareholders will not understand how they lost out on millions of customers and that change is not reflected in anything we heard. It does not stop there. With the setting of the quote “Telstra said on Wednesday that the number of Australian households with no fixed broadband service is between 10 and 15 per cent. It expects this to rise to 25 to 30 per cent as 5G is rolled out around the country“, we see that Telstra is to lose out on more markets. The shear fact that Vodafone figured out in the EU is an optional gain of momentum for Vodafone, yet the hybrid options that Telstra failed to see could cost them even more in the 2020-2024 period. In addition, when we see “Penn’s decision to adopt an aggressive roll out strategy for 5G plays into the established trend of greater use of mobile networks relative to fixed line, much of which is driven by the widespread frustration caused by the poor performance of the NBN Co”, considering the part I discussed yesterday in ‘Telstra, NATO and the USA’ (at https://lawlordtobe.com/2018/06/20/telstra-nato-and-the-usa/) alerted us to a previous stunt played with 3.7G, yet the setting is reflective here. In part it is expected to be merely temporary. So when we see on the Telstra site “Verizon and Ericsson recently decided to test the 5G network on a moving target — a car being driven around a racetrack — and were able to record a 6.4gb/s connection”, now I get it. It is a test setting yet the speed is still off by almost 40%, which is not good. It is better than what we have now, but getting out in front before the technology is truly ready is very dangerous. In addition CNet had another issue that also reflects in Australia, as well as a league of other nations. With “Cybersecurity for 5G networks had been a top priority for the previous FCC under Tom Wheeler, a Democrat appointed by President Barack Obama. But the current Republican-led agency believes the FCC should not have authority to ensure wireless providers are building secure networks. “This correctly diagnoses a real problem. There is a worldwide race to lead in 5G and other nations are poised to win,” FCC commissioner Jessica Rosenworcel, a Democrat, noted in her statement. “But the remedy proposed here really misses the mark.”

You see, I have been writing for the longest time on the benefits and powers that 5G will give on a whole new range of options, yet the overly non-repudiation ignorance in Telecom town is staggering. Their view is almost on par where the NSA decides to set the admin rights to the guest account and leave the password blank. The dangers that people will face on that level cannot be comprehended. The moment the ball is dropped, the damage to people will be beyond comprehension. It boils down to Cambridge Analytica times 50, with all privacy set to public reading. The business will love the amount the amount of data; the people will be less enthusiastic as their consumer rights and needs are no longer in stock with any shop using the internet for sales. I raised issues on that field in March 2017 (at https://lawlordtobe.com/2017/03/13/the-spotlight-on-exploiters/), yet that was merely the lowest setting. At that point, the Guardian (the writer that is) raised: “The mass connectivity it allows for will also help expand the so-called internet of things (IoT), in which everyday appliances and devices wirelessly connect to the internet and each other“. Yet, this is in equal measure the danger. You see as Telstra gave visibility to ‘Lessons from CES 2018: everything is connected‘ (at https://exchange.telstra.com.au/after-ces-2018-everything-in-tech-is-connected/) and Huawei is giving us ‘Huawei Connect 2018: Activate Intelligence’ (at http://www.huawei.com/en/press-events/events/huaweiconnect2018), they will likely all miss out on giving proper light to non-repudiation. It needs to be the cornerstone, yet for now there seems to be the global ‘understanding’ that someone is working on it, or that ‘block chain solves it’ and a few other hype responses that merely are deflections of a situation not understood and even less properly attended to. To better understand it, I found a promising paper (at https://arxiv.org/pdf/1708.04027.pdf) from Mohamed Amine Ferrag, Leandros Maglaras, Antonios Argyriou, Dimitrios Kosmanos, and Helge Janicke. In the conclusion we see: “Based on the vision for the next generation of connectivity, we proposed six open directions for future research about authentication and privacy-preserving schemes, namely, Fog paradigm-based 5G radio access network, 5G small cell-based smart grids, SDN/NFV-based architecture in 5G scenarios, dataset for intrusion detection in 5G scenarios, UAV systems in 5G environment, and 5G small cell-based vehicular crowd sensing“, which gets us to the real setting that this part is still some time ahead and even as telecoms are rushing to get 5G first to get the better market share, it appears that the players have no clue on the time they will lose by not properly investigating and setting the steps to get non-repudiation on the proper path, it will be seen the moment some CEO decided to listen to marketing and give a first roll out of 5G, whilst not listening to support as they are a cost and not an asset. At that point the situation will unfold where the clever hacker ends up having an optional access to 100% of the available data on several floors and at that point the people attached to any of that will have lost whatever choice they had in the first place regarding their privacy, their accounts and their data. It had all been denied to them.

This was seen in the Economist last year where we saw: “The flaw lies largely with the weakest link: the phone system and the humans who run it. Mr Mckesson and the bitcoin victim, for example, suffered at the hands of attackers who fooled phone-company employees into re-routing the victim’s phone number to a device in the attacker’s possession“. You see this is not about non-repudiation, it is about authentication and that is not the same. There is a whole league of issues and in part because the solution is still not a true given, it is in its initial stage and even as we accept that non-repudiation is sometimes essential, it is not always essential, there is a larger issue on where and when it is needed and it cannot be when the user decides because roughly 92.556% is too ignorant on the subject. The impact on a personal life can be too far stretched and that is where the problem starts. Telstra fails here, in their Cyber security White paper 2017 it comes up once and there we see: “Transaction approval should satisfy certain characteristics – including but not limited to integrity, non-repudiation and separation of duties“, that is it! In a ‘Cyber Security White Paper‘ that give s on the front page ‘Managing risk in a digital world‘, non-repudiation needs to have a much higher priority and in a 52 page paper that gives ‘acknowledgements’ all kinds of high priced firms mentioned in the end, with the ending of “We can assist your organisation to manage risk and meet your security requirements“, so what happens when customers want clear answers on non-repudiation? What is currently in play and available?

The non-acknowledgment that even, if not practised in 2017, or 2016, might be fine, this is about what comes next? That part we see on page 45 with ‘The increased adoption of incident response drives the growth of the after breach market‘ and “In Australia, the highest usage for emerging security solutions is in ‘incident response’, and Cloud Access Security Brokers (CASB) are used the most in Asia. 47 per cent of organisations surveyed in Australia and 55 per cent in Asia have adopted ‘incident response’ toolsets or services“, as well as “announcement of legislation around mandatory data breach notification by the Australian Government“, so how long until non-repudiation makes it to the main focal area? I reckon one incident too late, at that time Telstra becomes a ‘responsive telecom‘ nothing pro-active about it. When the first victim comes and the 99% realises that there is no actual non-repudiation properly in place, how many will remain with Telstra? And it is not merely them, a much larger global Telecom provider pool has that same flaw, the one who did think ahead will be gaining exponential growth the day after someone got hit and we have seen the growth of non-repudiation need for almost 4-5 years, so it is not coming out of the blue.

So, when we see the sales pitch called executive summary in the beginning, the mention of “That organisations are prepared to take such acknowledged risks speaks to the urgency of their move to cloud services“. So is non-repudiation addressed there? and the start of that page with “Organisations and individuals are dealing with new security and business opportunities, many of which are fuelled by mobility,” which of these sides are giving in that you and only you bought the 50,000,000 shares at $29.04 and the loss of 63.223% (roughly) we saw in the 45 seconds after that. At that point, or a boss that you and only you bought them, would that perhaps be good, bad, or perhaps was blaming a hacker the solution?

so in that report, where we saw ‘Mobile malware‘, ‘Advanced Persistent Threats‘ and ‘Web and application vulnerabilities‘; When we realise that the report gives us ‘Number of days compromise went undiscovered (median)‘ with the average value of 520 days (almost 18 months), would the flag that ‘not an employee’ had access helped perhaps in finding it sooner than 18 months?

It all read like a cloud sales paper as security is less complex. It does not solve the non-repudiation issue which would soon be at the footsteps of telecom companies and as they are in denial (for too long that something needs to be done, whomever solves it, that will be the winner of the 5G race and they will gain the 5G business from those claiming to have any non-repudiation and those who did not bother. It is not sexy, it is not limelight, but it will be the cornerstone of personal and corporate safety lot sooner than most people realise.

It all matters because flattening the organisation means that there is either space provision for that branch of security or it falls in the gaps and is forgotten until too late. Andy Penn can deflect all he can at that point (or his successor), but at that point the impact of such an event will be too devastating to respond to or correct for.

The issue remains complex, and if people remember the issues I have with Microsoft, will also accept the part I now give them, because one quote on this from Microsoft is bang on: “Can we say we have non-repudiation by putting a check in a box on a certificate template? Absolutely not, we must first jump through many hoops to be sure that only the owner of a private key associated with the certificate ever has access to it. This involves many controls, policies, procedures and security practices, some of which are listed above“, it is a much harder field, but an essential one and even as financial services are eager to embrace it, data handlers need to start doing this too.

We need to acknowledge that: ‘authentication is easy, non-repudiation is hard‘, and as 5G, automation and cloud systems evolve, the legal need for non-repudiation grows almost exponentially for every day that the three are active in a corporate and personal environment. Those who ignored that essential need end up having no legal foothold on any claim whatsoever. In my mind companies who ignored it will lose their IP and most legal options to get it back the moment it gets downloaded to another place. That IP will soon thereafter be owned by someone else, or it ends up in public domain where anyone can use it free of charge, both are nightmare scenarios for any firm relying on IP.

 

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