Tag Archives: FinTech

A nice surprise

It started early this morning, the BBC (at https://www.bbc.co.uk/news/business-65057809) gives me ‘Jack Dorsey business target of Hindenburg report’, so someone is finally asking questions of this person? With the byline “Tech billionaire Jack Dorsey is facing scrutiny, after a report accuses the payments company he leads of inflating user numbers and catering to criminals” one part some people noticed that about Twitter, which is why Elon Musk paid well over twice the price and no one in the media was willing to ask questions. I know nothing about the payment company, as such I have no view. The catering to criminals is new, not sure where I stand on it. As such when I see “Block, which former Twitter boss Mr Dorsey co-founded in 2009 and leads as chief executive, said it was exploring legal action against Hindenburg for the “factually inaccurate and misleading report”.” I stopped my response as I did not want to give more ammunition to Jack Dorsey, but the statement ‘factually inaccurate’ requires investigation and data. So as we are given “Now worth more than $30bn (£24.4bn), it was renamed Block in 2021, to reflect another, fast growing side of its business: Cash App, a payments app that was the focus of Hindenburg’s report.” No one seemingly reacts and that is fine, these places happen. Yet the setting is that it grew by well close to 1,000% over the period of less than 8 years. That implies a 125% year on year growth, that is a bit much and the accusation seemingly makes sense. And the criminals (or organised crime) would see the benefit of a cash app. There would be all kinds of benefits for them. This does not make Jack Dorsey guilty, but after the Twitter debacle it makes sense that a deeper look is given to this event. I reckon that I would be able to find a few more items if I had access to all that data, but that is the second stage. Not merely the data, the income streams would be invaluable for a player like China (or Russia for that matter). So as the BBC gives us “While conducting its research, Hindenburg claimed it had easily created obviously fake Cash App accounts in the names of Donald Trump and Elon Musk and made public records requests, which allegedly showed that Cash App was used to facilitate millions in fraudulent pandemic relief payments from the government.” Which leads to “that reflected “key lapses” in compliance processes” and there is one of the elements I warned for for well over two years. The BBC calls (or quotes) key lapses, but I see another fintech app lacking checks, balances and the ability to vet the correctness of information. And the added ““Former employees described how Cash App suppressed internal concerns and ignored user pleas for help as criminal activity and fraud ran rampant on its platform,” Hindenburg said. “This appeared to be an effort to grow Cash App’s user base by strategically disregarding Anti Money Laundering (AML) rules”” merely gives rise to my thoughts. And the world seems to be stagnant to act to any FinTech when needed. Yes, we see it at the BBC now, but how many more will look into this? How many media will give Jack Dorsey another free pass? I cannot tell at present, but over the last 11 hours the media did not go nuts over this, yet jokes like the ICIJ with their Pandora papers, their Pickwick papers and their cups of tea are seemingly in the dark on too much of this. So whilst some will wonder why Charles Dickens comes into play. Consider “A great hokey-cokey of eccentrics, conmen, phony politicians, amorous widows and wily, witty servants, somehow catching an essence of what it is to be English, celebrating companionship, generosity, good nature, in the figure of Samuel Pickwick, Esq, one of the great embodiments in literature of benevolence.” Now consider that view whilst I edit that part into “A view of FinTech solutions, conmen, phony media, and, silly exploiters, somehow catching an essence of what it is to be a wannabe, celebrating greed, need, and exploiters, in the figure of an unknown person at present, one of the worst instigations of hardship creators” it took less than a minute to get to that part of the equation and the crumbles of the media pie were all over the table for well over a year. So it is good to see the BBC make mention of this, but I wonder who will follow and will there be a real investigation? And I have to make one alteration, the Australian Financial Review got there about an hour ago, so they were on the ball. Yet who else was? Not that many for sure. 

This situation is still fluidic and I will take more looks, because I think I owe people like Elon Musk to take a larger look into this person, merely for the reason that the media refused to do so and that ain’t right. So will Jack Dorsey join the flock containing people like Elisabeth Holmes and Sam Bankman-Fried? I do not know, that is for a court to decide, at present it is an accusation. But in this the BBC has for the most been a righteous party, so for now they are getting the benefit of the doubt and the fact that the AFR is supporting that view is not a bad thing either. Perhaps the twist and dance of Jack Dorsey is in its last stage Time will tell. 

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Will you never learn?

I just got across an article from December 5th. It was given to us by the BBC with the headline ‘I had £8,000 stolen but Revolut won’t refund it’ (at https://www.bbc.com/news/business-63796738). When we google Revolut we get all the bells and whistles. No hidden fees, ATM withdrawals in 120 currencies and transfers in 29 currencies directly from the app and it sounds amazing. The fact that most people will never see these countries is beside the point. But what is not beside the point is “as of December 2022 they did not have a UK banking licence” and “it does not reimburse victims of authorised push payment fraud.” And now for the stupid people in the back. A financial institution is not a bank, in this day and age if you are not with a bank, anything goes wrong it is on YOUR dime. It costs you! So when we get back to the BBC article we see “The fraudster said her bank account was under attack, and persuaded her to download some software that allowed him to take control of her computer.” Which is never a good idea to say the least and these fraud attacks tend to go on, and until we get clearance to execute fraudsters you are on your own and not being with a bank you will have nothing to protect you for these events. Financial Institutions wash their hands and come with some kind sounding answer that boils down to ‘Not our problem’ and that is what you face. So when we get that Revolut is an e-money company that offers digital banking services, we see the words, but the important part that they are not a bank is missing. And my idea of using targeted killing against these fraud people (not the fintechies) is not without merit. The BBC (at https://www.bbc.com/news/uk-63736573) gives us ‘Police text 70,000 victims in UK’s biggest anti-fraud operation’, which means that we could keep well over 70,000 people safe by killing these economic terrorists. Yes, they are not merely criminals and we do not care about their age. Just like they did not care about the financial situation they put their victims in. There comes a time when any action is better than the level of inaction we see here. In addition people need to know that places like Revolut is not a bank, they applied a year ago, but they are not at present and the call for reduced fee’s does not hold water, not when you end up with a loss of £8,000, but that is something you see after the fact. 

To be honest, there is another side. There is more and more indications that banks are seemingly not bringing home the bacon in regards to their customers. We saw that in the Guardian when the people were told in June 2022 “UK’s largest banks are no longer “too big to fail” and could foot the bill for their own failures, the Bank of England has said” it does not help people much, but it needs to be clear that you need your savings in a bank, because no matter what you have some protection, with e-money companies, financial institutions and other FINTECH options you have little to no protection, or you are in danger of having no protection and a banking license is pure protection for the bank and its customers. And my so called over reaction? Consider that in this economy a new criminal is born every minute, all hoping for that score. When you start executing the offenders and making sure EVERYONE knows, the wannabe’s might seek other avenues of income, not all of them legal, but avenues that keep them alive. And with 70,000 victims in the balance, I have little problems blowing off a head or two, three, four, five. You get the drill.

We want to be the ones finding a peaceful (non terminal) solution. But the police is losing this war too fast, there are too many victims and the parents do not get to cry that their son (or daughter) was such a good person, not with 70,000 people in the mix and one losing £8,000, and there is clear evidence that this was not the biggest gain. There comes a time when we need to acknowledge that the floodgates are bringing in too much trash and do not worry about where to leave them, Exmoor National Park could shelter well over 1000 cadavers, so there is space to grow.

Worried yet? 
You should be there is too much happening and nowhere near enough being achieved and I am not blaming the Police, they are fighting this war with both hands on their backs and it is time to alter the game a little, enough for some of these criminals to get worried. And the price is decent, 70,000 victims is not nothing, even as we see “as many as 200,000 people in the UK may have been victims of the scam” and to tamper your anger, we are also given “Fraudsters paid between £150 and £5,000 a month in bitcoin to use the iSpoof service, contacting, at times, 20 people a minute. Those behind the service are allegedly earning £3.2m and living “lavish” lifestyles” as such I believe they had their life, time to end it and capture these funds. Whose with me?

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Equational parts

Today might take a moment. You see I was getting ready to write something else when my brain started to shout in my head. The phrase was ‘shifting sands’. I am uncertain what started that, but when the brain shouts, I tend to listen. I had to look it up as it was kinda familiar but the exact meaning wasn’t clear. The dictionary gave me “used in reference to something that is constantly changing, especially unpredictably” that did not completely helped me, yet a thought was getting hold there. You see, I offered part of my IP to the Kingdom of Saudi Arabia. And even as Amazon and Google decided to ignore the option, I saw the IP for what it was, a stage to something larger and the three elements that it did cover was a lot bigger then the sum of the individual parts, as such I thought I was sitting pretty, even  though I am not great at waiting. So as I was contemplating the individual parts, I suddenly realised that there are additional stages that interact. As such we get “used in reference to elements or parts that are constantly changing towards the engine that supports them, predictable or not” and if I am correct (still uncertain) then the IP picks up a few billion in value. Now, at this point I do not completely care about its total value, but the 20 year sales commission will take a leap forward. So let me try to explain it without compromising the IP. You have a game for example Skyrim, this came has locations and this game has clothing. You can see both as cosmetic parts, but when they become elements of the game they change application. For example cold Skyrim relies on warm clothing, we have (almost) never been been exposed to these elements, but what when that changes? What happens when the bad weather picks up? How useful will a bow be? All elements Skyrim ignored, but what if that is not the case? So what happens when you are dressed for Skyrim and you end up in a place like Valenwood? Now, you can see that when you are in a game like Elder Scrolls or Fallout. But what happens when we go into a game like Diablo? Or even more contextual, I saw today that someone is making Impossible Mission 3, a game franchise that flourished on the CBM64, so some people are picking up the ideas I had and they are evolving them. So what happens when we take the simple game below and make the terminals more interactive and more important, what happens when we do not have limited time, but limited access because elements are still unfound? 

Have you thought of that? I reckon Google did not and neither did Amazon, and no one cares what Microsoft thinks, but Apple remains an option. Now take THAT idea and add the game ‘V’. There on the CBM64, we merely ran from place to place and we were content, but what happens when we add the mini game of Impossible Mission to that game (or the other way round)? 

I had some thoughts in that direction in the past, but I never contemplated a larger stage but when the system is accepted by Saudi Arabia the larger stages become debatable and they become elements of discussion. They are not games, but the same setting applies. The shifting sands elements allow me to grow system one with system two and we get a much larger system 3. Systems like Facebook sort of gave it to you, but they basically added to the junk you had and called it novelty or ‘expanded opportunity’, but we could see that it was merely more for THEM. Yet when these systems are (partially) in YOUR control and you get to decide whether you want system two to enlarge system one? We get a form of system individuality, like a system SHOULD have been all along and that is at the back of my mind (without giving the IP away), as such we could optionally see that the application of shifting sands to a user system will make it truly user friendly, now consider that we add security like WE want it to be, whatever it is. Now we have a new setting, well optionally a new setting but these systems are up to US, like they should have been all along. I just never contemplated it because I was thinking like an American as the expression goes and now I see that more is possible, but the application is a new one, and it is not free of challenges. You see, how can we evolve a closed system? It has to be closed as there is too much cybercrime and cyber theft. There is not a way to make it zero, but we can make it so that only the top tier hackers might get away with it. So whomever the 80 people are that the NAB hires (see previous article), they are all about stopping hackers, whilst the access levels were the ones that required scrutiny. Should you doubt that then consider the news that we got merely an hour ago ‘Major crypto trader Wintermute hit by $160 million hack: CEO’, there we are being told “Decentralised finance platforms and software, which aim to provide crypto-based financial services without traditional gatekeepers such as banks, have been targeted by numerous heists in recent years. The sector is little-regulated and victims of crime rarely have recourse” yes, because hackers really take notice of rules and laws and a bank vault that is open is one they can access, and there is a reason that banks use traditional gatekeepers (pointless or not), the larger stage is that open systems are done for (like Microsoft) a new setting is required and that is what I figured out. I am certain that others have too, but the greed of Fintech is stopping them and as such they lose small amounts like $160,000,000 such is life. And as such the world turns, so congrats you hackers on getting enough to pay next year rent, but at some point Fintech will grow up (or they go out of business). It is merely a matter of time which of the two becomes the winner. 

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Aggregating in perpetuity

The mind at times makes a halt. I alerts its owner and gives him hell. This actually happened to me in the last two hours. You might have seen me going on on how some players were not paying attention. Over the last 24 hours I have ben watching this venue again, and my brain stopped me and went “Are you perfectly lame, dopey!” OK, I admit he used moron and a few other names (dopey is me going soft on me). 

You see, there is no chance in hell that this is the only thing they are missing. As such it was not merely me, they aren’t seeing a lot more, but what are they not seeing? We could consider where Google is looking at (nest solutions), we could watch where Amazon is focussing (Amazon shops) and we could offer that Apple is the new player, it is not. It merely looks where Apple is going, which makes sense to some degree. As such these players (as well as Facebook, Microsoft, SAP and a few other players) they are in some weird setting of returning to pre covid settings and as far as I can tell, they are missing a lot left, right and centre. 

So my mind gave a holler and went on a ‘Watch This!’ tour. That is where I have been the last to hours and suddenly the Middle East links make sense. Governments like the Kingdom of Saudi Arabia and a few others are now optionally in the market to extent where THEY can be, that was what my mind worked out in these news clippings in the last 24 hours. It also looked at the UAE and the interests of Sheikh Mohammed bin Rashid Al Maktoum. Now, be aware this is not a player to be taken lightly. He and Crown Prince Mohammed bin Salman Al Saud are no light players and they do not suffer fools, neither do the people in their inner circle. Yet if you make a good case, if you can support YOUR case with data and with facts, you could make a killing. These two players will pay for good ideas, so you are unlikely to get movement with the idea for a new potato peeler, but a setting to enhanced 5G applications and technology solutions that players like Google and Amazon might want, could find equal if not more eager potential in players like these two. Google and Amazon have gotten so used to people coming their way, the fact that these ideas go somewhere else could pay off, in my line it could mean a direct increase of $3,750,000 right off the bat, that more EACH MONTH by selecting another player that can afford your idea. I would like to add a word of caution. With these people you get one shot, thats it. Fumble then and you end with zilch, just a warning and it is up to you to adhere (or not) to those words of warning. I made my first move towards the Kingdom of Saudi Arabia, the UAE is in Melbourne, not in Sydney. So that idea is out, but where you are, the setting might be slightly different. And face it, there is no statistical chance in hell that the players we used to rely on ONLY missed where I was and what I found. So what else are they not seeing? That is your optional ticket to a new (less burdened) life. If it works you are welcome and you can buy  me a cold beer if you ever get the chance. Up to you, the information is given freely. And they are not the only ones. There is a top ten of Middle Eastern people who are multi billionaires and they are ALWAYS looking for the next pay off, so you might be barking up the wrong tree, you merely need to show and present a larger case and I gave you a few names yesterday. So go and see what you can make of tomorrow. My solution has three arms and an optional stage that goes beyond 50 million subscriptions. Can you equal it? I am not challenging you, I am asking you. You see there is Software as a service (SaaS), gaming as a service (GaaS), cybersecurity as a service (CSaaS), there is FinTech and a few other means and far as I can tell, players like Amazon, Apple, Dell, Facebook, Google, Microsoft, Netflix, SAP, and several other players are staring in the wide space and missing more and more niches and even more opportunities. A stage that is profitable for you. OK, I will admit that Facebook has an optional excuse, but when does company go soft on itself when $500,000,000 a month passes them by? You tell me, I have actually no idea. So what else are they not noticing and that might be the spark YOU need to make YOUR case and I am welcoming you to make these large blind players suffer a little more. And this is all before you realise that a few more players could be found in Canada, United Kingdom, Germany, China, India  and France. All players that would like a larger slice of whatever the tech players have and that was before the united onesies like Elon Musk come calling. It seems that there are a few more options for all of us, we used to rely on big-tech, but it seems to me that big-tech is broken. In named 8 players and you tell me who would openly ignore $500 million a month. We are looking in the wrong direction for our salvation and it is time we adjusted our views. I personally believe that Microsoft is lost, but the other 7 are in some unintended waiting area, now we can wait until they wake up, or we can offer it to other players and watch the panic when these 8 players suddenly realise that there are players NOW right behind them. I reckon that we can get a really good deal. Consider Netflix and see what happens when a player like CarryMinati extends its YouTube connection by adding whatever you have and adding 10-20 million connections. Google (YouTube) panicked too late when. TikTok came and now there I a contended first player. So what happens when half a dozen players suddenly become contenders in a field they were merely a top tier player? And they all have billionaires behind them hoping and seeking for more and we forgot about that part, at least I did, did you? So when my brain mentally bashed me and called me all things I prefer not to repeat here. My brain opened a door to other players. I was partially on board, but that was due to more factors, but now the playing field is wide open and players like Amazon and Google are now in the lower 5 choices. There are more than 5 more hungry for profit and there is the added profit, they are willing to concede to more whilst they grow their empire and you get a little larger slice, in my case that could amount to $45 million a year more, I’d buy that for a dollar (sorry, Robocop). So how much more could you make? And more important when the US sees that brain drain how large are the waves of panic that come then? 

I will let you work that out for your solution. For me? I am just fine at present, I merely need to wait (something I was never very good at).

Have a great Thursday!

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Altering Image

This happens, sometimes it is within ones self that change is pushed, in other cases it is outside information or interference. In my case it is outside information. Now, let’s be clear. This is based on personal feelings, apart from the article not a lot is set in papers. But it is also in part my experience with data and thee is a hidden flaw. There is a lot of media that I do not trust and I have always been clear about that. So you might have issues with this article.

It all started when I saw yesterday’s article called ‘‘Risks posed by AI are real’: EU moves to beat the algorithms that ruin lives’ (at https://www.theguardian.com/technology/2022/aug/07/ai-eu-moves-to-beat-the-algorithms-that-ruin-lives). There we see: “David Heinemeier Hansson, a high-profile tech entrepreneur, lashed out at Apple’s newly launched credit card, calling it “sexist” for offering his wife a credit limit 20 times lower than his own.” In this my first question becomes ‘Based on what data?’ You see Apple is (in part) greed driven, as such if she has a credit history and a good credit score, she would get the same credit. But the article gives us nothing of that, it goes quickly towards “artificial intelligence – now widely used to make lending decisions – was to blame. “It does not matter what the intent of individual Apple reps are, it matters what THE ALGORITHM they’ve placed their complete faith in does. And what it does is discriminate. This is fucked up.”” You see, the very first issue is that AI does not (yet) exist. We might see all the people scream AI, but there is no such thing as AI, not yet. There is machine learning, there is deeper machine learning and they are AWESOME! But the algorithm is not AI, it is a human equation, made by people, supported by predictive analytics (another program in place) and that too is made by people. Lets be clear, this predictive analytics c an be as good as it is, but it relies on data it has access to. To give a simple example. In that same example in a place like Saudi Arabia, Scandinavians would be discriminated against as well, no matter what gender. The reason? The Saudi system will not have the data on Scandinavians compared to Saudi’s requesting the same options. It all requires data and that too is under scrutiny, especially in the era 1998-2015, too much data was missing on gender, race, religion and a few other matters. You might state that this is unfair, but remember, it comes from programs made by people addressing the needs of bosses in Fintech. So a lot will not add up ad whilst everyone screams AI, these bosses laugh, because there is no AI. And the sentence “While Apple and its underwriters Goldman Sachs were ultimately cleared by US regulators of violating fair lending rules last year, it rekindled a wider debate around AI use across public and private industries” does not help. What legal setting was in play? What was submitted to the court? What decided on “violating fair lending rules last year”? No one has any clear answers and they are not addressed in this article either. So when we get to “Part of the problem is that most AI models can only learn from historical data they have been fed, meaning they will learn which kind of customer has previously been lent to and which customers have been marked as unreliable. “There is a danger that they will be biased in terms of what a ‘good’ borrower looks like,” Kocianski said. “Notably, gender and ethnicity are often found to play a part in the AI’s decision-making processes based on the data it has been taught on: factors that are in no way relevant to a person’s ability to repay a loan.”” We have two defining problems. In the first, there is no AI. In the second “AI models can only learn from historical data they have been fed” I believe that there is a much bigger problem. There is a stage of predictive analytics, and there is a setting of (deeper) machine learning and they both need data, that part if correct, no data, no predictions. But how did I get there?

That is seen in the image above. I did not make it, I found it and it shows a lot more clearly what is in play. In most Fintech cases it is all about the Sage (funny moment). Predictive inference, Explanatory inference, and decision making. A lot of it is covered in machine learning, but it goes deeper. The black elements as well as control and manipulation (blue) are connected. You see an actual AI can combine predictive analytics and extrapolation, and do that for each category (races, gender, religion) all elements that make the setting, but data is still a part of that trajectory and until shallow circuits are more perfect than they are now (due to the Ypsilon particle I believe). You see a Dutch physicist found the Ypsilon particle (if I word this correctly) it changes our binary system into something more. These particles can be nought, zero, one or both and that setting is not ready, it allows the interactions to a much better process that will lead to an actual AI, when the IBM quantum systems get these two parts in order they become true quantum behemoth and they are on track, but it is a decade away. It does not hurt to set a larger AI setting sooner rather than too late, but at present it is founded on a lot of faulty assumptions. And it might be me, but look around on all these people throwing AI around. What is actual AI? And perhaps it is also me, the image I showed you is optionally inaccurate and lacks certain parts, I accept that, but it drives me insane when we see more and more AI talk whilst it does not exist. I saw one decent example “For example, to master a relatively simple computer game, which could take an average person 15 minutes to learn, AI systems need up to 924 hours. As for adaptability, if just one rule is altered, the AI system has to learn the entire game from scratch” this time is not learning, it is basically staging EVERY MOVE in that game, like learning chess, we learn the rules, the so called AI will learn all 10(111) and 10(123) positions (including illegal moves) in Chess. A computer can remember them all, but if one move was incorrectly programmed (like the night), the program needs to relearn all the moves from start. When the Ypsilon particle and shallow circuits are added the equation changes a lot. But that time is not now, not for at least a decade (speculated time). So in all this the AI gets blamed for predictive analytics and machine learning and that is where the problem starts, the equation was never correct or fair and the human element in all this is ‘ignored’ because we see the label AI, but the programmer is part of the problem and that is a larger setting than we realise. 

Merely my view on the setting.

 

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You thought it stung the first time?

Yes there is an interesting development. The BBC (at https://www.bbc.co.uk/news/technology-62372964) gives us ‘Judge rules Visa can be sued in abuse claim’, and interesting setting to be sure. But why is it interesting? 

The setting that is given is “Serena Fleites was 13 in 2014 when, it is alleged, a boyfriend pressured her into making an explicit video which he posted to Pornhub. Ms Fleites alleges that Visa, by processing revenue from ads, conspired with Pornhub’s parent firm MindGeek to make money from videos of her abuse. Visa had sought to be removed from the case.” And it is no surprise that VISA tried to be removed from the case. They failed and now we have an interesting situation. This case gives a much larger stage. And even as we see “posted to Pornhub without her knowledge or consent, had 400,000 views by the time she discovered it”, we also get “the video was downloaded by users and re-uploaded several times, with one of the re-uploads viewed 2.7 million times” and with “While MindGeek profited from the child porn featuring Plaintiff, Plaintiff was intermittently homeless or living in her car, addicted to heroin, depressed and suicidal, and without the support of her family” even as we see the legal talk start, we see several parties hide behind “When the court can actually consider the facts, we are confident the plaintiff’s claims will be dismissed for lack of merit”. In this, I personally see that tools of exploitation have a very nasty way of biting back and that seems to be the case now. So when we are given “the Court can infer a strong possibility that Visa’s network was involved in at least some advertisement transactions relating directly to Plaintiff’s videos” and with “Visa argued that the “allegation that Visa recognised MindGeek as an authorised merchant and processed payment to its websites does not suggest that Visa agreed to participate in sex trafficking of any kind”.” Yes, they can argue all the way to that highway that goes to the city with the 666 designation. But here we see the direct application of ease versus due diligence and now it becomes a new ball of wax. Even as we see “Visa is not alleged to have simply created an incentive to commit a crime, it is alleged to have knowingly provided the tool used to complete a crime” it is a new stage, if this holds up, the amount of cases against credit organisations and fintech companies will explode in very serious ways. There is consideration that if some school shooter used his credit card to buy the gun used, there will be serious repercussions for the credit card firm used. Even as we are given “The company also said that any insinuation that it does not take the elimination of illegal material seriously is “categorically false”” I have an issue here and it is seen with “the video was downloaded by users and re-uploaded several times, with one of the re-uploads viewed 2.7 million times” as well as “A few weeks later it was removed” gives doubt to their statement. A file 2.7 million times is noticed, when it surpasses a million it is noticed, still it took a few weeks for it to be removed. Too many parties might (allegedly) have had the thought that this would blow over, it didn’t. Basically it exploded in everyones faces and now the credit card companies will have to do their due diligence on hundreds of thousands of customers who will now need checking. A stage decades overdue. Now that there is a court case, the fintech firms need to get worried and scared, because Serena Fleites has now opened a door and it is not merely VISA who will be in the hot seat and when this crosses borders into the EU there will be a whole new mess going the way of fintech. Places like Mindgeek might have moved to Luxembourg for tax brakes (speculation), but with this case Mindgeek could end up opening itself for a whole range of other issues. VISA will not take this lying down and a $460 million firm will be gotten at (whether successful or not). So this is not over, not by a long shot. I wonder what will happen next, time for a nice cuppa Joe. I might have a vanilla twist on the side. My reasoning will make sense down the road, I guarantee you that part.

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Card or Con? Friend or Foe?

Forbes got my attention, just as I was reconsidering part of something that happened a few months ago. It was the article https://lawlordtobe.com/2021/03/20/i-need-medication/ titled ‘I need medication!’ It reverberated in me as I took notice of Forbes (at https://www.forbes.com/sites/forbestechcouncil/2021/12/27/is-it-time-to-disrupt-your-call-center/)there I got served the quote that matters, it was “I recently received a letter from a major credit card issuer. To process my application, they needed some additional information and verification. The problem? I had not applied for a new credit card. The letter was valid, but the application was fraudulent. The letter instructed me to send the required information for verification or call a toll-free number, with no option to text or chat. I opted to call the toll-free number. This was truly a call center, not a contact center.” The setting where we have “Monday morning, I navigated the maze again and got into the hold queue where I was informed my hold time was one minute. Success! Two hours and twenty minutes later I hung up. I looked up the credit card fraud phone number for the provider and called them. Within moments, I was connected to an agent. Yes, she would be able to help me. Before I could speak, I was transferred to — you guessed it — the same number I had called previously.” Here we get a setting, a setting that takes hours, in that time all kinds of fraud could have been commenced. Of course there is all kinds of chances that Forbes was adding the spice of drama, but I think it is simpler than that, there is a failing in Fintech as a whole. It seems that it is about revenue and for the most they will not care about the people, no matter what claim they make. If there was a true customer service then there would be checks and balances, there would be more than “To process my application, they needed some additional information and verification.” I believe that this is not an American issue, it is a European, a British, and Australian, a Canadian and several other nations. A massive failing in Fintech and the policy makers and lawmakers are falling behind, no matter what the excuse, they are falling behind. 

We see some laces giving us numbers (they call it statistics).

  • In 2018, $24.26 Billion was lost due to payment card fraud worldwide
  • Identity theft makes up 14.8 percent of reported fraud
  • 69 percent of fraud starts with a consumer being contacted by telephone or email, such as overdue loans or prize scams

Those were the numbers, now we see: 

  • Instances of identity theft by credit card fraud increased by 44.6% from 271,927 in 2019 to 393,207 in 2020
  • Identity theft by new credit card accounts increased by 48% in 2020.
  • From 2019 to 2020, the number of identity theft reports went up by 113% and the number of reports of identity theft by credit cards increased by 44.6%.

This shows (to some degree) that the larger stage is Fintech and a much better system is required, a much larger check needs to be in place. The fact that a consumer got “they needed some additional information and verification” could be seen as evidence. Overall systems are designed as ‘customer friendly’ all whilst it is (as I personally see it) a system for automated credit allocation not allowing a person to take time to reconsider, a straight push for credit and spending sprees. What happens if credit cards are treated like the acquisition of a pet? To set the stage of a ‘cooling off period?’ Is it that weird to let the person going for the credit reconsider for 24 hours? 

In this day and age there is a larger concern, it is not merely that we see the passing of 5,419,538 people, a large amount of them might be facing all kinds of fraud and hardship and that passes on  to the next of kin who are already devastated. 

However, it is not all Fintech. Forbes also gives us “I received a phone call from another card issuer’s fraud department. Their question was simple: Did I apply for one of their cards? When I responded no, they immediately flagged it as fraud and advised me to check my credit reports for other suspicious activity. Their systems analysed the same data available to the first bank and flagged it as possible fraud.” So some are better than others, the question becomes, how can the system be improved? That is the real conundrum and the customer service part is essential in all this. Whether we look at a Friend of Foe solution, whether we have a connected bank or not. I reckon that there is a solution to implement blockchains that allow for a much more secure station, a setting that is not propagated. What if the block chain is in two parts? A part that only the consumer has, one part that the bank has, one can check the other, yet a new bank will not have that part, only the current bank has it, a setting that could limit the damage we see with 

  • Identity theft by new credit card accounts increased by 48% in 2020.

It is not a perfect setting (yet) but when we consider the part I wrote about in the earlier blog. “To make sense, I need to take you back to the 80’s. There was a fab in those days, radio’s had a sort of enhanced METAdata part, so when a song was playing, you saw the band and the title in your display. It is almost like someone took that idea and put it on steroids, I cannot think of another explanation, what is more, I have no idea what my brain was working out. It is like someone figured out to hide more than a FoF (Friend or Foe) message in the radios broadcasting, with some cypher that gave the relevant information to any visor it faced. Yup, quite the ride and it went on for some time in my dream, the arrows had numbers, but the numbers made no sense to me, but to the co-pilot they made a lot of sense. They were following along the path of a canal with several branches, and the arrows were pointing along the canals they were on, several (not all) pointing in some sort of flight guidance setting.” So what happens when block chain meta data points at the actual person, not the applicant. There might be a station where we see that the 48% increase dwindles down by a lot, optionally arresting a lot of fraudulent players in the process. This is not a given, it is a mere thought, but I am trying to consider a new approach, one that a lot of players are not making, I am not saying that they weren’t doing anything, because I cannot answer that question, yet as I see it a lot of issues are ignored due to ‘customer friendly’ issues, whilst it tends to benefit fraudulent behaviour a lot more. 

And it is essential, because in 5G this station will get a hell of a lot higher and the Law, Big Tech and Fintech are not ready, none of them seem to be. However, that is merely my take on the issue.

Enjoy the day.

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A fair call

I have been outspoken in the past on the US Administration speaking out on things they hardly understand, more specifically the nuts and fruits division (aka US Senate and US Congress), yet this morning I got confronted with one of such calls and I find it hard to disagree. The article that I initially saw on ABC (at https://www.abc.net.au/news/2020-11-09/google-facebook-banking-senate-inquiry-fintech/12856080) where we get told ‘Senate inquiry asks whether Facebook, Google should be regulated like banks’ is the foundation of a much larger stage, and in the I find it weird that Apple is not named either. You see the quote “The inquiry — which in September handed down an interim report into other issues including regulation of buy now, pay later platforms such as Afterpay and Zip — is now examining whether it is dangerous to have large tech giants offering banking or other financial services”, is more than simply on the money, there is a whole range of services pushed and prodded towards consumers, if anything, the fact that players are faced with games like Gardenscape who continue their deceptive advertising trough games is a mere indication of how bad it could get. There is a basic level of protection that consumers are entitled to and as I personally see it they will not be getting it. 

Now, if these tech providers want to facilitate financial services whilst their services are not linked and behind a Chinese wall, isolating data and speculative insight away from the financial services it is one thing, it would level the playing field with the other providers. Yet in it current stage that setting is indeed extremely unbalanced, unbalanced towards their competitors and more important it will be unbalanced for the consumers who need a honest chance. 

So whilst we are getting treated to “Senator Bragg says our personal data has become an asset and the tech giants could be regulated so they use it fairly”, my response towards Andrew Bragg is that he is wrong, or perhaps incorrect is a much better word here, it is not regulation, it is isolation from internal and external data sources. Which means that if Banco Googly wants to extent a loan to Jack the Keyboard Hammer for a $99 new keyboard, they will have to do their own due diligence and use the methods the other banks and financial services have. That is the only way to keep level playing field. 

Now, player like Google Facebook and Apple might claim that the data link will allow cheaper loans, the might optionally be true, but when you get to the other side of the seesaw, and the seesaw is down for you, the data links might give you less options or more expensive options for the longest of times and the would not be fair. In that regard, have you ever seen ANY financial institution who set your wellbeing over their need for profit, please give me their name, because the alleged law firm known as Mandacious, Dissembling and Sneaky, who will inform you that there are leagues of financial institutions the always have your wellbeing at heart, all whilst you know that there are none that actually do. 

So, yes, I do believe the these tech giant have a much larger drive to own more and more money and there is nothing wrong with the, but they are doing it with a massive unfair advantage leaving banks with the empty jar of watered down milk as tech giants get to skim the cream of every milk delivery, it would be an unfair advantage, with larger implications when they start connecting financial data to the data the they already have, it would be a stage where we get a larger segregation of those who have versus those who have not. A stage that Dutch Journalist and tech savvy person Luc Sala warned us all against in the late 80’s, so 30 years ago he saw this level of segregation through technology, and when did personal segregation EVER have positive consequences? Ask the African Americans, the US Latino’s, optionally Native American Indians. Ask them what positive result they saw from segregation. Oh, and by the way good luck getting out of the room alive when you ask. 

Yet there is a larger stage the Google, Apple and Facebook will face and they already have the larger pieces in place to avoid them, as such regulation does not solve anything, it merely gives rise to legal loopholes, as I personally see it, the segregation of those services is the only decently clean and complete stage the void a lot of traps (most of them, not all), there is a larger stage where Google, Apple, Facebook and Amazon (yup they are in it too) can set the stage of offering testing data, but the should only be allowed if that data is open to all financial institutions and for the same price. You see, they are not alone, that field has has layers like Equifax, TransUnion, Dun & Bradstreet, LexisNexis and a few more, as such there is a stage where their data has more unequal benefits, which is interesting, the article never mentioned them, so whilst some are amazed by people like Andrew Bragg and their PowerPoint voice, yet the data keepers the re out in the field now are not on the ticket here, it seems weird as they have been around and their impact is not to be ignored, so why did Andrew Bragg miss that? 

And the final quote is “Senator Bragg calls it a “game changer”, although critics have pointed out that without careful consideration, it could have serious privacy implications, among other concerns”, so what is his game, when we see ‘serious privacy implications’, I merely wonder who is buttering his bread, because the few I mentioned have a much larger impact, one the is never to be ignored and they have been involved in the financial industry almost forever setting the bar of allowed data versus insincere, or unjust data, a term that should have been in the article as well. You see the unequal field is created by some having more data as well as second degree data. Second degree, or secondary data is where it is at. We can consider that Secondary data refers to data, collected by someone other than the user. Yet what is the case is that these sources of secondary data is often collected for other means and other settings, like social science which includes censuses, information collected by government ad commercial departments for other means; organisational records and data that was originally collected for other research purposes, research purposes that are now reused without the users knowledge. And that is beside the station that some of this data is cleaned badly, and often linked to settings the are no longer relevant, yet they are there connected to a user setting an unrealistic view and optionally ignoring the setting that the created debt is false. The person will soon learn the he/she cannot pay it back, or it is rated as just that little more expensive. 

All stations that players like Experian and Dunn & Bradstreet arm against, for their needs as well as the good of the people. These tech giants are nowhere near the level of clean (and optionally corrected) data. As such there is a fair call to disallow these tech giants their Fintech arm, unless it is completely isolated from their other business arms.

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The systemic variable we forgot

We all have moments that are etched in our souls. It can be for the weirdest reason; it might not even make sense to the person when it happens. It sticks with them and what they had not realised at that time what or why, it takes time for the person to realise what the brain worked out instantly in the sub conscience. For me that moment was Stanley Kubrick. I saw 2001 early in life, I saw it in Cinerama and I never understood what I saw, I loved what I saw, and was caught unaware that Cinerama was merely a phase; yet that was not the moment. My moment was ‘the Shining‘. I was caught by the trailer, after that by the movie. I had read the book, but Kubrick had done something more with the King book. That feeling was reignited in me again when they used the movie in a part of the ‘Ready Player One‘ movie.

It is this part that will matter a little further down the line. For now I need to start with the Bloomberg article ‘Coke Names on Bottles Spell Money for Fintech with Data Focus‘ (at https://www.bloomberg.com/news/articles/2018-12-02/data-is-money-for-fintech-that-helped-coke-put-names-on-bottles). The article is 2 weeks old, yet it connects to something that happened yesterday (at https://www.cnbc.com/2018/12/18/experian-to-offer-a-way-to-add-your-phone-bill-to-your-credit-report.html). Even when we ignore the initial part ‘You may soon be able to use your cell phone bill to boost your credit score‘, you see, like many Kubrick movies what you are reading is not what matters. Even the initial quote “Experian, one of three major credit bureaus in the U.S., announced that it will start factoring in phone and other utility payment history into some consumers’ reports early next year, according to the Wall Street Journal.” The second part is a little more to the point, yet still they will not give you the goods, which is “Your credit score is a measure of how trustworthy you are in the eyes of financial institutions. Showing that you’re consistent about paying your utility bills gives lenders more reason to think you’re a safe bet.

It is not merely about paying the bills, which is still a must. It is how much of a product are YOU? You are no longer a person, you never were, you are product for enabling and facilitation, that is all that you are to them. The collaboration of Fintech and Technology is about long term facilitation. As the technology and digital age of marketing reaches saturation, we are confronted with the stage of 4G, ‘wherever I am’. this stage is very important, because wherever you are, you are either ‘an enabling consumer’ or you are not. Those who are not have little or no value to these corporations. It is the second stage of what was called: ‘those who have’ and ‘those who do not have’ and it is now a lot more immediate. The tranche of facilitation is directly important to corporations as this is directly converted to value and corporate drive, and your credit score is a first hurdle to them. Even as they are all about a 700, or a 750 score, we are merely misrepresented. It is the 500-700 range that has the larger fortune for them and that is who they want in their partial view for now; it is facilitation towards a group of corporations. When that falters you are out of the game and you will pay exceedingly more for the same as you are considered ‘a risk’. This is the stage where we see ourselves as this is the first icon towards those getting into the 5G game and those who are told (just like a technology firm recruitment drive), ‘you are not the perfect fit for now‘.

That game will continue and expand to a much larger degree; the companies are expanding on the ‘low-risk’ populations on a global scale. The game for Fintech also changes. As we are presented: “By using Experian Boost, those consumers could see their scores increase immediately after they link their bank accounts. And around 1.5 million consumers with no scores could receive a score“, we are not informed on the change where you in advance hand over your financial data and financial stages, so that those in an early stage can be made enablers to a much larger degree as long as they commit. So the telecom and Fintech are maximising potential to have low risk customers, whilst still charging risk enabled margins to all. For them it is win-win no matter how you slice it. Soon thereafter you will started receiving the ‘pay now, avoid a lowered credit score’, which will at some point translate into imparting ‘mortgage fears’ with any late payment.

CNBC then gives us the next level of ‘misrepresentation’, or is that merely ‘partial misinformation’? As we get “This move is the latest in a series of efforts from credit report agencies to increase scores as lenders look for new ways to assess risk levels“, you see the driving change is not new ways of assessing risk, it is about having a much larger population with credit scores as the three players are trying to be the largest player and here they unite. Experian, Equifax and TransUnion are staging a new setting where they have credit scores upfront, not when it has become an optional issue, but as possible risks rise. It is not merely: ‘overhaul how negative information is handled‘, which now connects to “since the overhaul, which was initiated after the Consumer Financial Protection Bureau found problems with credit reporting, firms have stripped tax-lien and civil-judgement data from credit reports, and millions of collection accounts have been removed. A year after the changes were made in June of 2017, 25 percent fewer consumers had a collection account on their credit report“, it basically gives them the setting that they have 25% less information, when you have a data population of one billion, 25% adds up fast, in addition, as 7 years old data falls off the debt data, having a new method (like phone bills) add it to the credibility of yourself, they get data with rollover capacity.

The question is not merely how just or how dangerous it is, it will soon become a stage of how discriminating it is. And even as that needs to be untangled, the Telecom companies and Fintech are now working together on how to select the cream from the others, making debt risk a valuating currency to add to their profit margins, as life without mobile phones is becoming increasingly important.

You see, you yourself will become the new system variable in all this. You are requested to freely hand over certain data that will identify you as an enabler to these large corporations and a larger facilitator to stamp out the credit value that you have and as such the technological abilities that you are allowed, or offered to be at a certain price. In a saturated 4G market getting the high end facilitators to be technological enablers for 5G matters to all who are ready to cash in, a lot of it and fast.

So when Bloomberg gave us: “Cassin, 51, who runs Experian Plc, has helped transform his company from a credit-reference firm into a broader data and software business. After starting with maintaining vast datasets of personal credit histories, most of its growth now comes from advising big companies on how to monetize the information they have on customers and supply chains, while avoiding privacy scandals” two weeks ago, they gave us a lot more than you realised. Brian Cassin has found a way to set the new stage, a stage he merely adopted from social media solutions like Facebook. Get them to hand over their billing history freely (for optional extra credit rating points) and as long as every bill is paid, he is happy to do just that, it is when the new stage adds other elements, that is when you either hand over more data, or lose credibility points and that is the stage of enabling them. From my data side, I would go with the premise that it is basically a brilliant move to get data. From the other side is that a financial setback will hurt more and when it is staged against your mortgage, that danger could become surreal for the person involved. It is basically a hidden trap that until you step into it, it is not a problem, when you do you will not merely hurt yourself, you will change the surrounding you are in by a much larger degree and the people handing over those details will not realise the trap they offered themselves up for until it is too late.

Matt Schulz, chief industry analyst at CompareCards also gives us: “You are the best judge of your ability to take on a new loan”. That is the part that bites, because more often than not, you are not. When you think back, who hasn’t made the fatal mistake when thinking: “I can buy this now, if I make sure that I only buy …….. next week“, you see, the actual premise is “If I do not buy these …… now, I will have enough money to buy …… next payday“, we do not do that, because we think we can gratify now and resolve later, and when there is a setback, we merely push it forward, which now becomes making the now initial issue an actual problem. We have all done that, and I have made that mistake a few times when I was younger. That is the immediate value for whoever uses that Experian solution as at that point the risk factor increases a lot and it will impact a few more items soon thereafter. It is a very dangerous setting for anyone under financial pressures.

Yet overall Experian is making a brilliant move to upgrade their data value in light of the 25% setback and basically these three players (Experian, Equifax and TransUnion) will upgrade their value by a lot this way. It will not end here, as Bloomberg gives us the thoughts of Cassin with: “Experian also helps protect against identity theft, and it still runs the core credit-scoring business, whose newer services include allowing lenders to quickly assess applications for car finance via text message. It’s also working with Amazon’s Alexa platform to explore new technologies like voice recognition to use in credit scoring“, the new field for Experian will grow as a much more axial player of 5G in the centre of it all. Identity theft will now no longer be merely around those with a stolen identity, their services will become a founding force is what will be the establishment of non-repudiation. As I stated, 4G was ‘wherever I am‘, yet with 5G it will be about ‘whenever I want it‘ and there the threshold of non-repudiation will rise, it is not merely about streaming, data access of what is there. It will be new levels of domotics, smart devices and automatic deep learning solutions, those paths require a level of non-repudiation, not merely authentication. The expert Varun Gulshan has been informing via academic papers the part of ‘Validation of Deep Learning Algorithms‘ and when you grasp that part, you will see the stronger requirement of non-repudiation over authentication, as Fintech is catching on there, the game evolves in a very different path, parallel the same, but in operations needs quite different and requires a much larger comprehension. Even as his stage was about the application in a medical field, its application applies to a lot more technology shores. The stage of non-repudiation (it can only be diabetic retinopathy and/or diabetic macular edema) and nothing else, versus the stage that we see when we consider ‘this could be diabetic retinopathy and/or diabetic macular edema (optional stage for authentication). As we see the evolution in finding the different stage, we see a new level of machine learning; we see a stage with a setting of being able to see the positive, the negative, the false positive and the false negative. The ability to differentiate between the four is actually a much larger difference than most realise. One could argue that we have a stage where the 95% certainty becomes a 98.1% certainty, making the larger risk no longer existent and the 3.1% difference translates to a trillion dollar market of facilitation, spread over the larger three mind you, so as they unite, they also grow their exponential growth in these area’s as we see basic needs being adjusted to facilitation with fees towards the risks that customers virtually pose. I state virtually for the mere reason that this field is basically new, evolved from an origin, but still brand new and all the companies who have ever been involved with invoice chasing will see that impact and they all want to be on board.

That is the system variable that we forgot, we forgot us as a mere variable in what drives our value, not the value that others impact on us, the value that we press for in ourselves, even if the impact is from the outside sources we face every day. Experian (and others) have found a way to charge us for the risk we are towards our value. So when we see an optional $60 for 200GB, we will soon face the option to get it at the starting price of $60, with an additional risk charge. You might think that this will never happen, but it is already happening, and when Fintech evolves the risk pattern, we will pay optional more, or face credit worthiness loss, losing 20 points when we are late with payment, seeing only 2 points repair per month, that is the part we do not see here. CNBC and Bloomberg only give the ‘business opportunity’ and the harshness of risk in the other direction was downplayed through ‘a natural fit for building solid credit‘, a statement that is not untrue, no one denies that. To see that hidden trap, you need to see the economic impact that 2004 and 2008 brought the people and how long it took them to restore those losses, I can tell you now that a large group of people in the US still have not recuperated, even when we realise that most families have mum and dad work 2 jobs. that is seen in part when we realise that at present both parents work full time in 46% of these households, the number is generic and weighted making it to some degree debatable, and some sources indicate that 30% of that group has both parents working more than one job, the latest information gives us that this is based on 2016 numbers, so it is incomplete at present, I personally fear that most politicians are not that eager to dig into that shameful setting, and as I am presenting these facts, we see no clear path that the quality of life is not getting any better for many, it merely becomes more risk driven than ever before enabling an evolving systemic problem to all households.

Technologically it is brilliant and opening many (fin)tech doors all over the place; looking with a humanitarian view, it is not a good thing, we are merely enabling others to degrade us to an algorithm part, something that was already the case, but until recently never to the degree we are about to see.

 

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The promised example

In light of all the outsourcing we saw yesterday, it is time to show you just how lucrative it can be to set the outsourcing stage. In this example I will go with a software example, as I have seen this myself. You see, sometimes a place is profitable for the mother company no matter how you slice it and with this example we see this in action.

Let’s take a software vendor, selling some software solution. Normally that entire path will set you back $7,000. The software, training, installation and personalising the solution. At this point you might think, well, it is all tax deductible for the company, so what gives?

Well, some of these players still have budgets to adhere to (unless you are in Italy), and when we look at that the procurement department will state that it is too expensive. So, the sales team has an idea. They say: ‘You know what! We can (if you take all three) the entire as a package for $5250, and that is a nice discount‘. So the company takes all this and accepts the deal. So the software is bought, there was a trainer on the spot educating the staff for 2 days and they set up whatever needed to be set up and the entire delivery is complete.

It all seems straight forward. Yet, it is not to be. You see that outsourcers often have a main office outside of that country and they want their franchise fee, which could be 70% of the software, yet they will always get FULL PRICE. So they will get 70% of $3,000, no matter what the discounted invoice was. Now that company has to make due with $3,150 for training, training materials, travel expenses, training hardware and staff. And for every deal they make the cost remain high, yet the revenue has been siphoned off and the cream went somewhere else. Now we get the stage where there was still a profit, yet the staff members are still costing thousands of dollars, as is the office and all other goods. There is not taxation as the revenue was too low and this is where we see the problems for a lot of these companies. They are now in debt, governments having to make deals and I cannot vouch for Interserve, Carillion, Serco Group Plc and Capita Plc, because where I know it was happening was not one of these. Yet I feel certain that others have been playing similar games and it has been going on for over 20 years that I am aware of that tactic.

So does the entire Interserve part now make sense? A debt of well over half a billion and its board members are still up for millions in bonus? I cannot tell what the reason is for the entire Interserve issue, yet what I have seen in the past, we should take a long hard look at what some consider to be debt and what some consider to be an optional approach to deferred invoicing.

We might see partial support when we see the article in the Morningstar (at http://www.morningstar.co.uk/uk/news/AN_1542962437936788100/interserve-expects-higher-operating-profit-despite-construction-loss.aspx). Here we see: “Interserve posted a pre-tax loss of GBP244.4 million on revenue of GBP3.25 billion in 2017. It then recorded a pre-tax loss of GBP6.0 million on GBP1.67 billion in revenue in the first half of 2018“, others sources had a similar setting, yet here we also see the headline ‘News Interserve Expects Higher Operating Profit Despite Construction Loss‘, now we see operating profits versus construction loss? Does it now seem more and more that we are given a half a billion birdie, whilst some are showing to be receiving massive bonus payments? How is this not tackled? How come that for 20 years we have seen the impact of creative bookkeeping, whilst the European governments have been unable to fix anything?

When we see the Financial Times (at https://www.ft.com/content/b2c9fdd2-eeed-11e8-8180-9cf212677a57) giving us: “Interserve employs 80,000 people worldwide — 25,000 in the UK — in jobs that range from cleaning the London Underground to maintaining army bases and building a shopping centre in Dubai.” Giving me the speculative thought ‘How long until we see the Dubai part sold off (including equipment) at roughly 5 pennies to the pound? How would that screw over the 25,000 staff in the UK when Interserve folds? We will not know until the Interserve lawyers and accountants finalise they optimised plan in 2019, but I fear that the impact of outsourcing is going to be felt on a very large area. You see, outsourcing growth is through the roof and it is growing in a sphere of influence that has not been seen before. Fintech, Meditech, Pharmaceutics. It seems like the golden calf, yet it is a treacherous field. It might be a temporary field at best. I think that the construction companies have good weather now, yet the crash of the 80’s is still with them, Communications is all about outsourcing, yet when those outsourcers do not finance the training of staff, their usefulness will decline in 3-4 years as the companies are focussing on 5G. In that same light, we see a pharmaceutical growth, yet the setting is that many patents will fall over in the next 5 years. At that point these companies outsourcing can discontinue the renewal of contracts and the staff issue will not be their problem, it will be the problem of the outsourced company and that is starting to push a wave to a much larger degree than we have seen before.

So as we return to the Financial Times article we get “Interserve said profit growth for the year so far had been as expected, and it anticipated “a significant operating profit improvement” for the full year. The group, which swung to a loss in the half-year, did not provide figures“, we knew that, many sources had it. Yet we also get “It has revenues of £3.25bn but is valued by the stock market at just £75m and is already under close watch by the British government in case of collapse“, when a 3 billion revenue company is merely valued at merely 2% of that, there is a lot more going on than mere sneaky keeping of books and that needs to be seen as well. So when we consider: “Interserve’s update attempted to “sugar coat” the increase in net debt and “to deflect from the news” that the Cabinet Office is making sure it has alternative suppliers to take the place of Interserve should it fail. “The operational developments are not good reading either,” he added“, a part given to us by the independent analyst Stephen Rawlinson, we need to look deeper. You see, if the UK does get confronted with: “alternative suppliers“, we need to accept that for a chunk of those 25,000 British workers it will not spell good news, even more so, there is every chance that it gives a larger level of turmoil to those people whilst some board members end up going home with a payout that is between £380K and £2.25M, making sure that they can live in a sea of porn and Netflix for the longest of times, possibly even until the day they die.

Is it that bad?

Well, that is not certain, yet the issue that the UK accounting watchdog had to quit over criticism regarding Carillion (source: the Guardian), they give us the quote: “Stephen Haddrill will depart after nine years in charge of the Financial Reporting Council, which is subject to multiple inquiries into its effectiveness and independence” we get one thought, yet in light of “a committee of MPs described the FRC as “chronically passive” in an excoriating report into the construction group’s failure, condemning the regulator as “too timid to make effective use of the powers they have”” we should consider that there is every chance that Interserve might have been on that same side of the page making the issue larger and more critical. Is it not interesting that too often we see terms like ‘too timid‘ when it comes to dealing with the rich? The entire Sir Philip Green’s £1 sale of BHS is a nice example to keep in mind. The setting where the people behind BHS are apparently not in prison in a stage where “the settlement will not fully restore the retirement income they had been promised by BHS” (source: Financial Times). One of many failings where we see the creativity of applied accountancy and the improper use of non-committal prison sentences to those employing these fast and loose solutions. At present there is a speculative chance that Interserve might be on a similar track, but that is pure speculation, we will not know until the solution is offered, which according to the papers will not happen until somewhere in 2019, until that point arrives thousands of employees at Interserve will likely be in a state of stress. It is one hell of a way to approach Christmas.

Humbug!

 

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