Tag Archives: Microsoft

The danger the UN brings

Yes, the UN has been active, the news in several places including the Netherlands shows a sight that many might not grasp. As one of the sources US News reports ‘UN summit approves 15-year blueprint to eradicate extreme poverty and combat climate change‘, of course many are now cheering on how lives will become better. Will they?

193 countries agreed on this. Like the millennium plans. Not all targets were met, but as some state (like Dutch NOS News), there is progress. The news stated on how poverty got halved. Here I wonder on what grounds that evidence is brought, where the data is. I am not stating it is incorrect, I am stating that poverty shifted and several nations are playing possum on those numbers. Has anyone considered the US numbers on how many people are living below the poverty line? How many need double jobs just to make ends meet? How is that not poverty in its own right? Now they are stating on how businesses need to get involved, moving from charitable to profitable (quote Dutch Prime Minister Rutten).

Here is the danger! You see we have ample evidence on many levels that the bulk of business will not make these jumps unless there is a benefit to them. Like tax breaks, like non-accountability. So as these new plans needs funding, funding many nations no longer have, how much additional taxation will get lost and how will that impact the lives of you and me all?

Is that not a valid question? The Dutch king might be very committed, yet funds are not there. Critics are already in disagreement. The overall lack of environmental improvements have been overly visible for a long time, getting it in an UN speech is unlikely to make change here. Which is just my personal view.

The quote from the prime minister is also very tainting. “These problems are too large for a government to tackle, we need corporations to step in“. This is perhaps the first clear statement from a leading EEC member that governments can no longer hack it. This is what I have stated for a long time. The law stayed its hand and as such the treasuries remain non protected and non-accountability with improper wasting of resources have given weight to a now faltering group of governments. Yet, corporations have to rise to the occasion, to which I ask: ‘At what price?

Feel of course free to disagree, yet in 8 years, see how goals are not being met, not even close and then listen to the carefully phrased excuses people will give regarding not making the targets. The US News article has one quote that needs to be regarded: “Supporters say there is no choice but to go big in a world of expanding population, growing inequality, dwindling resources and the existential threat from global warming“. It is the ‘dwindling resources’ that is at the heart of many issues. We allow the exploitative and imbalanced Wal-Mart to continue, yet we all realise that resources are an issue. In all this that same Wal-Mart will be asked to give support so that they can get a free pass. Does this make the entire UN operation a new chapter in its recognition as a paper tiger?

You only need to look at the Syrian issue to see how the UN is largely ignored. Now we get another ‘issue’, not with the speaker, she is as I see it in all this part of the UN PowerPoint. The quote ““Promise peace to all children in Pakistan, in India, in Syria and in every corner of the world,” Malala implored the leaders“, it sounds nice, it makes for good TV, but there is no realism here. Syria has its issues where the life of a child is conceptual at best. The Indian government has close to no options at all to deal with its child labour issues, the same situation exists in Pakistan. Both nations where the realistic view is to either work or starve. The combined child labour population of Pakistan and Indian exceeds the total population of either Australia or Sri Lanka. That is how unrealistic the issues are. Again, I have nothing against Malala, she overcame more hardship than most of us will encounter in a lifetime, but those in the UN should know better and adding her to this presentation is good for Malala and I wish her every positivity as well as the fact that we should not be silent on these issues, but the delegates of the UN should know a lot better, this issue is one that will not be met.

Another shifted view comes from Egyptian President Abdel-Fattah el-Sissi who said that “the international community has to deal with global challenges that hinder development“. The quote “Egypt has been fighting an insurgency by Sinai militants allied to the Islamic State group. At the same time, security forces have cracked down on Egypt’s Muslim Brotherhood and other Islamists“, as well as “El-Sissi also expressed concern that “the tools” to achieve the goals are insufficient, and stressed that richer nations have a responsibility to help poorer ones“. This sounds not even close to nice. The direct option was to engage in a dialogue with Israel on how to deal with the Sinai, Israel is very willing to assist and find solutions here, as the pressure is also on Israel due to Sinai Extremists. No, President Abdel-Fattah el-Sissi wants the rich countries to step in. Likely also making sure that some hands are tied in all this. The last one is a speculation, yet in addition the entire MFO situation are set after certain accords, so how will these accords be impacted? The September 17th 1978 Camp David Accords will likely see a different light over that evolving future. Is this truly a ploy to deal with the Sinai Extremists, or a played option to sway a vote to allow more Egyptian troops and military into Sinai, with all kinds of new pressures? I just set into the light three small issues that give worry to the entire 15 year blueprint. Yes, there is benefit and essential growth to eradicating extreme poverty, yet in all this it can ONLY be achieved by overhauling laws on a global level. Changes that players like Wal-Mart will never allow for, moreover, they have a sizeable lobby at their side to make sure that the fortunes of the Walton family remains guaranteed. Wal-Mart spend will over 7 million in 2013 to its lobby to make sure certain pawns were either moved, or not moved according to their needs. As the members of that family grows in fortune a billion a year, 7 million is nothing, even then times that would be a steal at twice the price, the cost of doing business and the laws of the land, the laws of most nations fall short in this regard.

Interesting that this side saw no exposure at all.

In this, the monarchist nations remain the strongest supporters, they are mostly about the nations and the global good, republics are all about the elected principle and the lobbies in the back, corporations rule there! Is it any surprise that Sweden and the Netherlands are so socially inclined? That is the impact of a monarchy reflecting on all the people and the moral and social good of the world. In similar light, how should we see the quote by India’s Prime Minister Narendra Modi in Canadian Global News, where we read: “Modi confirmed plans for a fivefold boost in renewable energy but added two years to the time frame, saying it will take seven years instead of five”, is it because of American politics and what we have seen in the past that this could be seen as a shift until after the next election and that issue will be dealt with after the elections? Will we see an offer by Narendra Modi offering the open gap NTT DoCoMo left to the next mobile player under conditions of renewable energy installations? Will that suddenly count towards the total? In all this, those installations count as a cost, which means that those players will not be saucing the treasury coffers. That is the foundation of problems several other nations must remain aware off and unless the laws are adjusted this all shows like another paper tiger, offered in consideration from a group of people who get paid very nicely on an annual base, so the next 15 years some of these players would be decently well fed. Is that my sarcasm that you read now?

I must admit that sarcasm swims within me as I have seen the faltering side of several branches in law and politics not adjusting the view required to guarantee their nation towards growth, a view that is not an option at present. In all this not enough people are looking onto the sides that long term adjustments are required to make so that any option is realistic, yet with Wal-Mart equals on other shores their game is not dissimilar to the game the Walton’s are playing in a legally correct way, in all this the law has faltered in several nations, with no view of improvements any day soon.

So the dangers the UN bring will impact economies, unless the law adjusts firm and fast that plan is not likely to be made. If you doubt my words then consider the ‘plans’ that were made in 2000, they were not met, in some cases they were met only 50%, it is called an improvement, but from that we must accept that either the plans were never realistic, which beckons the question, why accept a non-realistic plan, in the second there is the validity that progress was booked, yet at what price and in this time and in this economic age what is the realistic chance that such funds remain to be available?

As for my doubts, that part can be seen in the very end of the article (at http://globalnews.ca/news/2242584/un-summit-approves-15-year-plan-to-erase-extreme-poverty-fight-climate-change/) called ‘UN summit approves 15-year plan to erase extreme poverty, fight climate change‘, the quote is “As for finding the trillions needed to implement the goals, Microsoft co-founder and philanthropist Bill Gates said Thursday “we’d be doing very well to have anywhere near that amount of money available by 2030”“. We know Bill Gates to be one of the leading philanthropists. He has not tried to hold on to the massive wealth Microsoft brought him and he has spent a lot, yet he knows how much money this requires, something I expect the politicians involved have no realistic clue about. If Bill Gates shows signs of worry regarding the need of these trillions, how come the governments involved are not extremely outspoken regarding the massive debts they have and that no one has these level of funds. In part only corporations do and my worry is that the price of agreeing to all this will cost us a lot down the road. In addition, it is also interesting to note on how papers have the same stories, the same quotes and the same title, so is the journalistic branch now limited to do the copy and paste action? In that I set Reuters apart. The one issue they show and the other papers did not (as far as I can tell), is the article (at http://www.reuters.com/article/2015/09/26/us-un-assembly-china-idUSKCN0RQ0HW20150926), so as we accept the second quote to be “Chinese President Xi Jinping announced on Saturday that Beijing will establish an assistance fund with an initial pledge of $2 billion to help developing countries implement a sweeping global sustainable development agenda over the next 15 years“. Now if we accept the first quote to be from Bill Gates (the one stated earlier), now compare the statement just given by Chinese President Xi Jinping, controlling the second largest economy on the planet (if we accept the US numbers to be true), than 2 billion (the article states another 12 billion by China too), in light of the statement by Bill Gates “As for finding the trillions needed to implement the goals“, gives the vision that the second largest economy is contributing less than 0.7% of the required amount. So is anyone still considering the realistic view offered by the UN, a 15 year goal that is not realistic is in my view nothing more than a concept in presentations, if you are there and if the coffee was nice, the day might not be lost, but in all certainty, it is unlikely to be a true gain to anyone attending other than Malala, who as a UN envoy achieved what she had to achieve, to shed light on a situation that needs addressing, how that is done is actually on the plate of Gordon Brown who is the political side of the United Nations Special Envoy for Global Education.

In the most worrying closure, I have stated it before, would the culling of our population help? If so how can the UN exist, or even remain to continue when the required solution is to dim the lights for billions of people, a population decline in excess of 90%. This is not humane and equally unrealistic. I want to see realism in the shape and size that we the people are properly informed on what is needed, where the law will properly adjust to hold corporations accountable for steps taken and for profits made. A reality I am unlikely to see happen in my life, so what will be left to the generation that follows me?

I honestly do not know, yet in the light of what I just showed you the reader, did you consider any of the issues that I noticed and that none of the articles discussed and more important, why were these issues not raised by the involved journalists?

 

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A digital deception?

There is an interesting weekend going on. First we see people waking up to the Microsoft premise that free is apparently never free, in addition, we now see more and more noises regarding Net Neutrality. We will get back to Microsoft soon enough, because there is more to Net Neutrality than meets the eye. First let’s take a look at the definition of Net Neutrality. Wiki tells us “Net neutrality (also network neutrality, Internet neutrality, or net equality) is the principle that Internet service providers and governments should treat all data on the Internet equally, not discriminating or charging differentially by user, content, site, platform, application, type of attached equipment, or mode of communication”, now this sounds interesting, but the reality is not that easy as I see it. For example, consider Oracle Forms, who needs the reserved bandwidth, if we cannot deliver, that solution would become an issue to implement. Oracle Forms is not the only one, many other situations exist where priority is essential. Video conferences is one of several. The idea came from Tim Wu, he is the Isidor and Seville Sulzbacher Professor of Law at Columbia Law School. His paper Network Neutrality, Broadband Discrimination. The paper can be downloaded at http://papers.ssrn.com/sol3/papers.cfm?abstract_id=388863.

As any academic work, it is quality stuff, yet, do I agree? I have an issue with the following parts:

On page 1 “Critics, meanwhile, have taken open-access regulation as unnecessary and likely to slow the pace of broadband deployment“, America is about to encounter the point where ALL the TCP/IP addresses have been taken, no more addresses, which means that IPv6 will soon be the only option remaining. You see IPv4 provides roughly 4.3 billion addresses. Companies, people, devices all requiring an IP address (mucho plural), well at some point the end is reached and that point is now, but that is not the entire point of my objections, because “likely to slow the pace of broadband deployment” is about need. I do not see how broadband deployment is hindered by the current system (other than running out of addresses). We have seen an almost exponential growth in getting online. Ever since the broadband has been an option, we have seen spectacular growth. First through normal internet connections, then via cable providers, now in addition we have mobiles with 4G and WiMax providers.

The second quote is “That deviation is favouritism of data applications, as a class, over latency-sensitive applications involving voice or video“. Which might be fair, but for the most, this has apart from specific application NEVER been a true issue. YouTube caches, so I personally have never truly seen an issue, not in over 15 years. Voice is a different situation, is this about VOIP? On one side, in an academic paper we need to keep an open mind, which makes it a good statement, but when we regard government pushed policy “open access alone can be an insufficient remedy for many of the likely instances of network discrimination“, the use of the word ‘likely’ seems a little unacceptable.

The next issue is found on page 158 of the paper “Have broadband operators tended to favour certain uses of the Internet?” To what extent? The goal of this section is to answer these questions, to the extent possible, for broadband networks during the year 2002, so we get answers based on a situation that is 13 years old, so this is BEFORE true smartphones, before quality 3G and whilst 100Mb broadband was rare. 1000Mb is now in some places regarded as slow, we get internet information faster on our mobiles now, than on broadband in those days, overall the growth of speed has been near unparalleled since the beginning of the internet and I am just looking at the last 5 years. The more I read of this 39 page paper, the less this makes sense in the current environment. Not the thoughts by themselves, the thoughts made perfect sense (to a certain degree) in those days. Yet, the ISP’s and Cable providers evolved almost exponential in their offerings. For the same price I now get a little over 10 times the amount I had before. I now end up with 500% download space of what I need (and I have one of the cheapest offers), so far I have not seen any limitation on what I require, so is this a pure American issue? That could be the case, but those pushing Net Neutrality better realise that moving business from US to Canada is not that far-fetched an option, I personally see these events as the FCC seems shooting itself in the foot.

Yet are my thoughts correct? (Always a good question to ask)

Let’s take a look at the Washington Post (at https://www.washingtonpost.com/news/the-switch/wp/2015/07/24/republicans-are-trying-to-defund-net-neutrality-will-it-work/), ‘Republicans are trying to defund net neutrality. Will it work?‘ The quote “This week, the Senate Appropriations Committee approved a bill that contains an amendment singling out the FCC and net neutrality. Notably, the rider would prohibit the FCC from using its most powerful regulatory tool to police Internet providers — Title II of the Communications Act” is at the centre. Yet, what the Washington Post shows is nothing more than a political side.

It’s CNN that gives us part of the goods (at http://money.cnn.com/2015/06/12/technology/net-neutrality/), they ask a few questions and give us answers. That is what matters. So let’s take a look.

Isn’t that what exists today? For the most part. In reality, the world won’t look much different on Friday. Netflix won’t suddenly stream any faster for you. AT&T (T, Tech30) and Comcast (CMCSA) won’t abruptly stop laying down high-speed fiber cables and investing in their networks as retaliation“, after which CNN brings a quote that is surprising “And Comcast can’t slow down file-sharing websites, like it did to BitTorrent a few years ago“, which is more than interesting. Because, for the commerce of the USA file sharing is not a good thing, even though downloading movies is copyright infringement, pursuing these events is a near impossible task, especially when those servers are outside of the USA.

Who supports net neutrality? Now this is the number one question. “AOL (AOL, Tech30), Facebook (FB, Tech30), Netflix (NFLX, Tech30), Twitter (TWTR, Tech30), Vimeo and every other major Internet company are in favour of the FCC’s new rules. They create the content you read and watch online, and they don’t want to face discrimination by network owners who can threaten to charge higher fees or slow them down“. This statement is pretty far out there when you are not an American. In America, when you see places like Comcast, you pay for 75Mbs, 150Mbs and prices go up fast. So from this point is there reasoning for Net Neutrality? I still do not agree, but before going into this we need to look at Sprint, they offer unlimited high speeds with a sharable 10Gb for $100. This is less than 40% of the bandwidth I had 6 years ago at half this price. San Francisco gave me decent prices that are in alignment with what we see in Europe. Again, will Net Neutrality solve this?

Now let’s take a look at those supporters, Facebook and Twitter are data collectors, Twitter is the smaller and Facebook in the larger extent. Netflix customers require download power a lot more than Net Neutrality. The same can be said for Vimeo, AOL and Google+ for that matter. They all are vying for a customer base and when a person gets 10 GB at $100, whilst Europe and Australia enjoy prices like $70 for 200 GB you can see the issue at play. I am wondering whether this is about Net Neutrality or is there an issue with cartelisation in the US? We are so used to see that things are cheaper in the US, the fact that the US is leaps behind when it comes to the internet. That does not address the Net Neutrality. In my view it leaves us with more questions. The fact that prices are so high makes me wonder why a place like the US is not more competitive in that regard. But this article is not about that. It seems that Netflix needs download power to survive, and that is lacking in the US. In addition, it seems that the providers are extremely ‘protective’ on pricing, when investigating prices, TWC gave me “You are visiting our website from an area we don’t currently service“, which I got whilst entering a Chicago Address. So in all this, there is a multitude of issues, which have less to do with Net Neutrality and more about the stranglehold on pricing some seem to keep in the US.

Now am I upset? Well that is not really the question is it? I am like many others a capitalist (to some degree), yet that part has always been drenched in reason. As the information is reaching me, reason is not really a part that the internet providers seem to employ in the US. Especially as they offer internet at 33% of the speed and at 20 times the price. So it seems to me that Net Neutrality, even though in this light might have some effect to some of the solutions depending on the internet, yet the overwhelming thought from me is that as the FCC pushes Net Neutrality, we will also see a shift of the business world seeking an alternative.

When we see an argument that “Comcast could slow down BitTorrent traffic (it did)“, yet when we consider an article by Jacqui Cheng from the 24th July 2010, we see ‘Only 0.3% of files on BitTorrent confirmed to be legal‘, this was from a study that involved 1000 downloads, so 997 were infringing in one way or another, so why is it an issue to slow down BitTorrent?

A final issue should be given to Wired Magazine, who (at http://www.wired.com/2014/01/three-dangers-net-neutrality-nobodys-really-talking/) gives us several views in the article ‘Three Dangers of Losing Net Neutrality That Nobody’s Talking About

The first comes from American Library Association head Barbara Stripling “we’re in danger of prioritizing high-quality internet access for entertainment over education“, is this about the costs of a broadband plan? I have seen how this is not cheap, even as the article is only a year old. She also states “Ultimately, “pay to play” only benefits the privileged“, which I can agree with, it will be about usage and bandwidth, Net Neutrality will not up the game for them, it is about pricing and in some cases the prices are overwhelmingly ridiculous.

The second issue is ‘we continue to give more control over the internet to the government‘, which seems to be the case, but why is it done? Draining additional resources, forcing costs that should not be with the government. The quote here is “What’s worse is that we won’t see it coming, because the FCC’s power will creep in incrementally, on a case-by-case basis — a death by a thousand cuts“. Why is the FCC even bothering with this? Regarding the extent of what I saw as it applies to the US, this is becoming an increasing case of ‘Unjust Enrichment‘. Yet, the legal scope is not entirely ready to deal with this from an internet point of view. The North Dakota Supreme Court ruled in Schroeder v. Buchholz, 2001 ND 36, 622 N.W.2d 202 that five elements must be established to prove unjust enrichment.

They were:

  • An enrichment (Telco’s making excessive profits)
  • An impoverishment (Consumers are charged above their affordable income).
  • A connection between enrichment and the impoverishment
  • Absence of a justification for the enrichment and impoverishment
  • An absence of a remedy provided by the law (clearly in absentia)

It will be hard to prove this part, you see, it is not just about enrichment and impoverishment. The internet world is moving population classes into the haves and the have not, which is a different standard, yet the foundation might apply in finding the remedy for internet pricing, especially when we realise that one in 10 that would end up spending a little over 10% of income to allow for internet (based on the Chicago example), is this an excessive cost? That would be for a court to decide and that decision would not be the same state by state. Yet as that becomes a solution, the Net Neutrality need would diminish.

In the end, I am not convinced that the issues are about ‘neutrality‘, but it is about current technology and about fairness and affordability of the internet, especially when we consider that every child today needs to learn to proper use the internet from a young age, only to keep even with the other players, once the US falls deeper into the pay to play trench, we will see the growth of additional classes of segregation, those who are technically viable users and those who are not. That last one must be avoided at all costs, an issue Net Neutrality as I personally see it will not answer.

 

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You decide!

I have spoken out against the (bad) choices that Ubisoft has made in the past. On November 16th 2014 in the blog ‘How the mighty can fall‘ (at https://lawlordtobe.com/2014/11/16/how-the-mighty-can-fall/), I wrote “Gamers are about done with Ubisoft, ratings that seem decent, but game expectations had not been met. Watchdogs fell short of expectations (rated 8 out of 10); Bug fest (we mean Assassins Creed Unity) launched on all major platforms. (7 out of 10); The last one became Far Cry 4 with 7 out of 10”, issues from gamers and other not so small considerations, Ubisoft failed to deliver a legend status for all of their AAA game. 2014/2015 is to be considered a disaster. Now at E3, we see that some parts are getting delivered, the Division is now a 2016 release (which is not that much delayed when you consider this to have been a 2015 release), yet, again, Ubisoft does present their games really well, which gives them time, yet, relying in a place like the E3 on DLC’s for a 65% game is not a good thing either. I refuse to be negative on a game like ‘Just Dance’. It is not my game, but plenty of youthful gamers (some not so youthful too) reserve a place in their heart for Just Dance, which is fine by me. Questions on the phrasing on the interaction with mobile phones need to be made, as no one (at present) have asked the questions involved. What is novel is the option that could propel the game forward are the streaming service on PC and Nextgen, even though no pricing information is given, it should not be about the price, it is about keeping a game novel and Ubisoft delivered that with this title.

Yet, did anyone else notice that the applause in the audience during was good, but not great? Compared to Bethesda, who blew the roof off the house! We saw many introductions with cut scenes, and even if the Division showed game play, with an interesting closing twist, which makes the entire view great. Also, the gameplay on ‘For Honor’ (4×4) was very good, but what if online play is not your thing? In addition, it is competing with Evolve, which is an excellent game. That does not diminish For Honor. The people saw gameplay and a smooth one at that. I liked the act that I had stayed away from any gossip or screens on that, so it was all new and it did not disappoint. The same could be said for Rainbow Siege. It is better, more realistic tactically speaking (as far as I saw) and graphically far above the norm. It will not be out until the end of September, but so far it looks like a good product. Just this is also the issue with Ubisoft. The presentations were good, not amazing! It did not blow me away like Bethesda did, more than once I might add. And off course there is Assassins Creed Syndicate. It looks smooth, but what the demo also shows is what we have seen too often in the previous moments. The game story depends on too many scripted moments. The coach chase, the tumble over the bridge then the train, a too strong a smell of scripted events. So as Yves Guillemot closes the presentation with the introduction of ‘Ghost Recon Wild land’ with an awesome movie, we need to consider that the words from Yves “surprise you with revolutionising our beloved franchises“, this sounds nice in theory, but that has not been achieved. Some are a strong step forward (Rainbow 6, Ghost recon), some are more of the same but as I see it, none showed true ‘revolutionising’ steps. A quote from a marketing department that now hangs like a chain around the neck of Yves Guillemot with the weight of a tombstone.

The IP they have is diminishing, trying whatever they can to revitalise the games that have missed their target. It will soon be about the reception of new IP (For Honor), it is holds up, that would be great for Ubisoft, if it falls short (gamers can be a merciless audience), the value of Ubisoft will take another pounding. It is not done yet. The consequences of AC: Unity are still felt. When we read (source: Softpedia and several others) “The latest thing to come out of Ubisoft’s riot machine is the announcement that the upcoming instalment in the publisher’s acclaimed action adventure series Assassin’s Creed, titled Unity, will run at 30 frames per second and in 900p resolution on both the Xbox One and PlayStation 4. Of course, this type of polarizing announcement can only widen the gap between the fanbases of Sony and Microsoft, and so it did“, or Forbes where we see “Ubisoft is at least saying something regarding the tech/embargo issues. In terms of technical fixes, Ubisoft didn’t go so far as to apologize to fans for the early troubles, but they did say they are working on fixes past what was already fixed during the day one patch. In another fix patch, they’re taking on glitches like Arno falling through the map and getting stuck on things, and in future patches, they’ll turn to collision problems and framerate issues“, an apology came too weeks later. Yet, this is not about slamming Ubisoft (yes slamming a billion plus company feels good on the ego). This is about the future of gaming. Microsoft has also been active, the XB1 is now backwards compatible with a twist. there are downloadable titles and they did clearly state that you need not pay for titles you own, so that might sound great, but now consider that ‘live’ implies downloading a full game, which means that your 500Gb hardrive will fill up really fast, apaprt from the question is, whether ‘your’ game is on that list. It is still a step forward, but at 4-13 Gb (6 Gb being the average size of a game), with around 250Gb free for content, and of course space needed for other games, you are looking at perhaps 40 games, which of course need to be downloaded too. It is still a nice option to have, but let’s face it, why let go of your Xbox 360? This is about market growth and the Xbox one, which is increasingly hard as Sony v Microsoft consoles is currently set at 2:1, so two PS4’s for every Xbox One. The release day scare tactic (as I saw the Xbox One announcement in 2013) has hurt Microsoft a lot, the fact that they only realise almost two year later that their 500Gb, just does not hack it is equally unsettling.

So where do you the gamer stand?

I personally believe that it has never been about the hype, but about great gameplay. This is exactly why Infamous Second Son came up short, while it had all the elements to be truly great. It feels such a shame to see an 80% game, which could have been a 92% game. Watchdogs has similar issues, but in that case, it is a new game, a first, like Assassins Creed 1, the second game of that IP could blow us all away, it takes only one visionary!

Tomorrow will be the defining moment. Bethesda delivered and exceeded, Ubisoft did not and Microsoft stayed on par, showing a few exclusive teasers, so now it will be up to Sony. If they blow the roof, Xbox will lose a lot of ground, yet we must not forget that Microsoft delivered last year and it still surprises, that part is seen in the game beyond eyes, which could indicate that the exclusivity on Xbox is more than a delay for Sony, it could be reason for people to switch, or to get an additional console and buy games there. That view I hope to give tomorrow, but for today, I can only confirm that the bar set by Bethesda was not surpassed and their games are coming to PS4 (and Microsoft too). Yet, exclusivity is not a fight of Sony vs Microsoft, which is not set by Elite vs No Mans Sky, that part will only set the pace of getting the additional PS4 vs getting the Xbox One too. It is the still waiting population which gives us whether games like Ion and Elite will push the people towards Xbox One that will be partially settled tomorrow, the Tombraider presentation was too much of scripted sequences with times responses. It is the one part of Tombraider I never cared for, what was great, became average. No matter how I feel about Tombraider, you must decide what you like, where your gaming view resides. The upcoming challenge for Sony will be a harsh. They are equal to the task, but will they have the games to make it? You see Microsoft kept the best for last. ‘Rare Replay’ is the trump card from the left field. The very best of gaming that Nintendo 64 offered now on Xbox One resolution. Missing is the Donkey Kong parts with is Nintendo IP, but some of those games are not, which means 30 games for $30, which is a killer option!

To be continued!

 

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As the heart thumps

We are only two days away from the E3, those who are into gaming will wonder ‘what will we see next?’ We all feel that way, yet lately, the more I see of Elite: Dangerous, the more I await its arrival on PS4. For now it is a Microsoft exclusive. I remember the day I became ‘dangerous’ I had been playing it for quite some time. Consider the screen below. This was the screen we drooled about. It was on a C-64 and it was ‘da bomb’ in those days!

Lave

So many hours, at first jumping short distances, hoping no one would attack me, but after my first pulse laser, I got to be cocky (and got killed in the process). Now we see the next gen pics, one is the PC, the other is as I was told the Xbox One edition (this is not a cut scene, this is actual game view). If you think that ‘it is all about the resolution’ then you are quite frankly a nob (or a dweeb). I have been and will remain a Sony fan (I still love my Xbox 360), there is no denying that this game is beyond amazing!

XB1_1

Most information on the XB1 edition so far, I got from YouTube. As I played the original and have had decades of gaming experience (which is why I knew the flaws Microsoft is fixing now, were a solid known issue for me 6 months before the system was released, and not all have been fixed by the way). Now, most gamers will be the Mario kind, or the Grand Theft Auto kind. This game might not appeal to either, yet, I feel that the flight simulator and Role Playing Game kind will truly love this game, and we are in for a lot more heart elevation than just this game!

To get a good initial look of the game then watch this: https://www.youtube.com/watch?v=grIGMs3Kj4k. The man talks clear but waffles a little in the beginning. He is going through it all clearly, so bear with his explanation, because it is worth it! If need be, skip the movie to 4:45, now you see the first glimpse on how a mere idea in 1984, becomes something truly amazing when the computers catch up to the imagination of an individual, in this case the imagination of David Braben and Ian Bell.

This is not a 30 hour game, this is a game that will keep you busy for many months, if not years to get it all to a worthy level, but let that not stop you, because as you evolve from one ship to the next one, you will be able to transport more goods, have better protection and go hunt criminals. The openness of the game that was, was already impressive, the size of the new edition is beyond anything you can imagine. We are talking a few million times larger than the original. For those who like the idea of space exploration, this is one of two games to get.

What is amazing is not just what it looks like now, it is the fact on how the navigation systems from 1984 are still at the core of what is now, it was the most innovative look and now, this view is the centre of aligning your ship and weapons systems towards your enemies. And it does not just ‘seem’ to be the best, as you watch the game on YouTube you can see how fluent the controls seem to be, especially as we consider the response from Blitz ‘Oops! We’re going the wrong way’ moments later it is all back to normal.

The other game to get is ‘No Man’s sky’, but that one I will leave alone, because, too many people are hyping this game, based on the same materials most saw (YouTube and so on). So we will wait for actual release date information.

What is interesting is that leaking information is not just limited to the political branch of the media, it seems that Dishonored 2 information has leaked. Dishonored was the stealth game on 360/PS3/PC, which had open levels and had a steampunk look to it all. The interesting part is that there was no set way to do the game, stealth or kill everyone, you got to choose. Another interesting part was hat when I replayed it on the 360 a while after I completed it, I found in more than one level another way to get the game done, which is awesome, because that gives a clean ‘open level’ approach, something that I am a big fan of. There is still question whether it comes and whether it is a leak or a ‘miscommunication’ but gamers live for these moments, because Dishonored 2 was not in the open pipeline and a fan will get overly enthusiastic when a sequel arrives of a game he is a fan of.

At this point, the Bethesda conference is only 12 hours away! 12 hours until the Fallout 4 trailer will get additional support and information to those who love that game (that would be me). 12 hours after that the show takes off for thousands of gaming fans! There will be joy, there will be tears and there will be outrage. The latter part might be a bit much for Ubisoft, but there is no way to tell how they will fix previous blunders and how they will appease the deserting population they have experienced. Time will tell and on that part I will not speculate at present! I still feel that they could turn it around and rebuild what they had lost, it just takes one truly visionary person (often not found in a board of directors).

Ubisoft does its presentation 20 hours after Bethesda, Bethesda has a 12 hour leap on Microsoft too, so whatever news they bring will get unadulterated limelight for the better part of a day. The rumours are ripe and some state there will be more than just Fallout 4 and Doom, but again, they are just rumours and Fallout 4 is pretty massive sized news, especially as it comes out this year, so that means within the next 6 months.

So why more on games? You see, games are getting to be a much more important part in the lives of people, many of them not into gaming at all. Gaming is now a major player for Trademarks and let’s take a look at patents!

You see, IP Australia tells us “Software inventions must be industrially applied. Software that is merely a procedure for solving a given type of mathematical problem is not patentable”, yet when we look at the The Copyright Act 1968 (Cth) we see the following “Under the Act an article is industrially applied when, with the consent of the copyright owner, fifty or more items are made from it, which we see in section 77, 17. If the design is not able to be registered, for example because it is not new and original, it will still lose copyright protection once it is commercialised section 77“, now we get to the part that matters: “By registering a design under the Designs Act 2003 (Cth), for example a design for a kettle, the owner obtains a monopoly in that design but, unlike with copyright, the protection is only for a maximum of ten years and not for the life of the owner. With copyright the owner does not obtain a monopoly. If two people independently prepare a drawing of a kettle neither infringes copyright in the other’s drawing. The registration of a design gives the owner a monopoly in that design and the owner can prevent another applying the design, or any fraudulent or obvious imitation of it, to any article in respect of which the design is registered [see s 71(1)]

This jewel comes from the Legal Commission of South Australia (at http://www.lawhandbook.sa.gov.au/ch11s12.php).

New we get back to the gem, the jewel of gaming, Elite. I mentioned that navigational part of the game, which is the kettle. Was it registered, is it protected? Let’s not forget that ‘it will still lose copyright protection once it is commercialised [s 77]’, which gets us to the need for protection for these games and the growing powers of trademarks and Patents. Yet, trying to get a Trade Mark or Patent after you gone public is another matter, so what legal protection did these new makers prepare?

Consider the uniqueness of the Elite navigation display, how protected is it? You might think that this is a joke, but it is not. A new game will cost between 20-150 million dollars, so you need to get it right and make sure you have your protection in place. Even though larger productions are less likely to fear Trade Marks or Patent infringement (usually they fear industrial espionage), but having the protection just makes your case stronger. So here is the Crux for some of the new Law firms. If you take time to visit the E3, how many products are in need for protection? Who has actually done the full scope of this? IP is an evolving market, the protection required will increase with every iteration of the game. You see, the gaming industry has arrived in the location, the hardware industry was in 1998. Now that makers will return to an annual release of a game, an iteration of the original, the game will also face the danger of a ‘white’ version. A look that is similar (but not ‘looks alike’) that provides the gameplay the gamer would like. You see, no matter how their marketing division brings it, Assassins Creed 2, AC Brotherhood, AC Revelations, AC3 and AC Black Flag are in many parts similar, as such, game makers have had 5-7 years to catch up, 3-5 years for those who waited for the second one to become a hit. As such, in light of the fact that re-engineering can usually be done in 40% of the timeframe, the need for legal protection will increase almost exponentially. Do you think that no one else is now thinking of a ‘new’ GTA5? The game brought in a billion dollars, so YES! There is someone trying to flog of a new game offering a similar game. It only takes one innovative part for the original to feel the pain of losing a market share. There is however a change, you see, some still feel the following description: “Obtaining a patent is a long, tedious, and expensive process, that it can be challenged by the examiners and later by others in court“. Yet the Patent Cooperation Treaty (PCT), which is internationally accepted, has an international patent, which does not have the same threshold patents used to have, which means filing is easier and most important cheaper!

If we look at the definitions in section 39.1 of the PCT treaty, we see :”(vi) computer programs to the extent that the International Searching Authority is not equipped to search prior art concerning such programs“, yet is that not a failing of the organisation? The fact that a billion in revenue cannot be protected, is perhaps slightly ludicrous. Again, in Robert Bosch v Siemens we see: “However, it is not to be inferred from these rules that searches or examinations in the software field are to be ruled out in international authorities. On the contrary, it seems to the board that according to the PCT searches and, if applicable, examinations of this type can and may very well (perhaps even should) be carried out if the competent authority is appropriately equipped“.

So, the victims remain as international authorities are ‘trying’ to get equipped? There is enough here to see a needed evolution that not unlike Torts will go on a case to case bases. The case on Sega v Fox Interactive, Electronic Arts, and Radical Entertainment regarding a US Patent, which was settled for an undisclosed amount. There the core of the infringement was the navigation system, the copied one was ‘too’ similar.

The core of gaming is expected to exceed 80 billion in 2015, that target is already likely to be exceeded, so as we see that gaming is now expected to overtake BI Intelligence market revenue by 1300% (yes thirteen hundred), we can surely see the short path we have in view as the need for software patents are required to strengthen an iterative market. Even though there will be some protection in Trade Marks as the branding of a game is too similar, consider the quote “if the novel elements are functional, the item cannot be copyrighted: although it might be eligible for patent protection“, which takes us back to Elite as a first example. Its navigation is quite unique, I have not ever seen it anywhere else to that extend and now as the larger masses go to play, such protection is more and more an issue. Take into consideration that the affordability of patents are now a fact, giving an option to patent, until opposed (which still needs to be decided), we have enough to see the change in the gaming industry, IP is taking a foothold, so when you follow the E3, see how often you hear the term, ‘our new IP’, because that part will take centre stage as per last year. So where are you now in all this?

More interesting, which law firms are considering evolving their portfolio with the gaming industry, which is only an $80 billion market for now!

 

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Bazynga!

There are many thoughts and phrases we can use, most of us will use the term ‘told you so’ in regards to a certain former Microsoft person. I am not like that, reasoning in this case is that I do not really know Don Mattrick. Many gamers saw the acts and choices voiced by Don Mattrick before the Xbox One was released and these acts almost drowned the console long before it was released. Now, I asked myself more than once, why he went this way, and I am not convinced that a few members of the Microsoft board pushed him into that direction. The problem was that these members have absolutely ZERO concept on what a gamer is, moreover, I feel certain that the mere concept of the dimension of a gamer is a pure alien concept to these BI Based Excel readers, so it all seemed like Don got fed to the sharks and after that got thrown into the Piranha pool and ended up in a bad situation, when the board members realised the error of their thoughtlessness, he got ‘promoted’ to CEO of Zynga. Now, all this is pure conjecture on my side, but I feel decently certain that I am not that far of the mark.

It must be said that I remained loyal to my Sony consoles (although I will never stop loving my Xbox 360). The Xbox One has a few flaws, mainly short-sighted ones. I will not bore you with resolution, although that could be regarded as a factor. My issue was twofold. One, the mandatory push to online acts (Sony has a similar flaw as your achievements can ONLY be seen when you are online). The system has a few additional glitches Sony does not have, but my biggest issue was the short-sightedness of the drive. You see, Sony offers the same drive size, but they let you upgrade if need be, so the ‘real’ gamers upgraded their systems on zero hour, so they start the system with a 1-2Tb system, which means as long there is no crash, the system will always have space for whatever you need. Many are willing to pay the additional $125 to get that maximisation. Microsoft failed because for $15 (yes, fifteen dollars) the system could have been a 1Tb system from day one. The difference between a 500 Gb and a 1Tb drive is a mere 15 dollars. What a silly level of short-sightedness, it would have satisfied 90% of the gamers. This is part of the message Don Mattrick ended up delivering and the fact that drives cannot be upgraded was not a good thing.

The games were another matter. The initial game release was as shallow as it gets, Ryse showed promise, but if you watch the YouTube movie (at https://www.youtube.com/watch?v=k-e1MQnh3V0) you will get three clear impressions.

  1. The movies look really good, the storyline is an excellent one
  2. Too much of the game is repetitive, slamming your shield and diving out of the way
  3. ‘Second wind’ rejuvenation in boss fights

This does NOT make for a good game.

So what had all the possibilities of legendary status, became a below average game. Delays form games like Watchdogs did not help either. The big issues that makes a console were all substandard, so Don Mattrick got the short end of the stick.

In this setting he got placed as CEO of Zynga. Now Mark Pincus is back. It is the subtitle of the article that makes for the issue in play. “Farmville and Words with Friends publisher still trying to recapture past glories, with new (old) boss saying ‘we need to get back to being the leader in mobile data and analytics’“. I do not disagree, but Zynga already had issues as Pincus went on a nice sabbatical. That part is given in the quote: “Zynga reported revenues of $690.4m (£467m) in 2014, compared to Candy Crush maker King’s $2.26bn (£1.5bn) and Clash of Clans publisher Supercell’s $1.67bn (£1.13bn)“.

 

The part not shown is that Farmville was a really fun game to play, but Zynga became all about harassment, harassment of friends and mails to get your friends to send you stuff. That is not the best way to remain on friendly terms with your friends, especially as they might not be into gaming. So those who play a lost hour on games like Farmville, Fishville, Mafia Wars, Cityville, Cafe World and Hidden Chronicles (to name but a few) resulted in people ‘losing’ friends and the aggravation of waiting forever for the parts, or spending way too much to skip of to ‘purchase’ those parts was for many reason to call it a day and to move to other grounds (perhaps the loss of 60% of the gamers that Zynga had, was exactly for this reason). Candy Crush and likeminded titles work on other principles and they have been very successful. I saw through that ploy too and I am not willing to spend on it (in the way King wanted us to). I would have been willing to purchase the game for $20 on my mobile. Providing that the special candy would reset with a decent counter, so that the challenge could remain. I reckon that most of those games would be excellent games on a Nintendo, so instead of ‘harassing’ others, the Nintendo street pass solution could be used. In that case the game could be an instant hit and Zynga ends up catching 30-50 per player (but only once). I still believe that this could be a path Zynga could walk with those games. 40 million users could amount to well over 100 million dollars in revenue for one game, which is not that bad.

The quote “Pincus added that he intends to make Zynga’s famous focus on data and analytics a key part of its continued comeback strategy” might be a possibility, but in which direction? Truly new games, added challenges for all games or another ploy in marketing growth? Because growth in players would imply growth of revenue, but that only happens when people fell relaxed spending a few extra dollars. It is often not the dollars spend, it is the value for money that pulls players across. I personally feel that spending a few dollars, not when I have to, but when the tactical advantage, or the long term benefit is shown. That part was clearly shown in games like Castle age, where I spend like $10 in 2009, which gave me some powerful items which changed the curve completely (in my favour), meaning that the strength going from level 4 to level 15 in one moment had long term benefits. The same can be said for Elemental Kingdoms. The fact that both games are completely different has no bearing. Elemental Kingdoms is a truly innovative Customisable card game, which can be played on a tablet. However, unlike Magic, these cards, as they are virtual can actually ‘evolve’ in more powerful cards. By spending ‘coins’ you get from winning games. The artwork is excellent and the game is a decent challenge. A last example is Book of Heroes (Android/IOS) where a mere $5 doubles the power of the game. Those approaches makes many dash out the dollars for the pleasure. Consider again those 40 million players, that $5 could constitute 200 million, an amount that is almost guaranteed to work. It is when the power and the fun of the game hits us that many players would be eager to add a few more dollars to the counter. That part had been absent in Zynga games.

So, will Zynga be able to turn the tables around? There is no real way to say. What looks nice, still needs to be playable. If there is one lesson that has been pounded on these developers is shown by games like Minecraft and Blockheads (IOS). These sandbox games are the type of games that players find more entertaining and they are enjoyed a lot longer. The question becomes where could Zynga go then?

I reckon that the past (CBM Amiga) shows several games (and possible directions for Zynga), 20 years old but every bit as playable and could be a new iteration of gaming. RPG and Sandbox games have a future and no one seems to be tapping into that source. Consider some of the games from Amiga (and in one case CBM-64) where we get value for gaming and where Zynga could still make money too. Those are options for the future. Now you wonder why I mentioned those two platforms. Well, simple. Many of these games were excellent in addiction, challenge and fun. The tablet and Mobile phone is more powerful than those systems ever were, so they are likely to be easily implemented in new technology that beside the fact that most of these games can be found on what is called ‘abandonware’. I am on one side in favour of this happening, on the other side do not want to trespass on someone’s copyrights. But when we consider that today’s generation could be equally excited to play Dungeon Master, 7 cities of gold, System Shock, Populous, Lemmings and a league of other games is just a good thing. Some of these games should never be forgotten.

So how does this hit back on Zynga? I think that they can look at these achievements and look at new ways to appease the coin of the mobile player. I do not think that the vision of Mark Pincus is wrong, I just think that Zynga needs to cast a wider net, because it is partially about: ‘he intends to make Zynga’s famous focus on data and analytics a key part of its continued comeback strategy’, but for a much larger part it is to make the game about gaming and gamers, not just about the maximised profit of a business plan, because when the player catches that scent, they’ll permanently move away quite quickly (but that might be just my view on the matter).

 

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Liber Calvariam

Of all the techie things we know, many, even most non-techies, they all have their view on Facebook. I am no different in that case. I have made in the past several cases where I question the actions of Facebook, the choices they made and the things their users agree upon. I have in the past always tempered that to some extent because, I think that there is no such thing as a ‘free service’, there is always a price to pay and that price is not always ‘expressed’ in coin or currency.

The first article in this was in the Guardian (at http://www.theguardian.com/technology/2015/mar/31/facebook-tracks-all-visitors-breaching-eu-law-report), it was published on March 31st and the title is of course pretty upsetting, namely “Facebook ‘tracks all visitors, breaching EU law’“, now the title is already reason for debate, but I will get to that shortly. The quote that is part in this is: “People without Facebook accounts, logged out users, and EU users who have explicitly opted out of tracking are all being tracked, report says“. This links to a story that was published on February 23rd. That link is important, as that story links to two articles. The first one (at http://www.law.kuleuven.be/icri/en/news/item/icri-cir-advises-belgian-privacy-commission-in-facebook-investigation), has links to full reports and states: “Facebook’s default settings related to behavioural profiling or Social Ads, for example, are particularly problematic. Moreover, users are offered no choice whatsoever with regard to their appearance in “Sponsored Stories” or the sharing of location data“, I have experienced part of this myself, even now, at times, it still takes a moment to figure out what settings are where and I am very tech savvy. More important, the second link to the full Facebook PDF article was not found, a little sloppy I must say. There is no way to tell whether this flaw was because of actions from the University of Leuven, or from the Guardian.

My issue follows from “EU privacy law states that prior consent must be given before issuing a cookie or performing tracking, unless it is necessary for either the networking required to connect to the service (“criterion A”) or to deliver a service specifically requested by the user (“criterion B”)” as well as “A cookie is a small file placed on a user’s computer by a website that stores settings, previous activities and other small amounts of information needed by the site. They are sent to the site on each visit and can therefore be used to identify a user’s computer and track their movements across the web“, by themselves they seem innocent enough, but when we consider the implications, we get ‘identify a user’s computer‘ and ‘track their movements across the web‘, now we get the issue, so how deep goes this identification and how much tracking is done, just your actions whilst on Facebook or EVERYTHING you do on the web and where you do it? That last part becomes an issue when we consider that we use Facebook on our mobiles. There is an issue that is implied, but not correctly and completely addressed by the Guardian (as well as many other papers).

Yet, the information the article gives as brought by ‘Article 29‘ gives us: “The Article 29 working party has also said that cookies set for “security purposes” can only fall under the consent exemptions if they are essential for a service explicitly requested by the user – not general security of the service“. I do not completely agree with that statement. Their statement is not wrong, but consider the mobile user, the user is a device in motion, whilst at the same time could be engaging with data in motion, two very different concepts, and whilst the cookie is not meant to be for both, it will include both, which could be regarded as an exemption. You see, when you move, from tower X to tower Y, either as Pede Strian, or as the Vehicular Mover, we will need explicit security, not just general security. Their statement has merit from a desktop, but it now becomes a question, whether the mobile or the desktop user is now the majority here. In addition, I have not even adjusted this view for those connected through ‘free Wi-Fi‘ a dubious concept for sure, one where security needs to be a lot more defining. In my personal view there is a clear need for an exemption, which I would quote as “the consent exemption, essential for the secure use of a service explicitly required for the mobile user“. That does not take away the need to address issues involving the advertised purpose of sponsored visibility, which is a fair enough issue, but let’s face it, Facebook is offered for ‘free’, those sponsored moments are the ‘price’ we get to pay and I for one agree with the not like, but I understand that the cost of running Facebook hardware is not that cheap in the end.

Now we get to the ‘actual issue’. The one that was brought on April 10th (at http://www.theguardian.com/technology/2015/apr/10/facebook-admits-it-tracks-non-users-but-denies-claims-it-breaches-eu-privacy-law). The issue is not just the quote “Facebook has admitted that it tracked users who do not have an account with the social network, but says that the tracking only happened because of a bug that is now being fixed“, because, as I see it, this issue has been around at least 8 weeks, and if we accept that the issue was already in play before the University of Leuven came with the (unread) paper and their version of evidence, than we can postulate that this issue had been going on for months. In this Facebook is not innocent, because, if Facebook is set up properly by its administrators, then the system had been collecting parsed data which should have been linked to certain flags. The fact that data was collected ‘unchecked’ gives us pause to question the system as designed, or we accept that Facebook exploited a bug to their own ends. Neither could be seen as illegal, for the mere reason that the evidence linking it all to ‘intent’ could not be proven as I see it. Even if a legal party had access to the entire system, the premise of intent might not ever be proven.

A bigger issue is the quote from Richard Allan “The researchers did find a bug that may have sent cookies to some people when they weren’t on Facebook. This was not our intention – a fix for this is already under way“, you see, a cookie is sent (under normal conditions) when a user action warrants it. They log in, they go to a certain page or they use an app, or location, where they are linked to a Facebook account (for example, we place a comment on the Guardian page (to just mention an option) and we sign in using our Facebook account. In those cases the cookie seems valid to me, yet is that part of the ‘when they weren’t on Facebook‘ part? If not, then it is not just a bug, it seems to me that there is an unchecked balance of server based flags that are triggered by any instance whilst the user is not connected, which is not just a bug, it is a systematic flaw of the Facebook system, but is that the actual case here?

Another issue I have is with the quote from Brendan Van Alsenoy, a researcher at ICRI. Here we see: “European legislation is really quite clear on this point. To be legally valid, an individual’s consent towards online behavioural advertising must be opt-in” that quote might be correct, but is that not part of the user agreement from Facebook, they by creating the account are opting in? In addition, we get a truckload of these opting in moments as we accept the usage of an app within Facebook. So are these not explicit opt-in moments?

I still have issues with something that was on the Wall Street Journal in August 2014 (at http://blogs.wsj.com/digits/2014/08/08/facebook-messenger-privacy-fears-heres-what-you-need-to-know/). You see, I had similar issues, but guess what, suddenly within days all news on this issue just stopped and no one followed up or gave a clear picture on why certain rights were there. I think it would be distressing to people when they agree to “call phone numbers without your intervention,” and “use the camera at any time without your permission”, two of at least half a dozen questionable rights we signed over. My issue was with the part ‘without your permission‘, which is an issue to say the least. Yes, I agree that it could be just an android phrase, but none of these rights or messages ever popped up on Google plus or any other Google option I use, so is it just me?

In the end we love bashing a big boy like IBM, Microsoft or Facebook, but let’s be fair about it all and that is only possible if we get a clear article on the subject, it seems to me that the articles of late do not paint a clear picture, it just sketches events and acting on these partial sketches is not a good thing, or fair towards Facebook.

 

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A traitor as an ally

This was the first thought I had when I saw the news on the Iranian nuclear deal as it is being ‘stamped’ out. First let us take a look at some of the information, so that you all can see how I got to the conclusions I got to. The first one is the Guardian (at http://www.theguardian.com/world/2015/apr/02/iran-nuclear-deal-negotiators-announce-framework-agreement).

So let’s take a look at the miscommunicated truths we can clearly see. The first one is “In a joint statement, the European Union’s foreign policy chief, Federica Mogherini, and the Iranian foreign minister, Mohammad Javad Zarif, hailed what they called a “decisive step” after more than a decade of work“. There has not been a decade of work, the ‘work’ has been no more than 20 months. Before that, Mahmoud Ahmadinejad was in office, the man was such a sociopath, that he makes the average British skinhead sound like a docile conservative. So, this is not a plan of a decade, this is, as I see it a situation that has been a bad idea for well over a decade. Now we get to the Kerry sound bite: “The test is whether or not it will leave the world safer or more secure than it would be without this agreement. And there can be no question that the comprehensive plan that we are moving toward will more than pass that test” You see, as I see it, it will not leave the world safer and it currently puts Israel in clear and present danger, in addition, the danger to Europe will be illustrated as well.

The quote from the New York Times is “The president promised to increase security consultations and cooperation with Israel to “remain vigilant in countering Iran’s threats”“, when? You see, the issue is not just Iran, it is the Iranian military, who have been openly supporting Hamas. The news (at http://www.haaretz.com/news/diplomacy-defense/.premium-1.646624), shows us the title ‘Hamas and Tehran boost ties as Meshal meets Iran’s Larijani in Doha‘, this is not a secret, the quote “Meanwhile, Hezbollah leader Hassan Nasrallah said in an interview two months ago that Hamas sought to re-join the Iranian-Syrian axis” could be discusses in how good those relations are, but in this there is one non mentioned fact. The fact that these officials are talking is also a clear path that military officials will have been able to meet with them too. It only takes one ‘misplaced’ shipment for many houses to come crashing down. You see, some will state on how weird it is that only Israel is reporting on this, my issue is that the meeting between these parties was open, there were photos taken on March 10th through March 12th, which implies (no evidence), that they had all the options to meet with some of the ‘assisting’ military too. Is that such a far-fetched assumption? That news was shown by RT, IB Times and a few others, including American, yet the American sources all stopped around July 2014. It seems that freedom of information comes at a price there too. Now, there are plenty Israeli sources, all with photographs. It includes Debka (http://www.debka.com/), who had additional news recently regarding arms deals, but in light that one localised source is always debatable, I am willing to remain cautious on this. Let’s not forget that Israel also has a political path to walk, to state America has one and Israel does not have one is just ludicrous.

As for the current situation, I have no doubt that Hassan Rouhani is a decent person, who has the best intent for Iran in mind. Yet, in this situation, we must not forget that Iran has a ‘democratic’ election system, which means that in no more than 5 years a new president shall be elected. There is no guarantee that the next elected person will be a former diplomat and a moderate. If the next elected president is an extremist like Mahmoud Ahmadinejad, than the future of Israel will move from debatable to non-existent in soon thereafter. Is it not interesting how a proclaimed axis of evil is suddenly an optional choice for between the sheets? Is that what American bankruptcy is getting us?

Now consider the Guardian quote: “Iran will cut its nuclear infrastructure to the point that western governments are satisfied it would take a year to ‘breakout’ and build a bomb, if Tehran chose to follow that path“, so this American administration is willing to be on a one year deadline, whilst they know that whatever hits next will be on the plate of the next administration? How is that anything less than treason? Are you the reader not aware that Iran got more done while it is a clear threat, whilst thawing between Cuba and America took decades, which in light of other events calls for additional questions!

So now we get to the good stuff, because I made a claim and it is important that I show reasoning, if not, it is just noise. You see, the danger from Iran goes a lot further then just Israel. Until recently, my mention would have been ‘If Hamas’, but now, as things escalate, we get ‘When Hamas successfully detonates a dirty bomb’, we get a different picture. What do you think will happen? If the wind is towards the west, which it most likely would be, we get a radioactive cloud that will hit all over the Mediterranean. Now we get a direct danger to the fishing industry for Greece and to a smaller Italy too. Greek tourism will be non-existent for decades to follow, the ‘glow in the dark scare’ will do that to tourism, which might be nice for Portugal. Turkey will also see the fall out here, but not as much as Cyprus and Crete. Once the current spread the radioactive love, there might be larger implications. Then we will suddenly see all kinds of phrased denials, but then it will be too late for Israel and America will get its low cost oil for decades. They only had to be willing to sell their ally Israel down the river.

So is my view too extreme? Not if we believe the New York Times (at http://www.nytimes.com/2015/03/30/world/middleeast/arab-leaders-agree-on-joint-military-force.html). The first paragraph is already a clear notion “The Arab states said on Sunday that they had agreed to form a combined military force to counter both Iranian influence and Islamist extremism“, in addition to this we see “While the Houthis have received financial support from Tehran, the Iranians do not seem to exert a strong influence over the group as they do, for example, with Hezbollah in Lebanon“. It is in part all about the financial support, the Arab league needs to counter extremism, that is getting support from Iran, and now, in the same breath America is seizing the pressure that could have made a real difference. I reckon we all have the same question, ‘what gives?’ which is a statement that is not asked my many in press positions. Is that not odd?

Yet, these thoughts alone are not enough and the facts are not all in my favour. You see, many (including me) would see the previous president Hojatoleslam Mohammad Khatami as a moderate too, but the danger that another Mahmoud Ahmadinejad gets elected is too great to suddenly ease on any nuclear deal. Instead of the Cuban approach that is all about reducing tension, we see an unacceptable willingness to just cast it all aside, hoping that Iran keeps a decent form about it all and as such, Israel is placed in immediate harm. That, in my view is not an acceptable act from a true ally. The linked truth to this is that the pressure also includes to the other Arab nations, so what game is America playing, what does it have to gain and why, as such is it willing to risk its ally Israel? No one has a clear answer here!

Another linked statement from the Guardian is “The smiles in Lausanne are detached from wretched reality in which Iran refuses to make any concessions on the nuclear issue and continues to threaten Israel and all other countries in the Middle East“, the person speaking this was Yuval Steinitz, as both Minister of Strategic Affairs and Minister of Intelligence. I wonder what former Mossad director Nahum Admoni would think of all this? He was at the helm when Israel had its ‘lunch’ displayed all over the British press through Mordechai Vanunu. There is however another side to this, one quote from Yuval was “Israel cannot place its security in the hands of international forces instead of relying on the presence of IDF soldiers“. I partially have an issue there too, even though I very much understand the position Mr Steinitz has, the European community at large has felt diplomatically negative about that statement, diplomatically speaking it was the wrong thing to say, tactically speaking, it is an understandable quote, as in the last few decades parties all over all Israel’s neighbourly borders have been single minded regarding the annihilation of Israel.

These are all clear facts, we know that Iran, might be on an improved path, but there is no guarantee passed 2020, so why so eager to give them nuclear freedom? That is a plain reality, the information stated “There is a very rigorous transparency and inspection regime with access for international inspectors on a daily basis, high-tech surveillance of all the facilities, TV cameras, electronic seals on equipment, so we know remotely if any equipment has been moved” sounds nice in theory, but remotely, errors, failings and other issues would not be unheard of, in that ‘confusion’ many acts and miscommunications could and with some degree of certainty WILL happen, then what?  What options would be left to Israel? As stated, my issue is less with Iran and more with the willing extreme military officers that have been and are still supporting Hamas and as I see it, any other linked party willing to go against Israel. That path will become a lot clearer as the Arab axis becomes more visible against Iran, let’s not forget that Egypt is next to Israel so a dirty bomb would most definite have the consequence of a panic attack on Egypt too.

Even in America there are sides that to some extent agree with my views. The guardian had this quote “Republican senator Mark Kirk compared the agreement to Neville Chamberlain’s appeasement of Adolf Hitler” (at http://www.theguardian.com/us-news/2015/apr/03/obama-republicans-iran-nuclear-deal). Now if you think that Mark Kirk is so out of centre, then think again. He is Senator of Illinois, a state, where the Daley family stands strong, two of them former Mayors of Chicago for almost half a century, in addition to several other high placed governmental officials, so we can state with certainty that the Daley family does not suffer fools on any side of the political isle; In that environment Mark Kirk survives, so he is no loon! Another quote is “Tehran would have to remove the core from its heavy water reactor in Arak, making it inoperable. It would have to dilute or export at least eight tons of low-enriched uranium, leaving it with only 300 kg“. Here is my issue, at least 8 tons, means that numbers this inaccurate allows for a few hundred kilo’s to be shipped or stored in non-visible places, one of the fears that Israel validly has. In addition, Iran has played fast and loose with lives in the past. What happens when someone figures out to shift the core from steady state to mobile? Yes, the core can be removed, but the supporting system, the steam system and the cooling system will still be there. So what happens when someone MacGyver’s a removable mobile solution? Is that so far-fetched? It took me 10 minutes to come up with that idea, so is Israel that far out of bounds? When we look at the info from http://www.world-nuclear.org/info/Nuclear-Fuel-Cycle/Conversion-Enrichment-and-Fabrication/Uranium-Enrichment/, where we see “the centrifuge process uses UF6 gas as its feed and makes use of the slight difference in mass between U-235 and U-238. The gas is fed into a series of vacuum tubes, each containing a rotor 3 to 5 metres tall and 20 cm diameter. When the rotors are spun rapidly, at 50,000 to 70,000 rpm, the heavier molecules with U-238 increase in concentration towards the cylinder’s outer edge. There is a corresponding increase in concentration of U-235 molecules near the centre. The counter current flow set up by a thermal gradient enables enriched product to be drawn off axially, heavier molecules at one end and lighter ones at the other“. A tank engine is mobile and has the power to get the power shifted, it just needs to get shifted into a carbon coated caboose. Of course it is in reality not a simple 44 minute episode of MacGyver solution, but the overall view of static equipment is relied on too eagerly. My issue remains not with what is now, but what comes next in Iran and it seems to me that Israel is keeping that in mind, but why Is America and why are the European partners at large ignoring that?

So here we get the title, as Israel sees it, the nuclear changes pushed through, with so much ‘enthusiasm’ are more than dangerous and I reckon, when it goes pear shaped, in hindsight, when the event does actually happen, Europe at large will turn away from America for ever allowing such a dangerous event escalate to begin with. Then what will happen? Well, I can speculate on that (remember, pure speculation), whatever Global corporations that would like to remain in business will leave the United States, Google and Apple will announce themselves to be global and move to other shores. So Apple represented by 187 billion will move away, because the bulk of that is not coming from America, in addition Google’s 66 billion comes from all over the world. So a quarter of a trillion dollars will move away, whatever ‘deal’ America thinks it have will become obsolete and whatever economy it has will collapse overnight. I have not even considered another half a trillion that IBM, SAS and Microsoft represent. In a world of over 7 billion, 325 million do not add up to that much in the view of revenue eager corporations. When Europe sees the consequence of any fallout (pun intended) from this deal, how will they react? Nicely? 500 million that makes up the EEC and the Commonwealth that makes up for 2.3 billion, how incompetent, are the politicians pushing for this deal end up willing to be seen as?

Part of me, in all honesty would hope for the Iranian deal to work. All indication of Hassan Rouhani are positive. It is the person after this that is the problem. I am all for a better deal less restriction with Iran, as long as they are non-nuclear for the upcoming decades. That would already be progress. So as I see it, the administration on the way out, an administration that could go into history as one of the worst in recorded American history is playing a dangerous game, a game they will leave to others to pay for.

How is this the responsible act from any ally?

 

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Chicks for free

Yup, that is the name of the game, how to get your chicks for free. You can go towards the end seeing what you can pick up from the free handing from the tray that serves the drinks and babes, but the song is not that simple, you see The Dire Strait sang: “Get your money for nothin’ get your chicks for free“. The song refers to doing things for fun, when it is fun, at times it feels like you are not working at all.

In my view the expression has evolved. As I see it, ‘money for nothing‘ is more and more about value for money. Deals that are too good to pass up. Here we now get to the issue at hand. We look at players like Apple (with their iPhone), Google (with their Nexus) and several other players like Nokia, Microsoft, Samsung, LG and a few others, yet the one player many ignored, namely Huawei did what others would not in their iterative field of exploitation. They decided to give the people value for money, not some half-baked offer, but the power offer that the models P7 and Mate7 are bringing. The P7 priced at almost 50% of the old models of most is more than a contender, in addition, the Mate7 offers a massively stronger device than the new models from Samsung, Apple, LG or Nokia can offer, hundreds of dollars cheaper. So now we get to the BBC article (at http://www.bbc.com/news/business-32126628). So the quote “The world’s second biggest telecoms equipment maker said its net profit was 27.9bn yuan ($4.5bn; £3bn), up from 21bn yuan in 2013” is not all about mobile phones, but Huawei is now quickly showing to be the number one choice for consumers and students (consumers, usually lacking in funds) alike. It seems to me that even though there is a decent group with funds that is all about value for money and that group has been ignored by the providers at large, which means that Huawei is now sweeping the nations on a global level. There are two parts in the story, which become a concern.

The first one is “Huawei’s growth comes despite it facing challenges in several major economies. In the US, it was branded a national security threat by legislators, because of its alleged close ties with the Chinese government“. There is no clarity on how precise this quote is (the next one will touch on this). So, if the statement is true, how about OOCL (containers) and Evergreen (Taiwan containers). Are they a security threat? I think it goes further, as some players were sitting on their hands, Huawei has been growing the business globally, now they are ready to get into bed with ‘facilitators’ in a very wide area of business. If we look at the Huawei Tecal servers we see a device that goes beyond simple needs. Its citrix compatibility gives a first view that soon Huawei will be the number one choice for new SaaS solutions, mobile providers of consultancy but from a cloud environment, meaning that these new engineers will be global. They are not ready for the next part yet, the issue is not just the data; it is about the transit mode of data for Huawei. They are now one step away from nibbling at the feet of Cisco. Cisco is comfortable for now, but that could soon change. You see, in 2012 Huawei was not ready for any of it, but they remained quiet for 2 years whilst their consumer market grew, now within a year, if their router solutions are decently shielded, they can move forward.

Now we get the second quote: “Meanwhile, it has been banned from being involved in broadband projects in Australia over espionage fears“. Really? So American solutions are not any kind of espionage fear? I am not judging, it seems to me that either our personal data goes to America or China. The article does not seem to elaborate on this part. This we see in the final quote of the article: “However, the company said it was well positioned to capture business opportunities with heavy investment in innovative areas such as cloud computing and fifth generation (5G) mobile technology“. Personally, I do not think that 5G is anywhere near an option for providers of mobile networking at present in any affordable kind of way, but the cloud is another matter. Whatever next part will be used to get business growing and moving forward will require the cloud. Yet, as I saw it for the last two years, security is just not good enough, not from any provider. That part can be seen in this place: http://2015itss.ucdavis.edu/event/the-weak-link-in-cloud-security-2/, here we see the following: “This session will illustrate and demonstrate that the very collaborative nature of SaaS (Software as a Service), such as Box or Google Apps, may also be their weakness. When organizations adopt cloud applications, users must take care to ensure that the organization’s sensitive cloud data does not end up in the wrong hands“. This is at the core of one of several issues. SaaS is only one part. The adoption and implementation is at the centre of a cloud that could be the fog that keeps us all blind as we lose data towards whatever provider of consultancy requirements were miscommunicated too. What a weak data web we weave for ourselves!

This event in June 2015 shows several more issues that we all in business need to consider as we are at times decently in the dark of that what must happen and that what needed to be done. The reality is that Huawei is not even a factor here, this all becomes an issue in any implementation. So why is there no clearer broadband issue? Is there truly a Chinese espionage fear, or are some players too dependent on whatever solution SaaS offers and in this stride, data leakage will be an issue from day one, whether the owner of the solution is Chinese or other. What is without a doubt is that Huawei is making massive strides, they are doing it in places where they were not a consideration 6 months ago! So what is wrong with the picture I am showing you?

I am not showing you any picture, but I am implying that the other big players (all American) are currently losing out on business, on revenue and on profit.

I wonder how the Dow will take it!

 

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Building Social gaming

Yes, this is about games, about video games specifically. There are two sides to the current article we see in the Guardian (at http://www.theguardian.com/technology/2015/mar/16/roblox-minecraft-user-generated-gaming). The first one is the entire ‘for kids’ approach.

Well, that part I am smitten with, you see, games should be to a decent extent to get the next generation into technology. To get them to know how to get by, how to interact and how to properly use technology. Like any skill, a child starts with crawling, moves to walking, soon we see tricycles, bicycles and more advanced options for movement. We have puzzles for the mind, whether jigsaw or other. Even though these options are falling to the back more and more, it is the threshold of technology that will help them move forward and move forward faster. Nintendo has always been a champion in this matter. As it catered to the younger player and to the family game environment, Nintendo had a niche. PC’s have for a long time remained far behind, because the revenue to cater to a less young population was forever more appealing. Even though most will see Minecraft as a provider here, Roblox has been around a lot longer.

Now that Microsoft dished out 2 billion and spare change for Minecraft, Roblox is hoping to see an influx of cash in their market as well, and why not?

Yet now we hit the part that is a little (just a little) cause for concern:

“In December, we hit 4.7 million players. The foundation of Roblox is user-generated content: just like on YouTube there is so much to watch, on Roblox there is so much to play,” says Baszucki” as well as “People get really attached to it: many of our players have played for four to five years, and our developers range in age from eight to 80. Some of the top developers are 18 or 20, and we have kids in high-school who are making two, three or four thousand dollars a month“.

You see, where do they get that money from? More important, who is paying for these ‘costs’?

Well the article explains that as well: “How? By creating 3D games on Roblox’s website, then sharing them to be played online, as well as on iOS, Android and Kindle Fire devices. The money comes from the in-game currency, “Robux”, bought by players to spend within games, and then exchanged for real money again by those games’ developers“.

Is that a problem? Well, no not directly, as I see it, Roblox is all about creativity, yet some things must be bought. So their currency sets 400 Robux at $5 (for builders it is 450 for the same price), making a Robux around a cent (1.25 to be more exact), which might not be a biggie and 10,000 for $100 (15000 for developers), which makes a Robux $0.01, even less for developers. But what does it get you? More important, if some ‘developers’ get 5000 a month, how much money is exchanging hands here? Well, when you become a member of the Outrageous Builders Club and you have in excess of 100,000 Robux and a valid PayPal as well as a verified email address, you could qualify, if you successfully signed up for the Devex program. The last one seems to be set up to prevent phishing, falsehood and a few other markings. This all seems on the up and up. The exchange is 100,000 for $250. That comes down to 0.25 cents to the Robux, which gives the makers of Roblox a 4 to 1 profit. Now we get back to the very first paragraph “Some of our top developers are starting to get about a quarter of a million dollars a year. They’re treating it literally as a career, and starting to hire their friends…”, so how many Robux did that income make?

Now, this is supposed to be about the games and gaming design, which I do not oppose, so when I see the line ‘we have kids in high-school who are making two, three or four thousand dollars a month‘, meaning that they sold R$800K, R$1.2M, R$1.6M. At 4 to one that works out pretty spiffy for the makers, but is no one asking the question, how much money are your children sinking into this game that is the question! Even though much is clearly stated by the people behind it and even though we see “Roblox is free to play, but to get Builders Club which gives you more features“, we soon see that the smallest club is already $6 a month, making this a $70+ a year enterprise, which might not be bad, but everything costs in this game, from hats (that are seen as a status symbol as I personally see it) and there are more parts to all this, so when I saw the ‘promise of income’ as the article seems to imply, my question to Stuart Dredge becomes: ‘How deep did you look into the article you wrote?’ There is another side to the cash thing that was also not mentioned, The Roblox people had relief fund drives, which means that buying a hat (red, Blue, Rising sun) and for every hat sold, Roblox donated to relief funds for Haiti, Red Cross, the Tsunami efforts, so there is also a social drive towards good causes and this game ended up sending thousands upon thousands of dollars fuelled by the people getting the hat to be socially aware. That is a very good thing, especially as this is an environment driven largely towards the ‘less adults’ (small citizens usually younger than 18).

So, am I lashing out at the makers of Roblox? No, not really, they seem to be clear about the options and about the costs, and people can start with a free account, one world and the choice to continue if it is their kind of world. This is all fair, but do the parents realise what happens when these kids sign up for more? Perhaps they do, but do they realise the added price tag? You see, that might all be fair and good and it is important to note that Roblox shows nearly all the information openly and clearly. They have no traps in there. The only paragraph touching on this is “A platform with lots of children playing and a growing number of games using in-app purchases? It sounds like a recipe for controversy, especially with the US Federal Trade Commission poking around in the affairs of Amazon, Apple and now Facebook over children’s in-app spending“. I think the paragraph is much too meager and other elements are not looked at (as I showed in my earlier part).

There is also a second side to Roblox. A side we all ignored unless we actively dug into it ourselves. You see, I was around when Atari had STOS, Amiga has AMOS and when we saw the growth of Little Big Planet one, two and three. We all think we are future game developers. I played with some of the demos and was able to change a few things get some things rolling, but overall, no matter how good my insight, you need creativity and vision. Roblox is giving tools to the makers to address their creativity, but what about vision? Well, I got my parts done in the builder of Neverwinter Nights, and the best result was making an actual adventure for the Commodore-64. The last part was done by a set of articles that were published in a magazine called ‘Computer and Video Games (CVG)‘ in the mid 80’s. I learned so much from those articles.

Here we see the power of these tools, which brings out vision and creativity through patience and persistence. When a parent realises this part and that a game like Roblox could empower these two elements, then spending $72 a year is a steal at twice the price. Whether this results in making some actual cash, or just makes the maker break even with the costs involved, the last one would be worth it all because whatever they make now, will shape the power of innovation down the line. Kids (adults too) could go through life never realising the power that creating innovation brings.

It is the last paragraph that matters: “Ultimately, games that start to look like high-end CGI movies. And companies are starting to realise that this user-generated content segment could be bigger than any individual games company. There’s so much leverage from being a platform rather than a content producer, where every few years you need a new huge property”. There is a truth and a hidden untruth here, the games that look like high end movies come at a large cost for the player, when we see $100 games that give us no more than 10 hours, we see that a move towards sandbox games are definitely worth it, because the overwhelming difference that value for money gives the player, yet the failed attempt we see in games like Assassins Creed Unity, a game released last November, that is still receiving patches (at http://www.designntrend.com/articles/40441/20150218/assassins-creed-unity-ps4-xbox-one-patch-release-ubisoft-gameplay-graphics-multiplayer-glitches.htm). By the way, personally as I see it, when we see the quote “patch 1.05 goes a long way towards promoting ‘stability and performance’ in the latest entry to the annualized franchise“, I mention this for two reasons, the first is that high end games, when not properly supervised could become the end of any software house, the second reason is that the Assassins Creed Wikia calls it a “Assassin’s Creed: Unity is a 2014 sandbox action adventure game“, trust me that any reference to Assassins Creed being a ‘sandbox game’ is like comparing a Ford Edsel to a Bentley, Minecraft being the Bentley that is.

So as we see Roblox and Minecraft as the growing community towards the sandbox loving gamers, I see a win-win situation. You see, I remain a fan of RPG games, these games propel the interest and the desire for RPG games and as such, I will win as better RPG games are released.

So as we consider the subtitle where we see that Roblox is an environment of 4.7 million people, focusing on growth, we can see that Roblox has a future as it focuses on all devices and Cloud based usage. The only danger I see now is that they might try to grow too fast in too many directions. There might be a comparison to Minecraft, but not in the user base, because Minecraft has over 100M users registered on PC and well over 50 million copies sold on consoles. Roblox could grow faster and larger, but as I see it, it will have to offer more to the free player, as I see it by adding 2 worlds and adding those option to have more options for free. It would be fair enough to make those free players earn these options to be unlocked in some way, but as the starting player is reeled in through the growth of options and interactions, so will their eagerness in becoming a premium member. It is that growth curve that Roblox will need, because no matter how proud they are with their 4.7 million players, if they want to attract bigger business they will need to do more than just double their current base, in addition, as the article shows a drive for makers to ‘make’ money, we need to also consider (in all fairness) that in the end, it must be looked at how much currency is transacted in and how this is broken down in user population (especially the age group based demographics). As I stated before Roblox has been on the up and up in this regard, but their continuation will require a massive jolt towards value for money, because that will drive growth faster and a lot more profound.

 

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When the offer is free

Try this for free! This is the commercial teaser we all see when we are offered a dozen of options. There is LinkedIn Premium, Spotify, Salesforce and the list goes on for a very long time. It is a way to get interested in a service or product. I myself tried ‘Today Calendar’ for free, than I upgraded, trials are to some extent a great solution. Try before you buy is a way to get into it. There are games that let you download their Demo, DLC’s that work for a week or two, then you decide, buy or fly!

It is an old marketing option that costs little and bring great reward for those employing the situation. There is however the detail. This we see in the article ‘Why are Amazon Prime customers angry?’ (at http://www.channel4.com/news/amazon-prime-charges-anger-customers-online). Several sources had the story, but Channel 4 read the clearest. The sub-line gives us the goods “Amazon defends a free trial of extra benefits, which ends in an automatic upgrade to paid membership costing £79 a year“. Amazon additionally responded with “Amazon says everyone who signs up to Prime gets an email telling them the duration of the free trial, how to avoid continuing to paid membership and how to cancel membership“. This seems clear enough. So when the guardian gave us ‘Giles Coren declares war on Amazon Prime over free trial‘ (at http://www.theguardian.com/money/2015/feb/16/giles-coren-declares-war-amazon-prime-free-trial-subscription), the impression was left with me that someone did not read their e-mail properly, now that person is crying wolf.

There is however another side to this debate. Should silent transfer be allowed, or should there be a mandatory change to an opt-in transfer? So, should the trial be auto cancelled after 30 days and in addition should we see a second confirmation after 30 days that the continuation is no longer free? This option is the one we usually see in software, when a trial is over, we see that the software no longer functions unless you start paying. On the other side we could consider that some consumers are too stupid to be allowed to have a credit card. The man considers himself an adult. He signed up for a trial, if we accept the response from Amazon that confirmation e-mails have been send, with the explanation on how to cancel it, he himself got into this scuffle by ignoring the message. The Guardian also shows another side that people seem to ignore. The two items involved is a tweet by Giles Coren “I mean, @amazon, offer a free trial in 2012, then quietly start charging £79 and never tell me. That’s what sicko porn sites do! I’ve heard“, so he has been charged for membership in 2012, 2013, 2014 and perhaps even 2015 and only now he ‘wakes up’? Now, this can happen, it has happened to many people, including me, yet 79 pounds is not a costs you easily oversee. To some it amounts to the 6 months fee from your internet provider, which should be taken into account. The second piece of information from Amazon is “Customers who sign up to a free trial of Prime receive an email informing them of the duration of the free trial and how to avoid continuing to pay Prime membership. Customers who become full Prime members can cancel their membership at any time and we will refund the full membership if the customer has not made any eligible purchases or used any Prime benefits“, which gives us the second part. So from that it would seem that Giles Coren must have used some of the services and now he is miffed on having paid for it. That conclusion I get from him not getting a refund, which means he had used the Amazon Prime services.

The article is not just an Amazon or an e-Commerce article. It is also an article that shows the unjustified demand of continued free services after the free trial ends. The two sides pulling on this are Amazon as well as pragmatic realism, as one Tweeter replied to Giles with “Shocking indictment of Oxford and private education as former student doesn’t understand the words ‘free trial’“, which pretty much sums up the ignorance people are showing when they accept free trial whilst not looking at the conditions. The one part I will also illuminate is the complaint we saw from a man called Richard Brown: “Regardless of the legality of the transaction and the stance that Amazon will take that it involves selection and a follow up email each year, the structure of this service is clearly designed to benefit from the customer’s lack of attention“. That too can be seen in two ways. I do agree with Richard on that Amazon should send a follow up e-mail on the subscription every year. These places can send you marketing mails until your hard drive has zero space left, but then shows a lack of ‘tenacity’ to inform their ‘customers’ via e-mail on the payment made, which I see should be a mandatory act in the first place (perhaps that happened, but no one mentioned it in any of the articles I saw).

It is the second statement from Richard Brown that bothers me “this service is clearly designed to benefit from the customer’s lack of attention”, not whether that is the case or not, but in regards to the consideration. This reminds me of the initial marketing when we saw the presentation from Microsoft on the launch of Windows 95. The slogan was ‘without even thinking‘, it was brilliant to some extent. Windows 95 was the first step towards people and true intuitive use of computers. Now, many (pretty much most users) are using their devices intuitive, but there is the added part we see that is at the core, marketing is all about getting a foothold, now we see part that implies (emphasize implies), is that consumers are either getting dim (not that unheard an idea), or that we are faced with two new elements, the first is ‘intuitive buying‘ and ‘intuitive marketing‘, the second one is the holy grail of achieving revenue. When used correctly it is seen as ‘Achieving influence without persuasion‘, there is an interesting article (at http://intuitiveconsumer.com/blog/intuitive-marketing-achieving-influence-without-persuasion/ ). It talks about the six mechanisms of influence used by intuitive marketing. They are ‘Trust: Intuitive marketing builds trust and relies on trust‘, ‘Consistency: Intuitive marketing is consistent and therefore communicates reliability‘, ‘Fluency: Intuitive marketing is easy on the mind‘, ‘Emotional reward: At the opposite end of the spectrum from high aspiration is the realm of small emotional rewards‘ and there are the final two ‘Aspiration‘ and ‘Aligned intent‘. As you see (especially after you read the linked article), the Amazon Prime situation seems to address 4 of the 6 elements of intuitive marketing, so when we see the Amazon Prime issue, is there deception? I personally say no! Amazon offered an agreement, one that gives you a cool down period of 30 days. The definition can be seen as “offer, acceptance, and consideration (payment or performance), based on specific terms“, this is what is at the heart of it all. The emotional response of Giles Coren with the reference to ‘that’s what sicko porn sites do!‘ which in my view holds no value, yet ‘the structure of this service is clearly designed to benefit from the customer’s lack of attention‘, the mention by Richard Brown is much better and decently more apt, but is it valid? ‘Lack of attention’ sounds nice for sure, but does that make the consumer less responsible? Especially when Amazon offers, “Customers who become full Prime members can cancel their membership at any time and we will refund the full membership if the customer has not made any eligible purchases or used any Prime benefits“, which is a decent counter offer, which was part of their offer as I see it. So first, the person gets a 30 day cool down and if the person has not used the service at all, they could get a refund. It seems to me that Amazon offers a decent service, so why do these events cause such a strong reaction?

The part I have not touched upon is ‘intuitive buying’. One vendor had this little slogan with their product ‘intuitive buying just like in an internet shop’. Now we get back to the initial Windows 95 slogan, this gives us in the end ‘buying without even thinking’. So we have a complete picture, but what neither article skates on is when will we see the accountability of the consumer. The person who was given a credit card, an adult who was supposed to be of sound state of mind. The person buying, was notified and then did not react. Intuitive buying does not make a person unaccountable, is that what the articles are steering to? No matter how many complaints we see, the clear indication is given that Amazon gave up front and it allows for correction in hindsight.

Hidden under this is the issue, not on the side of Amazon, but on our side, we consumers need to consider the clear truth that nothing is free! Should any internet offer be treated the same way trial software is? That remains valid, but if so, is that because consumers are no longer to be considered ‘adult’ or accountable, or is it because of another path of reasoning?

 

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